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Therapeutic Modes
               Gregorio, L.M.
                Maximo, B.K.
        USTH-CC Interns, 2013
 INTRODUCTION
    6   THERAPEUTIC MODES
     ◦ advocating,
     ◦ collaborating,
     ◦ empathizing,
     ◦ encouraging
     ◦ instructing
     ◦ problem solving
     SUMMARY

OUTLINE
 Personalities are comprised of a unique
  set of emotional experiences, a distinct
  pattern of interpersonal behavior, and a
  stable psychobiological profile (Kagan,
  2000).
 product of genetics, biology and
  experiences interacting within one’s family
  and in the broader social community



INTRODUCTION
Genetics,
      +
   Biology
      +
 Experiences




TEMPERAMENT
 personality and temperament do not
  change significantly over the life span
  (Kagan, 2000)
 how we relate to others daily vary
 interpersonal strategies
   a specific way of relating to a client




Therapeutic Modes
 reflected in (a) her fundamental
  motivation to serve others, (b) her
  preferred approach to serving, and (c) the
  values she hold while serving
 reflected through her ways in specific
  ways in which she behaves and interacts
  with clients.




Therapist’s Personality
   Optimal therapy = flexibility of OT
    ◦ develop an awareness of her natural modes
    ◦ develop the self-discipline to using the modes
    ◦ be aware of the limits of the modes
◦ advocating,
 ◦ collaborating,
 ◦ empathizing,
 ◦ encouraging
 ◦ instructing
 ◦ problem solving




THERAPEUTIC MODES
   Negative effects
    ◦ Too frequently or inflexibly,
    ◦ When the timing is not right for the client,
    ◦ When the mode is not consistent with the
      client’s personality as a whole, and
    ◦ When the mode is not changed so as to be
      more consistent with the client’s interpersonal
      needs of the moment
Advocating Mode
Optimally
               Functional




Occupational       Social   Physical
   Provide clients with vital resources

   Approach interpersonal difficulties by
    adjusting and accommodating to the
    needs of the client

   OT becomes a facilitator or defender of
    justice




OT as an advocate
   Become involved in civil rights or legal
    activities in behalf of their client

   Consciousness-raising about their legal
    rights , barriers to access and obstacles to
    independence

   Testify on behalf of a client in a legal
    situation
If therapists do not advocate for
 their clients, they would be on their
 own to battle insurance companies,
 agencies that provide public or private
 aid, landlords, educational systems,
 employers,      and   other    powerful
 organizations.




Strength of Advocating Mode
   Underestimating the capabilities of the
    client, making them feel powerless but
    who is actually capable of becoming
    empowered

   Overestimate a client’s desire, ability
    and/   resources for  autonomy    and
    independence




Cautions of Advocating Mode
Collaborating Mode
   Makes decisions jointly with the client

   Involve clients in reasoning

   Solicit ongoing feedback from clients

   Empowering the client to use his or her
    own judgement

   Encourage autonomy and independence

OT as a collaborator
   This mode reflects many of the core
    values of occupational therapy.

   These values are enabled by having
    clients   choose     activities, have
    opinions, and participate actively in
    evaluating the process of therapy and
    reflecting on their own performance




Strengths of Collaborating Mode
   This mode is likely to instill confidence
    in clients
    ◦ because it conveys the idea that therapists
      view them as competent in their ability to
      direct their treatment, choose occupations, and
      gain greater control in determining the course
      of their own lives




Strength of Collaborating Mode
   Overreliance on this style or using it non-
    judiciously across all types of clients

   May not be received well by clients who are
    prefer or are accustomed to view service
    providers are expert

   Client inclined to participate in social or
    cultural networks with hierarchical role
    structures may not value collaboration in
    therapy

Cautions for Collaborating mode
   Clients may be looking for a structured
    instruction, advice, resources and ongoing
    direction

   Therapists who value the collaborating
    mode may misperceive or
    misunderstand less-engaging clients
    as passive or even apathetic, when clients
    are merely behaving in their own comfort
    zone and may become disappointed

Caution for Collaborating Mode
   Unrestrained or unstructured
    collaboration may result in diffusion of
    responsibility or uncertainty regarding
    who is responsible for which part of the
    therapy process

