4. respondents by category of user

5. respondents by faculty science humanities social sciences

6. why do you use the Libraries’ website? > 90 % > 45% < 33 %

7. other activities

8. I’ve never done this…

9. difficult or very difficult to do

10. three most useful

13. the end

14. top 10 themes 1. better search engine for journals 2. more journals/ejournals/books 3. easier way to find music cds/videos/dvds 4. search syntax in WebOPAC too difficult 5. maps/locations in library for call numbers 6. clearer info for ILLO 7. better site search 8. updated visual interface 9. more visible citation /research guides 10. site is useful