Presentation given at the "Enterprise 2.0 in Europe" workshop where the results of the interim report of the “Enterprise 2.0 study were presented and discussed with experts. Policy implication of the e2.0 study D.Osimo Tech4i2, Brussels, 14th of September 2010

1. Summary of Interim Results 14 September 2010 David Osimo Tech4i2 Enterprise 2.0 study

4. We are here

5. Key questions

6. Quot homines, tot sententiae

8. Examples

9. Values, not only tools

10. What is new Traditional Enterprise apps Enterprise 2.0 Mission Enable pre-defined groups/teams working closely together and/or relatively formal collaborative relationships. Enable individuals to act in loose, ad-hoc collaborations with a potentially very large number of others. Relationship to organisational hierarchy Tools reflect the organizational hierarch and roles within them. Little link to organizational hierarchy Control of structure Centrally imposed and generally rigid controls Emergent (=emerges and evolves) Content originated by Specialists with authorisation All users - also emergent Control over users Users/participants are fixed and their roles pre-defined. Roles by choice and can evolve over time (emergent) Control mechanisms Formal, rules Norms, examples Change of content timescales Slow Rapid Delivery model Typically on premise commercially licensed software Range of delivery models including on premise, cloud, commercial, open source, stand-alone, suites or add-ins to E1.0 systems Range of participants Colleagues with similar or complementary job roles Anyone in the organization and potentially outside (e.g. customers) Links between participants Peer or hierarchical Links can be strong to non-existent (or 'potential') within the group Typical tools Knowledge management, knowledge repositories, decision automation Blogs, wikis, social networking, prediction markets Communication patterns One-to-one Many-to-many

11. What is new E-mail? Traditional Enterprise apps Enterprise 2.0 Mission Enable pre-defined groups/teams working closely together and/or relatively formal collaborative relationships. Enable individuals to act in loose, ad-hoc collaborations with a potentially very large number of others. Relationship to organisational hierarchy Tools reflect the organizational hierarch and roles within them. Little link to organizational hierarchy Control of structure Centrally imposed and generally rigid controls Emergent (=emerges and evolves) Content originated by Specialists with authorisation All users - also emergent Control over users Users/participants are fixed and their roles pre-defined. Roles by choice and can evolve over time (emergent) Control mechanisms Formal, rules Norms, examples Change of content timescales Slow Rapid Delivery model Typically on premise commercially licensed software Range of delivery models including on premise, cloud, commercial, open source, stand-alone, suites or add-ins to E1.0 systems Range of participants Colleagues with similar or complementary job roles Anyone in the organization and potentially outside (e.g. customers) Links between participants Peer or hierarchical Links can be strong to non-existent (or 'potential') within the group Typical tools Knowledge management, knowledge repositories, decision automation Blogs, wikis, social networking, prediction markets Communication patterns One-to-one Many-to-many