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CORPORATE INFORMATION
        JUNE 2012
INTRODUCTION



Thank you for your recent enquiry regarding our corporate information.


Our company receives many requests for details of various aspects of our business from customers and
suppliers, which we endeavour to provide. This document has been collated for this purpose and we hope
you will find it useful.


If you require further information about our business please do not hesitate to contact me.




Danny Kindell
Director



01923 270301
danny.kindell@nbm-distribution.co.uk




                          Directors: D.J. Kindell, S.P. Donaldson   Registered No. 2246735 England
CONTENTS



SECTION 01		    NBM OVERVIEW

SECTION 02		    VISION STATEMENT

SECTION 03		    COMPANY AIMS AND OBJECTIVES

SECTION 04		    COMPANY STRUCTURE

SECTION 05		    COMPANY REGISTRATION

SECTION 06		    VALUE ADDED TAX REGISTRATION

SECTION 07		    COMPANY INSURANCE

SECTION 08		    BANK DETAILS

SECTION 09		    BETTER PAYMENT PRACTICE CAMPAIGN

SECTION 10		    CUSTOMER ACCOUNT POLICY

SECTION 11		    QUALITY MANAGEMENT POLICY

SECTION 12		    HEALTH & SAFETY AND ENVIRONMENTAL POLICY

SECTION 13		    PRODUCT CONFORMITY

SECTION 14		    DISTRIBUTION CERTIFICATES

SECTION 15		    TERMS & CONDITIONS

SECTION 16		    CONTACT INFORMATION




APPENDIx 01		   AWARDS
01

                                  NBM OVERVIEW



NBM Distribution was established in 1988 to service the growing demands of the computer network
market. The company’s key commitment to our customers is to provide the highest level of service in
the industry. Our continued growth has confirmed that we are providing the service that our customers
need and expect and consequently our business has grown to over £9 million per annum.


Based in Kings Langley, Hertfordshire, our dedicated team supplies products to data cabling installers,
IT professionals and end-users across the UK, and more recently we have been supplying the United
Nations in several parts of the world.


Our two warehouses carry an in-depth stock of structured cabling products from some of the most
respected manufacturers in the market. As a BS EN ISO 9001:2008 registered company we are committed to
the implementation and continued compliance of this standard.


NBM Distribution is committed to be our customers partner of choice for structured cabling products.
02

                                VISION STATEMENT



NBM Distribution want to become recognised as the best provider of structured cabling products in the
UK, to installers and end-users, by continuous improvement to provide the best customer focused services.


We will achieve this through:


	       •	      Working as a team to deliver year on year growth in market share


	       •	      Creating sustainable business partnerships with our customers and suppliers


	       •	      Developing new markets and expanding existing markets


	       •	      Offering true value added supply chain services
03

                            AIMS AND OBJECTIVES


CUSTOMER LOYALTY
To provide a product portfolio, services and solutions of the highest quality and deliver more value to our
customers that earns their respect and loyalty.


Underlying beliefs supporting this objective:
•	     Our continued success is dependent on increasing the loyalty of our customers
•	     Listening attentively to our customers to truly understand their needs, then delivering
       solutions that translate into customer success is essential in earning customer loyalty
•	     Competitive pricing, product quality, inventiveness, and the way we do business drives
       customer loyalty


PROFIT
To achieve sufficient profit to finance our company growth, create job security for our employees and to
provide the resources we need to achieve our other company objectives.


Underlying beliefs supporting this objective:
•	     Profit is the responsibility of all
•	     Balance of long-term and short-term objectives is key to profitability
•	     Profit allows us to reinvest in new and emerging business opportunities
•	     Profit is highly correlated to generating cash, which brings more flexibility to the
       business at a lower cost.
•	     Profit enables the achievement of our company objectives


MARKET SHARE
To grow our market share by continually providing useful and significant products, services and solutions to
the markets we already serve – and to expand into new areas that build on our suppliers technologies, our
competencies and our customer interests..


Underlying beliefs supporting this objective:
•	     There are more places we can contribute than we will be capable of
	      contributing: WE MUST FOCUS
•	     To be average in the marketplace is not good enough, we play to win.
•	     We look to achieve the status of Number 1 or Number 2 in our chosen industry
03

                            AIMS AND OBJECTIVES


GROWTH
To view change in the market as an opportunity to grow our business; to use our profits and our ability to
supply innovative products, services and solutions that satisfy emerging customer needs and to expand on
our existing customer base.


Underlying beliefs supporting this objective:
•	     Growth comes from taking smart risks, based on the state of the industry and a
       conviction in studying the market trends and also in ourselves inducing change in our
       industry
•	     Our size and financial stability gives us an ability to weather economic cycles and turn
       them to our favour


EMPLOYEE COMMITMENT
To help NBM employees share in the company’s success that they make possible; to provide people with
employment opportunities based on performance; to create with them a safe, exciting and inclusive work
environment that values diversity and recognises individual contributions; and to help them gain a sense of
satisfaction and accomplishment from their work.


Underlying beliefs supporting this objective:
•	     NBM’s performance starts with motivated employees; their loyalty is key
•	     We trust our employees to do the right thing and to make a difference
•	     Everyone has something to contribute: its not about title, level or tenure
•	     An exciting, stimulating work environment is critical to success
•	     A diverse workforce gives us a competitive advantage
•	     Employees are responsible for lifelong learning.


LEADERSHIP CAPABILITY
•	    Owners inspire, foster collaboration and turn vision and strategies into action – with
      focused, clear goals
•	    Effective owners coach, relay good news and bad and give feedback and continuously
      develop
•	    Owners speak with one voice and act to eliminate busy work
•	    It is important to measure people on the results they achieve against goals they helped
      to create
04
FINANCE




                                       COMPANY STRUCTURE
                                                          NBM DISTRIBUTION



                        Danny Kindell                                                           Sean Donaldson
                        MANAGING DIRECTOR                                                           SALES DIRECTOR




     FINANCE                                  OPERATIONS                       INTERNAL SALES                   EXTERNAL SALES



  Darryl Parsons                                 Daryl Trent                     Duncan Harris                        Lucy Kelly
 FINANCIAL CONTROLLER                       OPERATIONS MANAGER                  Sales office Manager             Area Sales mgr (south)




   Tony Browne                                                                                                       Nigel Dooler
                                  OFFICE                  WAREHOUSE            Chris Carrington
MANAGEMENT ACCOUNTANT                                                                                            Area Sales mgr (north)
                                                                                Internal Sales support




                                                                                Katrina Farthing                     Mark Roper
                                 Jo Cross               Richard Berryman
                                                                                                               Area Sales mgr (Midlands)
                           Operations coordinator        Warehouse MAnager      Internal Sales support




                                                                               Robert Richardson                      Dave Bull
                                Carol Rees                Rob Simpson                                            Business development
                                                                               TECHNICAL Sales support
                           Office Admin & Reception      Warehouse Assistant



                                                                                Briony Sumner
                            Michelle Beddall             Trevor Hancock
                                                                                Internal Sales support
                               PA to Directors           Warehouse AssisTANT



                                                                                 Nicola Brown
                               Vicky Kellett                                    Internal Sales support
                               ADMIN ASSISTANT



                                                                                  Vinny Elliott
                               Jenni Morris                                     Internal Sales support
                             Operarions ASSISTANT
05

                          COMPANY REGISTRATION



NBM Distribution is registered at Companies House as a limited company.


