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Gaining the most from Multimedia
& Social Networking for your Club
Who is Lara Solomon?


         • Owner of the Mocks brand
            www.MyMocks.com

         • Author of Brand New Day – The Highs &
         Lows of Starting a Small Business
             www.BrandNewDay.com.au

         • Chief Rabbit at Social Rabbit
             www.SocialRabbit.net

         • Winner of Telstra NSW Micro Business
         Award 2008
         • Finalist in Telstra Young Businesswoman
         Award in 2005 and 2008
         • Blogger for www.SmartCompany.com.au



         These are Mocks – sock
         covers for mobile phones
TODAY
• Introductions by you
• What social media is
• What Facebook can offer your club
• What Twitter can offer your club
• What YouTube can offer your club
• What else you could use
• How to decide what to use
Let’s Watch a Video
What is Social Media?
How many Social Networking
Sites are out there?

    Take a guess…………..
Top 20 Social Networking Sites in the world….

Rank Name                Description/Focus                                        Registered users   Registration
 1 Facebook              General.                                                    600 million     Open to people 13 and older
                         General. In Simplified Chinese; caters for mainland
 2   Qzone                                                                           300 million     Open to the General Public
                         China users
 3   Twitter             General. Micro-blogging, RSS, updates                       145 million     Open
 4   MySpace             General, but with a music focus.                            130 million     Open to ages 13 and up.
 5   Windows Live Spaces Blogging (formerly MSN Spaces)                              120 million     Open
                         General for teens. Over 31 communities worldwide.
 6   Habbo                                                                           117 million     Open to people 13 and older
                         Chat Room and user profiles.
                         General. Owned by Google Inc. Popular in Brazil and
 7   Orkut                                                                           100 million     Open to people 18 and older,
                         decreasingly, in India
                         General. Popular in Southeast Asia. No longer popular in                    Open to people 16 and older. No
 8   Friendster                                                                       90 million
                         the western world.                                                          children allowed.
                         General. Popular in India,Portugal, Mongolia, Thailand,
                                                                                                     Open to people 13 and older. No
 9   hi5                 Romania, Jamaica, Central Africa and Latin America. Not      80 million
                                                                                                     children allowed.
                         popular in the USA.
10 LinkedIn               General but mainly business                                85 million      Open to people 18 and older.
                          General. Subject to quite some controversy about its e-
11 Tagged                                                                            70 million      Open
                          mail marketing and privacy policy.
12 Flixster               Movies                                                     63 million      Open to people 13 and older
13 Vkontakte              Russian social network.                                    59 million      Open
                          General. Popular in Europe, Turkey, the Arab World and
14 Netlog                 Canada's Québec province. Formerly known as Facebox        59 million      Open to people 13 and older
                          and Redbox
                          Locating friends and family, keeping in touch (formerly
15 MyLife                                                                            51 million      Open
                          Reunion.com)
16   Classmates.com       School, college, work and the military                     50 million      Open to people 18 and older
17   Odnoklassniki        General. Popular in Russia and former Soviet republics     45 million      Open
18   Bebo                 General.                                                   40 million      Open to people 13 and older
19   Badoo                General, Popular in Europe                                 37 million      Open to people 18 and older
                          Photo sharing, commenting, photography related
20 Flickr                                                                            32 million Source: Wikipedia.com Jan 2010
                                                                                                   Open to people 13 and older.
                          networking, worldwide
Age of users on social networking sites




                            Source date: 16/2/10
Demographics of users on social networking sites




                                Source date: 16/2/10
Before You Start Work out What You Want



Think about…
- Why do you want to use social media?
- Do your audience use it?
- What do you want to achieve from using it?
®
The Different Facebook Accounts
A Facebook Page
Why Facebook Pages


Why have a Page?
• To promote your product /service/business
• To increase brand awareness
• To reach people globally
• To increase the number of people you reach
• To increase sales
• To tell customers about new products/services
• To get feedback on products/services
• To create a community for your business/brand
• To engage your customers
• To increase purchase intent
• To build a relationship with your audience
• To make your customers feel loved!




                                                  14
Page appears in online search
Page updates appear in news feeds of fans
Position Your Club as an Expert
Promote Events
Grow A Community




                   Consumers answering
                   each others questions
Engage with Your Audience
Listen to Your Audience
            Love negative comments!




