HUMAN RESOURCE MANAGEMENT Eleventh Edition GARY DESSLER

1. Interviewing Candidates Chapter 7 Part 2 | Recruitment and Placement

3. Basic Features of Interviews Interview Structure Interview Administration Selection Interviews Interview Content

4. Types of Interviews Selection Interview Appraisal Interview Exit Interview Types of Interviews

5. Interview Formats Unstructured or Nondirective Interview Interview Formats Structured or Directive Interview

6. Interview Content Situational Interview Stress Interview Behavioral Interview Job-Related Interview Types of Questions

7. Administering the Interview Unstructured Sequential Interview Structured Sequential Interview Panel Interview Mass Interview Phone and Video Interviews Computerized Interviews Web-Assisted Interviews Ways in Which Interviews Can Be Conducted

8. What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management Applicant’s Personal Characteristics Interviewer Behavior Factors Affecting Interviews First Impressions (Snap Judgments) Interviewer’s Misunderstanding of the Job Candidate-Order (Contrast) Error and Pressure to Hire

9. How to Conduct a More Effective Interview Suggestions: Prepare for the Interview Structure Your Interview Establish Rapport Ask Questions Close the Interview Review the Interview 1 2 3 4 5 6