An overview of Google AdWords and PPC platforms as well as 8 key questions leadership should ask of their marketing teams when reviewing PPC performance.
Read our blog post - http://www.komarketingassociates.com/blog/google-adwords-for-b2b-organizations to learn more and get in touch if you want to learn more about our search engine advertising programs.
2. @KOMARKETING
KOMARKETING
ASSOCIATES
About the Presenter
Steven Wells has been in the internet search industry since 2000, and his
background encompasses both paid and organic implementation strategies.
Steven Wells PPC (Pay Per Click) history began with using the
Goto.com/overture (Now Yahoo Search Marketing / Bing). He has been using
AdWords since its launch in 2000 and has obtained Google Advertising
Professional status multiple times.
Steven’s online marketing experience includes extensive knowledge of online
advertising channels of ppc, affiliate marketing, display, remarketing, organic,
and managed social campaigns.
4. @KOMARKETING
What is PPC Marketing?
pay-per-click
[pey-per-klik]
Noun
1. a system used to set prices for online advertisements on a search
engine or other website, by which the advertiser pays a small fee to the
website publisher each time a user clicks on the advertisement.
Adjective
2. noting or relating to such a system:
pay-per-click ads to reach your target customers.
Abbreviation: PPC.
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Abridged History of PPC
• Credit for the concept of the PPC model is generally given to Idealab and
Goto.com founder Bill Gross. GoTo.com started PPC in 1998.
• Yahoo! did not start syndicating GoTo.com (later Overture) advertisers
until November 2001.
• Google did not introduce PPC until 2002.
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The 600lb Gorilla:
• #1 Global Internet Property with 84% reach of Internet users.
• 200B ad exposures & 146M unique visitors per month
• Paid Search is the CASH COW – Approximately 70% of revenue coming from paid
search.
• Google Properties Q4 Revenue:
$11,252,000,000(https://investor.google.com/financial/tables.html)
• #1 in search in US and globally
• 3x more ads served than others ad networks, 7x more ads on niche sites than other
networks
• #1 video site YouTube
• The Largest global ad network, thousands of sites across a diverse set of inventory.
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Where Is Pay Per Click
Advertising
Banner and Flash Ads
Text Ads
In-Video Text Ads
Pre-Roll Video Ads
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The Text Ad..
The most common area to find PPC text ads is in search engine results.
Lets search for “Pay Per Click” in Google:
As you can see, PPC Ads can be found both above and to the side of
organic search results.
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Search Engine Advertising
• Search engine advertising (PPC) provides B2B organizations immediate
visibility in search engines, driving leads, traffic, and business growth
According to an eMarketer
report, 45% of B2B
marketers expected to
increase search engine
advertising spending in 2014.
According to a report from
Optify, paid search has
shown a healthy, above-
average conversion rate and
contributed a considerable
percentage of visits (23%)
and leads (16%).
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Target Audience : CTR and Messaging
In order to understand the true power of PPC marketing, we need to look a
little closer at the ads:
You will notice that the first ad that showed up relates directly to “Commercial
Snow Removal”, when my search was more general “snow removal
companies”. Why??
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PPC (Paid Search Placement)
• Target Keyword Set
• Ex: John Deere Financing, Certified John Deere, Current John Deere Offers, Etc.
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Conversion Optimization
• Through a combination of industry best practices,
software applications, and strategic analysis, we work
with B2B companies to maximize conversion opportunity.
66% of the agencies in this
survey ranked Conversion
Rate as the most useful
metric for analyzing landing
page performance via Optify
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Remarketing / Retargeting
• Remarketing allows B2B organizations to extend lead
opportunity even after the potential customer leaves the
website or discontinues a session.
Retargeted consumers
are nearly 70% more
likely to complete a
purchase as compared
to non-retargeted
consumers
viaSearchfest 2012
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Social Media Advertising
• Social media advertising provides an opportunity for B2B
marketers to grow their online audience, while building
awareness, traffic, and lead opportunities.
Social media has reached
middle age(d).
The fastest growing segment
of social media users is now
adults aged 45-54%.
55% of this age group now
have a profile on at least one
social network via State of
Search
Facebook will account for
13% of worldwide mobile ad
revenue in 2013
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International
• Global Internet Usage
• Our experience has taken our SEO, PPC, and Social Media
programs across five continents and dozens of countries.
There will be 3.6 billion global
Internet users by 2017.
Over 40% of global internet
users are now based in Asia
Pacific
Mobile phones set to
overtake PCs as the most
common web access device
worldwide by end of 2013.
Nearly 1 in 4 people
worldwide will use social
networks in 2013
Asia-Pacific will have the
largest social network
population worldwide through
2017
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8 Things You Want To Know
• How Much Am I Spending? (IE, Where Is My Money Going?)
• Who Is Seeing My Ads?
• What Are The KPI's?
• What Is Our Marketing Message?
• What Is Our Call To Action?
• What Are We Doing With The Leads?
• What Is Our Competitive Strategy?
• How Active is My Vendor?
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How Much Am I Spending?
• What is our budget and how does It forecast across the year?
• Is there an acceleration or deceleration due to any cyclical factors in your
business?
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Who Is Seeing My Ads?
REF: https://support.google.com/adwords/answer/2404190?hl=en
REF: https://support.google.com/adwords/answer/2470108?hl=en
Managed
Placements
Google Display
Network
Google Properties
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Who Is Seeing My Ads?
