Architecting E Governance Space Npc Lecture Feb 2009

ARCHITECTING EGOVERNANCE SPACE Prof. K. Subramanian Professor & Director Advanced Center for Informatics & Innovative Learning, IGNOU Consulting IT Adviser to CAG of India EX. DDG(NIC), Ministry of Comm. & IT

PRINCIPLES OF GOOD GOVERNANCE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

E-GOVERNMENT IS EVOLUTIONARY NAMING IS EVOLUTIONARY, E-GOVERNANCE IS YET TO TAKE OFF ,[object Object],e-Government is evolutionary, Naming is evolutionary, e-Governance is yet to Take off

FOUR MANTRAS OF GOOD DIGITAL GOVERNANCE ,[object Object],[object Object],[object Object],[object Object],06/09/09

UNDERLYING FOUNDATIONS OF ARCHITECTING EGOV SPACE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

FOUR DIMENSIONS OF EGOV ,[object Object],[object Object],[object Object],[object Object]

FIVER TIER ARCHITECTURE FOR EGOV SPACE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

COMPETENCES REQUIRED FOR EGOV PROJECTS PLANNING ,[object Object],[object Object],[object Object],[object Object],[object Object]

NEEDED COMPETENCIES ,[object Object],[object Object],[object Object],[object Object]

Emerging Technologies -Competitive Environments & Integration Catering through ICE Technologies 1. IT 2. BT 3. CT 4. ET 5. NT 6. ST 1. Operational Integration 2. Professional Integration (HR) 3. Emotional/Cultural Integration ICE is the sole integrator & IT/Cyber Governance is Important ,[object Object],[object Object],[object Object],[object Object],[object Object]

TECHNOLOGY SELECTION FOR EGOV PROJECTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TECHNIQUES & REQUIREMENT ENGINEERING/ARCHITECTING THE EGOV SOLUTION SPACE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],eGovernment projects need managers, but they also need leaders as well

GOOD GOVERNANCE STRENGTHENING INTEGRATION OF MULTI-STAKEHOLDERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/09/09

IDEA 1: UNDERTAKE A STRUCTURED EGOVERNMENT STRATEGY EXERCISE

IDEA 2: ENSURE YOUR EGOV STRATEGY HAS A SOUND UNDERLYING ARCHITECTURE ,[object Object],[object Object],[object Object],[object Object],[object Object]

IDEA 3: CREATE A SINGLE HIGH-LEVEL STRATEGIC BODY ,[object Object],[object Object]

IDEA 4: DON'T LET STRATEGY BECOME DETACHED FROM LOCAL REALITIES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

IDEA 5: SET CLEAR "GO/NO GO" CRITERIA ,[object Object],[object Object],[object Object]

IDEA 6: MAKE YOUR EGOVERNMENT VISION CLEAR, COLLECTIVE, CHALLENGING AND CUSTOMISED ,[object Object],[object Object],[object Object]

IDEA 7: THE OBJECTIVES OF EGOVERNMENT STRATEGY SHOULD BE BETTER GOVERNMENT ,[object Object]

IDEA 8: DO SOMETHING ,[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT PROJECT MANAGEMENT ,[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT PROJECT MANAGEMENT ,[object Object],[object Object],[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT CHANGE MANAGEMENT ,[object Object],[object Object],[object Object]

IDEA 2: STAKEHOLDER INVOLVEMENT IS A MUST ,[object Object]

IDEA 3: PROJECTS NEED LEADERS AS WELL AS MANAGERS ,[object Object],[object Object],[object Object],[object Object],[object Object]

THE FACTOR MODEL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

DESIGN-REALITY GAP MODEL ,[object Object]

IDEA 1: ATTUNE THE PROJECT TO POLITICAL CYCLES ,[object Object],[object Object]

IDEA 2: DON'T IGNORE SELF-INTEREST ,[object Object]

IDEA 3: EGOVERNMENT IS A CHESS GAME ,[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT DESIGN IDEA 1: PROTOTYPE AND / OR PILOT YOUR PROJECT ,[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT DESIGN IDEA 2: STAKEHOLDER INVOLVEMENT IS A MUST ,[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT COMPETENCIES IDEA 1: ADDRESS THE WHOLE RANGE OF NEEDED COMPETENCIES ,[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT COMPETENCIES IDEA 2: IDENTIFY AND DEVELOP THE NEEDED COMPETENCIES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT DESIGN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT TECHNOLOGICAL INFRASTRUCTURE ,[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT EXTERNAL & INTERNAL DRIVERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

AVOIDING EGOV FAILURE: IDEAS ABOUT EXTERNAL & INTERNAL DRIVERS ,[object Object],[object Object]

03/10/08 Suny BUFF Lecture 27th Nov 2007 Assurance in the PPP Environment

ENABLING TO RAPIDLY MOVE UP THE E-GOVERNANCE EVOLUTION STAIRCASE Strategy/Policy People Process Technology 3. Transaction Competition Confidentiality/privacy Fee for transaction E-authentication Self-services Skill set changes Portfolio mgmt. Sourcing Inc. business staff BPR Relationship mgmt. Online interfaces Channel mgmt. Legacy sys. links Security Information access 24x7 infrastructure Sourcing Funding stream allocations Agency identity “ Big Browser” Job structures Relocation/telecommuting Organization Performance accountability Multiple-programs skills Privacy reduces Integrated services Change value chain New processes/services Change relationships (G2G, G2B, G2C, G2E) ‏ New applications New data structures Time 2. Interaction Searchable Database Public response/ email Content mgmt. Increased support staff Governance Knowledge mgmt. E-mail best prac. Content mgmt. Metadata Data synch. Search engine E-mail 1. Presence Publish Existing Streamline processes Web site Markup Trigger 4. Transformation Cost/ Complexity Define policy and outsource execution Retain monitoring and control Outsource service delivery staff Outsource process execution staff Outsource customer facing processes Outsource backend processes Applications Infrastructure Value 5. Outsourcing Constituent Evolve PPP model

Thank you ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Let all of us work together to make our country a Developed And Good Governed Nation

Architecting E Governance Space Npc Lecture Feb 2009

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Architecting E Governance Space Npc Lecture Feb 2009