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Social Media Explained
Who is Lara Solomon? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],These are Mocks – sock covers for mobile phones www.SocialRabbit.net
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Let’s Watch a Video
Social media  is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). It supports the democratization of knowledge and information, transforming people from content consumers into content producers…… Businesses also refer to social media as  user-generated content  (UGC) or  consumer-generated media  (CGM). Social media utilization is believed to be a driving factor in the idea that the current period in time will be defined as the  Attention Age .  Source: Wikipedia.com What is Social Media? OR…. a way to have a conversation with your audience
What is Social Media?
How many Social Networking Sites are out there? Take a guess…………..
Top 20 Social Networking Sites in the world…. Source: Wikipedia.com Jan 2010 Rank Name   Description/Focus   Registered users    Registration   1 Facebook General. 500 million Open to people 13 and older 2 Qzone General. In Simplified Chinese; caters for mainland China users 300 million Open to the General Public 3 Twitter General. Micro-blogging, RSS, updates 145 million Open 4 MySpace General, but with a music focus. 130 million Open to ages 13 and up. 5 Windows Live Spaces Blogging (formerly MSN Spaces) 120 million Open 6 Habbo General for teens. Over 31 communities worldwide.  Chat Room  and  user profiles . 117 million Open to people 13 and older 7 Orkut General. Owned by Google Inc. Popular in  Brazil  and decreasingly, in  India 100 million Open to people 18 and older,  8 Friendster General. Popular in  Southeast Asia . No longer popular in the  western world . 90 million Open to people 16 and older. No children allowed. 9 hi5 General. Popular in  India , Portugal ,  Mongolia ,  Thailand ,  Romania ,  Jamaica ,  Central Africa  and  Latin America . Not popular in the  USA . 80 million Open to people 13 and older. No children allowed. 10 LinkedIn General but mainly business 75 million Open to people 18 and older. 11 Tagged General. Subject to quite some  controversy about its e-mail marketing and privacy policy . 70 million Open 12 Flixster Movies 63 million Open to people 13 and older 13 Vkontakte Russian social network. 59 million Open 14 Netlog General. Popular in Europe, Turkey, the Arab World and Canada's Québec province. Formerly known as Facebox and Redbox 59 million Open to people 13 and older 15 MyLife Locating friends and family, keeping in touch (formerly  Reunion.com ) 51 million Open 16 Classmates.com School, college, work and the military 50 million Open to people 18 and older 17 Odnoklassniki General. Popular in Russia and former Soviet republics 45 million Open 18 Bebo General. 40 million Open to people 13 and older 19 Badoo General, Popular in Europe 37 million Open to people 18 and older 20 Flickr Photo sharing, commenting, photography related networking, worldwide 32 million Open to people 13 and older.
Source date: 16/2/10 Age of users on social networking sites
Source date: 16/2/10 Demographics of users on social networking sites
Is social networking worth it video
People use the internet to make purchase decisions and recommendations to others Are you convinced yet?
Before You Start Work out What You Want ,[object Object],[object Object],[object Object],[object Object]
Do You Google Yourself & Your Business? 80% of people google a business before working with them
 
0 Realtime results 3 Blog results 333 total results
Social Media To Use
®
The Different Facebook Accounts
Types of Facebook Accounts - Profile
Types of Facebook Accounts - Group
Types of Facebook Accounts - Page
Pages express individuality
Why have a page? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Page appears in online search
Page updates appear in news feeds of fans
Position yourself as an expert
Promote Events
Grow A Community Consumers answering each others questions
Engage with Your Audience Mocks video comp
Consumers saying that they haven’t received their Mocks Listen to Your Audience Love negative comments!
Repurpose Content
Research
Facebook Ad’s Fans grew from 4,333 to 336,000 due to this ad
Stats on Page Likers
React in real time Started on Feb 3, Fans on Feb 10 th  = 2322
Facebook Places
Facebook Places & Page Combined
®
Twitter is Growing
Twitter Usage March 2010 statistics
Twitter Usage
Twitter Usage March 2010 statistics
Twitter Usage March 2010 statistics
Twitter is Growing ,[object Object],[object Object]
Customise your page
Customise your page
Your profile appears in online searches
Search for Mudgee
Search for #mudgee
Drive people to your website Hashtags Direct to your website Promote blogs
Communicate Offers
Respond to customers
Starting on Twitter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Starting on Twitter ,[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring Twitter ,[object Object],[object Object],[object Object],[object Object]
App’s for Twitter TweetDeck Can also be used to update your Facebook page & LinkedIn Plus you can now schedule message on it
 
Search for Mudgee Tourism
Create Your Own YouTube Channel
Why YouTube?
Why YouTube?
 
