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Tuesday, October 18, 11
What?	
  	
  We	
  aren’t	
  in	
  Kansas	
  anymore?	
  	
  Duh!   8

Tuesday, October 18, 11
A	
  Day	
  In	
  The	
  Life	
  -­‐	
  Pre	
  2008	
  




                                        A	
  Day	
  At	
  The	
  Beach

                                                                                    8

Tuesday, October 18, 11
Typical	
  Recession	
  Waves	
  




                                                              8

Tuesday, October 18, 11
Recession	
  +	
  Consumer-­‐Tech	
  RevoluFon	
  	
  
                =	
  OMG	
  Tidal	
  Wave
                                                          8

Tuesday, October 18, 11
When	
  there’s	
  less	
  of	
  this.	
  .	
  .   6


Tuesday, October 18, 11
There’s	
  more	
  of	
  this.	
  .	
  .   7


Tuesday, October 18, 11
Muscle	
  Bound	
  Personal	
  MarkeFng	
  (“Dig	
  Us”)	
  
                       Doesn’t	
  Work	
  Anymore.




                                                                   8


Tuesday, October 18, 11
We	
  Live	
  and	
  Work	
  in	
  a	
  Trust	
  Starved,	
  Don’t	
  Bore	
  Me,	
     9

                    Don’t	
  	
  BS	
  Me,	
  and	
  Definitely	
  Don’t	
  Sell	
  Me	
  Society!
Tuesday, October 18, 11
This	
  is	
  avoidable.   10


Tuesday, October 18, 11
Fresh Start
                            What
                          business
                           am I
                           really
                             in?



                                                               11
                                 h"p://www.chrisbrogan.com/start-­‐fresh/
Tuesday, October 18, 11
12


Tuesday, October 18, 11
This	
  company	
  sells	
  a	
  
                          product	
  commodity?	
  	
  
                                                              13


Tuesday, October 18, 11
 What	
  is	
  this	
  company	
  selling?	
  	
  

                                                                                  14


Tuesday, October 18, 11
This	
  company	
  sells	
  a	
  commodity	
  shoes?	
  	
  


                                                                              15


Tuesday, October 18, 11
 What	
  is	
  this	
  company	
  selling?	
  	
  

                                                                                  16


Tuesday, October 18, 11
Focused	
  on	
  Human	
  Experiences




                              You
                                    17


Tuesday, October 18, 11
“It’s more
                          fun to be a
                          pirate than
                           to join the
                              navy.”


   Human	
  Experiences            18


Tuesday, October 18, 11
What	
  will	
  it	
  take?
                                                        19


Tuesday, October 18, 11
We’re	
  not	
  	
  
                                   Wage	
  Slaves.	
  
                          It’s	
  not	
  a	
  Job	
  or	
  Hobby.




                                                                    8

Tuesday, October 18, 11
It’s	
  a	
  Pay	
  For	
  Performance

                                Lifestyle.	
  
                                                                   8

Tuesday, October 18, 11
Who	
  are	
  our	
  compe=tors?




                                                             19

Tuesday, October 18, 11
.
.
.
.
.                         20
.
Tuesday, October 18, 11
Compe77on.	
  	
  Distrac7on.	
  
                Self	
  Interest.	
  	
  Everything	
  But	
  US.   22


Tuesday, October 18, 11
Business Done Daily




                            Who Wants It?
                                                10


Tuesday, October 18, 11
The	
  
                                      Three	
  Reasons	
  
                          She’s	
  Doesn’t	
  Have	
  More	
  Business   13


Tuesday, October 18, 11
Reason	
  1.

     She’s	
  in	
  the	
  dark.	
  	
  




                                           14


Tuesday, October 18, 11
Reason	
  2.

                             She’s	
  a	
  
                          Secret	
  Agent




                                               15


Tuesday, October 18, 11
Reason	
  3.

                          It	
  didn’t	
  go	
  as	
  planned	
  .	
  .	
  .
                                                                               16


Tuesday, October 18, 11
How	
  Do	
  CiFzens	
  Choose?




                                                            26


Tuesday, October 18, 11
4 out of 5 buyers
and sellers only
 contact 1 or 2
     agents.

                          24




Tuesday, October 18, 11
2010	
  NaFonal	
  AssociaFon	
  of	
  REALTORS	
  -­‐	
  Profile	
  of	
  Home	
  Buyers	
  and	
  Sellers
                                                                                                                                       24




Tuesday, October 18, 11
7 in 10 choose
                 an agent they
                     TRUST.


