2. Most times, the
people reading your
resume don’t know
you. This piece of
paper is their first
impression of you.

3.  The organization:
› Google them, Wetfeet.com, review their website
› Know history of company, # of employees,
products or services offered, competitors,
reputation, etc.
› Network
 The position:
› Read the description – save a copy of the posting
› Review job title on Occupational Outlook
Handbook, O*Net, or through networking

4.  Positive attitude,  Leadership Potential
enthusiasm and
genuine interest
 Motivation, initiative,
and the ability to
 Knowledge of the learn
company
 Technical
 Understanding of knowledge
how your career
goals, skills, interests,  Communication skills
etc. fit with the  Someone who is a
position and the good fit!
company

5. Linda M. Pollock, NCC
123 College St. 336-256-0223
Greensboro, NC 27412 L_polloc@uncg.edu
• Full Name
• Address (can be omitted when
posting online)
• Phone (with professional
voicemail, no ring back tone)
• Email (that you check regularly)

6. Objective:
An internship utilizing my business education,
customer service experience and strong
communication skills
Summary of Qualifications:
• Over 3 years experience interacting with a variety
of
customers while meeting and exceeding sales goals
• In-depth knowledge of medical terminology and
pharmaceutical terms
• Excellent rapport-building, presentation, and closing
skills

7. The University of North Carolina at Greensboro
Bachelor of Science, Accounting, May 2011
Minor in Spanish
GPA: 3.45
*Worked 20hr/week consistently while pursuing
degree
The University of North Carolina at Greensboro
Bryan School of Business and Economics
B.S., Marketing, December 2011
Relevant Coursework: International Marketing,
Social Research, Business Statistics

8. Smith’s Accounting Financial Services, Greensboro, NC
Accounting Technician, August 2003-May 2005
• Effectively input journal entries and new/revised
account attributes into the Financial Records
Systems (FRS)
• Assisted Payroll with data entry of manifest and new
employee assignments
• Processed accounts payable vouchers on FRS

9. • Leadership • Internship Experience
• Go through the resume
Honors/Awards • Relevant Associations
• Languages • with a
checklistVolunteerism
• Computerneighbor’s • Internships
Skills resume. We
• • Community
Study Abroad be coming around Service
will
• Academic Projects • Related Courses
to help • Campus Involvement
you too!
• Memberships
• Find at least 3 things
Presentations • Activities
• you can suggest to
Other Employment • Certifications
improve.
Be specific to your field when possible
i.e. Marketing Research Projects v. Academic Projects

10. • Bold or italicize only the most
important/relevant information
• Be clear and concise
• List from most recent to least recent
• List in order of relevancy
• Every word should support your desired
career goal
• Ask yourself the “So What?” question
• Be prepared to invest some time & effort!

11. • Create separate document titled
Professional_References.doc
• Use same header as your resume
• Include the following for each reference
• Name
• Title at current job
• Company (current one)
• Address of current company
• Phone – that is accessible to them
• Email – that they will check
• If needed, add “Former supervisor with ___”

12. • When to use one
• What to include
• What to avoid
• “I hope,” “drawn to,” “I feel” – prove it!

13. • www.linkedin.com – a professional Facebook
• LinkedIn is the leading professional network on
the web, enabling you to:
• Connect with classmates, faculty, and
family professionally
• Find new opportunities for internships and
full time positions
• Manage what potential employers learn
about you from the Internet

14.  To sell yourself
› Emphasize your skills, abilities, strengths and
knowledge in relation to the position
 To tell the employer what you have to
offer as a future employee
 To obtain more information about the
job your are applying for and the
company to determine if it is a good fit
 To land the job!

15.  Consider your skills, strengths, weaknesses,
and goals
 Answer– why should they hire you? What’s
unique to you and your experiences?
 Have stories for everything on your resume
 How will you add value to their company?
 Review typical interview questions and
think through examples from your
experiences

16.  First impressions  Wear minimal jewelry
count…a lot!  Wear little or no
 Look neat, cologne or perfume
professional, and
conservative
 Don’t wear anything
too tight or too
 Don’t be too flashy revealing
or too trendy
 Try on your interview
 Be clean and well- attire a week or so
pressed before your interview
 Shine your shoes

18.  Telephone – screening interview
 Second or Follow-Up
 Traditional – one-on-one
 Panel/Board – two or more
 Group – number of candidates together
 Dinner/Lunch
**Try to find out in advance how many people you’ll
be interviewing with, who you’ll be interviewing
with, and how long the interview will be.

19. Do Bring Don’t Bring
 Application and  Cell phones – turn
forms previously off
given/requested  iPod
 Extra copies of  Food or drinks
resume
 Gum
 List of references
 Copy of questions
you intend to ask
the employer

20.  Arrive early!!
 Smile
 Make good eye contact
 Greet people with a firm handshake
 Be polite and treat everyone with respect
 Be able to make small talk
 Address people by Mr./Ms./Mrs./etc., until they
tell you otherwise
 Watch what you say and do from the moment
you arrive to the moment you leave

21. The Queen’s The wet fish
The proper handshake!
The robber glove The terminator

22. Try it
now!
 Ingredients of an effective 1-minute commercial
 Concisely summarize
› Degree, majors, minors
› A targeted summary of work experience
› An outline of the skills you have developed
› Activities demonstrating leadership, teamwork, and
service
› Warm, confident tone and open body language
› Specific interest in company, demonstrated by
research
Where have you been + where are you now
+ where are you going

23.  Behavioral Based Interviewing – relies on
examples from past to predict future
 STAR Technique
› Situation
› Task
› Action
› Result
 Focus on the positive & be able to positively
address the negative
 Don’t blame or point fingers
 Can still be used for what you would do in that
situation (future tense)

24. › Give me an example of a time when you set
a goal and were able to achieve it.
› Give me an example of when you showed
initiative and took the lead.
› Give me an example of a time when you
tried to accomplish something and failed

25.  This is your chance to learn about the company
and find out if they are a good fit for you.
 Have approx. 10 questions. Be prepared to ask
2-5.
 Be creative with questions, base on research and
your experience(s).
 Only ask a question if you want to know the
answer!
 Be cognizant of what they already answered.
 Do NOT ask about salary or benefits...Ask about
opportunities
 ALWAYS find out what the next step in the
process is.

26.  Thank the interviewer(s)
 Get a business card(s)
 Reiterate your interest
 Ask what the next step is
 Evaluate your performance
 Write a thank you note within 24 hours – the
sooner, the better

27.  Be yourself!
 Be confident
 Connect your answers with the position and
company – how will you add value to them?
 Bring contact information for the person you’re
interviewing with and directions
 Bring extra copies of your resume, references,
and any other necessary information
 Ask questions

28.  Discussing personal  Discuss salary,
topics benefits, or vacation
 Negative comments  Ramble or dominate
about yourself, the interview
former employers,
professors, etc.  Interview or accept
a second interview if
 Exaggerate your you’re not genuinely
accomplishments interested
 Cancel an interview  Chew gum (during)
 Bring your cell phone  Smoke (before &
into an interview during)