Sp tech con-admin101

SharePoint 2010 - Administration 101
SPTechCon San Francisco
February 2011
Chris McNulty

About Me
• Working with SharePoint technologies since 2000/2001
• Managing Practice Lead, KMA
• 20 years consulting and financial services technology
(Santander, John Hancock, GMO, State Street)
• MBA in Investment Management from Boston College
• Write and speak often on Microsoft IW technologies
• Microsoft MCSE/MCTS/MSA/MVTSP

About KMA
• Full-service IT consulting firm established in 1995
• 29 employees: Partner, PM, Analyst, Developer, QA
• Microsoft technology focus:
• Microsoft Gold Certified Partner / Working with
SharePoint technologies since 2001
• Specialties in
• Collaboration: Portals, Communities, Content
Management
• Insight: Enterprise Search and Business Intelligence
• Productivity: Forms and Office Client
Customization, Mekko Graphics (ISV)

Objectives
• Goals
– For experienced IT administrators who are new to SharePoint
– Take on a SharePoint installation
– Control rogue implementations
– installation and creation of server farms
– Architecture, configuration and management
• Out Of Scope
– Deep Dives (e.g. PowerShell, BI, Upgrade, SQL DBA)
– Development
– Advanced Customization
– Power User (e.g. Library Customization, Designer Workflows, etc.)
• Rules
– Move fast, PowerPoint is shared
– Questions – time permitting during session
– Any time after session – email etc.
• Advanced Administration
– Kerberos, SSRS Integration, Database GUIDs, Forms Based Auth, User Profiles, Search
– Todd Klindt & Shane Young (K-5)

(3)
Twitter hashtag: #sptechcon Copyright 2011 © KMA, LLC. All rights reserved.

Agenda
• The dilemma
• Architecture, Design & Planning
– Physical Elements
– Scaling
– Logical Architecture
– Authentication and Security
– Platform
– Design Workshop
• Installation and Upgrade
– Post Installation Best Practices
– Service/Feature Placement
• Support
– Monitoring and Optimization
– Backup
– PowerShell
– Development Functions
– Optimization
– Patching
– SQL Maintenance
• Customization
• Best Practices
– Seven Sins / Seven Virtues
– Troubleshooting / Most Likely Support Calls
– Development and Deployment
• Conclusion

(4)

Congratulations!
o You’re the new SharePoint Administrator!!!
o But…
o You’re still responsible for:
• Exchange
• Active Directory
• SQL
• Desktop
• Help Desk
• Network/Firewall
• Cooking & Cleaning
• Etc.

(5)

The Dilemma
o SharePoint administration is often an ‘add-on’ for other IT
professionals (SQL DBAs, AD Admins, Exchange Engineers)
o Time and focus are scarce resources!
o Common pain points include
• Upgrades are complex and hard to monitor
• Dispersed workforce, little control of browsers and Office versions
• Hard to understand and troubleshoot “behind the scenes”
performance and capacity planning
• Best practices not always understood or compared to system
health
• “All or nothing” administration means IT must be engaged for all
admin responsibilities, even search

(6)

Microsoft SharePoint Server 2010 … the bright frontier

Eastern Long Island, July 4, 2010

Microsoft SharePoint 2010
Ribbon UI
SharePoint Workspace
SharePoint Mobile
Office Client and Office Web App Integration
Business Connectivity Services Standards Support
InfoPath Form Services
External Lists
Workflow
SharePoint Designer
Sites
Tagging, Tag Cloud, Ratings
Visual Studio
Social Bookmarking
API Enhancements
REST/ATOM/RSS
Composites Communities Blogs and Wikis
My Sites
Activity Feeds
Profiles and Expertise
Org Browser
PerformancePoint Services
Insights Content
Excel Services
Chart Web Part
Visio Services
Web Analytics Enterprise Content Types
Search Metadata and Navigation
SQL Server Integration
PowerPivot Document Sets
Multi-stage Disposition
Social Relevance Audio and Video Content Types
Phonetic Search Remote Blob Storage
Navigation List Enhancements
(8)
Twitter hashtag: #sptechcon FAST Integration Copyright 2011 © KMA, LLC. All rights reserved.
Enhanced Pipeline

Introduction to Architecture:

• Server Building Blocks
• WFE / App / SQL
• Sizing
– Small Medium Large
– Sizing Factors
– Capacity and Security
– Key Elements
• WFE Count, User Count, Data Volume Growth
• Redundancy
• Virtualization

(9)

SharePoint Server Farm – Web Front End
• Typical Roles:
• http services
• Search query
• Scaling
• Add servers to load balanced cluster
• Performance Optimization
• RAM
• Easily virtualized

Twitter hashtag: #sptechcon
(10)
Copyright 2011 © Knowledge Management Associates, LLC.
10

SharePoint Server Farm - Application Server

• Typical Roles:
• Search index/crawl
• Excel calculation
• User profiles
• Managed Metadata
• Scaling
• Add search servers and partitions
• Move shared services to dedicated servers
• CPU

(11)
11

SharePoint Server Farm - Database
• Typical Roles:
• Data storage
• SQL Reporting
• Scaling
• Add storage capacity
• Disk I/O

(12)
12

Sizing - Single Server
• Typical Roles:
• Small teams
• Small pools of documents
• Considerations
• Performance & fault tolerance less of a concern
• SQL & Web on same system
• Search not a core function

(13)
Twitter hashtag: #sptechcon Copyright 2011 © Knowledge Management Associates, LLC.