                                  24




Tuesday, October 18, 11
2010	
  NaFonal	
  AssociaFon	
  of	
  REALTORS	
  -­‐	
  Profile	
  of	
  Home	
  Buyers	
  and	
  Sellers   24




Tuesday, October 18, 11
From	
  Lost	
  In	
  The	
  Crush!	
  




                                                                    26


Tuesday, October 18, 11
 Top	
  Of	
  Mind,	
  Memorable	
  and	
  Chosen




                                                   27


Tuesday, October 18, 11
Top	
  Of	
  Mind	
  Awareness
                 First	
  mental	
  recall	
  in	
  a	
  parFcular	
  category.	
  	
  
                      Our	
  category	
  is	
  Real	
  Estate	
  Agent,	
  
                            Broker,	
  or	
  Sales	
  Manager.




                                                                                               18
                                                                                          04/01/10
Tuesday, October 18, 11
Be	
            Relevant


                                     32


Tuesday, October 18, 11
How	
  Can	
  We	
  Discover	
  
         What’s	
  RELEVANT	
  
                To	
  THEM?

                                           33


Tuesday, October 18, 11
40


Tuesday, October 18, 11
The	
  Golden	
  Rule	
  1.0




                              Refer	
  to	
  Chapter	
  Seven	
  in	
  the	
  book	
  Less	
  Blah	
  Blah	
  More	
  Ah	
  Ha        34
                                                                                                                                 04/01/10

Tuesday, October 18, 11
36
                          04/01/10

Tuesday, October 18, 11
The	
  Golden	
  Rule	
  2.0
                          Do	
  unto	
  others	
  as	
  THEY	
  
                              would	
  have	
  done	
  
                              unto	
  themselves.

                                                                        37
                                                                        56
                                                                   04/01/10

Tuesday, October 18, 11
OUT:	
  	
  
                          Muscle	
  Bound	
  Blah,	
  Blah,	
  Blah	
  
                           MONOLOGUE	
  BROADCAST                         44


Tuesday, October 18, 11
OUT:	
  	
  It’s	
  not	
  about	
  what	
  I	
  can	
  do	
  for	
  you.	
  	
  It’s	
  ALL	
  
                         about	
  how	
  amazing	
  I	
  am.




                                                                                                      8

Tuesday, October 18, 11
Cody.Phillips@garygreene.com




                                   IN:	
  All	
  About	
  Them
                                    IN:	
  	
  ConversaFon
                      IN:	
  	
  Sharing	
  +	
  Solving	
  +	
  Serving   46


Tuesday, October 18, 11
Demographics
                 	
       ~VS~


          Psychographics
Tuesday, October 18, 11
Tuesday, October 18, 11
to a Vegan party?
                              we wear ing Bacon
                          Are


Tuesday, October 18, 11
It’s	
  not	
  who	
  
   YOU	
  KNOW.
                          28


Tuesday, October 18, 11
It’s	
  who	
  
  KNOWS	
  YOU	
  
       as...
Tuesday, October 18, 11
Social Context
                                           29


Tuesday, October 18, 11
Professional Context



Tuesday, October 18, 11
Tuesday, October 18, 11
Not	
  Remarkable	
  Like	
  This    20
                                  04/01/10

Tuesday, October 18, 11
Tuesday, October 18, 11
                          Or	
  This
To	
  Adract,	
  Connect	
  and	
  Loyalize,	
  
            Focus	
  On	
  These	
  Three	
  Unmet	
  Human	
  Needs	
  


         1.	
  A	
  Sense	
  Of	
  Significance
         2.	
  A	
  Sense	
  of	
  Certainty
         3.	
  An	
  Improved	
  State	
  of	
  Being




                                                                           42

Tuesday, October 18, 11
You	
  Don’t	
  Have	
  To	
  Be	
  Super-­‐Woman.	
  	
  
                   You	
  Only	
  Have	
  To...
                   1.	
  	
  Show	
  up.	
  
                   2.	
  	
  Listen.
                   3.	
  	
  Deliver.
                   4.	
  	
  Be	
  consistent.
                   5.	
  	
  Keep	
  your	
  promises.
                   6.	
  	
  Don’t	
  brag.
                   7.	
  	
