The healthcare sector in India is large and growing, but capacity is insufficient with limited beds, doctors, and nurses per capita. Managing hospital capacity is important to efficiently use beds and provide quality care. Key areas to improve efficiency include smoothing elective surgery flow, reducing emergency department wait times, timely patient transfers between units, and better flow to long-term care facilities.

2. Agenda
Dynamics of healthcare sector
Need of Capacity management in Hospitals
Key areas to improve efficiency

3. Understanding The Dynamics of
Healthcare sector
Healthcare has become one of India’s largest sectors –
both in terms of revenue and employment.
Market size of Healthcare industry of the world is$2.8
trillion & of India is $ 120 billion and is growing at 15%
CAGR which is 5% of the Indian GDP.
Hospital contributes 71% of the total Health Care sector.

4. Health care industry in India

5. Expenditure on Healthcare in
India
Per-capita healthcare expenditure in India is $ 85
which is expected to grow at 15.4% CAGR.
The factors behind the growth are rising incomes, better
access to high-quality healthcare facilities and greater
awareness of personal health and hygiene.
Private sector's share in healthcare delivery is 73% which
earns 80% of the total revenue expected to increase to 81
% by 2015.

7. What is the key factor ?
In Humans …… Blood
In companies …… Money
In Hospitals…….. Beds

8. Why do we need Capacity
Management
India’s existing infrastructure continues to be insufficient
resulting in limited treatment options, especially for low-income
families.
India has only 12 beds per every 10,000 people where as China
has 30.
The figures are even more alarming when it comes to Doctors &
Nurses. India has only 6 doctors & 13 nurses per 10,000
people.
Many of the times there are emergency, cancelation delay
which adds to “ Patient Flow” problem.

10. The Concept Of “Patient
Flow
The main objective of “capacity management” is to
efficiently use the main physical resource of a hospital
(beds) in order to provide excellent care to actual and
future patients
But “Patient Flow” problems cannot be solved simply by
working harder or by adding beds and staff, but can be
done by reducing delays and unclogging bottlenecks
which depends up on assessing and improving flow
between and among departments.

11. The Patient Flow

12. Key areas to improve efficiency
Smoothing the flow of elective surgery
Reducing waits for inpatient admission through
emergency departments.
Achieving timely and efficient transfer of patients from the
intensive care unit to medical/surgical units
Improving flow from the inpatient setting to long-term-care
facilities