Sizing - Medium Farm
• Typical Roles:
• 100-10,000 users
• 10,000 – 1MM documents
• Scenarios
• Enterprise portal
• Large scale collaboration
• Broader applications platform
• Larger external search pool
• Mix and match internal external front
end servers on common content
databases

(14)

Sizing - Large Farm
• Typical Roles:
• Large
distributed
enterprise users
(10000+)
• Large pools of
documents
(>1MM)

(15)

Components
Logical structure
• High capacity!
• Maximums
• 250,000 sites per site
collection
• 5,000 site collections per
content DB
• 200GB max content DB
(single site collection)
• 300 Content DBs per
web application
• 30MM
documents/library
• 2GB document size

16

Disk Sizing
Content Search

Initial Content Size XXX GB External Crawl Size YYY GB

Initial User Pool U

User Collab Size .25GB

n YR Growth Rate – Archive G%
Rate
End Content Size XXX (1+G)n = ECS End Search Size YYY (1+G)n = ESS

End User Collab Size .25 * U * (1+G)n = EUCS

Content DBs ECS + EUCS

Search DBs .05 * (ECS + EUCS + ESS)

Search Index Files .05 * (ECS + EUCS + ESS)

• Inputs: Size for SharePoint content and non-SharePoint content included in search
• For DBs, don’t forget to consider transaction logs, disk dumps (if used for backup)
which can add 1-3X.
• In SAN or virtual environments, not all disk need be provisioned early
(17)

Memory Sizing
• Web Front End (WFE)
– 8GB minimum
– 12GB larger
– 16GB max
• Application
– 8-12GB
• SQL
– 8-20GB
• HP Sizing Tool
– http://h71019.www7.hp.com/activeanswers/Secure/548230-0-
0-0-121.html

(18)

Server Counts - Redundancy
• WFE
– Load balanced clusters
– Internal – external isolation
– 500-1000 simultaneous users
• Application
– Indexes Redundant
– Distribute Queries
• Database
– Cluster
– Mirroring
– Log Shipping
– EBS or RBS

(19)

Psst…about SQL…
• Sidebar on SQL Disk optimization
– RAID 1: Mirroring (Wastes disk)
– RAID 5: Parity Bit (write performance hit)
– RAID 10 Stripes across mirrors (costly)
• Physical location of data, log, temp and/or backup files. If virtualization or
SAN technology doesn’t isolate the disks, not much performance gain,
• Performance optimization/fault tolerance by:
– RAID1 on boot disks
– RAID5 on data disks
– RAID10 on log disks
– No RAID, or RAID 5 on backup disks
• RBS reduces size (and count) of content databases but doesn’t reduce
size of total storage

(20)

Authentication Architecture
• Classic
– Zones mapped Mixed Authentication Multi-Authentication
– Single URL for each SharePoint
Farm
SharePoint
Farm
authentication
method:
– e.g.
Web Application Web Application
Windows Windows Authentication
Zone: Default Authentication Zone: Default
Regular label-callout text FBA Authentication

• Default: Windows Extended Web Application Extended Web Application

• Forms (LDAP, SQL, Zone: Extranet FBA
Authentication
Zone: Extranet SAML Based Authentication
FBA Authentication

ADAM) Extended Web Application Extended Web Application

– Generate an NTToken Zone: Intranet ... Zone: Intranet Windows Authentication

to represent SPUser Extended Web Application Extended Web Application
...
•
...
Claims
Zone: Internet Zone: Internet

– Unified URL
Extended Web Application Extended Web Application
Zone: Custom ... Zone: Custom ...
– Multiple sources
(Windows, FBA, SSO)
combine to generate a
single SAML token to
represent SPUser

(21)
Copyright 2011 © KMA, LLC.
21

Authentication Scenarios
Mixed Mode

s

(22)

Common Integration Touchpoints

Internal
• Active Directory
• Exchange / File Shares
• Index and integrate external data
using Business Connectivity Services

(23)
23


External
• LDAP
• Mail Relay
• Indexed search content

(24)
Twitter hashtag: #sptechcon Copyright 2011 © KMA, LLC.


Other Systems
• FAST (Search)
• Project Server / TFS (Team
Foundation Server)
• BizTalk
• LoB/Dynamics Applications
(e.g. CRM)
• Oracle (BCS)
• Notes (Search)
• Wikis and other indexed
web sites

(25)

SharePoint Family Platforms

SharePoint Foundation 2010

Search Server 2010 & Express

Microsoft SharePoint Server 2010 (MSS)
• Standard & Enterprise

Project Server 2010 / Team Foundation Server

FAST

SharePoint 2007

(26)

Platform Basics

• SharePoint 2010 is a 64 bit only platform. Direct
upgrades from 32 bit to 64 bit requires prep work.
• Windows Server 2008 or Windows Server 2008 R2 X64
• SQL Server 2005 x64 SP3 CU3
Or
• SQL Server 2008 x64 SP1 CU2
Or
• SQL Server 2008 R2

(27)

Shared Service Applications
• The 2007 Shared Services Provider
User Profiles
has been broken up; each of its
elements is now a Shared Service Search Metadata

Application
• Mix and match them singly or in Excel Calc
groups, to match farm’s needs. [No Visio
need to deploy Visio Services if you
don’t use it.]
• Crawl/index no longer a single server
role
• In 2010, administration can be
delegated
– Key targets: Enterprise
search, metadata, user profiles
http://globalweb http://itportal

(28)
Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Twitterhashtag: #kmasp2010

Client/Browser Technology

• Internet Explorer 7/8, Firefox and Safari are all
supported.
• IE6 is not supported, so don’t defer that upgrade!
• Most other browsers are still supported for Internet
configurations
• Office 2010 includes optimizations for the new platforms
• Offline Access
– 2007: used Outlook 2007 and Groove
– SharePoint Workspace 2010 integrates offline documents and
lists

(29)

Office Web Applications
• SharePoint 2010 provides a
server version of Office
applications – Office Web
Access, or “OWA”.
• In part, this enables simultaneous
multiuser editing of Office
documents:
– Excel in OWA, not client
– Word/PowerPoint on client
only if file opened from a
shared document library
– OneNote client or OWA

(30)

Design Workshop
• Three test cases • 1st - individual work
– Small manufacturing • 2nd is a group exercise
team
• 3rd is a collective review
– Medium software
development and
services
– Large consumer product
corporation

(31)

Design Workshop I

• Company has a core team of 75 project staff based in
US headquarters with about 75 other staff dispersed
globally
• About 70 project sites; 1-2GB per site
• Avoid “Extra” Licensing
• Needs cross site search
• No Data Center (outsourced to “cloud” hoster);
minimize Server Count

(32)

Design Workshop I

• Single Server
– SSX2010 / SQL2008 R2
– 100/300GB Disk
– 12GB RAM
– Single Content Database
– Windows Authentication against custom AD (no internal
integration)

(33)