  Don’t	
  push.
                   8.	
  	
  Follow-­‐up.
                   9.	
  	
  Follow-­‐through.
                   10.	
  	
  Pay	
  adenFon.
                   11.	
  	
  Be	
  generous.
                   12.	
  	
  Show	
  up	
  on	
  Fme.
                   12.	
  	
  Have	
  a	
  sense	
  of	
  humor.
                   13.	
  	
  Don’t	
  complain.
                   14.	
  	
  Don’t	
  make	
  excuses.
                   15.	
  	
  Accept	
  responsibility.
                   16.	
  	
  Have	
  paFence.
                   17.	
  	
  Be	
  passionate.
                   18.	
  	
  Be	
  thoughjul.
                   19.	
  	
  Don’t	
  blame.
                   20.	
  	
  Don’t	
  shame.
                   21.	
  	
  Be	
  posiFve.
                   22.	
  	
  Be	
  empatheFc.
                   23.	
  	
  Be	
  thankful.                                        43
                                                                                04/01/10

Tuesday, October 18, 11
Amputate	
  Flu ff	
  &	
  Bull	
  S@!t

                                                                   59


Tuesday, October 18, 11
Context	
  >	
  Clarity	
  >
                                                	
  Understanding	
  >	
  
                                                                             Trust	
  >	
  ANrac=on




                                                                                                      60


Tuesday, October 18, 11
Context	
  Conversion

                          Including	
  context	
  in	
   your	
  markeFng	
  messages	
  
                          isn’t	
   difficult.	
   	
   Don’t	
   get	
   me	
   wrong,	
   it	
   takes	
  
                          effort	
  and	
  commitment,	
  but	
  it’s	
   not	
  hard,	
  it	
  a	
  
                          mader	
  of	
  execuFon	
  and	
  habit.

                          Here’s	
  A	
  Simple	
  5	
  Step	
  Process

                          1.	
   Evaluate	
   your	
   markeFng	
   messages.	
  
                                Examine	
  what	
  you	
  write,	
  what	
  you	
  say,	
  how	
  
                                you	
   present,	
   how	
   you	
   market	
   and	
  
                                adverFse.

                          2.	
   Look	
   for	
   the	
   loosely	
   defined	
   and	
   fuzzily	
  
                                described.

                          3.	
  Figure	
  out	
  how	
  and	
  where	
  to	
  add	
  context.

                          4.	
  Add	
  context.

                          5.	
   Re-­‐create,	
   Re-­‐Launch,	
   Re-­‐Engage	
   and	
   reap	
  
                                 t h e	
   rewa rd s .	
   C o ntex t	
   >	
   C l a r i t y	
   >	
  
                                 Understanding	
  >	
  Trust	
  >	
  AdracFon. 61
Tuesday, October 18, 11
“I've	
  learned	
  that	
  
           people	
  will	
  forget	
  what	
  
            you	
  said,	
  and	
  people	
  
            will	
  forget	
  what	
  you	
  
            did,	
  but	
  people	
  will	
  
           never	
  forget	
  how	
  you	
  
             made	
  them	
  feel.”
                          ~	
  Maya	
  Angelou



                                                  62


Tuesday, October 18, 11
R                 epetition
Tuesday, October 18, 11
                              http://www.flickr.com/photos/yushimoto_02/4251723517/
                                                                                           44
                                                                                           21
                                                                                      04/01/10
OUT
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  MeMe.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  MeMe.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  MeMe.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  MeMe.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  MeMe.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  MeMe.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
          20
                          Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  Me.	
  	
  Me.	
  Me.	
  Me	
  
                                                                                                                          04/01/10
Tuesday, October 18, 11
On-­‐Purpose	
  and	
  In-­‐Person	
  Contact	
  &	
  ConversaFon

                                                 Contact

                                                                         ConversaFon
      Become	
  Preferred,	
  
                                                                             and
      Referred	
  &	
  Rewarded
                                                                          ConnecFon




                                    Sharing,	
                     	
  Trust
                                    Serving	
  &	
                     and
                                    Solving                      Discovery                    65


Tuesday, October 18, 11
Transmedia	
  Story	
  Telling	
  

                          Text
            Text.