Google Ad
Scheduling
Geotargeting
REF: https://support.google.com/adwords/answer/2404244?hl=en
REF: https://support.google.com/adwords/answer/1722043?hl=en
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What Are The KPI's?
• Brand Goals: How many impressions and clicks do my ads generate?
What placement do we have on our most important keywords?
• Conversion Goals: How many leads do we create? At what cost? What
percentage of them are qualified? What percentage of them become
prospects?
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What Is Our Marketing Message?
• How do you present yourselves?
• Do we include important tag lines, trademarked names or properties?
• Do visual ads adhere to any brand guidelines?
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What Is Our Call To Action?
Utilize ValueTrack
Parameters
REF: http://www.komarketingassociates.com/blog/8-valuetrack-parameters-better-adwords-campaign-data/
REF: https://support.google.com/adwords/answer/2375447?hl=en
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What Are We Doing With Our
Leads?
AdWords PPC Ad Form Submission
Visitor / Prospect
Tracking
CRM
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What Are We Doing With Our
Leads?
What About…
• Remarketing Campaigns /
Shopping Cart Abandonment
• Lead Nurturing Programs
/ Lead Scoring
• Secondary Conversions (Email
Newsletters, Social Profiles,
etc)
• Customer Service-Oriented
Messaging & Communications
35. @KOMARKETING
• We are active participants in our industry’s communities
• We are respected industry professionals
36. @KOMARKETING
Contact Information
KoMarketing Associates
374 Congress Street, Suite 507, Boston, MA 02210
T: (877)-3B2B-SEO
P: (781) 209-1989
Email: info@komarketingassociates.com
komarketingassociates.com/twitter
komarketingassociates.com/linkedi
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komarketingassociates.com/google+
Notes de l'éditeur
- Case study -
What is our budget and how does It forecast across the year?
Does the budget schedule account for any major releases, promotions, or changes that will occur during the year?
Is there an acceleration or deceleration due to any cyclical factors in your business?
Do you pay your search platforms directly or do you run ad spend through your agency?
How is your agency compensated? Is it a flat fee or do they take a percentage of spend? What is their margin?
Which search engines are my ads being served on? Google / Bing & MSN / Second Tier Engines?
Do we opt into the Google Partner Network or do we only appear on Google.com
Do we utilize any display or banner advertisements?
Do we remarket to users who have already visited our site?
Do we increase or decrease bids at a specific time or day (reducing spend on the weekend for instance)
Which search engines are my ads being served on? Google / Bing & MSN / Second Tier Engines?
Do we opt into the Google Partner Network or do we only appear on Google.com
Do we utilize any display or banner advertisements?
Do we remarket to users who have already visited our site?
Do we increase or decrease bids at a specific time or day (reducing spend on the weekend for instance)
Brand Goals: How many impressions and clicks do my ads generate? What placement do we have on our most important keywords?
Conversion Goals: How many leads do we create? At what cost? What percentage of them are qualified? What percentage of them become prospects? Won/Lost etc.
Budget Goals: What is our average cost per click?
How do you present yourselves?
Do you include important tag lines, trademarked names or properties?
Do your visual ads adhere to any brand guidelines?
Once searchers get to your site what is the ultimate goal or action you want them to complete. Is it a contact form?
Do you want them to watch a video or sign up for a webinar?
Are you providing free content or white papers?
Ultimately it’s important to know how you are enticing users to further interact with you, and what value added to drive that future engagement with the user?
What type of referral data are we connecting to the action?
Are we utilizing ValueTrack or other methods to isolate leads and prospects all the way down to keyword?
Once searchers get to your site what is the ultimate goal or action you want them to complete. Is it a contact form?
Do you want them to watch a video or sign up for a webinar?
Are you providing free content or white papers?
Ultimately it’s important to know how you are enticing users to further interact with you, and what value added to drive that future engagement with the user?
What type of referral data are we connecting to the action?
Are we utilizing ValueTrack or other methods to isolate leads and prospects all the way down to keyword?
Is there a confirmation page with additional information and other important links?
Do you have an automated email that delivers a piece of content or gives a time frame expectation on when a follow up may occur?
Are the user’s credentials placed into a CRM?
Do you add users to a DRIP or remarketing campaign?
Who or what is responsible for contacting prospects for follow up?
Is there a confirmation page with additional information and other important links?
Do you have an automated email that delivers a piece of content or gives a time frame expectation on when a follow up may occur?
Are the user’s credentials placed into a CRM?
Do you add users to a DRIP or remarketing campaign?
Who or what is responsible for contacting prospects for follow up?
Do you bid on your competitor’s brands?
Do they bid on yours?
What types of networks and platforms do your competitors use?
What competitive analysis tools are being used to gauge what other player’s in the space are doing?
Do you bid on your competitor’s brands?
Do they bid on yours?
What types of networks and platforms do your competitors use?
What competitive analysis tools are being used to gauge what other player’s in the space are doing?
You probably have a suite of review calls, monthly or quarterly check ins, as well as a regular schedule of reports delivered by your vendor. This will largely define how active, responsive, and how high touch your vendor is during account management. This however, does not necessarily translate to the amount of activity that occurs in the day to day management of your search engine marketing campaigns.