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Getting Started in Product
      Management

          KYLE WARNECK
 PRODUCT MANAGER, SURVEYMONKEY

 SILICON VALLEY PRODUCT CAMP 2013
           MARCH 23, 2013
Who are you?
Who Am I?

  https://www.vizify.com/kylewarneck




https://www.vizify.com/kylewarneck
The goals of the session

 In the spirit of teach what you know . . .
 Share the results of a survey
 Share some good ideas from others
 Provide a forum for others to ask good questions
The Problem: Need Experience



First, remember that hiring managers strongly prefer candidates
who are already product managers. Unfair? Sure. What you
want to hear? Probably not. But that’s the cold, hard
reality. Would you want to hire a newbie ?

“Getting Your First Product Management Job”
Rich Mironov, Mironov Consulting
http://www.mironov.com/1st-pmjob/
The Problem: No Entry Level Job
The Problem: Showing Expertise as a Generalist
But somebody gets the job,
         right?
Survey Research to the Rescue




 Survey of 63 Current and Former PM’s
 And a few good ideas from other places
 Your mileage may vary!
In scope: How do I get a job?
Out of scope

WHAT IS PRODUCT MANAGEMENT?
Out of Scope: Required Skills




The Product Manager Getting Started Guide
http://www.slideshare.net/mikegoos/product-manager-getting-started-guide
By Mike Goos, VP of Products, Alohar Mobile, Inc
Out of Scope: Who should be a product manager?




  2012-2013 Annual Product Management and Marketing Survey
  Pragmatic Marketing
  http://www.pragmaticmarketing.com/resources/annual-survey.aspx
Making the Jump to Product
      Management

         THE CONTEXT
The Importance of Context: Timing

25%


20%


15%


10%


5%


0%
Organizational Change




11.7% of respondents made
   the jump as part of an
         acquisition
Making the Jump to Product
      Management

           HOW
A Few Popular Paths

50%    46.7%
45%
40%
35%
30%
                 25.0%
25%
20%
15%                         11.7%
                                      10.0%
10%                                              6.7%       6.7%
5%
0%
  Internal Transfer
                External Hire
                         Company AcquiredGrad School Undergrad Company
                                   From        From       Started
Path 1: Internal Transfer

50%    46.7%
45%
40%
35%
30%
                 25.0%
25%
20%
15%                         11.7%
                                      10.0%
10%                                              6.7%       6.7%
5%
0%
  Internal Transfer
                External Hire
                         Company AcquiredGrad School Undergrad Company
                                   From        From       Started
Where Orgs Look for Talent




From What Color is YourParachute
Quoted in “How Employers Prefer to Find Job Candidates”
http://blog.whyhire.me/how-employers-prefer-to-find-job-candidates/
Internal Hires by Previous Role

       UX/Design
          4%



       Marketing
         17%
                   Engineering
                      48%


        Other
         31%
Job Titles of Internal Hires

Account Technologist            Product Marketing Manager
Associate Panel Manager         Project Manager
Director of Analytics           Project Manager / Developer
Director of Engineering         QA Engineer
Development                     Senior Business Analyst
Editorial manager               Senior Customer Operations
Editorial Services Manager      Manager
Firmware Design Engineer        Software Architect
Incident manager                Support Analyst
Manager of Customer Relations   Technical Producer
Manager, Software Engineering   Technical Product Marketing
Online Marketing Manager        Manager
Product Analyst                 Technical Writer
Product Engineering manager     Usability Engineer
Subject Matter Experts




   “I was in Software project management before
getting into product management. Essentially what
   happened was that I became a product subject
matter expert after wrapping up a project and there
was no one to take management over the product so
                       I did.”
Internal Hires are Learners!


          15%
27%                      MBA's

                         Other Adv. Degree

                         Certification (no adv.
                         Degree)
                35%      No additional training
19%
Stepping Stone Jobs – Specialist First




“Anyone trying to get started as a product manager
 in a software company should first understand the
difference between Technical Product Manager and
  Product Marketing Manager roles . . . entry-level
ones are typically cast in one direction or the other.”
You Never Know . . .