Tuesday, October 18, 11
Tuesday, October 18, 11
A	
  story	
  telling	
  example	
  of	
  story	
  telling.
                                                               2


Tuesday, October 18, 11
Social	
  Media




                A	
  Trippy	
  Destiny	
  Accelerator
                              Chris Brogan Share 100 Personal Branding Tactics Using Social Media
                          http://www.chrisbrogan.com/100-personal-branding-tactics-using-social-media/

Tuesday, October 18, 11
Don’t	
  Play	
  Blindfolded.
                                                          59

Tuesday, October 18, 11
On-­‐Purpose	
  and	
  In-­‐Person	
  Contact	
  &	
  ConversaFon
                                       Contact

                                                       ConversaFon
      Become	
  Preferred,	
  
                                                           and
      Referred	
  &	
  Rewarded
                                                        ConnecFon




                          Sharing,	
               	
  Trust
                          Serving	
  &	
               and
                          Solving                Discovery
Tuesday, October 18, 11
InformaFon	
  Oceans	
  and	
  Omnipresence
Tuesday, October 18, 11
The	
  Future	
  has	
  
        already	
  happened.	
  
        It’s	
  just	
  not	
  evenly	
  
               distributed.
                     -­‐	
  Adrian	
  Slywotzky,	
  Mercer	
  Consultants
                                                                            73


Tuesday, October 18, 11
hdp://www.GapingVoid.com
Tuesday, October 18, 11
75


Tuesday, October 18, 11
Findable	
  	
  +	
  Discoverable	
  +	
  Sharable
                          Becoming	
  Omnipresent    76


Tuesday, October 18, 11
People	
  Trust	
  People	
  Who	
  Are	
  Trusted	
  
                                     By	
  People	
  They	
  Trust.


                                         Social	
  Proof	
  Scores	
  .	
  .	
  .



                                                                                                                                  77
"When	
  you	
  choose	
  the	
  paradigm	
  of	
  service,	
  it	
  turns	
  everything	
  you	
  do	
  from	
  a	
  job	
  into	
  a	
  giu."
Tuesday, October 18, 11
Because	
  People	
  Trust,	
  Choose	
  and	
  
                            Recommend	
  the	
  Familiar	
  .	
  .	
  .




                                                 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  




                                                                                                                                                                                                                                78


Tuesday, October 18, 11
“Every	
  morning	
  in	
  Africa,	
  a	
  Gazelle	
  wakes	
   up.	
  It	
   knows	
   it	
  must	
  run	
  faster	
   than	
  
                 the	
  fastest	
  lion	
   or	
  it	
   will	
  be	
   killed.	
   Every	
   morning	
   a	
  Lion	
  wakes	
   up.	
   It	
   knows	
   it	
  
                 must	
   outrun	
   the	
   slowest	
   Gazelle	
   or	
   it	
   will	
   starve	
   to	
   death.	
   It	
   doesn't	
   mader	
  
                 whether	
  you	
  are	
  a	
   Lion	
  or	
  a	
  Gazelle...	
  when	
  the	
  sun	
   comes	
  up,	
  you'd	
  beder	
  be	
  
                 running.”
                               But	
  don’t	
  run	
  with	
  your	
  eyes	
  and	
  your	
  imaginaFon	
  closed	
  .
                                                                                                                                                                   61


Tuesday, October 18, 11
 
              	
  Six	
  Facebook	
  Best	
  Prac=ces
              	
  1.	
  	
  Status	
  Update	
  =	
  Waving	
  Hello	
  
              	
  2.	
  	
  Like	
  =	
  Smile	
  &	
  Head	
  Nod	
  
              	
  3.	
  	
  Share	
  =	
  ContribuFon/Giving
              	
  4.	
  	
  Lists	
  =	
  Listening	
  +	
  Insight	
  (relevant)
              	
  5.	
  	
  Friending	
  =	
  Oxygen	
  =	
  Life	
  
              	
  6.	
  	
  Comments	
  =	
  ConversaFon	
  &	
  ConnecFon




                                                                                    80


Tuesday, October 18, 11
Facebook	
  is	
  an	
  
                          AnF-­‐Secret-­‐Agent-­‐Strategy




                                                            95


Tuesday, October 18, 11
Facebook	
  Is	
  An	
  
                    AnF-­‐Dope-­‐In-­‐The-­‐Dark	
  Strategy




                                                               95


Tuesday, October 18, 11
The Social Media Water-Cooler-Effect
           An Audience with an Audience of Audiences
                                                95


Tuesday, October 18, 11
Um.	
  	