                Consumers saying that they
                haven’t received their Mocks
Stats on Fans
Facebook Ad’s

Fans grew from 4,333 to 336,000 due
to this ad
Applications
Building your Page

• Quality posts
• Regular posting
• Commenting on visitors posts & comments
• Posting on other RELEVANT pages
• Competitions (see Facebook guidelines)
• Incentise potential visitors to join your page
• Facebook ad’s
• Branded applications, eg gifting
• Events, it could be a virtual event
• Sending updates to the people who like your page
• Photos of people who like your page on your page that they can tag
themselves in
• Check out what other pages are doing that works, and copy them
• Fun posts eg what do you think FBG stands for?
• Guest posts
• Q&A time on your page
• Likers only coupons

Experiment… try… rework… try again!

                                                                       25
Building Your Page

• Add a Facebook like box to your website
• Add a social plugin to your website
• Add a Facebook link to your email signature
• Add a Facebook link to your enewsletter
• Offer free content to get people to like your page
• Ask people to share
• Invite all your Facebook friends to like your page
• Find the influencers in your field and try to associate with them (their
fans will follow them)
• Visit other pages and post content on there to drive people back to your
page
• Ask your visitors what they want
• Keep true to your purpose
• Set goals
• Keep up to date on the new Facebook additions

                Experiment… try… rework… try again!



                                                                             26
®
Twitter is Growing
Twitter Usage




                March 2010
                statistics
Twitter Usage




                March 2010
                statistics
Twitter is Growing


– Average age on Twitter is 39 Years Old
– 2.5 Million Australians are on Twitter
Twitter search for Gymnastics
Twitter search for #Gymnastics
Customise your page
Customise your page
Your profile appears in online searches
Drive people to your website

                         Promote blogs




                          Hashtags

                         Direct to your FB page
Research
Starting on Twitter

• Jump in!
• Choose to use it for personal or business - choose your name accordingly
• Personalise your profile with a photo
• Follow people
• Follow the top Twitter users for ideas
• Search and see who is talking about your keywords
• Engage/talk to people
• Follow people who follow you (when you start)
• Communicate with customers
• Use favourites to save your favourite messages
• Publish helpful content
• Use Twitter for events – hashtags for others to follow
Starting on Twitter

• Create quality content that will generate interest when someone reads it
• Have a link to allow people to find out more if they like your tweet
• Tweet regularly. Twitter is all about “recentcy” and your efforts to keep your
content fresh are handsomely rewarded by Google and others
• Get going! You really could be generating leads using Twitter
• Remember to use keywords important to your business in your tweets
Twitter Don’ts

•   Be Overly Self-Promotional
•   Only Include Links to Your Own Blog
•   Follow Anyone and Everyone
•   Don’t Establish a Personality
•   Don’t Interact With Other Twitter Users
•   Don’t Share Your Twitter Profile on Your Website
•   Don’t Monitor Your Own Brand Chatter
•   Don’t Customize Your Twitter Profile
•   Only Tweet Once Per Week
Measuring Twitter


• The number of followers you have is a measure of your raw
distribution power!
• Use Twitter Grader (www.twitter.grader.com)
• Look at how many @replies you get on tweets
• Number of new leads and visitors
App’s for Twitter

Can also be used to update your Facebook page
Plus you can now schedule messages on it




                                                TweetDeck.com
Search for Gymnastics Clubs
Create Your Own YouTube Channel
Why YouTube?
Why YouTube?
Other Ideas
1. Start a Blog, this could be a photo blog on Flickr, or a text blog using
   Wordpress, a podcast blog or a video blog on YouTube. This can be
   used to promote the club further, to get people interested in what is
   happening, drive traffic to your website & help your website SEO.
2. Add Social Media links to your website, make it easy for people to
   find you
3. Do a survey with your members, to find out which social media they
   are using
4. Use Facebook Places or FourSquare, to allow people to check in at
   the club
5. Use Eventbrite, to publicise events, both free and paid ones
How to Determine the Best Solution
          for Your Club

   • Which one do you enjoy using?
   • How much time do you have?
   • Who will implement it?
   • Can you be consistent?
   • Does it fit into your marketing strategy?
   • What content do you already have?
You Should know that
        Social Media is….