Company number: 2246735


A copy of our registration certificate is attached.
06

                      VAT REGISTRATION DETAILS



Company VAT Registration No : 505 1975 52


A copy of the company VAT registration certificate is attached




Responsibility:	 Darryl Parsons
Position Held:	 Financial Controller
Email:	 	accounts@nbm-distribution.co.uk
07

    EMPLOYERS LIABILITY & OTHER INSURANCES



NBM Distribution are fully insured for employers liability and public and product liability.


Employers liability


	       Insurer: 		       Liverpool Victoria
	       Indemnity limit:	 £5,000,000 any one occurrence


Public and product liability


	       Insurer : 	         Liverpool Victoria
	       Indemnity limit
	       Public liability: 	 £2,000,000 any one event
	       Product liability: £2,000,000 any one period of insurance


A copy of our current certificate of insurance is attached.




Responsibility:	 Danny Kindell
Position Held:	Director
Email:	 	danny.kindell@nbm-distribution.co.uk


                                  







Policy No:                                               BUS00007237
Name of Policy Holder:                                   NBM Distribution Limited
Date of commencement of insurance:                       18/03/2012
Date of expiry of insurance:                             17/03/2013



We hereby certify that subject to paragraph 2 :-

    1. The Policy to which this Certificate relates satisfies the requirements of the relevant law applicable to the
       compulsory insurance of liability to employees in Great Britain, Northern Ireland, the Isle of Man, the Island
       of Jersey, the Island of Guernsey and the Island of Alderney, or to offshore installations in territorial waters
       around Great Britain and its Continental Shelf around the countries listed above.
    2. The minimum amount of cover provided by this Policy is no less than £5,000,000.

Signed on behalf of
Liverpool Victoria Insurance Company Limited
Authorised Insurers




John O’Roarke,
Chief Executive
 LV= and Liverpool Victoria are registered trade marks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are
 trading styles of the Liverpool Victoria Group of companies. Liverpool Victoria Insurance Company Limited (LVIC), registered in England and
 Wales number 3232514, is authorised and regulated by the Financial Services Authority, register number 202965. Registered address for
 both companies: County Gates, Bournemouth BH1 2NF. Tel: 01202 292333
08

                        BANK INFORMATION


BANK:		Barclays Bank Plc
		Aquilla House
		Breeds Place
	Hastings
	      TN34 3DS


SORT CODE:	20-37-63


ACCOUNT NAME:	       NBM Distribution Limited


ACCOUNT NUMBER:	00624772



TRADE REFERENCES:	


	 Brand-Rex Limited                             HellermanTyton Limited
	 Viewfield Industrial Estate                   43-45 Salthouse Road
	Glenrothes                                     Cornwell Business Park
	Fife                                           Brackmills, Northampton
	 KY6 2RS                                       NN4 7EX


	 01592 778495                                  01604 706633
	 Mr Alan Finch                                 Mrs Sue Kerrison
	afinch@brand-rex.com                           sue.kerrison@htdata.co.uk

	




Responsibility:	 Darryl Parsons
Position Held:	 Financial Controller
Email:	 	accounts@nbm-distribution.co.uk
09

     The Better Payment Practice Campaign



NBM Distribution has signed up as a member of the Better Payment Practice Campaign scheme and has
committed to abide by this voluntary code of practice.


Over 1,400 companies have already made the commitment to prompt payment for the benefit of their
business. They have signed up to the Better Payment Practice Code established in 1998 by business and
government together to help improve culture amongst organizations trading in the UK. The code is
supported by public, as well as private sector organizations. Collectively they represent about 20% of the
UK Gross Domestic Product.


The simple code details the following obligations of
a business to its suppliers:


•	      Agree payment terms at the outset of a deal
	       and stick to them.
•	      Explain your payment procedures to suppliers.
•	      Pay bills in accordance with any contract agreed
	       with the supplier or as required by law.
•	      Tell suppliers without delay when an invoice is
	       contested, and settle disputes quickly.


By agreeing to these terms and signing up to the
code, NBM Distribution has demonstrated to their
customers and suppliers, their commitment to good credit management and paying on time.


More information on this code of practice can be found on the Better Payment Practice Campaign website,
www.payontime.co.uk




Responsibility:	 Danny Kindell
Position Held:	Director
Email:	 	danny.kindell@nbm-distribution.co.uk
10

                    CUSTOMER ACCOUNTS POLICY


Credit Limits
It is our company policy to credit check our customers on a regular basis. These company credit checks give
us an indication on the Trading Credit Limit for limited companies, partnerships and sole traders.


This limit is based upon the latest available financial information, i.e. the last ‘filed’ audited accounts and
any other positive (or negative) information they may have access to.


This credit limit we set for each account is based upon the limit we are given, see also discretionary limits
(below).


Once a limit has been set, if the level of trading increases to or beyond the limit, we (on the instruction of
our Managing Director) are still able to increase the Credit limit.


At this time, NBM will review the latest financial information available, and are likely to increase the limit,
unless, we originally applied for less than were available, or we can submit copies of new unaudited/
management accounts. If there are new accounts, which show an improvement, we may agree to increase
the limit.


It is also possible that if the latest accounts show a poor result, our request can trigger a reduction or zero
rather than the increase hoped for. Please note that NBM do monitor companies and if at any time they
receive good, or adverse trading information, we can occasionally receive an increase/a reduction, or zero
‘out of the blue’. If the limit is increased, we will then advise our customer’s accounts department by fax or
email of the change and our account system will be updated accordingly.


If the limit is decreased or removed, we will review the account. If we are unable to provide a discretionary
limit, we will call to advise the client personally before we email the advice.


Accepted Methods of Payment
•	      Cheque		          We do not accept post dated cheques
•	      BAC’s	 	          Please allow 2/3 days to clear. Please advise us by email
•	      CHAP’s	 	         Same day. Please advise us by email
•	      Debit Card	       Switch, Solo, Visa Delta, Maestro or Visa Electron
•	      Credit Cards	     No fee
10

New Customers
If a new customer places an order, the first question we will ask, is; do they want a credit account? If they
prefer not to have one, we will give them an account reference with a credit limit of zero and will treat them
as a ‘Proforma’ account (see below).