  
                          What	
  about	
  SECURITY?




                                                       84


Tuesday, October 18, 11
You	
  ARE	
  the	
  SECURITY	
  Guard?




                                                                    85


Tuesday, October 18, 11
Spectacular      	
  Achievement	
  Is	
  Always	
  
                                                 ctacular	
  PreparaFon
                     Preceded	
  By	
  Unspet	
  Schuller
                                               er   -­‐	
  Rob
                                                                                                  56
                                   Please read Chapter 10 in the book Less Blah Blah More Ah Ha

Tuesday, October 18, 11
Tuesday, October 18, 11
What	
  about	
  scripts?
                                                      88


Tuesday, October 18, 11
Winging	
  It.
                                           89


Tuesday, October 18, 11
Three People Principle




          	
  The	
  Three	
  People	
  Principle
Tuesday, October 18, 11
Adopt	
  Buyers	
  Who’ve	
  Been	
  
                   Abandoned	
  Post	
  Closing


                                                                                           56
                            Please read Chapter 10 in the book Less Blah Blah More Ah Ha

Tuesday, October 18, 11
2010	
  NaFonal	
  AssociaFon	
  of	
  REALTORS
                            Profile	
  of	
  Home	
  Buyers	
  and	
  Sellers
                                                                               24




Tuesday, October 18, 11
How to Go od Gossip Your Way
                               To The Closing Table
                                                                 book Less Blah Blah M   ore Ah Ha
                          To learn mor e go to Chapter 14 in the
                                                                                                     93


Tuesday, October 18, 11
Be	
  The
                          Source


                                      2


Tuesday, October 18, 11
96


Tuesday, October 18, 11
96


Tuesday, October 18, 11
Adopt	
  Buyers	
  Who’ve	
  Been	
  
                   Abandoned	
  Post	
  Closing


                                                                                           56
                            Please read Chapter 10 in the book Less Blah Blah More Ah Ha

Tuesday, October 18, 11
Tuesday, October 18, 11
                          Stay	
  PosiFve
Don’t	
  Get	
  Comfortable?
                                                         99


Tuesday, October 18, 11
Learning	
  is	
  always	
  rebellion.	
  Every	
  bit	
  of	
  
   new	
  truth	
  discovered	
  is	
  revoluFonary	
  to	
  
             what	
  we	
  believed	
  before.                           100

                          -­‐	
  Margaret	
  Lee	
  Runbeck,	
  Author
Tuesday, October 18, 11
LOVE	
  Change
                                     101


Tuesday, October 18, 11
Thank	
  You.
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Ken	
  Brand-­‐	
  832-­‐797-­‐1779	
  	
  	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  LessBlahBlah.com
                                                                                 KenBrand.com
                                                                                 Ken@KenBrand.com




                                                                                                                                   8

Tuesday, October 18, 11

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Breakfast of Champions Event Presentation for Champions School Of Real Estate - by Ken Brand

