Caporex Oy ja Benjamin Biomedical ovat tehneet yhteistyösopimuksen joka käsittää pahakokäsikappaleiden, endoskooppien, kameroiden, skalpereiden korjauksen.

1. Endoscopic Video Cameras

2. Introduction
 Endoscopic video cameras are used most
often with rigid scopes; occasionally with
flexible scopes for less invasive procedures.
 Each camera head contains a video chip
(CCD) that converts the image in view into
an electronic signal.

3. Introduction
 Signals are received at the console from the
camera, through the cable. The console
processes the image and forwards the video
signal to the monitor.
 Most cameras work only with consoles of
the same manufacturer.
 The camera is attached to the eyepiece of
the scope by a coupler.

4. Introduction
 Set-up;
 Scope-coupler-camera
cable-light source-
console-monitor

5. Introduction, OEM’s
 Stryker  Medical Concepts
 Storz  Wolf
 Dyonics  Baxter
 Linvatech  MP video
 Circon/ACMI  Weck
 Olympus  Solos
 90% market

6. INTRODUCTION

7. Introduction
 Cameras come in single video chip (CCD)
and 3 chip configurations. The newer, more
popular models are 3 chip.
 Examples : 3 chip
 Stryker 882,888,988,1088, 1188, 1288
 Dyonics D3, ED3, 470H, 560

8. Introduction
 Storz Tricams, Image 1 S1,S3, A1, A3,
P3, and HD. Linvatech 9010, Circon
Olympus OTV-SX, SX2
Examples 1 chip :
Stryker 596, Circon MV-9690, Storz
Telecam, Image 1 S1, Linvatech 8160,8171,
8172 Dyonics D1
Olympus OTV-S4, S5, S6, S7

9. Introduction
 There are over 70 different models of
cameras in existence. Our repair services
cover approximately 75% of these models,
but 98% of the most popular models in use.
 On June 5th, 2008, We expanded through
acquisition and spent the recent months
raising the quality and service level to our
standards…ISO, FDA, CE.

10. INTRODUCTION

11. Selling Camera Repair
Cameras are found in use in surgery;

orthopedic, urology, obgyn, & general in
hospitals, outpatient and free standing
surgery centers.
Many facilities are unaware that an
alternative to the manufacturer exists for
repair.

12. Selling Camera Repair
 OEM’s do their best to convince the
customer that they alone are qualified to
repair their cameras. OEM’s, such as
Stryker , do not manufacturer all the
electrical and cable components for their
cameras. They purchase pre-manufactured
components and assemble them into their
cameras. Ex : 1188 cable

13. Selling Camera Repair
 Your historic relationship with customers
and the quality repair service you have
provided them on other instruments, is the
best starting place. Benjamin enables you to
offer significant savings, reduced turn
times, and the highest possible repair
quality process.

14. Selling Camera Repair
 We utilize original OEM components where
available and all our components and materials are
manufactured to match those of the OEM.
 Each of our repairs receives new cable, new
connector assembly, and new seals. All of our
polymers, adhesives and seals are approved to
withstand cleaning solutions and processes in use.

15. SELLING CAMERA REPAIR

16. Selling Camera Repair
 Each repair is leak tested, tested for
electrical safety, tested for image quality
and undergoes a rigorous total quality
examination process.
 A visual report of the image is available to
the customer with the repair.

17. SELLING CAMERA REPAIR

18. Selling Camera Repairs
 Our turn time on camera repairs will be 3 to
5 days or less and repair exchanges as they
are available.
 Our warranty on components and
workmanship is 90 days.

19. Selling Camera Repairs
 Common complaints :
 Visual damage; hole or cut in cable.
 Video noise.
 Cloudy/foggy image, color blotches.
 Won’t white balance.

20. Selling Camera Repair
 These problems are caused by breakage or
disconnects at the connector assembly most
often. Fluid invasion or CCD circuit failure
are also seen. Connector breakage occurs as
a result of repeatedly bending/twisting the
cable where it connects to the camera.