Design Workshop II
• Techco to use SharePoint technologies to consolidate:
– Mediawiki 50GB
• Corporate content is out of date, hard to find and organize
– Internal WSS 3.0 50GB
• Internal SharePoint sites used mostly as corporate directories (e.g., corporate “Facebook”-type page).
– GoLive Sites 100GB
• Sites set up using WSS2.0 for collaboration among integrated project teams working on professional
services group (PSG) engagements.
– Extranet 800GB
• Sites set up for product release and technical support teams where code, log files, and other data can
be shared in a controlled, secure environment.
– Search against 10TB of legacy file system data
• Other inputs
– About 200-300 Internal Users,
– About 200 External consumers of data
– Allowing users to login against either Windows AD or a separate user store for external users
– Emailing document directly to SharePoint libraries
– Enabling self-service user password management

(34)

Design Workshop II - Physical
User Requests Internet Usage

Network Load Balancer

Web Front End Servers (WFE)
Serve as http: URL connectionn points

WFE
2x dual core, 64-bit 8 GB RAM
Local Storage (ca 80-200GB)
Win 2008R2

App/Index/Query Server
Serve purpose of offloading indexing
And query activities from WFE
Need for one or more driven by
detailed search requirements,
external data sources to be indexed,
application support

External data stores Index
to be searched 2X dual core
(e.g., file shares, 64-bit
Web sites, 8 GB RAM
LOB applications, etc.) Local Storage (ca. 1.5TB)
TBD Win 2008 R2

Microsoft SQL Server Database Servers
Store SharePoint data and content.
Single vs clustered MSSQL DB is dependent
on: corpus of data, tolerance for
downtime, and desired performance.

MSSQL DB
2x quad core 64-bit
8-12 GB RAM
SAN – RAID 5/10 Storage 2.5-3TB/TBD
Win 2008 R2
(35)

Design Workshop II - Logical
App Pool App Pool
App Pool Internal
External Administrative

Claims Web Classic
Classic
Application Claims App: Windows Only Web App
Web App
Windows/FBA Windows

Site Site Site Site
Central Content
Collection Collection Collection Collection Archives
Admin Types Hub
Extranet PSG/GoLive Intranet MediaWiki

SC/Database SC/Database SC/Database SC/Database
Database Database Database Database Database Database
PSG Extranet Intranet Mediawiki

(36)

Design Workshop II - Questions

• Third Party Tools
• Database Structure or EBS/RBS
• URL design and shareability
• 10TB Indexing

(37)

Design Workshop – III
• Global Fortune 1000 consumer products company operates in 80 markets worldwide, 2-5MM Users
• Release innovative new herbal, personal care and household cleaning products every quarter.
• With the release of a new product, the marketing department at head office develops new marketing collateral.
Each local distributor then turns around and localizes the content for their market. So, for example, for the release
of a product in Japan, photos in a Japanese bathroom would need to be shot, local copy written, etc. This process
is slow, taking 3-4 months after product launch, and expensive. Furthermore, because of the disconnected
process, the fidelity of messaging is impacted. The CMO in the Japanese distributor is frustrated because of the
degree to which “brand dissonance” is introduced by this disconnected process. An initial assessment suggests
that this company could reduce their marketing spend by $18M per year by streamlining this process.
• Despite the fact that Contoso has a website that is largely “hand-coded,” the new CMO discovered that investing
in search engine optimization had far superior returns than trade shows. She would now like to consider how
additional investments in their web presence would further increase the number and value of leads generated.
• The CMO would like to understand the profile of site users. She would like to understand the difference in web
traffic in different markets. She would like to understand how long the average users stays on the site. She would
like to understand during their quarterly promotions which additional products consumers are ordering.
• The CMO realizes that some of their best marketing comes from satisfied customers. Her sales people tell her that
their customers are very satisfied with their products and that they often asked clarifying questions that take time
to respond to and that other customers could benefit from the responses. Customers often have some very
valuable feedback on products in terms of how they are using them, which products they recommend.
• The product development team reports that they have the capability of offering consumers a far wider array of
products by allowing them to customize the scent and additives to some of the personal care products. The
marketing department believes it could dramatically improve sales by being able to suggest additional products to
customers based on what they are searching on and looking at on the website.

(38)

Design Workshop III - Reference Architecture

(39)

Office 365

• Formerly “BPOS”
• 2011 Release
• Reduced Functionality in Shared Environments
• Pricing and capacity vary from self-hosted material
• Following material is subject to change:

(40)

Installation - Prerequisites
• Servers:
– Windows 2008 R2 X64 Enterprise Edition
– SQL Server 2008 R2 x64
• Service Accounts
– spfarm (Farm acct; local admin on the SharePoint servers and either sa or dbcreate, dbowner and security
admin on the SQL server.)
– svcsql (SQL Server service acct)
– sppool (IIS pool acct)
– spcrawl (Search accts)
– spadmin Interactive admin (install account; local, site collection and farm admin privileges)
• Install as SPAdmin
• Install Software Prerequisites - Checks for following elements:
– Application Server Role, Web Server (IIS) Role, Microsoft SQL Server 2008 Native Client, Hotfix for Microsoft
Windows (KB976462), Windows Identity Foundation (KB974405), Microsoft Sync Framework Runtime v1.0
(x64), Microsoft Chart Controls for Microsoft .NET Framework 3.5, Microsoft Filter Pack 2.0, Microsoft SQL
Server 2008 Analysis Services ADOMD.NET, Microsoft Server Speech Platform Runtime (x64), Microsoft
Server Speech Recognition Language - TELE(en-US), SQL 2008 R2 Reporting Services SharePoint 2010 Add-in

(44)

Installation
• Initial
– Product Key
– Type of installation - Always SERVER FARM
– Installation Type - Complete [Not Single
Server]
– Accept default file locations – index files
will stay on C:Program FilesMicrosoft
Office Servers14.0Data
– At end NO Wizard
– Run OWA Setup
– Then, WIZARD! The wizard starts, and
yes, it’s OK for IIS to reset during the
wizard…
• Create a new farm
– Set farm account
– Pick configuration database, Passphrase,
CentralAdmin Port (Conventions)
– Final confirm and let the wizard run

(45)

Installation – Farm Configuration Wizard?
• Pros
– Easy
– All SSAs Configured
– Saves time and PowerShell hand tooling
of SSAs
• Cons
– My Sites setup in same app and DB as
primary
– Database Names are default, GUID
happy
– Kills kittens (ask Todd and Shane!)
• What it does
– Sets up service acct for SSAs and other
services (sppool)
– Sets up a port 80 web app with a My
Sites Host sub-site collection in
WSS_Content database