   Overestimating the client’s strengths
    and capacities. Sometimes client’s need a
    more directive therapy



Caution for Collaborating Mode
   Clients may become lost, insecure,
    and/or anxious about the therapy
    process when they are asked to
    participate in a collaborative therapy
    session when they are not yet ready




Caution for Collaborating Mode
Empathizing Mode
   Bearing witness and to fully understand
    a client’s
    physical, psychological, interpersonal, and
    emotional experience

   Put a significant amount of time and
    effort into striving to understand a
    client’s interpersonal needs and
    perspective

   Able to notice and respond to the
    client’s behavior
OT as an empathizer
   OTs listen carefully are watchful of what
    their client’s communicate and adjust
    their approach accordingly

   Use intermissions from “doing” for
    processing and communicating with
    clients

   Using a understanding as a means for
    resolving rifts, obstacles and conflicts

OT as an empathizer
   Provides a model for the clients to learn
    to empathize with themselves and to
    self-reflect and gain insight into their
    emotional reactions and behaviors

   Empathy is fundamental to the
    resolution of conflicts, rifts and
    misunderstanding that occur during
    therapy



Strengths of Empathizing Mode
   Empathizing tends to disarm clients who
    are reluctant, resistant, critical or
    otherwise negativistic about therapy.

   Clients feel responded to, cared about
    and respected.

   More likely to achieve open, honest
    communication with clients which
    increases trust and a more stable
    relationship

Strengths of Empathizing Mode
   Slow pace of this mode may be
    beneficial to clients not yet ready to
    engage in OT

   Overemphasis can place too much
    emotions in the foreground of therapy




Caution for Empathizing Mode
   Some clients may not be ready to see
    or hear emotions reflected back to
    them. Instead feel more comfortable
    focusing on the activity.

   Pacing of treatment is slow and functional
    tasks of the therapy may be delayed or
    left unaccomplished




Caution for Empathizing Mode
   Therapists who show too much emotion or
    probe too much for emotional expression
    from client may be perceived as over-
    involved or psychologically instructive and
    may recoil because of too much
    intimacy or emotional intensity

   Overprotection of clients, inappropriate
    level of dependence in more vulnerable
    or isolated clients

Caution for Empathizing Mode
   Clients may perceive the therapist as a
    friend, and become disappointed and
    rejected when the therapist does not
    behave accordingly to their domains

   For the therapists, emotional over-
    involvement may result to guilt over the
    limitations of what at therapist can
    actually do and result to a burn out

Caution for Empathizing Mode
Encouraging Mode
 therapist works to instill clients with hope,
  courage, and the will to explore or
  perform a given activity
 “cheerleaders”
 Help to generate or help sustain a client’s
  interests in occupational engagement




Encouraging Mode
 open and generous in their emotional
  expression, project a great deal of
  positive energy, skilled at conveying
  optimism and hope, and are willing to
  celebrate and be joyful with their clients
 Playful = children




Strengths of Encouraging Mode
 anxious, demoralized or reluctant
  participants
 convey their belief in a client’s
  potential for success




Strengths of Encouraging Mode
 Clients may be desensitized to its
  use overtime
 Clients may develop have difficulty
  in developing a sense of intrinsic
  motivation independently
 Risk of being misinterpreted




Cautions of Encouraging Mode
Instructing Mode
 Therapists emphasize education
 assume a teaching style
 providing detailed descriptions of the
  objectives and tasks of therapy
 providing feedback to clients about
  the therapy process




Instructing Mode
 provide  their clients with
  information, direction,
  recommendations, and in some
  circumstances, advice
 Instructional statements and mini-
  lectures, role modeling and
  demonstrations
 Q and A



Instructing Mode
 excellent  teachers and clear
  communicators
 empower and inspire their
  clients by
 ◦ sharing information
 ◦ noting accomplishments
 ◦ providing contructive feedback
 ◦ training to utilize tools required for
   adaptation and participation
Strengths of Instructing Mode
 Therapist  may overinvest = react
  more negatively when they cannot
  get clients to do what they would
  like them to do
 Therapist may tend to
  bolster, overprotect, or overinstruct
  their clients to prevent them from
  experiencing failure in therapy


