Managing a Community Building

7. accessibility (h) things to consider when developing a disability access audit

8. accessibility (h) things to consider when developing a disability access audit publicity (different formats / web design) signs (high visibility, wayfinder, braille, lowercase) entrance (tactile paving, doorbells, ramp gradients, automatic doors / door width, handrails, lighting, seating, contrasting colours, reception desk height) hearing loops (test them / consider overspilling) toilets (alarms, peninsula access, handrails, floor space, taps) lifts fire safety (visual alarms, refuge areas, phone links evac chairs) parking for blue badge holders (marked out) adjustable equipment (flip charts etc) assistive technology support dogs governance, recruitment and employment staff training

12. health and safety health and safety at work act working at heights regulations coshh control of substances hazardous to health gas safety electrical safety regulations (periodic/pat tests) regulatory reform act (fire safety) puwer provision and use of work equipment regulations first aid provision / first aid kits / accident books riddor reporting of incidents, diseases and dangerous occurrences regulations hse/cqc - powers to close buildings down health and safety

13. health and safety health and safety should be principled rather than pragmatic duty of care

14. risk assessments general risk assessments looking at all aspects of safety vdu risk assessments h lone working risk assessments (need to consider cleaners or maintenance staff) fire risk assessments / fire evacuation procedures h (prevention, evacuation, fire suppression and need to include risks to fire fighters and other property nearby) fire refuge points are deemed as places of relative safety individual risk assessments should be conducted for disabled people, younger people and pregnant women

15. risk assessments hazard: anything with potential to cause harm risk: the likelihood of the hazard causing harm a) identify hazards that could affect anyone b) assess the risk of occurrence c) evaluate the severity of the outcome d) eliminate the hazard if possible or reduce them to the lowest level of risk possible step by step look for the hazard > decide who might be harmed and how > evaluate the risk arising from the hazard and decide if existing measures are adequate or should more be done > record your findings and inform people > review and update

16. risk assessments risk assessments should enable one size does not fit all - be adaptable it can be hard to be objective about something you use every day develop an organisational workplan in relation to h &s have a plan ‘b’ (business continuity measures and insurance)

17. business continuity disaster recovery usually relates to IT systems and buildings business continuity plan focuses on being able to provide services (human resources - financial management) disasters fall into three categories value of data: can you operate without email for a day (or week) what if all your accounting data is lost what if your entire client list is lost

18. business continuity disaster recovery usually relates to IT systems and buildings business continuity plan focuses on being able to provide services (human resources - financial management) disasters fall into three categories natural disasters - hurricanes, earthquakes, etc technical disasters - hardware failure, power cuts human disasters - disgruntled employee, virus etc fire can fall into any of the three value of data: can you operate without email for a day (or week) what if all your accounting data is lost what if your entire client list is lost

19. plans should consider physical destruction (fire, flood damage, earthquake) data destruction (system failures, hackers) where to start... prevention - fire fighting equipment, structural surveys, backing up data, secure networks, using anti virus. create a contact list covering... staff, tenants, it professionals, emergency services, utility companies, plumbers, electricians, glaziers and other contractors business continuity

20. decide what is critical to the organisation what order to restore back up systems or make repairs keep an assets register include serial numbers and activation codes keep all this information off site (ideally with two people) test your plan - data etc make sure contacts are updated business continuity

21. let’s do lunch

22. one of the biggest issues buildings encounter unless you know who is responsible for doing a repair then it generally doesn’t get done who’s job is it to report repairs don’t assume you can maintain a building ‘on the cheap’ broken windows develop a maintenance plan (include time scale and anticipated costs) painting and decorating/carpet replacement/window cleaning building maintenance

23. use maintenance as an opportunity to make improvements should consider environment / access (lighting/decorating/taps) as you repair and replace undertake regular maintenance checks ‘walkrounds’ / develop workplans know the location of fuse boxes / meters / water stopcocks / keep records (keys / master codes / paint colours) keep an up to date list of contractors try to build a relationship with them electricians / plumbers / window cleaners / carpet cleaners / glaziers / fire fighting equipment / cleaning consumables / it support / telephone contractors / water companies / fire alarms / burglar alarms / locksmiths / decorators / heating engineers / plasterers / catering suppliers / flooring specialists / automatic doors / audio visual repairs / joiners / vending machines / gas engineers / pest control / waste management and recycling / sewerage and drains / signs / hygiene suppliers / lift maintenance / roofers / office systems maintenance will become increasingly technical building maintenance

24. integrated systems “ wi-fi is going to be the fourth utility…landlords need to view it that way and are increasingly doing just that.” Bob Cringle open standards like oBIX are just beginning to evolve and will likely break down the silos between building systems ranging from security to lift controls open standards like oBIX are just beginning to evolve and will likely break down the silos between building systems ranging from security to lift controls

25. well being and comfort security and safety energy performance human - building interaction information and communication integrated systems

26. jhghjg SENSORS & ALARMS INTRUSION DETECTION

27. jhghjg SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT

28. jhghjg CCTV SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT

29. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT Safety/Security Technologies

30. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION Safety/Security Technologies

31. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION Safety/Security Technologies

32. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION Safety/Security Technologies

33. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION Safety/Security Technologies

34. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION Safety/Security Technologies

35. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION UNIFIED REPORTING Safety/Security Technologies

36. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION UNIFIED REPORTING Safety/Security Technologies

37. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION UNIFIED REPORTING Safety/Security Technologies

38. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS EMERGENCY COMMUNICATION ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION UNIFIED REPORTING Safety/Security Technologies

39. VIDEO SURVILLANCE SENSORS & ALARMS INTRUSION DETECTION INFORMATION SECURITY CCTV SENSORS & ALARMS EMERGENCY COMMUNICATION ACCESS CONTROL INTRUSION DETECTION INFORMATION SECURITY SHARED DATABASES ASSET MANAGEMENT VISITOR MANAGEMENT & IDENTITY RECOGNITION UNIFIED REPORTING Safety/Security Technologies

50. connecting... with stakeholders

53. online toolkits

54. publications

55. useful links