(46)

Post Installation Best Practices
• Add PDF image support
– Add pdf16.gif to 14HiveTEMPLATEIMAGES [spare copy from http://www.adobe.com/misc/linking.html ]
– Add references to the images in 14HiveTEMPLATEXMLDOCICON.XML
• <Mapping Key="pdf" Value="pdf16.gif"/>
– IISRESET
• Add PDF to file type in Search SSA
• Add Adobe 64 bit PDF iFilter: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4025
• Large File Upload Support: [Defined Later]
• Activity Feed Timer Job
• 14Hive = C:Program FilesCommon FilesMicrosoft SharedWeb Server Extensions14
– 14HiveBin on Environment Path
• Disable the loopback check
– In Registry Editor, locate and then click the following registry key:
• HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsa
– Right-click Lsa, point to New, and then click DWORD Value.
– Type DisableLoopbackCheck, and then press ENTER.
– Set Value = 1, and then click OK.
– Quit Registry Editor, and then restart your computer.
• Make search service topology (crawl, index, query) redundant

(47)

Typical Service Placement

• Guidelines, not rules
Server Service App Servers Web Servers
Access Database Service Y N
Application Registry Service Y Y
Business Data Connectivity Service Y N
Central Administration
Claims to Windows Token Service
Document Conversions Launcher Service
Y
N
N
Y
N
N
• Minimize service on
Document Conversions Load Balancer Service
Excel Calculation Services
N
Y
N
N WFEs
Lotus Notes Connector N N
Managed Metadata Web Service
Microsoft SharePoint Foundation Incoming E-Mail
Microsoft SharePoint Foundation Sandboxed Code Service
Y
Y
N
N
Y
N
• Similar Decisions about
Microsoft SharePoint Foundation Subscription Settings Service
Microsoft SharePoint Foundation Web Application
Microsoft SharePoint Foundation Workflow Timer Service
N
N
Y
N
Y
Y
Feature Activations for
PerformancePoint Service
PowerPoint Service
Y
Y
N
N
Farm, Site Collections,
Sites
Search Query and Site Settings Service Y Y
Secure Store Service Y N
SharePoint Foundation Search N N

– (Following Slides For
SharePoint Server Search Y Y
SQL Server PowerPivot Service N Y
User Profile Service Y N
User Profile Synchronization Service
Visio Graphics Service
Y
Y
N
N
Examples)
Web Analytics Data Processing Service Y Y
Web Analytics Web Service Y Y
Word Automation Services Y N
Word Viewing Service Y N

(48)

IT Governance - Farm Features
On
• "Connect to Office" Ribbon Controls Off
• Access Services Farm Feature
• Data Connection Library
• Excel Services Application Edit Farm Feature
• Excel Services Application View Farm Feature
• Excel Services Application Web Part Farm Feature
• FAST Search Server 2010 for SharePoint Master Job
Provisioning
• Global Web Parts
• Office.com Entry Points from SharePoint
• Offline Synchronization for External Lists
• PowerPivot Integration Feature
• Social Tags and Note Board Ribbon Controls
• Spell Checking
• Visio Process Repository
• Visio Web Access

(49)

IT Governance – Web Application Features
On Off
• Document Sets metadata
synchronization
• SharePoint Server
Enterprise Search
Enterprise Web application
features
• SharePoint Server Site
Search
• SharePoint Server Standard
Web application features

(50)

Site Collection Features
On Off
• Content Organizer • E-mail Integration with
• Metadata Navigation and Content Organizer
Filtering
• Offline Synchronization for • Group Work Lists
External Lists • Hold and eDiscovery
• SharePoint Server Enterprise • PerformancePoint
Site features Services Site Features
• SharePoint Server Standard
Site features • Report Server File Sync
• Team Collaboration Lists • SharePoint Server
• Wiki Page Home Page Publishing

(51)

Site Features
On
• Advanced Web Analytics
Off
•
•
Disposition Approval Workflow
Document ID Service
• Content Type Syndication
• Document Sets Hub
•
•
In Place Records Management
Library and Folder Based Retention • Custom Site Collection Help
•
•
Office Web Apps
PerformancePoint Services Site Collection Features
• Open Documents in Client
• PowerPivot Feature Integration for Site Collections Applications by Default
• Reporting
• SharePoint 2007 Workflows • Report Server Integration
• SharePoint Server Enterprise Site Collection
features
Feature
•
•
SharePoint Server Publishing Infrastructure
SharePoint Server Standard Site Collection features
• Publishing Approval
• Three-state workflow Workflow
• Workflows
• Search Server Web Parts

(52)

Predictable Upgrade

• Three paths
– In place
– Database upgrade
– Third party tools
• Process
– Pre-upgrade checker
– Visual Upgrade
– Resumable upgrade
– Progress reports
– Parallel DB upgrades

(53)

Upgrade Preparation
• Additional Prepwork
– Content pruning
– Database alignment
• stsadm-o mergecontentdbs

• DB Attach
– Preinstall Required Features
– Stsadm –o addcontentdb –
databasename DBNAME –url URL –
assignnewdatabaseid
– PowerShell Mount-ContentDatabase
– Test, test, test!

(54)

Upgrade Techniques
• For smaller, braver sites, perform an in place upgrade.
– Site should be running at least MOSS 2007 SP2 (October 2009 CU even better) to use preupgradecheck.
– All systems must be running Windows 2008 X64 - no in place upgrade available for 32 bit SharePoint 2007.
• The alternate technique is to build a new 2010 system, 64 bit, and then attach your 2007 databases.
– Build a new, empty SP2010 farm
– Build a new web app with a deleteable content db and drop the content db in Central Admin
– Copy (detach/attach) the old content databases to a new server or name.
– Prescan the database using the PowerShell command Test-SPContentDatabase -Name [database] -
WebApplication [url]
– Attach the new database to the web app using the command line: stsadm -o addcontentdb -url [URL] –
databasename [database] –assignnewdatabaseid
– Review the migrated database content
• Alternatively, if you have more exotic upgrade needs (e.g. 2003-2010), non SharePoint migrations
(Notes, file systems), needs to restructure content, etc. - third party tools like Quest, Metalogix,
Echo or AvePoint may help.