- HARD WORK
- PART OF MARKETING
- NOT A SILVER BULLET
- A WAY TO PROMOTE
- SOMETHING THAT TAKES TIME
www.SocialRabbit.net



                        Questions

http://au.linkedin.com/in/LaraSolomon
www.Facebook.com/SocialRabbit
www.Twitter.com/LaRoo
                                               53
   www.YouTube.com/user/TheSocialRabbit
If you need Help Social Rabbit offers:
• Hands on training workshops on Facebook, Twitter,
Blogging and LinkedIn
• Facebook page reviews to give you ideas of what is
working & what can be improved
• Online Facebook training software – launching on Feb 1st
• Social Media strategies for your club
• Social Media implementation
• Free articles and Tips at www.SocialRabbit.net




                                                             54

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Social Media for Sports Clubs

  • 1. Gaining the most from Multimedia & Social Networking for your Club
  • 2. Who is Lara Solomon? • Owner of the Mocks brand www.MyMocks.com • Author of Brand New Day – The Highs & Lows of Starting a Small Business www.BrandNewDay.com.au • Chief Rabbit at Social Rabbit www.SocialRabbit.net • Winner of Telstra NSW Micro Business Award 2008 • Finalist in Telstra Young Businesswoman Award in 2005 and 2008 • Blogger for www.SmartCompany.com.au These are Mocks – sock covers for mobile phones
  • 3. TODAY • Introductions by you • What social media is • What Facebook can offer your club • What Twitter can offer your club • What YouTube can offer your club • What else you could use • How to decide what to use
  • 5. What is Social Media?
  • 6. How many Social Networking Sites are out there? Take a guess…………..
  • 7. Top 20 Social Networking Sites in the world…. Rank Name Description/Focus Registered users Registration 1 Facebook General. 600 million Open to people 13 and older General. In Simplified Chinese; caters for mainland 2 Qzone 300 million Open to the General Public China users 3 Twitter General. Micro-blogging, RSS, updates 145 million Open 4 MySpace General, but with a music focus. 130 million Open to ages 13 and up. 5 Windows Live Spaces Blogging (formerly MSN Spaces) 120 million Open General for teens. Over 31 communities worldwide. 6 Habbo 117 million Open to people 13 and older Chat Room and user profiles. General. Owned by Google Inc. Popular in Brazil and 7 Orkut 100 million Open to people 18 and older, decreasingly, in India General. Popular in Southeast Asia. No longer popular in Open to people 16 and older. No 8 Friendster 90 million the western world. children allowed. General. Popular in India,Portugal, Mongolia, Thailand, Open to people 13 and older. No 9 hi5 Romania, Jamaica, Central Africa and Latin America. Not 80 million children allowed. popular in the USA. 10 LinkedIn General but mainly business 85 million Open to people 18 and older. General. Subject to quite some controversy about its e- 11 Tagged 70 million Open mail marketing and privacy policy. 12 Flixster Movies 63 million Open to people 13 and older 13 Vkontakte Russian social network. 59 million Open General. Popular in Europe, Turkey, the Arab World and 14 Netlog Canada's Québec province. Formerly known as Facebox 59 million Open to people 13 and older and Redbox Locating friends and family, keeping in touch (formerly 15 MyLife 51 million Open Reunion.com) 16 Classmates.com School, college, work and the military 50 million Open to people 18 and older 17 Odnoklassniki General. Popular in Russia and former Soviet republics 45 million Open 18 Bebo General. 40 million Open to people 13 and older 19 Badoo General, Popular in Europe 37 million Open to people 18 and older Photo sharing, commenting, photography related 20 Flickr 32 million Source: Wikipedia.com Jan 2010 Open to people 13 and older. networking, worldwide
  • 8. Age of users on social networking sites Source date: 16/2/10
  • 9. Demographics of users on social networking sites Source date: 16/2/10
  • 10. Before You Start Work out What You Want Think about… - Why do you want to use social media? - Do your audience use it? - What do you want to achieve from using it?
  • 11. ®
  • 14. Why Facebook Pages Why have a Page? • To promote your product /service/business • To increase brand awareness • To reach people globally • To increase the number of people you reach • To increase sales • To tell customers about new products/services • To get feedback on products/services • To create a community for your business/brand • To engage your customers • To increase purchase intent • To build a relationship with your audience • To make your customers feel loved! 14
  • 15. Page appears in online search
  • 16. Page updates appear in news feeds of fans
  • 17. Position Your Club as an Expert
  • 19. Grow A Community Consumers answering each others questions
  • 20. Engage with Your Audience
  • 21. Listen to Your Audience Love negative comments! Consumers saying that they haven’t received their Mocks
  • 23. Facebook Ad’s Fans grew from 4,333 to 336,000 due to this ad