     “Journalism degree and 10 years of
   newspaper experience were an excellent
foundation for becoming a product manager.”
Path 2: External Hire

50%    46.7%
45%
40%
35%
30%
                 25.0%
25%
20%
15%                         11.7%
                                      10.0%
10%                                              6.7%       6.7%
5%
0%
  Internal Transfer
                External Hire
                         Company AcquiredGrad School Undergrad Company
                                   From        From       Started
Educational Background

40%

35%                 34%

30%
            27%
25%

20%                                  Internal Hire
      16%
15%                                  External Hire

10%                         7%
5%

0%
        MBA       Other Adv Degree
Functional Work Area are Similar

60%

50%     48%

40%   38%
                                           31%
                                             30%
30%
              23%
20%              17%                               External Hire
                                                   Internal Hire
10%                    8%
                                      4%
                            0%   0%
0%
Job Titles of External Hires

Analyst               IT Systems Analyst
Director, Product     Ecommerce Manager
Marketing             community manager
Principle Engineer    CTO Co-founder
Business Analyst      Business Operations
Sr. Associate         Analyst
Head of Production    Associate Consultant
Engineering Manager   Program Manager
Programmer
Path 3: Go to School

50%    46.7%
45%
40%
35%
30%
                 25.0%
25%
20%
15%                         11.7%
                                      10.0%
10%                                              6.7%       6.7%
5%
0%
  Internal Transfer
                External Hire
                         Company AcquiredGrad School Undergrad Company
                                   From        From       Started
Straight out of Grad School

90.00%       83.33%
80.00%
70.00%
60.00%
50.00%
40.00%                            33.33%
30.00%
20.00%
10.00%
 0.00%
              MBA             Other Adv Degree
What They Did Before

60%
         50%
50%

40%
                      33%
30%

20%                                17%

10%

0%
      Engineering    Finance       HR
What They Say . . .


“I have product manager intern experiences in a Tech
firm”

“I got my MBA after I started in prod mgmt, but it was
totally worth it because it opened doors to companies
that wouldn't have looked twice at my resume (even
with Sr Prd Mgr on it).”
Certificate Programs
Certificate Programs?

  Certification/Training                  Respondents

AIPMM Certified Product manager                3



Certified Scrum Product Owner                  3


UC Berkeley Executive Education Product
                                               2
Management program


Product Owner Agile development
Certificate in Marketing from Berkeley         1
extension


Pragmatic Marketing                            1


New Product Development Professional
Value Innovation BlackBlot Product             1
Management
Path 4: Start Your Own Company

50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
  Internal Transfer
                External Hire
                         Company AcquiredGrad School Undergrad Company
                                   From        From       Started
A Few Final Thoughts
The Start-Up of You




The Start-Up of You
By Reid Hoffman and Ben Casnocha
http://www.thestartupofyou.com/start/
The Start-Up of You

 “Bein motion and court selective randomness”.
 Look for Breakout opportunities
My Two Cents

 Learn Constantly
 Advertise your interests
 Look for senior sponsors
 Go find a great company and do awesome work!
Wrapping Up

QUESTIONS? CONVERSATION?
Please take my survey!

HTTPS://WWW.SURVEYMONKEY.COM/S/SVPCAMP
If you’d like to
contact me



                   Kyle Warneck
                   Product Manager, SurveyMonkey
                   KyleW@SurveyMonkey.com
                   @KyleWarneck
                   https://www.vizify.com/kylewarneck

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Getting Started in Product Management