(55)

Pre-Upgrade Check
• SharePoint 2007 SP2 minimum, October 2009 CU
best
– STSADM.exe –o preupgradecheck
• Documentation
– All servers and components in the farm, and whether
the servers meet 64-bit hardware and the Windows
Server 2008 operating system requirements
– Alternate access mapping URLs
– A list of all site definitions, site templates, features,
and language packs that are installed in the farm.
– Unsupported farm customizations (such as database
schema modifications).
– Database or site orphans
– Missing or invalid configuration settings in the farm
(such as a missing Web.config file, invalid host names,
or invalid service accounts).
– Whether the databases meet the requirements for
upgrade — for example, databases are set to
read/write, and any databases stored in Windows
Internal Database and larger than 4 GB.

(56)

IT Pro Investments – Visual Upgrade

(57)

Batched Visual Upgrade

• PowerShell allows a range of sites in a web
application to be Visually Upgraded at once:
$webapp = Get-SPWebApplication http://sitename
foreach ($s in $webapp.sites)
{$s.VisualUpgradeWebs() }

(58)

Monitoring and Operations
Monitoring

(59)

Proactive Resolution

• Developer Dashboard
– Empower developers and users
• Integrated Health Analyzer
– Runs when necessary
– Alerts anomalies
– Fixes when it can
• Web Analytics
– User usage
– Resource usage

(60)

Logging, Monitoring, and Alerts

• Unified Logging
ULS Logs

• Out-of-the-box reports
• Richer Web Analytics Windows
Events

• Open Schema
Logging
• SCOM Integration Page
requests
DB

• PLUS
Feature

– Developer Dashboard
Logging

– Health Analyzer
Health
data

(61)

Monitoring – General
• Monitoring
– SCOM
– Central Admin
• Health Analyzer
– Site Collection Web Analytics
– Developer Dashboard
• stsadm –o setproperty –pn developer-dashboard –pv OnDemand
• (Get-SPFarm).PerformanceMonitor.DeveloperDashboardLevel =
"OnDemand"
– Troubleshooting
• Correlation ID – One GUID to rule them all!
• ULS Logs, Event Logs, Performance Monitor
– OR
• WSS_Logging DB

(62)

Monitoring – WSS_Logging
• Query Database Views Directly
• Requires Timer Jobs Enabled
– Diagnostic Data Provider: Trace Log
– Diagnostic Data Provider: Event Log
• ULS Configuration Matters
• Database will GROW!
• Aggregates from ALL Servers
• Sample:
– SELECT * FROM
[WSS_Logging].[dbo].[ULSTraceLog]
WHERE CorrelationID = '04377DAE-
C2FD-4DBE-A57E-101B3005059E'

(63)

Backup/Recovery

• Third Party Tools
• Recycle Bin
• Granular / Site Collection Backup (UI)
– *.bak file
– Restore-SPSite
• Unattached Recovery
– Browse unattached content database
– Account needs DB permissions
– Database need not be on the same server!
– No more granular than list or library!
– Browse Content
• Export Site or List
– Export as a CMP file
– PowerShell restore
• PS: Import-SPWeb http://msshome2010 –Path C:ListRecovery.cmp
• SQL Backup
• SharePoint Backup (UI or script)

(64)

STSADM Backup
@echo off
echo ==================================================
echo Backup the farm
echo ==================================================
@SET stsadm="C:Program FilesCommon FilesMicrosoft SharedWeb
Server Extensions12BINstsadm"
rmdir /S /Q "spsql08spbackupfarmold"
ren "spsql08spbackupfarm" "farmold"
md "spsql08spbackupfarm"
%stsadm% -o backup -directory "spsql08spbackupfarm" -
backupmethod full
echo complete

(65)

PowerShell Backup
# NOT NEEDED write-output
write-host ==================================================
write-host Backup the farm
write-host ==================================================
Add-PSSnapIn Microsoft.SharePoint.Powershell
Remove-Item -Path "C:PSBackupfarmold“ -recurse
Rename-Item -Path "C:PSBackupfarm" -NewName "farmold"
New-Item -type directory -path C:PSBackupfarm
Backup-SPFarm -directory "C:PSBackupfarm" -backupmethod full –
verbose –percentage 5
Write-host Backup complete

(66)

PowerShell
• SharePoint Shell vs. Base Shell
– Add-PSSnapin Microsoft.Sharepoint.Powershell
• Command -?
– Get-Help Command
– Get-Help Command –examples
• Pipe
– Get-Command –Noun SP*
– Get-Command – Noun SP* | Select Name
– Get-Command – Noun SP* | Select Name | Out-File Commands.txt
• Get-SPSite –limit all | Get-SPWeb –limit all | Select URL, webtemplate |
Out-GridView
– WindowsPowerShell Integrated Scripting Environment to allow Out-GridView
• Tips – Ask Todd K or Brian J

(67)

Some Useful PowerShell Snippets

• Visual Update a range of sites:
$webapp = Get-SPWebApplication http://sitename
foreach ($s in $webapp.sites)
{$s.VisualUpgradeWebs() }

• Site Backup
• Add MMS Term
$str = “SAMPLE”
$site = new-object Microsoft.SharePoint.SPSite("http://MYSITE")
$session = new-object
Microsoft.SharePoint.Taxonomy.TaxonomySession($site)
$termstore = $session.TermStores[“MYTERMSTORE"]

[…create group…]
[…create term set…]

$term = $termset.CreateTerm($str, 1033)

(68)

Some Useful PowerShell Snippets II

• Create and configure a library
#Load the Sharepoint .net Assembly
[System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoin
t")

#set the url of the site collection to a variable
$siteurl = "http://msshome2010/"
$subsitename = "Marketing"
$newlibraryname = "NewLib"
$newlibrarydesc = "NewLib Description"

#create the new object passing the site collection URL, attach subsite
$mysite=new-object Microsoft.SharePoint.SPSite($siteurl)
$subsite = $mysite.openweb($subsitename)

#make the new library - 101 is the generic for DocumentLibrary
template
$subsite.lists.add($newlibraryname ,$newlibrarydesc, 101)

#open the new library and break inheritance
$mylib = $subsite.lists[$newlibraryname]
$mylib.BreakRoleInheritance($false)

(69)

Developer investments
Use existing knowledge and resources with VS 2010 integration

Extensibility for
SharePoint artifacts Support for SharePoint
Import solutions from Sandboxed Solutions
SharePoint Designer,
including Workflow
(70)