If they do wish to open an account we will email the appropriate application form and follow the procedure.
If the first order is a proforma basis either by choice, the order is so urgent that it cannot wait for the
account application process, or we are unable to obtain a credit limit and the order value (gross – with VAT)
exceeds £5000, then we will require cleared funds before we can dispatch the goods. To speed things up,
we can suggest a CHAP’s payment (same day, but we might not be able to find out until 5pm, after our
couriers have gone).

Account Application
Once we have established what type of business we will be trading with, Limited Company, Partnership or
Sole Trader, we will email the appropriate account application form. Once we have received the completed
form, which must be signed by an appropriate signatory to accept our terms, we will then apply to our
Credit facility requesting a limit based on likely turnover.


Once a credit limit is established, we will then email our customer to advise them of their credit limit and
account reference. Please note that we do unfortunately get lower limits than we have applied for and
sometimes zero.


This is because the business has not been trading for long enough to have ‘filed’ and accounts, because they
are late filing accounts, their accounts show a poor result or there is some form of adverse trading history.
In this case the application and all other relevant paperwork will be passed to our Financial Director for a
discretionary decision (see below). If we are unable to give discretionary limit, we will write to the customer
advising of our decision. The account will then be treated as Proforma (see below).

Payment Terms
Our standard terms are Month End + 30 days. For customers who do not have a credit account, please see
‘New Customers’ (above) or Proforma accounts (below).


Prompt Payment
By negotiation.


Proforma Accounts
Once we have received payment we will allocate/order the goods and dispatch/invoice the goods as soon
as possible.
10

Overdue Accounts
Customers will be placed on ‘Credit Hold’ by our accounts department for invoices that have not been
paid within terms. We allow a maximum of 5 working days for delay in the post etc. then an account will
automatically go on Delivery Hold. If at this time, there are any outstanding orders that may be affected we
will advise the person who placed the order.


If the account is still overdue and we have not received a satisfactory explanation, 14 days later a final
demand will be faxed or emailed.


If in the unlikely event that further 7 days elapses and we still have not received settlement or a satisfactory
explanation, we will then pass the paperwork to our solicitors who will pursue the debt on our behalf. At
this point we will automatically remove the customer credit limit. We will only re-instate it when the debt is
paid and we can satisfy ourselves that the situation is not likely to re-occur. If it does re-occur and we have
to involve solicitors for a second time, the credit facilities will not be re-instated.


Please note that if a customer is on hold, we will still accept new purchase orders. When the account comes
off hold, the goods will be allocated/ordered to be shipped as soon as possible. Please not that if a customer
is on credit hold, we will accept payment for the overdue amount (not for new orders) b credit card or debit
card. If a credit card is used, we will require a faxed order to authorise us to raise an invoice for the 2% credit
card fee plus VAT. Debit cards do not carry a fee and no new order will be required.

Discretionary Limits
If we are unable to obtain a sufficient insured limit, we are quite willing to add our own temporary or long-
term limit. The decision can only be made by our Finance Director and will be based on a combination of our
history of individual accounts, long standing relationships, previous good payment records, trade references
and close communication.

Statements
Are sent by email or post as payment becomes due. Or by request.




Responsibility:	 Danny Kindell
Position Held:	Director
Email:	 	danny.kindell@nbm-distribution.co.uk
11

                 Quality Management Policy



It is the policy of NBM Distribution Limited to be a market driven, competitive supplier to the
Data Communication Networking Industry. Furthermore, the company shall strive to demonstrate a
superior service to its customers and contribute to the success and growth of the business.


The company wishes to achieve this through a continual programme of improvement and to regularly assess
the procedures and products and fully utilise the potential of the resources and personnel of the company.


In line with the above objectives, the directors of the company are committed to the implementation
of and continued compliance with a Quality Management Policy meeting the requirements of
BS EN ISO 9001:2008.


It is the responsibility of all company personnel to familiarise themselves with the procedures and controls
of this policy and ensure compliance with them.




Responsibility:	 Sean Donaldson
Position Held:	Director
Email:	 	sean.donaldson@nbm-distribution.co.uk
Certificate of Registration

                                                     This is to certify that the Quality Management System of

                                                     NBM Distribution Limited
                                                     Unit 3-4, Kings Park Industrial Estate, Primrose H, Kings Langley, Hertfordshire, WD4 8ST

                                                     applicable to

                                                     The distribution of computer networking components and products for the information technology
                                                     industry
                                                     has been assessed and registered by NQA against the provisions of


                                                     BS EN ISO 9001 : 2008

                                                     This registration is subject to the company maintaining a quality management system,
                                                     to the above standard, which will be monitored by NQA.




                                                                                                                                                                          Certificate No:   8487



                                                     B
                                                                                                                                                                          Date:             7 April 1997
                                                                                                                                                                          Reissued:         25 May 2012
                                                                                                                                                                          Valid Until:      25 May 2015
                                                                                                                                                                          EAC Code:         19/29
                                                     Head of NQA




                                                      A
  The use of the UKAS Accreditation Mark indicates accreditation in respect of those activities covered by the accreditation certificate number 015 held by NQA.
  NQA is a trading division of Ascertiva Group Ltd, Registration No. 02513162. Registered Office: Warwick House, Houghton Hall Park, Houghton Regis, Dunstable, Bedfordshire, LU5 5ZX.
  This certificate is the property of NQA and must be returned on request.
12

                     HEALTH & SAFETY,
             QUALITY & ENVIRONMENTAL POLICY


NBM Distribution Limited is a leading distributor in providing network products into a global market. We
recognise the importance of good Health & Safety, Quality, and Environmental practice in all our processes.


To achieve this and our business vision, we operate management designed systems that address:


•	      The requirements of our customers, whilst respecting the needs and safety of our employees and
	       the environment in which we operate.
•	      BS EN ISO 9001:2008 and other relevant standards. This applies to our UK manufacturing and
	       distribution activities.


Our policy is:


•	      To meet all health & safety, product quality and environmental legal and other requirements
	       appropriate to our business.
•	      To control, reduce or eliminate any actual or potential hazard or pollution.
•	      To continually improve the performance of our company by setting and reviewing
	       management objectives.
•	      To maintain the awareness of all staff about the company’s
	       policy and their understanding of how it effects them with regard to
	       health & safety, quality and environmental issues.
•	      To provide interested parties with relevant and appropriate information.
•	      To ensure these aims are achieved by the use of appropriate procedures and management
	       systems that will be systematically monitored, audited, reviewed and improved.


