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Overview of Location-Based
             Services and
        How to Get Started with
       Location-Based Marketing


Adam Steinberg
Co-Founder, PlacePunch
adam.steinberg@placepunch.com
Introduction

Adam Steinberg
Co-Founder & CEO
PlacePunch

adam.steinberg@
placepunch.com

678.608.1411

@placepunch
@adams472
Agenda

Evolution of social media

What is a check-in?

How to check-in

Location-based marketing overview

5 tips for starting with location-based
 marketing
Evolution of Social Media
2000          2004            2007           2010




              Share photos,   Share what     Share where
Share ideas     updates       you’re doing     you are
•
    What’s causing this change in
    social media?
         GPS-Enabled Smartphones
Smartphone Affordability
Smartphone popularization




    2004             2010
Smartphone usage to exceed
flip phone in 2011
What is a Check-In?
Check-ins are social location
broadcasting and sharing
Check-ins connect friends and
venues
How to Check-In
Download a check-in application
to your smartphone
What applications (location-based
services) offer check-ins?
Check-in at restaurants, stores
Share check-ins on Twitter,
Facebook
Meet friends
Discover new venues
Earn badges
Become the mayor


              Foursquare Mayor:

              Customer with the most days
              checked into your venue over
              the last 60 days
Redeem Check-In Specials
Why check-in?
Socialize

Earn badges; Become the mayor

Receive offers
Location-Based
Marketing Overview
Check-Ins for Business

       Check-Ins Are:

      Customer Visits
      Free Advertising
      Customer Data
Why do check-ins matter?



5 million users

+ 150,000 new users a
week
                        Facebook opens
2,500 media mentions    check-ins to 500
weekly                  million members
Brands marketing through
location-based services
   Restaurants     Retailers
What is location-based marketing?

  Location enable marketers to target customers
  according to real preferences at the right time
Goals of location-based
marketing
+ Repeat customer visits

+ New customer visits

+ Word of mouth awareness

+ Smarter marketing
Location-based marketing is
data and insights
• Where your customers are

• Where else do they visit

• How many friends they have

• Who they are (demographics)
Can you harness location data?
In other words …

         Timeliness
             +
       Personalization

    Customer Loyalty +
  Word of Mouth Marketing
What location-based marketing is not
5 Tips for Starting With
Location-Based Marketing
1. Claim venues and offer
specials to nearby customers
2. Deliver timely, relevant
 messages to customers
Message customers when
they check in
• Goodwill
• Promotional / Bounce backs
• SMS/Email/Twitter

Benefits
• Affinity
• Future visits
• Retweets / Awareness
3. Automate personalized
 marketing
Based on check-ins,             Examples
create personalized
messages for:          Send thank you messages and
                       special rewards to best
                       customers (that must be shared
                       – buy one get one free)
• Frequent customers
• New customers        If a customer hasn’t visited in
                       last 60 days, automatically send
• Lapsed customers     coupon or offer.
4. Identify your potential customers

Market to potential customers that visit
        competitors’ locations
5. Measure. Rinse. Repeat.
Bonus: Incorporate location data in
other marketing efforts
Send the right offers to the right people based
            on their check-in history
2 Minutes on PlacePunch
PlacePunch connects your brand to
customers through location check-ins
             Your Brand
PlacePunch enables marketers to:


  Build check-in loyalty programs
  Send timely, relevant messages
  Build email list
  Learn about customers


www.placepunch.com
Who do we work with?
Learn more at …



       www.placepunch.com
Thanks for your time

Adam Steinberg
Co-Founder & CEO
PlacePunch

adam.steinberg@
placepunch.com

678.608.1411

@placepunch
@adams472
Questions?

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