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CSAA01 1/13/07 9:15 Page i




                   C O N T E M P O R A RY
                       S T R AT E G Y
                        A N A LY S I S
CSAA01 1/13/07 9:15 Page ii




                              To Sue
CSAA01 1/13/07 9:15 Page iii




                               SI X T H   ED I T I O N

            C O N T E M P O R A RY
                S T R AT E G Y
                 A N A LY S I S
                          ROBERT M. GRANT
CSAA01 1/13/07 9:15 Page iv




                    © 1991, 1995, 1998, 2002, 2005, 2008 by Robert M. Grant

                    BLACKWELL PUBLISHING
                    350 Main Street, Malden, MA 02148-5020, USA
                    9600 Garsington Road, Oxford OX4 2DQ, UK
                    550 Swanston Street, Carlton, Victoria 3053, Australia




                    The right of Robert M. Grant to be identified as the Author of this Work has been asserted in
                    accordance with the UK Copyright, Designs, and Patents Act 1988.

                    All rights reserved. No part of this publication may be reproduced, stored in a retrieval system,
                    or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or
                    otherwise, except as permitted by the UK Copyright, Designs, and Patents Act 1988, without the
                    prior permission of the publisher.

                    First edition published 1991
                    Second edition published 1995
                    Third edition published 1998
                    Fourth edition published 2002
                    Fifth edition published 2005
                    Sixth edition published 2008 by Blackwell Publishing Ltd

                    1 2008

                    Library of Congress Cataloging-in-Publication Data

                    ISBN-13: 978-1-4051-6308-8 (hardback)
                    ISBN-13: 978-1-4051-6309-5 (paperback)

                    A catalogue record for this title is available from the British Library.




                    Set in 10/12pt Classical Garamond
                    by Graphicraft Limited, Hong Kong
                    Printed and bound in Singapore
                    by Markano Print Media Pte Ltd

                    The publisher’s policy is to use permanent paper from mills that operate a sustainable forestry
                    policy, and which has been manufactured from pulp processed using acid-free and elementary
                    chlorine-free practices. Furthermore, the publisher ensures that the text paper and cover board used
                    have met acceptable environmental accreditation standards.

                    For further information on
                    Blackwell Publishing, visit our website:
                    www.blackwellpublishing.com
CSAA01 1/13/07 9:15 Page v




                       BRIEF CONTENTS




           PART I      Introduction 1
           1    The Concept of Strategy 3


           PART II      The Tools of Strategy Analysis 31
           2    Goals, Values, and Performance 33
           3    Industry Analysis: The Fundamentals 64
           4    Further Topics in Industry and Competitive Analysis 96
           5    Analyzing Resources and Capabilities 123
           6    Organization Structure and Management Systems 169


           PART III       The Analysis of Competitive Advantage 201
           7    The Nature and Sources of Competitive Advantage 203
           8    Cost Advantage 223
           9    Differentiation Advantage 240


           PART IV       Business Strategies in Different Industry Contexts 261
           10 Industry Evolution and Strategic Change 263
           11 Technology-based Industries and the Management of Innovation 288
           12 Competitive Advantage in Mature Industries 320


           PART V       Corporate Strategy 337
           13   Vertical Integration and the Scope of the Firm 339
           14   Global Strategies and the Multinational Corporation 361
           15   Diversification Strategy 393
           16   Managing the Multibusiness Corporation 414
           17   Current Trends in Strategic Management 443




                                                                                  v
CSAA01 1/13/07 9:15 Page vi
CSAA01 1/13/07 9:15 Page vii




                                   CONTENTS




            Preface xiii


            PART I INTRODUCTION 1

            1   The Concept of Strategy 3
                Introduction and objectives 4
                The role of strategy in success 5
                The basic framework for strategy analysis 12
                A brief history of business strategy 13
                Strategic management today 17
                The role of analysis in strategy formulation 27
                Summary 28
                Self-study questions 29
                Notes 29


            PART II THE TOOLS OF STRATEGY ANALYSIS 31

            2   Goals, Values, and Performance 33
                Introduction and objectives 34
                Strategy as a quest for value 35
                Strategy and real options 42
                Putting performance analysis into practice 45
                Beyond profit: values and social responsibility 53
                Summary 61
                Self-study questions 61
                Notes 62


            3   Industry Analysis: The Fundamentals 64

                Introduction and objectives 65
                From environmental analysis to industry analysis 66
                The determinants of industry profit: demand and competition 67
                Analyzing industry attractiveness 67
                Applying industry analysis 80
                Defining industries: where to draw the boundaries 84

                                                                                vii
CSAA01 1/13/07 9:15 Page viii




    viii   CONTENTS




                            From industry attractiveness to competitive advantage: identifying key success
                               factors 88
                            Summary 93
                            Self-study questions 94
                            Notes 95