This policy, and the procedures that extend from it, are approved by the undersigned and must be adhered to
by all personnel.




Responsibility:	 Danny Kindell
Position Held:	Director
Email:	 	danny.kindell@nbm-distribution.co.uk
13

                         PRODUCT CONFORMITY



All products supplied by NBM Distribution have been procured from an approved supplier to the company
and manufactured in accordance with the manufacturers / suppliers descriptions and specifications.


The goods have been stored under suitable conditions, not used, modified or repaired and have been
subjected to our own Quality control system requirements.




Responsibility:	 Danny Kindell
Position Held:	Director
Email:	 	danny.kindell@nbm-distribution.co.uk
14

                       DISTRIBUTION CERTIFICATES



NBM Distribution distribute a wide range of products associated with the Computer Network Cabling industry.
Products are selected on the basis of their quality and performance against relevant industry standards.


We have selected the following companies, who provide NBM Distribution with products that are World Class
and exceed the performance requirements laid down in the international standards for each of their product
sets, i.e. Category 5, Class D, Category 6, Class E and 10Gigabit, Class EA solutions.

Attached are the distribution certificates from Brand-Rex and HellermanTyton, with whom we have had
relationships with for over 10 years.




Responsibility:	 Danny Kindell
Position Held:	Director
Email:	 	danny.kindell@nbm-distribution.co.uk
15

                                                   TERMS & CONDITIONS
GENERAL				                                                                            RISK
In these Terms and Conditions “The Company” means “NBM Distribution Limited”.          The risk will pass to “The Customer” when a shipment or part shipment has
“The Customer” means the company, firm or person whom is placing the order             reached “The Customer’s” delivery point.
with “The Company”.
                                                                                       PAYMENT
All goods supplied or orders accepted are subject to the following terms and           Payment for the goods shall be met within Month End plus 30 days of the invoice
conditions. No addition or variations to these Terms and Conditions shall be           date and shall be in UK sterling.
binding unless it is in writing and duly signed by an authorised representative of
“The Company”.                                                                         Where payment of the goods or part of the goods is due and has not been met
                                                                                       by “The Customer” without prejudice to its other rights. “The Company” shall be
In the event of any inconsistency or conflict between “The Customers” order and        entitled to charge interest on the outstanding payments at a rate of 3% pa above
“The Company’s Terms and Conditions”. These Terms and Conditions shall prevail         the Barclay’s Bank interest base rate from the time of the outstanding invoice date
unless it has been agreed in writing and duly signed by an authorised representative   until the date that the full payment has been made.
of “The Company”.
                                                                                       Payments shall not be delayed by “The Customer’s” in the event of additional
“The Company” may from time to time and without notice change or alter these           goods, defects or omissions that would not materially effect the use of the goods.
Terms and Conditions.                                                                  Any product consignment shall be treated as a separate contract and accordingly
                                                                                       paid for.
QUOTATION
Unless otherwise stated quotations submitted to “The Customer” will be valid for       LAW
a period of 30 days from issue.                                                        The headings used in these Terms and Conditions and in the order in which they
                                                                                       are set out shall be ignored for the purpose of construction.
DELIVERY
Delivery will be made to “The Customers” delivery address within the UK. “The          The contract, including these Terms and Conditions shall be governed by and
Company” must be informed in writing within 5 working days of receipt of any           constuned in all respects in accordance with English Law.
goods with respect to any claims by “The Customer” for damaged goods or of
short deliveries.                                                                      PRICES
                                                                                       “The Company” may alter the prices from time to time without notice to “The
The delivery time and date shall not be of the essence of the contract, while “The     Customer”.
Company” will use all reasonable endeavours to adhere to “The Customers”
delivery times.                                                                        All prices quoted are exclusive of Value Added Tax (20%) but VAT will be added at
                                                                                       the current rate and paid for by “The Customer” in accordance with the payment
Prices specified are for the goods ex-premises of “The Company”; “The Company”         terms.
will use all reasonable endeavours to adhere to “The Customers” delivery times.
                                                                                       LIABLILITY
Prices specified are for the goods ex-premises of “The Company”. “The Company”         The responsibility for ensuring safe storage and safe product installation of the
has the option to charge additionally for the carriage to “The Customers” delivery     products shall be with “The Customer”.
point.
                                                                                       “The Customer” shall ensure that all warnings and instructions that are issued by
20% of the invoice value may be charged to “The Customer” in the event of              “The Customer” are passed on to its employees handling the product or in the
the goods being returned to “The Company” if the goods and delivery has been           event the customer’s clients.
executed in accordance with “The Customer’s” original instructions.
                                                                                       Under no circumstances shall “The Company” be liable to incur any greater liability
TITLE                                                                                  to “The Customer” that the total sums paid hereunder by “The Customer” to
Title of the goods shall only pass to “The Customer” when all amounts due from         “The Company”.
“The Customer” have been paid in full to “The Company”.
                                                                                       FORCE MAJEURE
“The Company” may at any time recover all or part of the goods supplied to“ “The       “The Customer” of “The Company” shall not be responsible for any failure to
Customer’s” delivery point if “The Company” judges that the amount of monies           perform or for any delay in performing the contract or any part there of due to or
outstanding exceeds the credit limit. In this event “The Customer” may for this        principally due to failure or breakdown of machinery or plant, insufficient materials
purpose allow “The Company” servants or agents to enter the premises of “The           or manufacturing facilities or an act of God, government act or embargo, fire, riot,
Customer” to reclaim the goods.                                                        war, or any other similar cause beyond the reasonable control of “The Customer”
                                                                                       or “The Company”.
16

                              CONTACT INFORMATION


Company:	           NBM Distribution Limited

Address:	           3–4 Kings Park, Primrose Hill, Kings Langley, Hertfordshire, WD4 8ST