  • 2. What?    We  aren’t  in  Kansas  anymore?    Duh! 8 Tuesday, October 18, 11
  • 3. A  Day  In  The  Life  -­‐  Pre  2008   A  Day  At  The  Beach 8 Tuesday, October 18, 11
  • 4. Typical  Recession  Waves   8 Tuesday, October 18, 11
  • 5. Recession  +  Consumer-­‐Tech  RevoluFon     =  OMG  Tidal  Wave 8 Tuesday, October 18, 11
  • 6. When  there’s  less  of  this.  .  . 6 Tuesday, October 18, 11
  • 7. There’s  more  of  this.  .  . 7 Tuesday, October 18, 11
  • 8. Muscle  Bound  Personal  MarkeFng  (“Dig  Us”)   Doesn’t  Work  Anymore. 8 Tuesday, October 18, 11
  • 9. We  Live  and  Work  in  a  Trust  Starved,  Don’t  Bore  Me,   9 Don’t    BS  Me,  and  Definitely  Don’t  Sell  Me  Society! Tuesday, October 18, 11
  • 10. This  is  avoidable. 10 Tuesday, October 18, 11
  • 11. Fresh Start What business am I really in? 11 h"p://www.chrisbrogan.com/start-­‐fresh/ Tuesday, October 18, 11
  • 13. This  company  sells  a   product  commodity?     13 Tuesday, October 18, 11
  • 14.  What  is  this  company  selling?     14 Tuesday, October 18, 11
  • 15. This  company  sells  a  commodity  shoes?     15 Tuesday, October 18, 11
  • 16.  What  is  this  company  selling?     16 Tuesday, October 18, 11
  • 17. Focused  on  Human  Experiences You 17 Tuesday, October 18, 11
  • 18. “It’s more fun to be a pirate than to join the navy.” Human  Experiences 18 Tuesday, October 18, 11
  • 19. What  will  it  take? 19 Tuesday, October 18, 11
  • 20. We’re  not     Wage  Slaves.   It’s  not  a  Job  or  Hobby. 8 Tuesday, October 18, 11
  • 21. It’s  a  Pay  For  Performance Lifestyle.   8 Tuesday, October 18, 11
  • 22. Who  are  our  compe=tors? 19 Tuesday, October 18, 11
  • 23. . . . . . 20 . Tuesday, October 18, 11
  • 24. Compe77on.    Distrac7on.   Self  Interest.    Everything  But  US. 22 Tuesday, October 18, 11
  • 25. Business Done Daily Who Wants It? 10 Tuesday, October 18, 11
  • 26. The   Three  Reasons   She’s  Doesn’t  Have  More  Business 13 Tuesday, October 18, 11
  • 27. Reason  1. She’s  in  the  dark.     14 Tuesday, October 18, 11
  • 28. Reason  2. She’s  a   Secret  Agent 15 Tuesday, October 18, 11
  • 29. Reason  3. It  didn’t  go  as  planned  .  .  . 16 Tuesday, October 18, 11
  • 30. How  Do  CiFzens  Choose? 26 Tuesday, October 18, 11
  • 31. 4 out of 5 buyers and sellers only contact 1 or 2 agents. 24 Tuesday, October 18, 11
  • 32. 2010  NaFonal  AssociaFon  of  REALTORS  -­‐  Profile  of  Home  Buyers  and  Sellers 24 Tuesday, October 18, 11
  • 33. 7 in 10 choose an agent they TRUST. 24 Tuesday, October 18, 11
  • 34. 2010  NaFonal  AssociaFon  of  REALTORS  -­‐  Profile  of  Home  Buyers  and  Sellers 24 Tuesday, October 18, 11
  • 35. From  Lost  In  The  Crush!   26 Tuesday, October 18, 11
  • 36.  Top  Of  Mind,  Memorable  and  Chosen 27 Tuesday, October 18, 11
  • 37. Top  Of  Mind  Awareness First  mental  recall  in  a  parFcular  category.     Our  category  is  Real  Estate  Agent,   Broker,  or  Sales  Manager. 18 04/01/10 Tuesday, October 18, 11
  • 38. Be   Relevant 32 Tuesday, October 18, 11
  • 39. How  Can  We  Discover   What’s  RELEVANT   To  THEM? 33 Tuesday, October 18, 11
  • 41. The  Golden  Rule  1.0 Refer  to  Chapter  Seven  in  the  book  Less  Blah  Blah  More  Ah  Ha 34 04/01/10 Tuesday, October 18, 11
  • 42. 36 04/01/10 Tuesday, October 18, 11
  • 43. The  Golden  Rule  2.0 Do  unto  others  as  THEY   would  have  done   unto  themselves. 37 56 04/01/10 Tuesday, October 18, 11
  • 44. OUT:     Muscle  Bound  Blah,  Blah,  Blah   MONOLOGUE  BROADCAST 44 Tuesday, October 18, 11
  • 45. OUT:    It’s  not  about  what  I  can  do  for  you.    It’s  ALL   about  how  amazing  I  am. 8 Tuesday, October 18, 11
  • 46. Cody.Phillips@garygreene.com IN:  All  About  Them IN:    ConversaFon IN:    Sharing  +  Solving  +  Serving 46 Tuesday, October 18, 11