Cautions of Instructing Mode
 Clients may misunderstand therapist’s
  behavior as being parental,
  authoritarian, dominant, controlling, or
  demanding
 Therapists may feel obligated to help
  all clients address their difficulties and
  may miss the point at which client want
  them to simply listen and validate them


Cautions of Instructing Mode
 Therapists rely heavily on using
  reason and logic in their
  relationships with clients
 have excellent technical abilties
 generally approach the interpersonal
  aspects of therapy by reasoning or
  by using other logical approaches



Problem-Solving Mode
 Therapists  are self-sufficient, self-
  disciplined, and straightforward in
  their communications, and
  solution-oriented
 clients who are uncomfortable with
  a more emotion-focused approach


Strengths of Problem-Solving
Mode
 Therapists may be vulnerable to
  assuming an expert stance or a
  more challenging approach without
  paying enough attention to other
  interpersonal needs of the client
 Clients may misinterpret therapist’s
  behavior as too strategic or even
  intimidating


Cautions of Instructing Mode
 unwitting use of technical terms and
  language in inappropriate settings
 Therapist as aloof, judgmental or
  distant by clients who are sensitive,
  vulnerable or are otherwise
  interpersonally demanding




Cautions of Instructing Mode
   No single “typical” manner in which a
    therapist might enact a mode or set of
    modes

   Modes may be used interchangeably
    provided that they do not blend into one
    another during a single communication




Modes in Perspective
   In shifting modes make sure that the two
    modes are easily distinguished

        “I understand why you want to use
    alcohol, but I need to educate you on why
                   you shouldn’t”




Modes in Perspective
1.   Think about what message you believe
     the client needs to hear at that moment

1.   Occasionally remind yourself why it is
     therapeutic for the client to hear the
     given message

1.   Take responsibility for what you say


Suggestions to ensure that modes
are used purely
   is a skill set that incorporates the
    therapeutic modes they view as being
    maximally therapeutic for their clients




Therapeutic Style
No therapist is perfect!
THANK YOU! 