                        4   Further Topics in Industry and Competitive Analysis 96

                            Introduction and objectives 97
                            Extending the five forces framework 98
                            The contribution of game theory 101
                            Competitor analysis 107
                            Segmentation analysis 110
                            Strategic groups 117
                            Summary 119
                            Self-study questions 119
                            Notes 120


                        5   Analyzing Resources and Capabilities 123

                            Introduction and objectives 124
                            The role of resources and capabilities in strategy formulation 125
                            The resources of the firm 130
                            Organizational capabilities 135
                            Appraising resources and capabilities 139
                            Putting resource and capability analysis to work: a practical guide 143
                            Developing resources and capabilities 149
                            Summary 156
                            Self-study questions 158
                            Appendix: Knowledge management and the knowledge-based view of the
                               firm 159
                            Notes 166


                        6   Organization Structure and Management Systems 169

                            Introduction and objectives 170
                            The evolution of the corporation 171
                            The organizational problem: reconciling specialization with coordination and
                               cooperation 175
                            Hierarchy in organizational design 178
                            Applying the principles of organizational design 183
                            Alternative structural forms 186
                            Management systems for coordination and control 192
                            Summary 198
                            Self-study questions 198
                            Notes 199
CSAA01 1/13/07 9:15 Page ix




                                                                                            CONTENTS   ix




            PART III THE ANALYSIS OF COMPETITIVE
                     ADVANTAGE 201

            7   The Nature and Sources of Competitive Advantage 203
                Introduction and objectives 204
                The emergence of competitive advantage 205
                Sustaining competitive advantage 209
                Competitive advantage in different market settings 214
                Types of competitive advantage: cost and differentiation 218
                Summary 220
                Self-study questions 221
                Notes 221


            8   Cost Advantage 223
                Introduction and objectives 224
                Strategy and cost advantage 225
                The sources of cost advantage 227
                Using the value chain to analyze costs 235
                Summary 238
                Self-study questions 238
                Notes 239


            9   Differentiation Advantage 240
                Introduction and objectives 241
                The nature of differentiation and differentiation advantage 242
                Analyzing differentiation: the demand side 244
                Analyzing differentiation: the supply side 248
                Bringing it all together: the value chain in differentiation analysis 255
                Summary 259
                Self-study questions 259
                Notes 260


            PART IV BUSINESS STRATEGIES IN DIFFERENT
                    INDUSTRY CONTEXTS 261

            10 Industry Evolution and Strategic Change 263
                Introduction and objectives 264
                The industry life cycle 265
                Structure, competition, and success factors over the life cycle 270
                Organizational adaptation and change 275
                Summary 284
                Self-study questions 285
                Notes 286
CSAA01 1/13/07 9:15 Page x




     x   CONTENTS




                       11 Technology-based Industries and the Management of
                          Innovation 288
                             Introduction and objectives 289
                             Competitive advantage in technology-intensive industries 290
                             Strategies to exploit innovation: how and when to enter 297
                             Competing for standards 303
                             Implementing technology strategies: creating the conditions for
                                innovation 310
                             Summary 316
                             Self-study questions 317
                             Notes 318


                       12 Competitive Advantage in Mature Industries 320
                             Introduction and objectives 321
                             Competitive advantage in mature industries 321
                             Strategy implementation in mature industries: structure, systems,
                                and style 328
                             Strategies for declining industries 331
                             Summary 334
                             Self-study questions 335
                             Notes 336


                       PART V CORPORATE STRATEGY 337

                       13 Vertical Integration and the Scope of the Firm 339
                             Introduction and objectives 340
                             Transaction costs and the scope of the firm 341
                             The costs and benefits of vertical integration 343
                             Designing vertical relationships 353
                             Summary 358
                             Self-study questions 359
                             Notes 359


                       14 Global Strategies and the Multinational Corporation 361
                             Introduction and objectives 362
                             Implications of international competition for industry analysis 363
                             Analyzing competitive advantage in an international context 366
                             Applying the framework: international location of production 370
                             Applying the framework: foreign entry strategies 373
                             Multinational strategies: globalization versus national differentiation 378
                             Strategy and organization within the multinational corporation 385
                             Summary 389
                             Self-study questions 390
                             Notes 391
CSAA01 1/13/07 9:15 Page xi




                                                                        CONTENTS   xi




            15 Diversification Strategy 393
               Introduction and objectives 394
               Trends in diversification over time 395
               Motives for diversification 397
               Competitive advantage from diversification 401
               Diversification and performance 405
               Summary 409
               Self-study questions 410
               Appendix: Does diversification confer market power? 410
               Notes 411