Telephone: 	 01923 270301

Fax:	        	      01923 270147

Email:	      	      sales@nbm-distribution.co.uk

Website:          	 www.nbm-distribution.co.uk

Contacts:     	     Danny Kindell • Managing Director • danny.kindell@nbm-distribution.co.uk
	        	 Sean Donaldson • Sales Director • sean.donaldson@nbm-distribution.co.uk
	        	 Michelle Beddall • PA, Returns, Warranty Apps • michelle.beddall@nbm-distribution.co.uk
	        	 Daryl Trent • OPERATIONS MANAGER • daryl.trent@nbm-distribution.co.uk
	        	 Nigel Dooler • Sales Manager North • nigel.dooler@nbm-distribution.co.uk
		Mark Roper • Sales Manager MIDLANDS • mark.roper@nbm-distribution.co.uk
	        	 Lucy Kelly • Sales Manager South • lucy.kelly@nbm-distribution.co.uk
	  	       Dave Bull • Business development manager • dave.bull@nbm-distribution.co.uk
	        	 Duncan Harris • Sales OFFICE MANAGER • duncan.harris@nbm-distribution.co.uk
	        	 Jo Cross • Operations coordinator • jo.cross@nbm-distribution.co.uk
	        	 Jenni Morris • Operations assistant • jenni.morris@nbm-distribution.co.uk
	 	        Nicola Brown • Internal Sales • nicola.brown@nbm-distribution.co.uk
	        	 Katrina Farthing • Internal Sales • katrina.farthing@nbm-distribution.co.uk
	        	 Briony Sumner • Internal Sales • briony.sumner@nbm-distribution.co.uk
	        	 Robert Richardson • TECHNICAL Sales • robert.richardson@nbm-distribution.co.uk
	        	 Chris Carrington• Internal Sales • chris.carrington@nbm-distribution.co.uk
	        	 Vinny Elliott • INTERNAL SALES • vinny.elliott@nbm-distribution.co.uk
	        	 Carol Rees • Office Administrator • carol.rees@nbm-distribution.co.uk
	        	 Vicky Kellett • Office Administrator • vicky.kellett@nbm-distribution.co.uk
	        	 Darryl Parsons• FINANCIAL CONTROLLER • accounts@nbm-distribution.co.uk
	        	 Tony Browne • management accountant • tony.browne@nbm-distribution.co.uk
APPENDIX 01



AWARDS
NBM Company profile Information

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NBM Company profile Information