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Therapeutic Modes - My Part

  • 1. Therapeutic Modes Gregorio, L.M. Maximo, B.K. USTH-CC Interns, 2013
  • 2.  INTRODUCTION 6 THERAPEUTIC MODES ◦ advocating, ◦ collaborating, ◦ empathizing, ◦ encouraging ◦ instructing ◦ problem solving  SUMMARY OUTLINE
  • 3.  Personalities are comprised of a unique set of emotional experiences, a distinct pattern of interpersonal behavior, and a stable psychobiological profile (Kagan, 2000).  product of genetics, biology and experiences interacting within one’s family and in the broader social community INTRODUCTION
  • 4. Genetics, + Biology + Experiences TEMPERAMENT
  • 5.  personality and temperament do not change significantly over the life span (Kagan, 2000)  how we relate to others daily vary  interpersonal strategies
  • 6. a specific way of relating to a client Therapeutic Modes
  • 7.  reflected in (a) her fundamental motivation to serve others, (b) her preferred approach to serving, and (c) the values she hold while serving  reflected through her ways in specific ways in which she behaves and interacts with clients. Therapist’s Personality
  • 8. Optimal therapy = flexibility of OT ◦ develop an awareness of her natural modes ◦ develop the self-discipline to using the modes ◦ be aware of the limits of the modes
  • 9. ◦ advocating, ◦ collaborating, ◦ empathizing, ◦ encouraging ◦ instructing ◦ problem solving THERAPEUTIC MODES
  • 10. Negative effects ◦ Too frequently or inflexibly, ◦ When the timing is not right for the client, ◦ When the mode is not consistent with the client’s personality as a whole, and ◦ When the mode is not changed so as to be more consistent with the client’s interpersonal needs of the moment
  • 12. Optimally Functional Occupational Social Physical
  • 13. Provide clients with vital resources  Approach interpersonal difficulties by adjusting and accommodating to the needs of the client  OT becomes a facilitator or defender of justice OT as an advocate
  • 14. Become involved in civil rights or legal activities in behalf of their client  Consciousness-raising about their legal rights , barriers to access and obstacles to independence  Testify on behalf of a client in a legal situation
  • 15. If therapists do not advocate for their clients, they would be on their own to battle insurance companies, agencies that provide public or private aid, landlords, educational systems, employers, and other powerful organizations. Strength of Advocating Mode
  • 16. Underestimating the capabilities of the client, making them feel powerless but who is actually capable of becoming empowered  Overestimate a client’s desire, ability and/ resources for autonomy and independence Cautions of Advocating Mode
  • 18. Makes decisions jointly with the client  Involve clients in reasoning  Solicit ongoing feedback from clients  Empowering the client to use his or her own judgement  Encourage autonomy and independence OT as a collaborator
  • 19. This mode reflects many of the core values of occupational therapy.  These values are enabled by having clients choose activities, have opinions, and participate actively in evaluating the process of therapy and reflecting on their own performance Strengths of Collaborating Mode
  • 20. This mode is likely to instill confidence in clients ◦ because it conveys the idea that therapists view them as competent in their ability to direct their treatment, choose occupations, and gain greater control in determining the course of their own lives Strength of Collaborating Mode
  • 21. Overreliance on this style or using it non- judiciously across all types of clients  May not be received well by clients who are prefer or are accustomed to view service providers are expert  Client inclined to participate in social or cultural networks with hierarchical role structures may not value collaboration in therapy Cautions for Collaborating mode
  • 22. Clients may be looking for a structured instruction, advice, resources and ongoing direction  Therapists who value the collaborating mode may misperceive or misunderstand less-engaging clients as passive or even apathetic, when clients are merely behaving in their own comfort zone and may become disappointed Caution for Collaborating Mode
  • 23. Unrestrained or unstructured collaboration may result in diffusion of responsibility or uncertainty regarding who is responsible for which part of the therapy process  Overestimating the client’s strengths and capacities. Sometimes client’s need a more directive therapy Caution for Collaborating Mode
  • 24. Clients may become lost, insecure, and/or anxious about the therapy process when they are asked to participate in a collaborative therapy session when they are not yet ready Caution for Collaborating Mode
  • 26. Bearing witness and to fully understand a client’s physical, psychological, interpersonal, and emotional experience  Put a significant amount of time and effort into striving to understand a client’s interpersonal needs and perspective  Able to notice and respond to the client’s behavior OT as an empathizer
  • 27. OTs listen carefully are watchful of what their client’s communicate and adjust their approach accordingly  Use intermissions from “doing” for processing and communicating with clients  Using a understanding as a means for resolving rifts, obstacles and conflicts OT as an empathizer
  • 28. Provides a model for the clients to learn to empathize with themselves and to self-reflect and gain insight into their emotional reactions and behaviors  Empathy is fundamental to the resolution of conflicts, rifts and misunderstanding that occur during therapy Strengths of Empathizing Mode
  • 29. Empathizing tends to disarm clients who are reluctant, resistant, critical or otherwise negativistic about therapy.  Clients feel responded to, cared about and respected.  More likely to achieve open, honest communication with clients which increases trust and a more stable relationship Strengths of Empathizing Mode
  • 30. Slow pace of this mode may be beneficial to clients not yet ready to engage in OT  Overemphasis can place too much emotions in the foreground of therapy Caution for Empathizing Mode
