11. End to End – Vision to Reality Business Challenge & Design Solution Delivery Training & Enablement Day 2 Support Technical Help Desk In-sourced Out-sourced On Shore Off Shore Multi Shore Customer Care IT Service Desk BPO Managed Services ILT Training – End User Admin eLearning – Hosted LMS Custom Content Staff Augmentation Virtual Events 365 Messaging & Security Mail: Exchange, IBM Lotus Notes, Novell Groupwise UCC: MS OCS / LCS, IBM Sametime, VOIP Systems: AD, Windows 2008, VMWare, UNIX, LInux Application & BI Development: VB, C++, ASP, J2EE, Platform: MS MOSS/.NET, IBM WebSphere, RedHat JBOSS, RIM Blackberry Application: MS Axapta, Solomon, GP, CRM Infrastructure & Networking HP, Dell, IBM, Cisco, VMWare, RIM Blackberry Business Software ERP, PLM, Financial, EDI Enterprise Application Solutions Unified Collaboration Portals, KM, CRM Mobility Custom App Dev Business & Technology Support Services Infrastructure Virtualization Backup Recovery & Archiving High Availability Disaster Recovery Hardware Desktop, Notebook, Server, Storage, Network
21. Web ConferencingCGS Delivery Partnerships Dell Professional Services IBM Global Technology Services HP Technical Services Microsoft Consulting Services RIM / Blackberry Professional Services