  • 2. INTRODUCTION Thank you for your recent enquiry regarding our corporate information. Our company receives many requests for details of various aspects of our business from customers and suppliers, which we endeavour to provide. This document has been collated for this purpose and we hope you will find it useful. If you require further information about our business please do not hesitate to contact me. Danny Kindell Director 01923 270301 danny.kindell@nbm-distribution.co.uk Directors: D.J. Kindell, S.P. Donaldson Registered No. 2246735 England
  • 3. CONTENTS SECTION 01 NBM OVERVIEW SECTION 02 VISION STATEMENT SECTION 03 COMPANY AIMS AND OBJECTIVES SECTION 04 COMPANY STRUCTURE SECTION 05 COMPANY REGISTRATION SECTION 06 VALUE ADDED TAX REGISTRATION SECTION 07 COMPANY INSURANCE SECTION 08 BANK DETAILS SECTION 09 BETTER PAYMENT PRACTICE CAMPAIGN SECTION 10 CUSTOMER ACCOUNT POLICY SECTION 11 QUALITY MANAGEMENT POLICY SECTION 12 HEALTH & SAFETY AND ENVIRONMENTAL POLICY SECTION 13 PRODUCT CONFORMITY SECTION 14 DISTRIBUTION CERTIFICATES SECTION 15 TERMS & CONDITIONS SECTION 16 CONTACT INFORMATION APPENDIx 01 AWARDS
  • 4. 01 NBM OVERVIEW NBM Distribution was established in 1988 to service the growing demands of the computer network market. The company’s key commitment to our customers is to provide the highest level of service in the industry. Our continued growth has confirmed that we are providing the service that our customers need and expect and consequently our business has grown to over £9 million per annum. Based in Kings Langley, Hertfordshire, our dedicated team supplies products to data cabling installers, IT professionals and end-users across the UK, and more recently we have been supplying the United Nations in several parts of the world. Our two warehouses carry an in-depth stock of structured cabling products from some of the most respected manufacturers in the market. As a BS EN ISO 9001:2008 registered company we are committed to the implementation and continued compliance of this standard. NBM Distribution is committed to be our customers partner of choice for structured cabling products.
  • 5. 02 VISION STATEMENT NBM Distribution want to become recognised as the best provider of structured cabling products in the UK, to installers and end-users, by continuous improvement to provide the best customer focused services. We will achieve this through: • Working as a team to deliver year on year growth in market share • Creating sustainable business partnerships with our customers and suppliers • Developing new markets and expanding existing markets • Offering true value added supply chain services
  • 6. 03 AIMS AND OBJECTIVES CUSTOMER LOYALTY To provide a product portfolio, services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty. Underlying beliefs supporting this objective: • Our continued success is dependent on increasing the loyalty of our customers • Listening attentively to our customers to truly understand their needs, then delivering solutions that translate into customer success is essential in earning customer loyalty • Competitive pricing, product quality, inventiveness, and the way we do business drives customer loyalty PROFIT To achieve sufficient profit to finance our company growth, create job security for our employees and to provide the resources we need to achieve our other company objectives. Underlying beliefs supporting this objective: • Profit is the responsibility of all • Balance of long-term and short-term objectives is key to profitability • Profit allows us to reinvest in new and emerging business opportunities • Profit is highly correlated to generating cash, which brings more flexibility to the business at a lower cost. • Profit enables the achievement of our company objectives MARKET SHARE To grow our market share by continually providing useful and significant products, services and solutions to the markets we already serve – and to expand into new areas that build on our suppliers technologies, our competencies and our customer interests.. Underlying beliefs supporting this objective: • There are more places we can contribute than we will be capable of contributing: WE MUST FOCUS • To be average in the marketplace is not good enough, we play to win. • We look to achieve the status of Number 1 or Number 2 in our chosen industry
  • 7. 03 AIMS AND OBJECTIVES GROWTH To view change in the market as an opportunity to grow our business; to use our profits and our ability to supply innovative products, services and solutions that satisfy emerging customer needs and to expand on our existing customer base. Underlying beliefs supporting this objective: • Growth comes from taking smart risks, based on the state of the industry and a conviction in studying the market trends and also in ourselves inducing change in our industry • Our size and financial stability gives us an ability to weather economic cycles and turn them to our favour EMPLOYEE COMMITMENT To help NBM employees share in the company’s success that they make possible; to provide people with employment opportunities based on performance; to create with them a safe, exciting and inclusive work environment that values diversity and recognises individual contributions; and to help them gain a sense of satisfaction and accomplishment from their work. Underlying beliefs supporting this objective: • NBM’s performance starts with motivated employees; their loyalty is key • We trust our employees to do the right thing and to make a difference • Everyone has something to contribute: its not about title, level or tenure • An exciting, stimulating work environment is critical to success • A diverse workforce gives us a competitive advantage • Employees are responsible for lifelong learning. LEADERSHIP CAPABILITY • Owners inspire, foster collaboration and turn vision and strategies into action – with focused, clear goals • Effective owners coach, relay good news and bad and give feedback and continuously develop • Owners speak with one voice and act to eliminate busy work • It is important to measure people on the results they achieve against goals they helped to create
  • 8. 04 FINANCE COMPANY STRUCTURE NBM DISTRIBUTION Danny Kindell Sean Donaldson MANAGING DIRECTOR SALES DIRECTOR FINANCE OPERATIONS INTERNAL SALES EXTERNAL SALES Darryl Parsons Daryl Trent Duncan Harris Lucy Kelly FINANCIAL CONTROLLER OPERATIONS MANAGER Sales office Manager Area Sales mgr (south) Tony Browne Nigel Dooler OFFICE WAREHOUSE Chris Carrington MANAGEMENT ACCOUNTANT Area Sales mgr (north) Internal Sales support Katrina Farthing Mark Roper Jo Cross Richard Berryman Area Sales mgr (Midlands) Operations coordinator Warehouse MAnager Internal Sales support Robert Richardson Dave Bull Carol Rees Rob Simpson Business development TECHNICAL Sales support Office Admin & Reception Warehouse Assistant Briony Sumner Michelle Beddall Trevor Hancock Internal Sales support PA to Directors Warehouse AssisTANT Nicola Brown Vicky Kellett Internal Sales support ADMIN ASSISTANT Vinny Elliott Jenni Morris Internal Sales support Operarions ASSISTANT
  • 9. 05 COMPANY REGISTRATION NBM Distribution is registered at Companies House as a limited company. Company number: 2246735 A copy of our registration certificate is attached.
  • 10.
  • 11. 06 VAT REGISTRATION DETAILS Company VAT Registration No : 505 1975 52 A copy of the company VAT registration certificate is attached Responsibility: Darryl Parsons Position Held: Financial Controller Email: accounts@nbm-distribution.co.uk
  • 12.
  • 13. 07 EMPLOYERS LIABILITY & OTHER INSURANCES NBM Distribution are fully insured for employers liability and public and product liability. Employers liability Insurer: Liverpool Victoria Indemnity limit: £5,000,000 any one occurrence Public and product liability Insurer : Liverpool Victoria Indemnity limit Public liability: £2,000,000 any one event Product liability: £2,000,000 any one period of insurance A copy of our current certificate of insurance is attached. Responsibility: Danny Kindell Position Held: Director Email: danny.kindell@nbm-distribution.co.uk
  • 14.      Policy No: BUS00007237 Name of Policy Holder: NBM Distribution Limited Date of commencement of insurance: 18/03/2012 Date of expiry of insurance: 17/03/2013 We hereby certify that subject to paragraph 2 :- 1. The Policy to which this Certificate relates satisfies the requirements of the relevant law applicable to the compulsory insurance of liability to employees in Great Britain, Northern Ireland, the Isle of Man, the Island of Jersey, the Island of Guernsey and the Island of Alderney, or to offshore installations in territorial waters around Great Britain and its Continental Shelf around the countries listed above. 2. The minimum amount of cover provided by this Policy is no less than £5,000,000. Signed on behalf of Liverpool Victoria Insurance Company Limited Authorised Insurers John O’Roarke, Chief Executive LV= and Liverpool Victoria are registered trade marks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria Group of companies. Liverpool Victoria Insurance Company Limited (LVIC), registered in England and Wales number 3232514, is authorised and regulated by the Financial Services Authority, register number 202965. Registered address for both companies: County Gates, Bournemouth BH1 2NF. Tel: 01202 292333
  • 15. 08 BANK INFORMATION BANK: Barclays Bank Plc Aquilla House Breeds Place Hastings TN34 3DS SORT CODE: 20-37-63 ACCOUNT NAME: NBM Distribution Limited ACCOUNT NUMBER: 00624772 TRADE REFERENCES: Brand-Rex Limited HellermanTyton Limited Viewfield Industrial Estate 43-45 Salthouse Road Glenrothes Cornwell Business Park Fife Brackmills, Northampton KY6 2RS NN4 7EX 01592 778495 01604 706633 Mr Alan Finch Mrs Sue Kerrison afinch@brand-rex.com sue.kerrison@htdata.co.uk Responsibility: Darryl Parsons Position Held: Financial Controller Email: accounts@nbm-distribution.co.uk