  • 25. Building your Page • Quality posts • Regular posting • Commenting on visitors posts & comments • Posting on other RELEVANT pages • Competitions (see Facebook guidelines) • Incentise potential visitors to join your page • Facebook ad’s • Branded applications, eg gifting • Events, it could be a virtual event • Sending updates to the people who like your page • Photos of people who like your page on your page that they can tag themselves in • Check out what other pages are doing that works, and copy them • Fun posts eg what do you think FBG stands for? • Guest posts • Q&A time on your page • Likers only coupons Experiment… try… rework… try again! 25
  • 26. Building Your Page • Add a Facebook like box to your website • Add a social plugin to your website • Add a Facebook link to your email signature • Add a Facebook link to your enewsletter • Offer free content to get people to like your page • Ask people to share • Invite all your Facebook friends to like your page • Find the influencers in your field and try to associate with them (their fans will follow them) • Visit other pages and post content on there to drive people back to your page • Ask your visitors what they want • Keep true to your purpose • Set goals • Keep up to date on the new Facebook additions Experiment… try… rework… try again! 26
  • 27. ®
  • 29. Twitter Usage March 2010 statistics
  • 30. Twitter Usage March 2010 statistics
  • 31. Twitter is Growing – Average age on Twitter is 39 Years Old – 2.5 Million Australians are on Twitter
  • 32. Twitter search for Gymnastics
  • 33. Twitter search for #Gymnastics
  • 36. Your profile appears in online searches
  • 37. Drive people to your website Promote blogs Hashtags Direct to your FB page
  • 39. Starting on Twitter • Jump in! • Choose to use it for personal or business - choose your name accordingly • Personalise your profile with a photo • Follow people • Follow the top Twitter users for ideas • Search and see who is talking about your keywords • Engage/talk to people • Follow people who follow you (when you start) • Communicate with customers • Use favourites to save your favourite messages • Publish helpful content • Use Twitter for events – hashtags for others to follow
  • 40. Starting on Twitter • Create quality content that will generate interest when someone reads it • Have a link to allow people to find out more if they like your tweet • Tweet regularly. Twitter is all about “recentcy” and your efforts to keep your content fresh are handsomely rewarded by Google and others • Get going! You really could be generating leads using Twitter • Remember to use keywords important to your business in your tweets
  • 41. Twitter Don’ts • Be Overly Self-Promotional • Only Include Links to Your Own Blog • Follow Anyone and Everyone • Don’t Establish a Personality • Don’t Interact With Other Twitter Users • Don’t Share Your Twitter Profile on Your Website • Don’t Monitor Your Own Brand Chatter • Don’t Customize Your Twitter Profile • Only Tweet Once Per Week
  • 42. Measuring Twitter • The number of followers you have is a measure of your raw distribution power! • Use Twitter Grader (www.twitter.grader.com) • Look at how many @replies you get on tweets • Number of new leads and visitors
  • 43. App’s for Twitter Can also be used to update your Facebook page Plus you can now schedule messages on it TweetDeck.com
  • 44.
  • 46. Create Your Own YouTube Channel
  • 50. 1. Start a Blog, this could be a photo blog on Flickr, or a text blog using Wordpress, a podcast blog or a video blog on YouTube. This can be used to promote the club further, to get people interested in what is happening, drive traffic to your website & help your website SEO. 2. Add Social Media links to your website, make it easy for people to find you 3. Do a survey with your members, to find out which social media they are using 4. Use Facebook Places or FourSquare, to allow people to check in at the club 5. Use Eventbrite, to publicise events, both free and paid ones
  • 51. How to Determine the Best Solution for Your Club • Which one do you enjoy using? • How much time do you have? • Who will implement it? • Can you be consistent? • Does it fit into your marketing strategy? • What content do you already have?
  • 52. You Should know that Social Media is…. - HARD WORK - PART OF MARKETING - NOT A SILVER BULLET - A WAY TO PROMOTE - SOMETHING THAT TAKES TIME
  • 53. www.SocialRabbit.net Questions http://au.linkedin.com/in/LaraSolomon www.Facebook.com/SocialRabbit www.Twitter.com/LaRoo 53 www.YouTube.com/user/TheSocialRabbit
  • 54. If you need Help Social Rabbit offers: • Hands on training workshops on Facebook, Twitter, Blogging and LinkedIn • Facebook page reviews to give you ideas of what is working & what can be improved • Online Facebook training software – launching on Feb 1st • Social Media strategies for your club • Social Media implementation • Free articles and Tips at www.SocialRabbit.net 54