  • 31. Some clients may not be ready to see or hear emotions reflected back to them. Instead feel more comfortable focusing on the activity.  Pacing of treatment is slow and functional tasks of the therapy may be delayed or left unaccomplished Caution for Empathizing Mode
  • 32. Therapists who show too much emotion or probe too much for emotional expression from client may be perceived as over- involved or psychologically instructive and may recoil because of too much intimacy or emotional intensity  Overprotection of clients, inappropriate level of dependence in more vulnerable or isolated clients Caution for Empathizing Mode
  • 33. Clients may perceive the therapist as a friend, and become disappointed and rejected when the therapist does not behave accordingly to their domains  For the therapists, emotional over- involvement may result to guilt over the limitations of what at therapist can actually do and result to a burn out Caution for Empathizing Mode
  • 35.  therapist works to instill clients with hope, courage, and the will to explore or perform a given activity  “cheerleaders”  Help to generate or help sustain a client’s interests in occupational engagement Encouraging Mode
  • 36.  open and generous in their emotional expression, project a great deal of positive energy, skilled at conveying optimism and hope, and are willing to celebrate and be joyful with their clients  Playful = children Strengths of Encouraging Mode
  • 37.  anxious, demoralized or reluctant participants  convey their belief in a client’s potential for success Strengths of Encouraging Mode
  • 38.  Clients may be desensitized to its use overtime  Clients may develop have difficulty in developing a sense of intrinsic motivation independently  Risk of being misinterpreted Cautions of Encouraging Mode
  • 40.  Therapists emphasize education  assume a teaching style  providing detailed descriptions of the objectives and tasks of therapy  providing feedback to clients about the therapy process Instructing Mode
  • 41.  provide their clients with information, direction, recommendations, and in some circumstances, advice  Instructional statements and mini- lectures, role modeling and demonstrations  Q and A Instructing Mode
  • 42.  excellent teachers and clear communicators  empower and inspire their clients by ◦ sharing information ◦ noting accomplishments ◦ providing contructive feedback ◦ training to utilize tools required for adaptation and participation Strengths of Instructing Mode
  • 43.  Therapist may overinvest = react more negatively when they cannot get clients to do what they would like them to do  Therapist may tend to bolster, overprotect, or overinstruct their clients to prevent them from experiencing failure in therapy Cautions of Instructing Mode
  • 44.  Clients may misunderstand therapist’s behavior as being parental, authoritarian, dominant, controlling, or demanding  Therapists may feel obligated to help all clients address their difficulties and may miss the point at which client want them to simply listen and validate them Cautions of Instructing Mode
  • 45.  Therapists rely heavily on using reason and logic in their relationships with clients  have excellent technical abilties  generally approach the interpersonal aspects of therapy by reasoning or by using other logical approaches Problem-Solving Mode
  • 46.  Therapists are self-sufficient, self- disciplined, and straightforward in their communications, and solution-oriented  clients who are uncomfortable with a more emotion-focused approach Strengths of Problem-Solving Mode
  • 47.  Therapists may be vulnerable to assuming an expert stance or a more challenging approach without paying enough attention to other interpersonal needs of the client  Clients may misinterpret therapist’s behavior as too strategic or even intimidating Cautions of Instructing Mode
  • 48.  unwitting use of technical terms and language in inappropriate settings  Therapist as aloof, judgmental or distant by clients who are sensitive, vulnerable or are otherwise interpersonally demanding Cautions of Instructing Mode
  • 49. No single “typical” manner in which a therapist might enact a mode or set of modes  Modes may be used interchangeably provided that they do not blend into one another during a single communication Modes in Perspective
  • 50. In shifting modes make sure that the two modes are easily distinguished “I understand why you want to use alcohol, but I need to educate you on why you shouldn’t” Modes in Perspective
  • 51. 1. Think about what message you believe the client needs to hear at that moment 1. Occasionally remind yourself why it is therapeutic for the client to hear the given message 1. Take responsibility for what you say Suggestions to ensure that modes are used purely
  • 52. is a skill set that incorporates the therapeutic modes they view as being maximally therapeutic for their clients Therapeutic Style
  • 53. No therapist is perfect!

Editor's Notes

  1. Disability is a function of environmental barriers rather than client impairments
  2. Vital resources that ensure physical mobility and access, socialization, equal participation, and appropriate work or educational opportunities
  3. Social or cultural networks with hierarchical role- looking for structured instructions, advice, resources, and ongoing direction Overvaluing may lead to the therapist misunderstanding or misperceiving less-engaged clients as being passive or even apathetic when these clients are merely behaving within their own sociocultural comfort zone. If does not identify and examine this discrepancy would lead the therapist to become disappointed Client’s from culture that view the patient-provider relationship in a more hierarchical fashion may mis-perceive the therapist as lacking expertise There are times when clients need more directive therapy to feel a sense of psychological security and emotional stability Asking clients to collaborate before they are ready causes the client to feel confused, lost, insecure and/or anxious
  4. This weakens the intended message and affects the therapist’s influence