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PreferredDeveloper Consultant Why and how to successfully use Facebook for marketing Thomas Jestin co-founder KRDS Athens, December, the 20th, 2010
The Social Media Universe
46 years of Youtubevideoviewed in anygivenday on Facebook More than 100M users 75%: lessthan 5 tweets + 550 millions monthlyusers half of them log in daily
2008: « facebook » overtakes « sex » on Google
Facebookleads sharing
Time to reach 50M users 13 years 4 years 3,5 years 3 months
From 0 to 1,5 million users in 30 days
Novembre 2010  US 25%  of viewed pages withads
2009 - 2010 Advertisers’ spendings x 10
Global advertisingexpenses TV Radio Press Billboards Internet Search
1990-2009: $250 millions spent in TV adsduring the Super Bowl 2010 :  Pepsi stopped TV ads
Video viewed and commented more than 9 millions times +1,5 millions fans in one weekend
“Facebook is the equivalent for us to what TV was for marketers back in the 1960s.  It's an integral part of what we do now.” Davide Grasso Nike's  chief marketing officer
The Facebook Marketing Toolbox Europe 2010
The Facebook Marketing toolbox-  Europe 2010 FacebookConnect/ Open Graph API Page  Social Plugins Application Places Engagement Ads Standard Ads
SinceNov 2007 Self-servingplatform
Since May 2007 Facebook opens itself to third-party developers
Universal AZ music label 1600  Candidates 150 000 voters
Since 2008 Engagement Ads « Adsshouldbe content ! » Video Event Poll Sample
2011 Credits Deals
Facebook Page
? Why should a brand get fans
1. Your potentiel customers use Facebook! + 45 years o. 251k 13 - 17 y.o. 475k 35 - 44 y.o. 475k 54% Men 46% Women 18 - 24 y.o. 847k 25 - 34 y.o. 987k
2. Because a brand cansend
 
messages to its fans: - for free - repeatedly

messages thatincludepictures and brand logo


messages that fans can: - like - comment withtheir real identity - sharewiththeir 130 friends
You buythis 3. Because more than 33% of fans saytheirpurchasingintent has increasedsincetheybecame fans
? Why does a user fan a brand
1. To get promotions & deals
2. By love of the brand
3. To keep up with the brand’s news
Facebook Page: a two-sidedstrategy Get fans Interactwith fans
Facebook Marketing Funnel Awareness Fans base growth Education Desire Simple engagement  Serious engagement
Facebook Marketing Funnel Awareness Education Community Management (Story Telling) Desire Simple engagement  Serious engagement
Facebook Marketing Funnel Awareness Fans  comment, like and share Education Desire Story telling Simple engagement  Call to action Serious engagement
Facebook Marketing Funnel Awareness Userssubscribe to a newsletter
 
 or complete a purchase Education Desire Simple engagement  Serious engagement Call to action
How  to get fans ?
DON’T  Create a group
DO Thinktwice beforepicking your page name
DO Getyourvanity URL DON’T
DON’T  Let non-fans land on the wall
DO Set a welcome tab to greet non-fans and inducethem to like
DON’T
DO Leverageyour online audience seriously
DO Leverageyour packaging!
DO BuyFacebookAds
DO FacebookAds + Application
+130 000  fans  in 1 month
80 000  formswerefilled
How to interactwith fans ?
DON’T Loose control of yourwall
DON’T Addtoomany custom tabs 95% of the interaction between a page and its fans don’ttake place on tabs 	
.but on fans’ homepage!
DO Post photos and questions
DO Be grateful to your fans!
DO Respect Terms Of Service Facebook & Platform Policies
Advertising budget :  $9 billions/year “Facebook is the future” “Facebook is a must-have for digital advertising and brand building” Innovation OutreachVenturing Day, janvier 2010
PreferredDeveloper Consultant Q&A Thomas.Jestin@krds.fr KRDS co-founder Athens, December, the 20th, 2010

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