  • 16. 09 The Better Payment Practice Campaign NBM Distribution has signed up as a member of the Better Payment Practice Campaign scheme and has committed to abide by this voluntary code of practice. Over 1,400 companies have already made the commitment to prompt payment for the benefit of their business. They have signed up to the Better Payment Practice Code established in 1998 by business and government together to help improve culture amongst organizations trading in the UK. The code is supported by public, as well as private sector organizations. Collectively they represent about 20% of the UK Gross Domestic Product. The simple code details the following obligations of a business to its suppliers: • Agree payment terms at the outset of a deal and stick to them. • Explain your payment procedures to suppliers. • Pay bills in accordance with any contract agreed with the supplier or as required by law. • Tell suppliers without delay when an invoice is contested, and settle disputes quickly. By agreeing to these terms and signing up to the code, NBM Distribution has demonstrated to their customers and suppliers, their commitment to good credit management and paying on time. More information on this code of practice can be found on the Better Payment Practice Campaign website, www.payontime.co.uk Responsibility: Danny Kindell Position Held: Director Email: danny.kindell@nbm-distribution.co.uk
  • 17. 10 CUSTOMER ACCOUNTS POLICY Credit Limits It is our company policy to credit check our customers on a regular basis. These company credit checks give us an indication on the Trading Credit Limit for limited companies, partnerships and sole traders. This limit is based upon the latest available financial information, i.e. the last ‘filed’ audited accounts and any other positive (or negative) information they may have access to. This credit limit we set for each account is based upon the limit we are given, see also discretionary limits (below). Once a limit has been set, if the level of trading increases to or beyond the limit, we (on the instruction of our Managing Director) are still able to increase the Credit limit. At this time, NBM will review the latest financial information available, and are likely to increase the limit, unless, we originally applied for less than were available, or we can submit copies of new unaudited/ management accounts. If there are new accounts, which show an improvement, we may agree to increase the limit. It is also possible that if the latest accounts show a poor result, our request can trigger a reduction or zero rather than the increase hoped for. Please note that NBM do monitor companies and if at any time they receive good, or adverse trading information, we can occasionally receive an increase/a reduction, or zero ‘out of the blue’. If the limit is increased, we will then advise our customer’s accounts department by fax or email of the change and our account system will be updated accordingly. If the limit is decreased or removed, we will review the account. If we are unable to provide a discretionary limit, we will call to advise the client personally before we email the advice. Accepted Methods of Payment • Cheque We do not accept post dated cheques • BAC’s Please allow 2/3 days to clear. Please advise us by email • CHAP’s Same day. Please advise us by email • Debit Card Switch, Solo, Visa Delta, Maestro or Visa Electron • Credit Cards No fee
  • 18. 10 New Customers If a new customer places an order, the first question we will ask, is; do they want a credit account? If they prefer not to have one, we will give them an account reference with a credit limit of zero and will treat them as a ‘Proforma’ account (see below). If they do wish to open an account we will email the appropriate application form and follow the procedure. If the first order is a proforma basis either by choice, the order is so urgent that it cannot wait for the account application process, or we are unable to obtain a credit limit and the order value (gross – with VAT) exceeds £5000, then we will require cleared funds before we can dispatch the goods. To speed things up, we can suggest a CHAP’s payment (same day, but we might not be able to find out until 5pm, after our couriers have gone). Account Application Once we have established what type of business we will be trading with, Limited Company, Partnership or Sole Trader, we will email the appropriate account application form. Once we have received the completed form, which must be signed by an appropriate signatory to accept our terms, we will then apply to our Credit facility requesting a limit based on likely turnover. Once a credit limit is established, we will then email our customer to advise them of their credit limit and account reference. Please note that we do unfortunately get lower limits than we have applied for and sometimes zero. This is because the business has not been trading for long enough to have ‘filed’ and accounts, because they are late filing accounts, their accounts show a poor result or there is some form of adverse trading history. In this case the application and all other relevant paperwork will be passed to our Financial Director for a discretionary decision (see below). If we are unable to give discretionary limit, we will write to the customer advising of our decision. The account will then be treated as Proforma (see below). Payment Terms Our standard terms are Month End + 30 days. For customers who do not have a credit account, please see ‘New Customers’ (above) or Proforma accounts (below). Prompt Payment By negotiation. Proforma Accounts Once we have received payment we will allocate/order the goods and dispatch/invoice the goods as soon as possible.
  • 19. 10 Overdue Accounts Customers will be placed on ‘Credit Hold’ by our accounts department for invoices that have not been paid within terms. We allow a maximum of 5 working days for delay in the post etc. then an account will automatically go on Delivery Hold. If at this time, there are any outstanding orders that may be affected we will advise the person who placed the order. If the account is still overdue and we have not received a satisfactory explanation, 14 days later a final demand will be faxed or emailed. If in the unlikely event that further 7 days elapses and we still have not received settlement or a satisfactory explanation, we will then pass the paperwork to our solicitors who will pursue the debt on our behalf. At this point we will automatically remove the customer credit limit. We will only re-instate it when the debt is paid and we can satisfy ourselves that the situation is not likely to re-occur. If it does re-occur and we have to involve solicitors for a second time, the credit facilities will not be re-instated. Please note that if a customer is on hold, we will still accept new purchase orders. When the account comes off hold, the goods will be allocated/ordered to be shipped as soon as possible. Please not that if a customer is on credit hold, we will accept payment for the overdue amount (not for new orders) b credit card or debit card. If a credit card is used, we will require a faxed order to authorise us to raise an invoice for the 2% credit card fee plus VAT. Debit cards do not carry a fee and no new order will be required. Discretionary Limits If we are unable to obtain a sufficient insured limit, we are quite willing to add our own temporary or long- term limit. The decision can only be made by our Finance Director and will be based on a combination of our history of individual accounts, long standing relationships, previous good payment records, trade references and close communication. Statements Are sent by email or post as payment becomes due. Or by request. Responsibility: Danny Kindell Position Held: Director Email: danny.kindell@nbm-distribution.co.uk
  • 20. 11 Quality Management Policy It is the policy of NBM Distribution Limited to be a market driven, competitive supplier to the Data Communication Networking Industry. Furthermore, the company shall strive to demonstrate a superior service to its customers and contribute to the success and growth of the business. The company wishes to achieve this through a continual programme of improvement and to regularly assess the procedures and products and fully utilise the potential of the resources and personnel of the company. In line with the above objectives, the directors of the company are committed to the implementation of and continued compliance with a Quality Management Policy meeting the requirements of BS EN ISO 9001:2008. It is the responsibility of all company personnel to familiarise themselves with the procedures and controls of this policy and ensure compliance with them. Responsibility: Sean Donaldson Position Held: Director Email: sean.donaldson@nbm-distribution.co.uk
  • 21. Certificate of Registration This is to certify that the Quality Management System of NBM Distribution Limited Unit 3-4, Kings Park Industrial Estate, Primrose H, Kings Langley, Hertfordshire, WD4 8ST applicable to The distribution of computer networking components and products for the information technology industry has been assessed and registered by NQA against the provisions of BS EN ISO 9001 : 2008 This registration is subject to the company maintaining a quality management system, to the above standard, which will be monitored by NQA. Certificate No: 8487 B Date: 7 April 1997 Reissued: 25 May 2012 Valid Until: 25 May 2015 EAC Code: 19/29 Head of NQA A The use of the UKAS Accreditation Mark indicates accreditation in respect of those activities covered by the accreditation certificate number 015 held by NQA. NQA is a trading division of Ascertiva Group Ltd, Registration No. 02513162. Registered Office: Warwick House, Houghton Hall Park, Houghton Regis, Dunstable, Bedfordshire, LU5 5ZX. This certificate is the property of NQA and must be returned on request.