Visual Studio 2010 SharePoint Support

• Project and Item Templates
– Templates for many SharePoint elements
– Support for sandboxed solutions
• Visual Designers
– Design web parts
– Build Business Data Connectivity (BDC) models
– Create Workflows
• Workflow Enhancements
– Site level workflows
– Templates for association & initiation forms
• Deploy/debug directly from IDE
(73)

Development Continuum

Business Analyst/Process Designer/IW/Power User Professional developer
Designer Import

WSP
Package

Export

(74)

Developer Dashboard
Improve customized solutions with the Developer Dashboard

(75)

Governable self-service deployment with
SandBoxed Solutions
What can be deployed?
• Web Parts
• Event Receivers
• Feature Activation Receivers
• Workflow Actions
• InfoPath Forms
• Site and List Templates

Restricted to Limited resources
• Code CPU Time
• SQL Execution Time
• Number Exceptions
Custom Code is Isolated
• Separate Process/Server
(76)
Twitter hashtag: #sptechcon Copyright 2011 © Knowledge Management Associates, LLC. • Scale Out

Development Support - Sandbox

• Why? Allow untrusted code to run without impacting
the enterprise farm
– Systems Settings | User Solutions
– Block Solutions
• Requirement - Microsoft SharePoint Foundation User
Code Service
• Deploy
– Upload WSP to Solution Gallery
– Activate/Deploy
– Monitor Usage

(77)

Development Support – Resizing the Sandbox
• CA | Application Management
– Manage Quotas and Locks
• (Also where you can set a site collection read-only)
• Daily quota is 300 points
– includes AbnormalProcessTerminationCount,
CPUExecutionTime, CriticalExceptionCount,
InvocationCount, PercentProcessorTime,
ProcessCPUCycles, ProcessHandleCount,
ProcessIOBytes, ProcessThreadCount,
ProcessVirtualBytes,
SharePointDatabaseQueryCount,
SharePointDatabaseQueryTime,
UnhandledExceptionCount,
UnresponsiveprocessCount
• Reconfigure values via PowerShell (unlikely)
• Examine them using:
– [Microsoft.SharePoint.Administration
.SPUserCodeService]::Local.ResourceM
easures

(78)

Development Support – Three Regions
• Why:
– Protecting customer assets
– Assuring smooth transition of developed solutions to production environment
– Minimizing incidents/downtime in production environment
– Best practices have a permissions barrier between development and production environments
• Concepts
– Production regions should be optimized for maximum performance and reliability.
– Test or staging regions should match production as closely as is practical
– Avoid the use of shared physical assets across the three regions.
– Although SharePoint and SQL can support multiple instances on the same physical
hardware, they also share access to some .NET code libraries (.e.g. the global assembly
cache, or GAC), that make it impossible to release code to testing without also installing it into
production.
– Virtualization can provide federation without additional physical hardware
• Change management requires acceptance and advance approval of scheduled
changes to production environments
• All changes MUST be documented and captured in a configuration master
database and/or documentation
• Releases by release engineers with temporary permission accounts (“firecall”)

(79)

Development Support – Three Regions
Development Staging/Test Production
• Regions
• often internal to developers • no Visual Studio, no MS • optimized hardware
• problem reproduction that Office configurations
• Sandbox
require advanced inspection • match/mirror production as • highly secure
tools (e.g. Visual Studio) are closely as possible; match • no use of user rotating
done here hardware/system password accounts as
• permissions can be looser, performance as closely as service accounts
may have multiple practical • changes here can only be
environments for multiple • security permissions match delivered and deployed
developers production from source control and
• sensitive data from • any sensitive data copied according to production
production cannot be here stays under release methods
copied here without production-grade controls
masking or customer signoff • test accounts should be
• changes here can be created in a separate OU if
deployed ad hoc possible
• changes here can only be
delivered and deployed
from source control and
according to production
release methods

(80)

Optimization
Optimization

(81)

Those Missing Web App Settings 1 - General

• Default Time Zone
• Default Quota Template
• Person Name Actions and Presence Settings (Default Enabled)
• Alerts (Default = On) - Maximum number of alerts that a user can create: (Default
= 5000)
• RSS Settings (Default = Enabled)
• Blog API Settings (Default = Enabled)
• Browser File Handling - Additional security headers are added to documents
served to web browsers. Web Page Security Validation (Expires after 30 Minutes)
• Send User Name and Password in E-Mail (Enabled)
• Master Page Setting for Application _Layouts Pages (Enabled)
• Recycle Bin (On, 30Days Retention)
• Maximum Upload Size - 50MB

(82)

Those Missing Web App Settings 2 - Throttling

• List View Threshold (Default 5000 Items)
• List View Threshold for Auditors and Administrators
(Default = 20000)
• List View Lookup Threshold (Default = 8)
• Daily Time Window for Large Queries (Default = Off)
• List Unique Permissions Threshold (Default = 50000)
• Backward-Compatible Event Handlers (Default = Off)
• HTTP Request Monitoring and Throttling (Default = On)
• Change Log (Default = Purge After 60 Days)

(83)

Optimization
• IIS Bit Rate Throttling (Video)
– Part of IIS Media Services 2.0 or greater
– Download http://www.iis.net/download/BitRateThrottling
– Configured through IIS Manager
• Large File Upload Support:
– Central Admin: 600MB Upload Size
– IIS7 Connection Timeout 65536 seconds
– Web app web.config = change line to
• <httpRuntime maxRequestLength="2097151" executionTimeout="999999" />
– in 14hivetemplatelayoutsweb.config, change above line to same
– Finally, as per http://support.microsoft.com/kb/944981/en-us add section to web.config to
allow 600MB content length (it’s a new requirements in IIS7).
• <system.webServer>
• <security>
• <requestFiltering>
• <requestLimits maxAllowedContentLength="629145600"/>
• </requestFiltering>
• </security>

(84)

Optimization

• Disk-based BLOB Caching
– Local store for audio/video, PDF other frequent read only files
– Edit in Web.config
(C:Inetpubwwwrootwssvirtualdirectories...)
– <BlobCache location=""
path=".(gif|jpg|jpeg|jpe|jfif|bmp|dib|tif|tiff|ico|png|wdp|hdp|css|j
s|asf|avi|flv|m4v|mov|mp3|mp4|mpeg|mpg|rm|rmvb|wma|wmv)$"
maxSize="10" enabled="false" />
• Location = Local Disk Location
• maxSize = GB
• Enabled = true
• Different from RBS/EBS!