            16 Managing the Multibusiness Corporation 414
               Introduction and objectives 415
               The structure of the multibusiness company 416
               The role of corporate management 419
               Managing the corporate portfolio 420
               Managing individual businesses 425
               Managing internal linkages 431
               Leading change in the multibusiness corporation 436
               Summary 440
               Self-study questions 441
               Notes 441


            17 Current Trends in Strategic Management 443
               Introduction 444
               Trends in the external environment of business 445
               New directions in strategic thinking 448
               Redesigning the organization 454
               New modes of leadership 458
               Summary 460
               Notes 461


            Index 465
CSAA01 1/13/07 9:15 Page xii
CSAA01 1/13/07 9:15 Page xiii




                                P R E FA C E




                                               xiii
CSAA01 1/13/07 9:15 Page xiv

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Csaa01[1].p

  • 1. CSAA01 1/13/07 9:15 Page i C O N T E M P O R A RY S T R AT E G Y A N A LY S I S
  • 2. CSAA01 1/13/07 9:15 Page ii To Sue
  • 3. CSAA01 1/13/07 9:15 Page iii SI X T H ED I T I O N C O N T E M P O R A RY S T R AT E G Y A N A LY S I S ROBERT M. GRANT
  • 4. CSAA01 1/13/07 9:15 Page iv © 1991, 1995, 1998, 2002, 2005, 2008 by Robert M. Grant BLACKWELL PUBLISHING 350 Main Street, Malden, MA 02148-5020, USA 9600 Garsington Road, Oxford OX4 2DQ, UK 550 Swanston Street, Carlton, Victoria 3053, Australia The right of Robert M. Grant to be identified as the Author of this Work has been asserted in accordance with the UK Copyright, Designs, and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs, and Patents Act 1988, without the prior permission of the publisher. First edition published 1991 Second edition published 1995 Third edition published 1998 Fourth edition published 2002 Fifth edition published 2005 Sixth edition published 2008 by Blackwell Publishing Ltd 1 2008 Library of Congress Cataloging-in-Publication Data ISBN-13: 978-1-4051-6308-8 (hardback) ISBN-13: 978-1-4051-6309-5 (paperback) A catalogue record for this title is available from the British Library. Set in 10/12pt Classical Garamond by Graphicraft Limited, Hong Kong Printed and bound in Singapore by Markano Print Media Pte Ltd The publisher’s policy is to use permanent paper from mills that operate a sustainable forestry policy, and which has been manufactured from pulp processed using acid-free and elementary chlorine-free practices. Furthermore, the publisher ensures that the text paper and cover board used have met acceptable environmental accreditation standards. For further information on Blackwell Publishing, visit our website: www.blackwellpublishing.com
  • 5. CSAA01 1/13/07 9:15 Page v BRIEF CONTENTS PART I Introduction 1 1 The Concept of Strategy 3 PART II The Tools of Strategy Analysis 31 2 Goals, Values, and Performance 33 3 Industry Analysis: The Fundamentals 64 4 Further Topics in Industry and Competitive Analysis 96 5 Analyzing Resources and Capabilities 123 6 Organization Structure and Management Systems 169 PART III The Analysis of Competitive Advantage 201 7 The Nature and Sources of Competitive Advantage 203 8 Cost Advantage 223 9 Differentiation Advantage 240 PART IV Business Strategies in Different Industry Contexts 261 10 Industry Evolution and Strategic Change 263 11 Technology-based Industries and the Management of Innovation 288 12 Competitive Advantage in Mature Industries 320 PART V Corporate Strategy 337 13 Vertical Integration and the Scope of the Firm 339 14 Global Strategies and the Multinational Corporation 361 15 Diversification Strategy 393 16 Managing the Multibusiness Corporation 414 17 Current Trends in Strategic Management 443 v
  • 7. CSAA01 1/13/07 9:15 Page vii CONTENTS Preface xiii PART I INTRODUCTION 1 1 The Concept of Strategy 3 Introduction and objectives 4 The role of strategy in success 5 The basic framework for strategy analysis 12 A brief history of business strategy 13 Strategic management today 17 The role of analysis in strategy formulation 27 Summary 28 Self-study questions 29 Notes 29 PART II THE TOOLS OF STRATEGY ANALYSIS 31 2 Goals, Values, and Performance 33 Introduction and objectives 34 Strategy as a quest for value 35 Strategy and real options 42 Putting performance analysis into practice 45 Beyond profit: values and social responsibility 53 Summary 61 Self-study questions 61 Notes 62 3 Industry Analysis: The Fundamentals 64 Introduction and objectives 65 From environmental analysis to industry analysis 66 The determinants of industry profit: demand and competition 67 Analyzing industry attractiveness 67 Applying industry analysis 80 Defining industries: where to draw the boundaries 84 vii
