Msu Global Case Study
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MSU Global approach and integration of web 2.0 to customer service, instructional design and marketing
![Developing Strategies to Leverage Web 2.0 for Student Services & Marketing May 7, 2008 Karen Vignare, Director, Customer Experience [email_address] © 2008, Vignare](https://image.slidesharecdn.com/msu-global-case-study-1210519078338232-9/85/Msu-Global-Case-Study-1-320.jpg)
![MSU Snapshot ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2008, Vignare](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Msu Global Case Study
- 1. Developing Strategies to Leverage Web 2.0 for Student Services & Marketing May 7, 2008 Karen Vignare, Director, Customer Experience [email_address] © 2008, Vignare
- 6. Customer Experience Technology People & Places Processes
- 13. Open Courseware © 2008, Vignare http://www.msuglobal.com/opencourseware/
- 14. © 2008, Vignare My Horse University Open Courses
- 15. Community Building http://foodsafetyknowledgenetwork.org/ © 2007, Vignare
Notes de l'éditeur
- Welcome to Sloan-c’s online workshop, Students as Customers. My name is Karen Vignare and I work for Michigan State University at MSU Global. My title is director of the customer experience