Team Audit

1. Washington RedskinsJuly 19, 2011ShilpaGoyalHimashiKarunaratneBrian LevineKwasiNtiamoah

2. Principles of Audit Successes/Failures (Outcome-based) Strengths/Weaknesses (Process-based) Measure Against High Performance Team List Criteria

3. Audit Findings Redskins used to be a high performing team, but are now a low performing team. Their product, the onfield team, is poor. The team, consisting of the owner, general manager and head coach, is a consistently low performing team. There are many areas where the Redskins need to improve to become a high performing team.

5. Appeared in four Super Bowls

7. No Super Bowl Appearances

10. Indistinct roles and irrelevant members

15. Redskins must revisit team basics: rethink purpose, approach and performance goals and objectives for team strategy.

16. Distinct roles

18. High coaching turnover (7 coaches in 12 years) has weakened leadership.

19. Led to disconnect between owner, general manager and head coach; team is less willing to take risks.

20. Every team member has a voice

22. Instead of working with coaches, the Redskins’ management have undermined them by assuming some of their roles.

23. Improvement by constructive criticism

24. Criticism is at times accomplished through the local media, which has harmed team’s trust and cohesiveness.

29. Appropriate roles for management

31. Communication