  • 22. 12 HEALTH & SAFETY, QUALITY & ENVIRONMENTAL POLICY NBM Distribution Limited is a leading distributor in providing network products into a global market. We recognise the importance of good Health & Safety, Quality, and Environmental practice in all our processes. To achieve this and our business vision, we operate management designed systems that address: • The requirements of our customers, whilst respecting the needs and safety of our employees and the environment in which we operate. • BS EN ISO 9001:2008 and other relevant standards. This applies to our UK manufacturing and distribution activities. Our policy is: • To meet all health & safety, product quality and environmental legal and other requirements appropriate to our business. • To control, reduce or eliminate any actual or potential hazard or pollution. • To continually improve the performance of our company by setting and reviewing management objectives. • To maintain the awareness of all staff about the company’s policy and their understanding of how it effects them with regard to health & safety, quality and environmental issues. • To provide interested parties with relevant and appropriate information. • To ensure these aims are achieved by the use of appropriate procedures and management systems that will be systematically monitored, audited, reviewed and improved. This policy, and the procedures that extend from it, are approved by the undersigned and must be adhered to by all personnel. Responsibility: Danny Kindell Position Held: Director Email: danny.kindell@nbm-distribution.co.uk
  • 23. 13 PRODUCT CONFORMITY All products supplied by NBM Distribution have been procured from an approved supplier to the company and manufactured in accordance with the manufacturers / suppliers descriptions and specifications. The goods have been stored under suitable conditions, not used, modified or repaired and have been subjected to our own Quality control system requirements. Responsibility: Danny Kindell Position Held: Director Email: danny.kindell@nbm-distribution.co.uk
  • 24. 14 DISTRIBUTION CERTIFICATES NBM Distribution distribute a wide range of products associated with the Computer Network Cabling industry. Products are selected on the basis of their quality and performance against relevant industry standards. We have selected the following companies, who provide NBM Distribution with products that are World Class and exceed the performance requirements laid down in the international standards for each of their product sets, i.e. Category 5, Class D, Category 6, Class E and 10Gigabit, Class EA solutions. Attached are the distribution certificates from Brand-Rex and HellermanTyton, with whom we have had relationships with for over 10 years. Responsibility: Danny Kindell Position Held: Director Email: danny.kindell@nbm-distribution.co.uk
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  • 27. 15 TERMS & CONDITIONS GENERAL RISK In these Terms and Conditions “The Company” means “NBM Distribution Limited”. The risk will pass to “The Customer” when a shipment or part shipment has “The Customer” means the company, firm or person whom is placing the order reached “The Customer’s” delivery point. with “The Company”. PAYMENT All goods supplied or orders accepted are subject to the following terms and Payment for the goods shall be met within Month End plus 30 days of the invoice conditions. No addition or variations to these Terms and Conditions shall be date and shall be in UK sterling. binding unless it is in writing and duly signed by an authorised representative of “The Company”. Where payment of the goods or part of the goods is due and has not been met by “The Customer” without prejudice to its other rights. “The Company” shall be In the event of any inconsistency or conflict between “The Customers” order and entitled to charge interest on the outstanding payments at a rate of 3% pa above “The Company’s Terms and Conditions”. These Terms and Conditions shall prevail the Barclay’s Bank interest base rate from the time of the outstanding invoice date unless it has been agreed in writing and duly signed by an authorised representative until the date that the full payment has been made. of “The Company”. Payments shall not be delayed by “The Customer’s” in the event of additional “The Company” may from time to time and without notice change or alter these goods, defects or omissions that would not materially effect the use of the goods. Terms and Conditions. Any product consignment shall be treated as a separate contract and accordingly paid for. QUOTATION Unless otherwise stated quotations submitted to “The Customer” will be valid for LAW a period of 30 days from issue. The headings used in these Terms and Conditions and in the order in which they are set out shall be ignored for the purpose of construction. DELIVERY Delivery will be made to “The Customers” delivery address within the UK. “The The contract, including these Terms and Conditions shall be governed by and Company” must be informed in writing within 5 working days of receipt of any constuned in all respects in accordance with English Law. goods with respect to any claims by “The Customer” for damaged goods or of short deliveries. PRICES “The Company” may alter the prices from time to time without notice to “The The delivery time and date shall not be of the essence of the contract, while “The Customer”. Company” will use all reasonable endeavours to adhere to “The Customers” delivery times. All prices quoted are exclusive of Value Added Tax (20%) but VAT will be added at the current rate and paid for by “The Customer” in accordance with the payment Prices specified are for the goods ex-premises of “The Company”; “The Company” terms. will use all reasonable endeavours to adhere to “The Customers” delivery times. LIABLILITY Prices specified are for the goods ex-premises of “The Company”. “The Company” The responsibility for ensuring safe storage and safe product installation of the has the option to charge additionally for the carriage to “The Customers” delivery products shall be with “The Customer”. point. “The Customer” shall ensure that all warnings and instructions that are issued by 20% of the invoice value may be charged to “The Customer” in the event of “The Customer” are passed on to its employees handling the product or in the the goods being returned to “The Company” if the goods and delivery has been event the customer’s clients. executed in accordance with “The Customer’s” original instructions. Under no circumstances shall “The Company” be liable to incur any greater liability TITLE to “The Customer” that the total sums paid hereunder by “The Customer” to Title of the goods shall only pass to “The Customer” when all amounts due from “The Company”. “The Customer” have been paid in full to “The Company”. FORCE MAJEURE “The Company” may at any time recover all or part of the goods supplied to“ “The “The Customer” of “The Company” shall not be responsible for any failure to Customer’s” delivery point if “The Company” judges that the amount of monies perform or for any delay in performing the contract or any part there of due to or outstanding exceeds the credit limit. In this event “The Customer” may for this principally due to failure or breakdown of machinery or plant, insufficient materials purpose allow “The Company” servants or agents to enter the premises of “The or manufacturing facilities or an act of God, government act or embargo, fire, riot, Customer” to reclaim the goods. war, or any other similar cause beyond the reasonable control of “The Customer” or “The Company”.
  • 28. 16 CONTACT INFORMATION Company: NBM Distribution Limited Address: 3–4 Kings Park, Primrose Hill, Kings Langley, Hertfordshire, WD4 8ST Telephone: 01923 270301 Fax: 01923 270147 Email: sales@nbm-distribution.co.uk Website: www.nbm-distribution.co.uk Contacts: Danny Kindell • Managing Director • danny.kindell@nbm-distribution.co.uk Sean Donaldson • Sales Director • sean.donaldson@nbm-distribution.co.uk Michelle Beddall • PA, Returns, Warranty Apps • michelle.beddall@nbm-distribution.co.uk Daryl Trent • OPERATIONS MANAGER • daryl.trent@nbm-distribution.co.uk Nigel Dooler • Sales Manager North • nigel.dooler@nbm-distribution.co.uk Mark Roper • Sales Manager MIDLANDS • mark.roper@nbm-distribution.co.uk Lucy Kelly • Sales Manager South • lucy.kelly@nbm-distribution.co.uk Dave Bull • Business development manager • dave.bull@nbm-distribution.co.uk Duncan Harris • Sales OFFICE MANAGER • duncan.harris@nbm-distribution.co.uk Jo Cross • Operations coordinator • jo.cross@nbm-distribution.co.uk Jenni Morris • Operations assistant • jenni.morris@nbm-distribution.co.uk Nicola Brown • Internal Sales • nicola.brown@nbm-distribution.co.uk Katrina Farthing • Internal Sales • katrina.farthing@nbm-distribution.co.uk Briony Sumner • Internal Sales • briony.sumner@nbm-distribution.co.uk Robert Richardson • TECHNICAL Sales • robert.richardson@nbm-distribution.co.uk Chris Carrington• Internal Sales • chris.carrington@nbm-distribution.co.uk Vinny Elliott • INTERNAL SALES • vinny.elliott@nbm-distribution.co.uk Carol Rees • Office Administrator • carol.rees@nbm-distribution.co.uk Vicky Kellett • Office Administrator • vicky.kellett@nbm-distribution.co.uk Darryl Parsons• FINANCIAL CONTROLLER • accounts@nbm-distribution.co.uk Tony Browne • management accountant • tony.browne@nbm-distribution.co.uk