(85)

Patching
• Release Cycle
– Major Service Packs 6-12 Months
– Aggregated Cumulative Updates every two months.
• Announcements
– Microsoft usually announces them on the SharePoint Team MSDN
blog, http://blogs.msdn.com/b/sharepoint/ and consolidates the latest
patch news at: http://technet.microsoft.com/en-
us/sharepoint/ff800847.aspx
– Also, I tabulate all the patch versions and build numbers on my blog at
http://blogs.kma-llc.net/microknowledge/version-build-numbers/
• Service Packs are usually directly available for download.
• For Cumulative Updates, you have to supply an email address, and
you’ll be sent a link to a password encrypted download file.

(86)

Patching – High Level Process

• SharePoint Foundation
Patch

Patch
• Run SharePoint Products and Technologies Wizard
• (Or psconfig)
• Sequential Application to Central Admin, Application Server(s), Web Front
Deploy End Servers

(87)

Patching Process
• Run the SharePoint Foundation extracted file and accept the EULA.
• Allow the first hotfix to run to conclusion. Don’t run the wizard!
• Run the SharePoint Server hotfix executable and allow the patch to run to
conclusion. Run the Wizard.
• Login and run the SharePoint Products Configuration Wizard.
• SharePoint Central Administration should launch, indicating that the system was
successfully updated.
• You can check on the health of the update in Central Admin > Upgrade and
Migration > Check Product and Patch Installation Status.
• There’s also a command line way to do the “Wizard” upgrade, using the psconfig
utility:
– psconfig.exe -cmd upgrade -inplace b2b -wait
• “b2b” tells SharePoint its an upgrade from build-to-build within the same version (2010). (There is a
“v2v” option that can be used to force an upgrade from 2007 to 2010.)
• “Wait” tells the system to wait until the process is completed; there is also a “force” setting that
cancels any other pending upgrade actions before starting the new upgrade request.

(88)

Patching – Confirm Central Admin
• You can confirm the system update by checking the Servers in Farm screen in Central Admin:

(89)

Patching – Confirm via PowerShell
• You can also use PowerShell for this:

#Load the Sharepoint .net Assembly
[System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoint")

(get-spfarm).buildversion

• This will give you similar output at the command line:
PS C:Userssp2010admin> (get-spfarm).buildversion
Major Minor Build Revision
----- ----- ----- --------
14 0 5123 5000

(90)

Patching - Conclusion

• Service Packs are usually fine to deploy when
released
• CU’s usually deployed to solve a specific issue
– Regression testing not as extensive
• TEST FIRST BEFORE PRODUCION ROLLOUT!

(91)

SQL Maintenance

• Backups
– Local Disk – easy but storage intensive
– Agents – remote, requires extra software
• RBS Maintenance
– BLOB Orphans
• Log Sizing
– Full logged (default) generates huge t-logs
– Simple doesn’t but prevents point in time restore

(92)

SQL Maintenance Plans
• Weekly [Full] 2am Sundays – User DBs
• Check Integrity
• Rebuild Index [Keep Online – requires Enterprise]
• Update Statistics
• Full Backup
– ?:SQLBackup and subs; Save as bak; Keep 4 wks
• Cleanup History
• Maintenance Cleanup
– Remove bak files after 4 wks
• Nightly [Diff] 2am Mon-Sat – User DBs
• Differential Backup
– ?:SQLBackup and subs; Save as bak; Keep 2 wks.
• Transaction Log Backup
– ?:SQLBackup and subs; Save as trn; Keep 2 wks
• Cleanup History
• Maintenance Cleanup
– Remove trn files after 2 wks

(93)

Customization

Toolbox
• Internet Explorer
• InfoPath
• SharePoint Designer
• Visual Studio
• SQL BI Development Studio

(94)
94

Customize Around the SharePoint Wheel
Ribbon UI
SharePoint Workspace
SharePoint Mobile
Office Client and Office Web App Integration
Business Connectivity Services Standards Support
InfoPath Form Services
External Lists
Workflow
SharePoint Designer
Sites
Tagging, Tag Cloud, Ratings
Visual Studio
Social Bookmarking
API Enhancements
REST/ATOM/RSS
Composites Communities Blogs and Wikis
My Sites
Activity Feeds
Profiles and Expertise
Org Browser
PerformancePoint Services
Insights Content
Excel Services
Chart Web Part
Visio Services
Web Analytics Enterprise Content Types
Search Metadata and Navigation
SQL Server Integration
PowerPivot Document Sets
Multi-stage Disposition
Social Relevance Audio and Video Content Types
Phonetic Search Remote Blob Storage
Navigation List Enhancements
(95)
Twitter hashtag: #sptechcon FAST Integration Copyright 2011 © KMA, LLC. All rights reserved.
Enhanced Pipeline

Sites Customization

• SharePoint Workspace
• PPTX Themes
– Open PowerPoint
– Save as Office Theme
– Go to Site Collection Root Site Settings
– Upload to Theme Gallery
– Go to Target and apply theme

(96)

Content Customization

• Content
– Send To and Content Organizer
– Managed Metadata
• Site or SSA
• Metadata Navigation

Function Feature Scope Where to configure it
Content Organizer Site Site Settings | Content Organizer Rules
Hold and eDiscovery Site Site Settings | Hold and eDiscovery Section
In place Records Management Site Collection Context Menu | Compliance Details
Send to Records Center Define in Central Admin Central Admin: General Settings | Send TO
Connections
ILM Variable Content Type definition; or override at
library/folder level in library settings –
Information Management Policy Settings

(97)

Communities Customization
• User Profile Engineering
– Dec 2010 CU or Better!
– Profile Svcs
– Start UP SynchronizationService on the server
– Check Time Svc for ProfileSynchronizationSetupJob
– DirSync for User Profiles account - - Replicate Directory Changes on your AD From KB 303972
• Open the Active Directory Users and Computers snap-in
• On the View menu, click Advanced Features.
• Right-click the domain object, such as "company.com", and then click Properties.
• Click the desired user account.
• Click to select the Replicating Directory Changes check box from the list.
• Add to PreWindows2KCompatibiltiyGroup
– Start Service on Server And Wait
– Define Profile Connection
– Run Initial Synchronization
• Enable Activity Feed Timer Job