What is LinkedIn? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Profile
Company Profile
Search Engine Results
Link to your blog
Communicate
Promote yourself as an expert
Research Resource
 
Recruitment
Get recommendations
Networking Groups
Networking
Promote Events
Integrates with Outlook/webmail & Twitter
Blogging
What is a Blog? A  blog  (a  blend  of the term  web log )    is a type of  website  or part of a  website . Blogs are usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order.  Blog  can also be used as a verb, meaning  to maintain or add content to a blog . Most blogs are interactive, allowing visitors to leave comments and even message each other via widgets on the blogs and it is this interactivity that distinguishes them from other static websites. Many blogs provide commentary or news on a particular subject; others function as more personal  online diaries . A typical blog combines text, images, and links to other blogs,  Web pages , and other media related to its topic. The ability of readers to leave comments in an interactive format is an important part of many blogs. Most blogs are primarily textual, although some focus on art ( Art blog ), photographs ( photoblog ), videos ( video blogging ), music ( MP3 blog ), and audio ( podcasting ).  Microblogging  is another type of blogging, featuring very short posts.  Source: wikipedia.com
Is Anyone Using Blogs?
Source: Technorati.com State of the Bloggersphere 2010 What do People Say About Blogs?
Source: Technorati.com State of the Bloggersphere 2010 Which sources do you trust for brand, product, or service information?
Source: Technorati.com State of the Bloggersphere 2010 What is your likelihood to recommend a brand, product, or service from these information sources?
Or Photobucket, or Picasso etc….
Photo Blog
Photo Sharing
 
How FourSquare Works… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to Determine the Best Solution  for You ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
-  HARD WORK You Should know that  Social Media is….  -  PART OF MARKETING -  NOT A SILVER BULLET -  A WAY TO PROMOTE -  SOMETHING THAT TAKES TIME
Integrating Social Media  ,[object Object],[object Object],[object Object],2.  Promote other social media links on your social media, eg Twitter on Facebook  3.  Promote your social networks in your current marketing  4.  Integrate your on and off line marketing 5.  Make it easy for people to contact you online 6.  Use your online marketing materials offline and vice versa 7.  Look at what you have already created, eg newsletters, posters, flyers etc. and reuse them 8.  Make it part of your marketing plan 9.  Make someone responsible for it 10.  Use it to build relationships, not just SELL
www.SocialRabbit.net Questions http://au.linkedin.com/in/LaraSolomon   www.Facebook.com/SocialRabbit   www.Twitter.com/LaRoo   www.YouTube.com/user/TheSocialRabbit

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Social Media Explained for Tourism