  • 8. CSAA01 1/13/07 9:15 Page viii viii CONTENTS From industry attractiveness to competitive advantage: identifying key success factors 88 Summary 93 Self-study questions 94 Notes 95 4 Further Topics in Industry and Competitive Analysis 96 Introduction and objectives 97 Extending the five forces framework 98 The contribution of game theory 101 Competitor analysis 107 Segmentation analysis 110 Strategic groups 117 Summary 119 Self-study questions 119 Notes 120 5 Analyzing Resources and Capabilities 123 Introduction and objectives 124 The role of resources and capabilities in strategy formulation 125 The resources of the firm 130 Organizational capabilities 135 Appraising resources and capabilities 139 Putting resource and capability analysis to work: a practical guide 143 Developing resources and capabilities 149 Summary 156 Self-study questions 158 Appendix: Knowledge management and the knowledge-based view of the firm 159 Notes 166 6 Organization Structure and Management Systems 169 Introduction and objectives 170 The evolution of the corporation 171 The organizational problem: reconciling specialization with coordination and cooperation 175 Hierarchy in organizational design 178 Applying the principles of organizational design 183 Alternative structural forms 186 Management systems for coordination and control 192 Summary 198 Self-study questions 198 Notes 199
  • 9. CSAA01 1/13/07 9:15 Page ix CONTENTS ix PART III THE ANALYSIS OF COMPETITIVE ADVANTAGE 201 7 The Nature and Sources of Competitive Advantage 203 Introduction and objectives 204 The emergence of competitive advantage 205 Sustaining competitive advantage 209 Competitive advantage in different market settings 214 Types of competitive advantage: cost and differentiation 218 Summary 220 Self-study questions 221 Notes 221 8 Cost Advantage 223 Introduction and objectives 224 Strategy and cost advantage 225 The sources of cost advantage 227 Using the value chain to analyze costs 235 Summary 238 Self-study questions 238 Notes 239 9 Differentiation Advantage 240 Introduction and objectives 241 The nature of differentiation and differentiation advantage 242 Analyzing differentiation: the demand side 244 Analyzing differentiation: the supply side 248 Bringing it all together: the value chain in differentiation analysis 255 Summary 259 Self-study questions 259 Notes 260 PART IV BUSINESS STRATEGIES IN DIFFERENT INDUSTRY CONTEXTS 261 10 Industry Evolution and Strategic Change 263 Introduction and objectives 264 The industry life cycle 265 Structure, competition, and success factors over the life cycle 270 Organizational adaptation and change 275 Summary 284 Self-study questions 285 Notes 286
  • 10. CSAA01 1/13/07 9:15 Page x x CONTENTS 11 Technology-based Industries and the Management of Innovation 288 Introduction and objectives 289 Competitive advantage in technology-intensive industries 290 Strategies to exploit innovation: how and when to enter 297 Competing for standards 303 Implementing technology strategies: creating the conditions for innovation 310 Summary 316 Self-study questions 317 Notes 318 12 Competitive Advantage in Mature Industries 320 Introduction and objectives 321 Competitive advantage in mature industries 321 Strategy implementation in mature industries: structure, systems, and style 328 Strategies for declining industries 331 Summary 334 Self-study questions 335 Notes 336 PART V CORPORATE STRATEGY 337 13 Vertical Integration and the Scope of the Firm 339 Introduction and objectives 340 Transaction costs and the scope of the firm 341 The costs and benefits of vertical integration 343 Designing vertical relationships 353 Summary 358 Self-study questions 359 Notes 359 14 Global Strategies and the Multinational Corporation 361 Introduction and objectives 362 Implications of international competition for industry analysis 363 Analyzing competitive advantage in an international context 366 Applying the framework: international location of production 370 Applying the framework: foreign entry strategies 373 Multinational strategies: globalization versus national differentiation 378 Strategy and organization within the multinational corporation 385 Summary 389 Self-study questions 390 Notes 391
  • 11. CSAA01 1/13/07 9:15 Page xi CONTENTS xi 15 Diversification Strategy 393 Introduction and objectives 394 Trends in diversification over time 395 Motives for diversification 397 Competitive advantage from diversification 401 Diversification and performance 405 Summary 409 Self-study questions 410 Appendix: Does diversification confer market power? 410 Notes 411 16 Managing the Multibusiness Corporation 414 Introduction and objectives 415 The structure of the multibusiness company 416 The role of corporate management 419 Managing the corporate portfolio 420 Managing individual businesses 425 Managing internal linkages 431 Leading change in the multibusiness corporation 436 Summary 440 Self-study questions 441 Notes 441 17 Current Trends in Strategic Management 443 Introduction 444 Trends in the external environment of business 445 New directions in strategic thinking 448 Redesigning the organization 454 New modes of leadership 458 Summary 460 Notes 461 Index 465
  • 13. CSAA01 1/13/07 9:15 Page xiii P R E FA C E xiii