29. Process Areas-2 Tie it all together 藍色表示 16 個 core PAs MA 度量與分析 PPQA 流程和產品品質保證 CM 型態管理 PP 專案規劃 PMC 專案監控 SAM 供應商協議管理 REQM 需求管理 Level 2 Managed 管理 DAR 決策分析和解決方案 IPM + IPPD 整合性專案管理 RSKM 風險管理 RD 需求發展 TS 技術解決方案 PI 產品整合 VER 驗證 VAL 確認 OPF 組織流程專注 OPD + IPPD 組織流程定義 OT 組織訓練 Level 3 Defined 定義 QPM 量化專案管理 OPP 組織流程績效 Level 4 Quantitatively 量化管理 CAR 原因分析和解決方案 OID 組織創新和推展 Level 5 Optimizing 最佳化 支援 Support 專案管理 Project Management 工程 Engineering 流程管理 Process Management 類別 Category 成熟度 Maturity Level
60. Generic Goals and Generic Practices GG and GP GG 1 ACHIEVE SPECIFIC GOALS. GP 1.1 PERFORM SPECIFIC PRACTICES. GG 2 INSTITUTIONALIZE A MANAGED PROCESS. GP 2.1 ESTABLISH AN ORGANIZATIONAL POLICY. GP 2.2 PLAN THE PROCESS. GP 2.3 PROVIDE RESOURCES. GP 2.4 ASSIGN RESPONSIBILITY. GP 2.5 TRAIN PEOPLE. GP 2.6 MANAGE CONFIGURATIONS. GP 2.7 IDENTIFY AND INVOLVE RELEVANT STAKEHLODERS. GP 2.8 MONITOR AND CONTROL THE PROCESS. GP 2.9 OBJECTIVELY EVALUATE ADHERENCE. GP 2.10 REVIEW STATUS WITH HIGHER LEVEL MANAGEMENT . GG 3 INSTITUTIONALIZE A DEFINED PROCESS. GP 3.1 ESTABLISH A DEFINED PROCESS. GP 3.2 COLLECT IMPROVEMENT INFORMATION. GG 4 INSTITUTIONALIZE A QUANTITATIVELY MANAGED PROCESS. GP 4.1 ESTABLISH QUANTITATIVE OBJECTIVES FOR THE PROCESS. GP 4.2 STABLIZE SUBPROCESS PREFORMANCE . GG 5 INSTITUTIONALIZE AN OPTIMIZING PROCESS. GP 5.1 ENSURE CONTINUOUS PROCESS IMPROVEMENT. GP 5.2 CORRECT ROOT CAUSES OF PROBLEMS.
61. PAs that Support GP-1 GG and GP Configuration Management: GP 2.6 Manage Configurations Organizational Training: Project Planning: SP 2.5, “Plan for knowledge and skills needed to perform the project,” GP 2.5 Train People Project Planning: SP 2.4, “Plan for necessary resources to perform the project,” GP 2.3 Provide Resources GP 2.4 Assign Responsibility Project Planning: GP 2.2 Plan the Process Roles of Process Areas in Implementation of the Generic Practice Generic Practice
62. PAs that Support GP-2 GG and GP Process and Product Quality Assurance: GP 2.9 Objectively Evaluate Adherence Project Monitoring and Control: Measurement and Analysis: GP 2.8 Monitor and Control the Process Project Planning: SP 2.6,“Plan Stakeholder Involvement, Project Monitoring and Control: SP 1.5, “Monitor Stakeholder Involvement,” Integrated Project Management: SP 2.1,“Manage Stakeholder Involvement,” GP 2.7 Identify and Involve Relevant Stakeholders
63. PAs that Support GP-3 GG and GP Integrated Project Management: SP 1.1, “Establish and maintain the project’s defined process from project startup through the life of the project,” Organizational Process Definition: GP 3.1 Establish a Defined Process Project Monitoring and Control: SP 1.6, “Conduct Progress Reviews,” SP 1.7,“Conduct Milestone Reviews,” GP 2.10 Review Status with Higher Level Management
64. PAs that Support GP-4 GG and GP Integrated Project Management: SP 1.6, “Contribute work products, measures, and documented experiences to the organizational process assets,” Organizational Process Focus: SP 3.4, “Incorporate process-related work products, measures, and improvement information derived from planning and performing the process into the organizational process assets,” Organizational Process Definition: GP 3.2 Collect Improvement Information
65. PAs that Support GP-5 GG and GP Quantitative Project Management: SP 1.1, “Establish and maintain the project’s quality and process- performance objectives,” Organizational Process Performance: SP 1.3, “Establish and maintain quantitative objectives for quality and process performance for the organization,” GP 4.1 Establish Quantitative Objectives for the Process
66. PAs that Support GP-6 GG and GP Causal Analysis and Resolution: GP 5.2 Correct Root Causes of Problems Organizational Innovation and Deployment: GP 5.1 Ensure Continuous Process Improvement Quantitative Project Management: SG 2, “Statistically Manage Subprocess Performance,” Organizational Process Performance: GP 4.2 Stabilize Subprocess Performance