  • 1. Getting Started in Product Management KYLE WARNECK PRODUCT MANAGER, SURVEYMONKEY SILICON VALLEY PRODUCT CAMP 2013 MARCH 23, 2013
  • 3. Who Am I?  https://www.vizify.com/kylewarneck https://www.vizify.com/kylewarneck
  • 4. The goals of the session  In the spirit of teach what you know . . .  Share the results of a survey  Share some good ideas from others  Provide a forum for others to ask good questions
  • 5. The Problem: Need Experience First, remember that hiring managers strongly prefer candidates who are already product managers. Unfair? Sure. What you want to hear? Probably not. But that’s the cold, hard reality. Would you want to hire a newbie ? “Getting Your First Product Management Job” Rich Mironov, Mironov Consulting http://www.mironov.com/1st-pmjob/
  • 6. The Problem: No Entry Level Job
  • 7. The Problem: Showing Expertise as a Generalist
  • 8. But somebody gets the job, right?
  • 9. Survey Research to the Rescue  Survey of 63 Current and Former PM’s  And a few good ideas from other places  Your mileage may vary!
  • 10. In scope: How do I get a job?
  • 11. Out of scope WHAT IS PRODUCT MANAGEMENT?
  • 12. Out of Scope: Required Skills The Product Manager Getting Started Guide http://www.slideshare.net/mikegoos/product-manager-getting-started-guide By Mike Goos, VP of Products, Alohar Mobile, Inc
  • 13. Out of Scope: Who should be a product manager? 2012-2013 Annual Product Management and Marketing Survey Pragmatic Marketing http://www.pragmaticmarketing.com/resources/annual-survey.aspx
  • 14. Making the Jump to Product Management THE CONTEXT
  • 15. The Importance of Context: Timing 25% 20% 15% 10% 5% 0%
  • 16. Organizational Change 11.7% of respondents made the jump as part of an acquisition
  • 17. Making the Jump to Product Management HOW
  • 18. A Few Popular Paths 50% 46.7% 45% 40% 35% 30% 25.0% 25% 20% 15% 11.7% 10.0% 10% 6.7% 6.7% 5% 0% Internal Transfer External Hire Company AcquiredGrad School Undergrad Company From From Started
  • 19. Path 1: Internal Transfer 50% 46.7% 45% 40% 35% 30% 25.0% 25% 20% 15% 11.7% 10.0% 10% 6.7% 6.7% 5% 0% Internal Transfer External Hire Company AcquiredGrad School Undergrad Company From From Started
  • 20. Where Orgs Look for Talent From What Color is YourParachute Quoted in “How Employers Prefer to Find Job Candidates” http://blog.whyhire.me/how-employers-prefer-to-find-job-candidates/
  • 21. Internal Hires by Previous Role UX/Design 4% Marketing 17% Engineering 48% Other 31%
  • 22. Job Titles of Internal Hires Account Technologist Product Marketing Manager Associate Panel Manager Project Manager Director of Analytics Project Manager / Developer Director of Engineering QA Engineer Development Senior Business Analyst Editorial manager Senior Customer Operations Editorial Services Manager Manager Firmware Design Engineer Software Architect Incident manager Support Analyst Manager of Customer Relations Technical Producer Manager, Software Engineering Technical Product Marketing Online Marketing Manager Manager Product Analyst Technical Writer Product Engineering manager Usability Engineer
  • 23. Subject Matter Experts “I was in Software project management before getting into product management. Essentially what happened was that I became a product subject matter expert after wrapping up a project and there was no one to take management over the product so I did.”
  • 24. Internal Hires are Learners! 15% 27% MBA's Other Adv. Degree Certification (no adv. Degree) 35% No additional training 19%
  • 25. Stepping Stone Jobs – Specialist First “Anyone trying to get started as a product manager in a software company should first understand the difference between Technical Product Manager and Product Marketing Manager roles . . . entry-level ones are typically cast in one direction or the other.”
  • 26. You Never Know . . . “Journalism degree and 10 years of newspaper experience were an excellent foundation for becoming a product manager.”
  • 27. Path 2: External Hire 50% 46.7% 45% 40% 35% 30% 25.0% 25% 20% 15% 11.7% 10.0% 10% 6.7% 6.7% 5% 0% Internal Transfer External Hire Company AcquiredGrad School Undergrad Company From From Started
  • 28. Educational Background 40% 35% 34% 30% 27% 25% 20% Internal Hire 16% 15% External Hire 10% 7% 5% 0% MBA Other Adv Degree
  • 29. Functional Work Area are Similar 60% 50% 48% 40% 38% 31% 30% 30% 23% 20% 17% External Hire Internal Hire 10% 8% 4% 0% 0% 0%
  • 30. Job Titles of External Hires Analyst IT Systems Analyst Director, Product Ecommerce Manager Marketing community manager Principle Engineer CTO Co-founder Business Analyst Business Operations Sr. Associate Analyst Head of Production Associate Consultant Engineering Manager Program Manager Programmer
  • 31. Path 3: Go to School 50% 46.7% 45% 40% 35% 30% 25.0% 25% 20% 15% 11.7% 10.0% 10% 6.7% 6.7% 5% 0% Internal Transfer External Hire Company AcquiredGrad School Undergrad Company From From Started
  • 32. Straight out of Grad School 90.00% 83.33% 80.00% 70.00% 60.00% 50.00% 40.00% 33.33% 30.00% 20.00% 10.00% 0.00% MBA Other Adv Degree
  • 33. What They Did Before 60% 50% 50% 40% 33% 30% 20% 17% 10% 0% Engineering Finance HR
  • 34. What They Say . . . “I have product manager intern experiences in a Tech firm” “I got my MBA after I started in prod mgmt, but it was totally worth it because it opened doors to companies that wouldn't have looked twice at my resume (even with Sr Prd Mgr on it).”
  • 36. Certificate Programs? Certification/Training Respondents AIPMM Certified Product manager 3 Certified Scrum Product Owner 3 UC Berkeley Executive Education Product 2 Management program Product Owner Agile development Certificate in Marketing from Berkeley 1 extension Pragmatic Marketing 1 New Product Development Professional Value Innovation BlackBlot Product 1 Management
  • 37. Path 4: Start Your Own Company 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Internal Transfer External Hire Company AcquiredGrad School Undergrad Company From From Started
  • 38. A Few Final Thoughts
  • 39. The Start-Up of You The Start-Up of You By Reid Hoffman and Ben Casnocha http://www.thestartupofyou.com/start/
  • 40. The Start-Up of You  “Bein motion and court selective randomness”.  Look for Breakout opportunities
  • 41. My Two Cents  Learn Constantly  Advertise your interests  Look for senior sponsors  Go find a great company and do awesome work!
  • 43. Please take my survey! HTTPS://WWW.SURVEYMONKEY.COM/S/SVPCAMP
  • 44. If you’d like to contact me Kyle Warneck Product Manager, SurveyMonkey KyleW@SurveyMonkey.com @KyleWarneck https://www.vizify.com/kylewarneck