  • 2.
  • 3.
  • 5. Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). It supports the democratization of knowledge and information, transforming people from content consumers into content producers…… Businesses also refer to social media as user-generated content (UGC) or consumer-generated media (CGM). Social media utilization is believed to be a driving factor in the idea that the current period in time will be defined as the Attention Age . Source: Wikipedia.com What is Social Media? OR…. a way to have a conversation with your audience
  • 6. What is Social Media?
  • 7. How many Social Networking Sites are out there? Take a guess…………..
  • 8. Top 20 Social Networking Sites in the world…. Source: Wikipedia.com Jan 2010 Rank Name   Description/Focus   Registered users    Registration   1 Facebook General. 500 million Open to people 13 and older 2 Qzone General. In Simplified Chinese; caters for mainland China users 300 million Open to the General Public 3 Twitter General. Micro-blogging, RSS, updates 145 million Open 4 MySpace General, but with a music focus. 130 million Open to ages 13 and up. 5 Windows Live Spaces Blogging (formerly MSN Spaces) 120 million Open 6 Habbo General for teens. Over 31 communities worldwide. Chat Room and user profiles . 117 million Open to people 13 and older 7 Orkut General. Owned by Google Inc. Popular in Brazil and decreasingly, in India 100 million Open to people 18 and older, 8 Friendster General. Popular in Southeast Asia . No longer popular in the western world . 90 million Open to people 16 and older. No children allowed. 9 hi5 General. Popular in India , Portugal , Mongolia , Thailand , Romania , Jamaica , Central Africa and Latin America . Not popular in the USA . 80 million Open to people 13 and older. No children allowed. 10 LinkedIn General but mainly business 75 million Open to people 18 and older. 11 Tagged General. Subject to quite some controversy about its e-mail marketing and privacy policy . 70 million Open 12 Flixster Movies 63 million Open to people 13 and older 13 Vkontakte Russian social network. 59 million Open 14 Netlog General. Popular in Europe, Turkey, the Arab World and Canada's Québec province. Formerly known as Facebox and Redbox 59 million Open to people 13 and older 15 MyLife Locating friends and family, keeping in touch (formerly Reunion.com ) 51 million Open 16 Classmates.com School, college, work and the military 50 million Open to people 18 and older 17 Odnoklassniki General. Popular in Russia and former Soviet republics 45 million Open 18 Bebo General. 40 million Open to people 13 and older 19 Badoo General, Popular in Europe 37 million Open to people 18 and older 20 Flickr Photo sharing, commenting, photography related networking, worldwide 32 million Open to people 13 and older.
  • 9. Source date: 16/2/10 Age of users on social networking sites
  • 10. Source date: 16/2/10 Demographics of users on social networking sites
  • 11. Is social networking worth it video
  • 12. People use the internet to make purchase decisions and recommendations to others Are you convinced yet?
  • 13.
  • 14. Do You Google Yourself & Your Business? 80% of people google a business before working with them
  • 15.  
  • 16. 0 Realtime results 3 Blog results 333 total results
  • 18. ®
  • 20. Types of Facebook Accounts - Profile
  • 21. Types of Facebook Accounts - Group
  • 22. Types of Facebook Accounts - Page
  • 24.
  • 25. Page appears in online search
  • 26. Page updates appear in news feeds of fans
  • 27. Position yourself as an expert
  • 29. Grow A Community Consumers answering each others questions
  • 30. Engage with Your Audience Mocks video comp
  • 31. Consumers saying that they haven’t received their Mocks Listen to Your Audience Love negative comments!
  • 34. Facebook Ad’s Fans grew from 4,333 to 336,000 due to this ad
  • 35. Stats on Page Likers
  • 36. React in real time Started on Feb 3, Fans on Feb 10 th = 2322
  • 38. Facebook Places & Page Combined
  • 39. ®
  • 41. Twitter Usage March 2010 statistics
  • 43. Twitter Usage March 2010 statistics
  • 44. Twitter Usage March 2010 statistics
  • 45.
  • 48. Your profile appears in online searches
  • 51. Drive people to your website Hashtags Direct to your website Promote blogs
  • 54.
  • 55.
  • 56.
  • 57.
  • 58. App’s for Twitter TweetDeck Can also be used to update your Facebook page & LinkedIn Plus you can now schedule message on it
  • 59.  
  • 60. Search for Mudgee Tourism
  • 61. Create Your Own YouTube Channel
  • 64.  
  • 65.
  • 69. Link to your blog
  • 71. Promote yourself as an expert
  • 73.  
  • 81. What is a Blog? A  blog  (a  blend  of the term  web log )  is a type of  website  or part of a  website . Blogs are usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order.  Blog  can also be used as a verb, meaning to maintain or add content to a blog . Most blogs are interactive, allowing visitors to leave comments and even message each other via widgets on the blogs and it is this interactivity that distinguishes them from other static websites. Many blogs provide commentary or news on a particular subject; others function as more personal  online diaries . A typical blog combines text, images, and links to other blogs,  Web pages , and other media related to its topic. The ability of readers to leave comments in an interactive format is an important part of many blogs. Most blogs are primarily textual, although some focus on art ( Art blog ), photographs ( photoblog ), videos ( video blogging ), music ( MP3 blog ), and audio ( podcasting ).  Microblogging  is another type of blogging, featuring very short posts. Source: wikipedia.com
  • 82. Is Anyone Using Blogs?
  • 83. Source: Technorati.com State of the Bloggersphere 2010 What do People Say About Blogs?
  • 84. Source: Technorati.com State of the Bloggersphere 2010 Which sources do you trust for brand, product, or service information?
  • 85. Source: Technorati.com State of the Bloggersphere 2010 What is your likelihood to recommend a brand, product, or service from these information sources?
  • 86. Or Photobucket, or Picasso etc….
  • 89.  
  • 90.
  • 91.
  • 92. - HARD WORK You Should know that Social Media is…. - PART OF MARKETING - NOT A SILVER BULLET - A WAY TO PROMOTE - SOMETHING THAT TAKES TIME
  • 93.
  • 94. www.SocialRabbit.net Questions http://au.linkedin.com/in/LaraSolomon www.Facebook.com/SocialRabbit www.Twitter.com/LaRoo www.YouTube.com/user/TheSocialRabbit