  • 47. Demographics   ~VS~ Psychographics Tuesday, October 18, 11
  • 49. to a Vegan party? we wear ing Bacon Are Tuesday, October 18, 11
  • 50. It’s  not  who   YOU  KNOW. 28 Tuesday, October 18, 11
  • 51. It’s  who   KNOWS  YOU   as... Tuesday, October 18, 11
  • 52. Social Context 29 Tuesday, October 18, 11
  • 55. Not  Remarkable  Like  This 20 04/01/10 Tuesday, October 18, 11
  • 56. Tuesday, October 18, 11 Or  This
  • 57. To  Adract,  Connect  and  Loyalize,   Focus  On  These  Three  Unmet  Human  Needs   1.  A  Sense  Of  Significance 2.  A  Sense  of  Certainty 3.  An  Improved  State  of  Being 42 Tuesday, October 18, 11
  • 58. You  Don’t  Have  To  Be  Super-­‐Woman.     You  Only  Have  To... 1.    Show  up.   2.    Listen. 3.    Deliver. 4.    Be  consistent. 5.    Keep  your  promises. 6.    Don’t  brag. 7.    Don’t  push. 8.    Follow-­‐up. 9.    Follow-­‐through. 10.    Pay  adenFon. 11.    Be  generous. 12.    Show  up  on  Fme. 12.    Have  a  sense  of  humor. 13.    Don’t  complain. 14.    Don’t  make  excuses. 15.    Accept  responsibility. 16.    Have  paFence. 17.    Be  passionate. 18.    Be  thoughjul. 19.    Don’t  blame. 20.    Don’t  shame. 21.    Be  posiFve. 22.    Be  empatheFc. 23.    Be  thankful. 43 04/01/10 Tuesday, October 18, 11
  • 59. Amputate  Flu ff  &  Bull  S@!t 59 Tuesday, October 18, 11
  • 60. Context  >  Clarity  >  Understanding  >   Trust  >  ANrac=on 60 Tuesday, October 18, 11
  • 61. Context  Conversion Including  context  in   your  markeFng  messages   isn’t   difficult.     Don’t   get   me   wrong,   it   takes   effort  and  commitment,  but  it’s   not  hard,  it  a   mader  of  execuFon  and  habit. Here’s  A  Simple  5  Step  Process 1.   Evaluate   your   markeFng   messages.   Examine  what  you  write,  what  you  say,  how   you   present,   how   you   market   and   adverFse. 2.   Look   for   the   loosely   defined   and   fuzzily   described. 3.  Figure  out  how  and  where  to  add  context. 4.  Add  context. 5.   Re-­‐create,   Re-­‐Launch,   Re-­‐Engage   and   reap   t h e   rewa rd s .   C o ntex t   >   C l a r i t y   >   Understanding  >  Trust  >  AdracFon. 61 Tuesday, October 18, 11
  • 62. “I've  learned  that   people  will  forget  what   you  said,  and  people   will  forget  what  you   did,  but  people  will   never  forget  how  you   made  them  feel.” ~  Maya  Angelou 62 Tuesday, October 18, 11
  • 63. R epetition Tuesday, October 18, 11 http://www.flickr.com/photos/yushimoto_02/4251723517/ 44 21 04/01/10
  • 64. OUT Me.    Me.  Me.  Me  Me.    Me.  Me.  MeMe.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  MeMe.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  MeMe.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  MeMe.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  MeMe.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  MeMe.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   20 Me.    Me.  Me.  Me  Me.    Me.  Me.  Me  Me.    Me.  Me.  Me   04/01/10 Tuesday, October 18, 11
  • 65. On-­‐Purpose  and  In-­‐Person  Contact  &  ConversaFon Contact ConversaFon Become  Preferred,   and Referred  &  Rewarded ConnecFon Sharing,    Trust Serving  &   and Solving Discovery 65 Tuesday, October 18, 11
  • 66. Transmedia  Story  Telling   Text Text. Tuesday, October 18, 11
  • 68. A  story  telling  example  of  story  telling. 2 Tuesday, October 18, 11
  • 69. Social  Media A  Trippy  Destiny  Accelerator Chris Brogan Share 100 Personal Branding Tactics Using Social Media http://www.chrisbrogan.com/100-personal-branding-tactics-using-social-media/ Tuesday, October 18, 11
  • 70. Don’t  Play  Blindfolded. 59 Tuesday, October 18, 11