Notes de l'éditeur

  1. Poll of the roomCurrent/Former PM’sAspiring PM’sFunctional Work Area?EngineersMarketingFulltime StudentsSomething else?
  2. Visualize.me
  3. In the spirit of share what you knowI’m new at this, but I can tell you how I got hereWhat do once you become a pm . . Should probably ask some one elseHoping for lots of room for conversation
  4. A bad PM can do a lot of damage.
  5. End of Lateral Career Path
  6. End of Lateral Career Path
  7. 1 product manager for every 7 devs and 1:1 with Dev MgrsRise of product Managers in senior rolesHow did you get the job
  8. Surveyed 63 current and former PMsSmall Sample SizesSkewed by my friends and coworkers (lots of Monkeys & SurveyMonkeys)Not so much who gets the job or why get this job?Skewed by the Monkey (and my friends)YMMVAlso surveyed prospective pm’s, but not enough to report onA few good ideas from other places
  9. Crazy paths into 3 Company foundersStraight from MBAsCame up through the organizationIfthis is not you, it’s ok to leave
  10. Tough question and worthy of a session on it’s ownRefers more to where you sit in the organization more than your day to day jobBy nature cross functional and the job changes by day and by roleMarketing copy and a db diagram (don’t necessarily need to write either one)SurveyMonkey 13 folks – marketing focussedvs feature focussedYelp has 15 – two groups (advertisers and reviewers)Exec’s provide the why, You provide the what, the engineers provide the how
  11. 13th annual1,500 people
  12. Some general observations from the survey
  13. Why Does the organization need a product manager
  14. Lots and lots of “Other”
  15. Vs 50% in general populationAttending product camp.Or speaking at a conference . . .Not generally
  16. I wasn’t hired for my mediocre CSS skills
  17. Idiosyncratic
  18. Nearly twice as likely to have MBA as internal transfers (27% vs 15%)Less likely to have some other degree (7% vs 35%) Similar mix of previous functional work areas
  19. Slightly Fewer EngineersMore MBA Analyst Types
  20. More Senior?More Analysis
  21. This works, but usually combined with internships and a good previous work experience
  22. Small Numbers
  23. Rich Mironov doesn’t use themAne neither do IBut I liked the reading list
  24. Two reasons to do a start upMoney and opportunity1/3 of the PM’s on the Product Manager Team at the Monkey
  25. Manage your career like a businessDifferentiateBe Entrepeneurial
  26. Think about what’s your differentiatorSacrifice earnings for learnings- like a startup in pre-profit mode
  27. Glad to share the full data set