21. Selling Camera Repair
 Fluid invades the camera through cuts/holes
in the cable, through worn/damaged seals
(repeated sterilization) or by simply
forgetting to apply the soak cap prior to
cleaning. CCD circuits may fail over time
but are historically very dependable and
represent about 15% of problems.

22. Selling Camera Repair
 It is not uncommon to have the pigtail
(cable extension) stretched to the point of
damaging cable components and
connectors.
 Damage naturally occurs from frequent use,
handling and cleaning.

23. Selling camera Repair
 Questions to ask :
What is the make/model of the camera ?
What is the complaint ?
Who registered the complaint ?
Are you sending just the camera ?
coupler, pigtail ?
How old is the camera ?

24. Selling camera repair
 Questions continued :
 Does the camera work when couplers are
changed ?
 Is the camera making a buzzing noise ?

25. Selling Camera Repair
 Common responses :
I have no idea…it doesn’t work.
The picture is bad.
It’s making noise.

26. Initial Camera Repairs
 Beginning in April 2006 we initiated repairs
on the Stryker line of cameras. We now are
a full service camera repair company, which
includes cameras, processors, light sources,
couplers and pigtails. Our current warranty
rate is 3.9%, a number that is under constant
review.

27. Initial Camera Repairs
 We will grow our service capabilities as
new cameras come onto the market.
Presently we are examining the Dyonics
560 and Dyonics 470H autoclave prism
replacement, and awaiting the Stryker 1288,
all of which will enter R&D as soon as
possible.

28. Reference Pictures


33. BENJAMIN BIOMEDICAL CAMERA REPAIR
Camera Repair descriptions are for all makes and models of cameras.
 Minor Repair may include:
 Replace button cover, button pad, button
board or all three, replace damaged lens,
 replace front section of camera head,
replace soak cap, replace front seal.

34. Standard Repair
Minor repairs plus; replace cable, replace
connector assembly, replace strain relief,
replace flexible printed circuit board,
vacuum fluid removal, realign prism CCD,
replace IR filter, replace complete camera
housing, replace seals, replace housing nut.

35. Major Repairs
Minor repairs plus, Standard repairs, plus
repair/replace CCD electronics,
align/replace imager, and replace prism.

36. Extensive Repairs
 Stryker 1188, Storz Image One, and
Olympus OTV Series.
 Standard repairs plus, replace connector
edge card, clean and repair switch
assembly, replace paddle-card, replace
paddle-card housing, repair or replace
beam-splitter, replace headboard, repair
internal coupler, realign or replace prism.

37. Coupler Repair
Make necessary mechanical adjustments
such as lock and release, repair or replace
tension springs, tighten or replace set and
lock screws, repair focus ring, replace focus
O-ring, replace seals, repair coupler zoom,
repair scope mount, replace lens.

38. Repair Facts
 60% of all our repairs are because of cable
damage
 30% is video damage (prism/CCD
electronics)
 10% is minor and coupler repairs

39. Stryker Issues
 Strain reliefs coming off
 Cable jackets coming loose
 Moisture in connectors from loose soak
caps. (Some are even missing o-ring)
 Camera was autoclaved

40. Dyonics/Smith & Nephew
 Damaged cables at camera head end.
 Cracked IR filter. (lens)
 Damaged camera heads. (plastic)
 Remote damaged; button functions.

41. Olympus
 Cable damage; thin cable on OTV-S7 90
degree model. (Most popular model)
 Paddle cards damaged. (Plastic)
 Optics fogged; usually requiring
disassembly and cleaning.

42. Karl Storz
 Image 1 newest and most popular model.
 Moisture intrusion; Coupler damaged
 These cameras require extra attention to
detail and workmanship. These cameras
must be cut into to fix the coupler. Coupler
has tiny ball bearings that must be
assembled accurately.

43. Questions?