  • 71. On-­‐Purpose  and  In-­‐Person  Contact  &  ConversaFon Contact ConversaFon Become  Preferred,   and Referred  &  Rewarded ConnecFon Sharing,    Trust Serving  &   and Solving Discovery Tuesday, October 18, 11
  • 72. InformaFon  Oceans  and  Omnipresence Tuesday, October 18, 11
  • 73. The  Future  has   already  happened.   It’s  just  not  evenly   distributed. -­‐  Adrian  Slywotzky,  Mercer  Consultants 73 Tuesday, October 18, 11
  • 76. Findable    +  Discoverable  +  Sharable Becoming  Omnipresent 76 Tuesday, October 18, 11
  • 77. People  Trust  People  Who  Are  Trusted   By  People  They  Trust. Social  Proof  Scores  .  .  . 77 "When  you  choose  the  paradigm  of  service,  it  turns  everything  you  do  from  a  job  into  a  giu." Tuesday, October 18, 11
  • 78. Because  People  Trust,  Choose  and   Recommend  the  Familiar  .  .  .                                                                                       78 Tuesday, October 18, 11
  • 79. “Every  morning  in  Africa,  a  Gazelle  wakes   up.  It   knows   it  must  run  faster   than   the  fastest  lion   or  it   will  be   killed.   Every   morning   a  Lion  wakes   up.   It   knows   it   must   outrun   the   slowest   Gazelle   or   it   will   starve   to   death.   It   doesn't   mader   whether  you  are  a   Lion  or  a  Gazelle...  when  the  sun   comes  up,  you'd  beder  be   running.” But  don’t  run  with  your  eyes  and  your  imaginaFon  closed  . 61 Tuesday, October 18, 11
  • 80.    Six  Facebook  Best  Prac=ces  1.    Status  Update  =  Waving  Hello    2.    Like  =  Smile  &  Head  Nod    3.    Share  =  ContribuFon/Giving  4.    Lists  =  Listening  +  Insight  (relevant)  5.    Friending  =  Oxygen  =  Life    6.    Comments  =  ConversaFon  &  ConnecFon 80 Tuesday, October 18, 11
  • 81. Facebook  is  an   AnF-­‐Secret-­‐Agent-­‐Strategy 95 Tuesday, October 18, 11
  • 82. Facebook  Is  An   AnF-­‐Dope-­‐In-­‐The-­‐Dark  Strategy 95 Tuesday, October 18, 11
  • 83. The Social Media Water-Cooler-Effect An Audience with an Audience of Audiences 95 Tuesday, October 18, 11
  • 84. Um.     What  about  SECURITY? 84 Tuesday, October 18, 11
  • 85. You  ARE  the  SECURITY  Guard? 85 Tuesday, October 18, 11
  • 86. Spectacular  Achievement  Is  Always   ctacular  PreparaFon Preceded  By  Unspet  Schuller er -­‐  Rob 56 Please read Chapter 10 in the book Less Blah Blah More Ah Ha Tuesday, October 18, 11
  • 88. What  about  scripts? 88 Tuesday, October 18, 11
  • 89. Winging  It. 89 Tuesday, October 18, 11
  • 90. Three People Principle  The  Three  People  Principle Tuesday, October 18, 11
  • 91. Adopt  Buyers  Who’ve  Been   Abandoned  Post  Closing 56 Please read Chapter 10 in the book Less Blah Blah More Ah Ha Tuesday, October 18, 11
  • 92. 2010  NaFonal  AssociaFon  of  REALTORS Profile  of  Home  Buyers  and  Sellers 24 Tuesday, October 18, 11
  • 93. How to Go od Gossip Your Way To The Closing Table book Less Blah Blah M ore Ah Ha To learn mor e go to Chapter 14 in the 93 Tuesday, October 18, 11
  • 94. Be  The Source 2 Tuesday, October 18, 11
  • 97. Adopt  Buyers  Who’ve  Been   Abandoned  Post  Closing 56 Please read Chapter 10 in the book Less Blah Blah More Ah Ha Tuesday, October 18, 11
  • 98. Tuesday, October 18, 11 Stay  PosiFve
  • 99. Don’t  Get  Comfortable? 99 Tuesday, October 18, 11
  • 100. Learning  is  always  rebellion.  Every  bit  of   new  truth  discovered  is  revoluFonary  to   what  we  believed  before. 100 -­‐  Margaret  Lee  Runbeck,  Author Tuesday, October 18, 11
  • 101. LOVE  Change 101 Tuesday, October 18, 11
  • 102. Thank  You.                                        Ken  Brand-­‐  832-­‐797-­‐1779                                              LessBlahBlah.com KenBrand.com Ken@KenBrand.com 8 Tuesday, October 18, 11