(98)

Insights - SharePoint Charting
• Native to SharePoint (Web Part)
• Code-free solution – uses web
part and native lists
• Data sources
– Other Lists (Site Collection)
– BCS/Business Data Catalog
– Excel Services
• Standard Types
– Bar, Area, Line, Bubble, Financial,
Pie, Radar, Polar, Gantt, Range,
Error Bar, Box Plot, Funnel,
Pyramid
• Typical use - quick visualization
of SharePoint data
• Quick tip – use the wizard

(99)

Insights - PowerPivot
• Like Excel Web Access except underlying data can be
sourced from:
– SQL, Analysis Services Cube, SSRS Report
– Access
– Power Pivot/Excel
– Data Feeds (XML, Atom, Azure, WCF OData, Dallas)
– Oracle, Teradata, Sybase, DB2
– ODBC
– Text files
• Data doesn’t live in spreadsheet; 1-10MM row
datasets
• Excel client
(http://www.powerpivot.com/download.aspx) and
SharePoint Server (SQL) components
• Released with SQL Server 2008 R2 but doesn’t use R2
Engine
• Excel optimized to handle data management and
memory cache locally; can be memory intensive
• Separate SSA; runs a SQL SSAS cube; SharePoint builds
cache and optimizes
• Use when Excel modeling skills are high but data is too
large or too heterogeneous to keep in multiple Excel
spreadsheets
• Quick tip: www.powerpivotgeeks.net

(100)

Search Customization
• Authoritative Sites
• Inspect the Crawl Logs
– Top Level Errors are more relevant
• Extend Search to Windows 7 Desktop
• Add Federated Search Providers
• Review Query Logs for Usability Design
• Make Sure Topology Is Redundant
• Make Sure Topology Runs on the “Right” Servers

(101)

Composites Customization
• BCS Configuration and Troubleshooting
• Configure Secure Store Service
– Make sure unattended access account is
provisioned
• BCS SSA
– BDC Service
– Specify an unattended access account
• SharePoint Designer
– New External Content Type
• External Systems | Operation Designer |
Define Operations
– New External List
• Central Admin
– Confer appropriate end user permissions

(102)

Best Practices

(103)

Troubleshooting – Top Support Questions
• Users Receive “Cannot Connect to Configuration Database”
Web Page
– SharePoint farm account is locked out
• No one can upload anything but site is up
– Database disk volume is full – check transaction logs, backups
– In virtualized environment, host file systems may be full
• I can’t find a document I think I should see; Someone can’t
see a file I just uploaded
– Security and permission variations
– Document “movement” (a/k/a ECM) try search by name or Document
ID. Check ECM logs/audits
– Confirm permissions, and make sure document is checked in (Required
properties may be missing)

(104)

Troubleshooting – More Top Support Questions

• Repeated requests to re-enter Windows credentials
– Add to Local intranet zone, add site, custom level, automatic login with
current user name and password (it’s the last thing in the item list)
– OR Trusted sites
• My workflow didn’t start
– Recycle timer service
– “FixSharePoint.exe” = IISReset & Timer Service Recycle
• I’m not seeing the right search results
– Confirm that crawls are running and complete by checking crawl logs;
restart a full crawl if crawls finish OK
• I need a file back that I deleted
– Recycle Bin Recovery
– Use Backup & Restore

(105)

Miscellaneous Tips and Tricks
• Bad web parts on page
– ?Contents=1 on end of URL
• HyperV & DiskPart
– From the run menu type "diskpart.exe" to enter the command line utility to resize disk partitions in Windows Server 2003.
– The command list volume will show you all the available volumes.
– Select your volume as shown below. select volume 1 corresponds to the "D" volume.
– Extend the volume with the extend command; the partition will be immediately extended under the Disk Management snap in.
• User Profile Sync
– DirSync permissions in AD are essential (Replicating Directory Changes )
• PSCONFIG for a stuck wizard
– psconfig.exe -cmd upgrade -inplace b2b -wait
• 14HIVEbin on PATH
• How big is that site collection anyway?
– Site Settings | Site Collection Analytics | Scroll down to Inventory and choose Storage Usage
• How do I make a bigger template?
– stsadm -o setproperty -propertyname max-template-document-size -propertyvalue size_in_bytes
• Save site as template
– To save any site as a template, just go to Site Actions | Site Settings | Save Site as template. This saves the site as a standard .WSP package in
the Site Collection Solutions Gallery (/_catalogs/solutions/Forms/AllItems.aspx)
• Auditing
– In Central Admin | Security, configure Information Management Policy (/_admin/Policyfeatures.aspx). Make sure Auditing is Available
– At the Site Collection Audit Settings screen (in Site Collection Administration) select the events you want to audit
– Site Setting | Site Collection Administration | Audit Log Reports
• Service Account Management in Central Admin
– Security | Managed Service Accounts

(106)

Governance
• SharePoint 2010 provides more opportunities, and more importance for
reengaging users and sponsors about governance issues than before
• Major tools
– Sandbox code
– Query governors
– SharePoint Designer
• Now free (since 2008)
• Allowed or denied or restricted - PlaceholderMain
– Social tagging and ratings
• I like it/I hate it
• Ratings and adverse feedback
– ECM
• Records management - In place vs. Record Center
• Content Organizer etc.
• Who controls the lifecycle?

(107)

Seven Deadly Sins for the SharePoint Professional

Seven Deadly Sins

• No SQL maintenance plans
• Default names for every database
(WSS_CONTENT_12345abc…)
• No patching
• One environment for everything
• One acct for everything
• Single server install with SQL Express
• Runaway content database size

(109)

Seven Virtues for the SharePoint Professional

Seven SharePoint Virtues

• Security Applied via AD Groups and SharePoint Groups
• Review System Health
• Test Restore and Recovery
• Monthly Web Analytics Review – Usage, Storage, Search
• PowerShell instead of STSADM
• Governance
• Use ECM, MMS, Clients, Archiving and Training to Keep
Content in SharePoint, reduce accidental duplication and
keep searching and browsing fresh

(111)

Congratulations!
o You’re the new SharePoint Administrator!!!
o And now
o You understand:
• Design and Architecture
• Installation and Upgrade
• Support and Maintenance and
Optimization
• PowerShell
• Customizations
• Troubleshooting
• Best Practices
• People from New York?

(112)

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