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How to sell online in China?
                  Learning Expedition on e-Commerce in CHINA


5 days in Shanghai & Beijing
from 20th to 24th of June

Company Visits:                         Topic highlights:

                                         Entry strategies for brands & retailers

                                         Understand e-Consumer behaviors

                                         Connecting social media with e-Commerce

                                         Rise of online Group Buying Services

                                         Logistic aspects of e-Commerce

                                         Legal specificities of e-Commerce



                                                                             Organized by:
The most promising market in the world
Potential = 160 million e-Consumers + Euro 82 billion by 2011 + Will rank first by 2013

                                                                                             2013




                                                                                2010
                                                                                             245
                                                   WEB
                                                200 million
                                                  users
                                                                                 160


                                                                                e-SHOPPING
                  e-Consumers                 Population about 300 million    Million of online shoppers
    WEB         160 million
 460 million                                                                                2013
   users      MOBILE
           Over 800 million
                users                                                                        140
                                                                                  2010
                                                                 WEB
                                                              475 million           50
                                                                users
            Population about 1.3 billion                                          Market Value
                                                                                    EUR Billions

                                               Population about 800 million
Topics we will cover

            Setup e-Commerce activities in China

            Evaluate outsourcing companies for logistics, IT, call center

            Leverage Social Media to increase sales and engage your consumers

            Analyze and understand e-Consumer behaviors in China

            The impact of Group Buying Services on e-Commerce

            Potential value of Online Private Sales for brands

            Understand legal specificities of online business in China
What will you get from this learning expedition?

   Discover startups & new trends : Groupon-like services, social shopping, mobile shopping…
   Meet e-Commerce leaders : Taobao, 360Buy, VANCL, Baidu-Rakuten…
   Learn from international brands locally involved in e-Commerce
   Understand new consumer trends and market potential
   Visit logistics centers and call centers


This Learning Expedition is designed for you
If your company is:                           If you are working on:
a Brand owner                                  Entering the Chinese market
       a Brand Retailer                              Setting up e-Commerce in China
within the FMCG, Consumer Goods                 Optimizing your multichannel strategy and
          or Luxury Industry                        reviewing your partnerships options
Additional value when working with us…


        Daily briefings, debriefings, and workshop sessions

        Receive a comprehensive report at the end of the program

        Get connected with our extensive local network

        Share experiences and best practices with peers

        An experienced event management team accompany you
        throughout the entire trip
PROGRAM
in SHANGHAI
DAY 1

        Introduction Seminar: Chinese economy and culture in the Internet age
        Meeting with Yoox: Learn from international brand owner
        Meeting with Mecoxlane : Learn from local e-Commerce leader
        Meeting with Arvato: Visit logistics centers and call centers

DAY 2

        Introduction Seminar : Social Media and e-Commerce
        Meeting with Tencent: Learn from local Social Media leader
        Meeting with P1.cn: Discover a startup
        Meeting with Glamour Sales: Understand market potential
        Afterwork e-Commerce Mixer with Adidas, Sephora, Etam, L’Oreal
DAY 3
        Meeting with Taobao: Learn from local e-Commerce leader
        Meeting with Transcosmos: Learn from outsourcing company
        Meeting with Transasia Lawyers: Understand legal specificities of e-Commerce
PROGRAM
in BEIJING
DAY 1

    Meeting with VANCL: Learn from local e-Commerce leader
    Meeting with BAIDU-Rakuten: Understand new consumer trends
    Meeting with 360Buy: Learn from local e-Commerce leader


DAY 2


    Meeting with Sina Weibo: Learn from local Social Media leader
    Meeting with Netease : Learn from local e-Commerce leader
    Debriefing Seminar with L’Atelier BNP Paribas
Service details
                                 Service conditions: Shanghai & Beijing: from June 20th to 24th

   Price:                                                                 Cancellation Policy
       5,000 EUR (+ tax: 5,65%) per person                                   This proposal is valid until June 6th 2011.
       As the number of attendees is limited, your registration will be      Only written agreement will be accepted for cancellation.
       completed as soon as the payment is processed.                        For cancellation before June 6th 2011, cancellation
                                                                             charge is 30% of the total price.
                                                                             For cancellation after June 6th 2011, no refund will be
   Conditions:                                                               possible.

       5 days in China – Shanghai & Beijing                                  If the attendee cannot join the tour, your company can
                                                                             send another person to replace him/her. In that case,
       Included: Shanghai – Beijing transfer (by plane)                      please notify us ASAP.
       Included: Transportation to each meeting                              This tour can be cancelled by the organizer if the
       Included: Lunches and 1 dinner                                        minimum number of attendees is not reached. The
                                                                             minimum number is 7 persons.
       Travel to China, hotels, personal expenses and personal
       insurance to be booked separately



   Remarks:
       From France, a VISA is required. Simply apply for a “Tourist
       Visa”, “Simple entry” and request an Invitation Letter from us.
       From other countries, please refer to your Embassy for
       information



   Contacts & Information:
       Contact in Paris: Sandra Edouard Baraud - +331 4316 9022
       Contact in Shanghai: Patrice Nordey - +86 21 6281 8533
Subscription

                                                         Attendees’ information
  Subscription
                                                         □ Mr. □ Ms
                         By email only                   First Name                                Last name

             Complete the current form and send it to:   Title                                     E-mail

                      eva.zhou@mail.atelier.net          Phone                                     Fax



                                                         □ Mr. □ Ms
                                Order form
                                                         First Name                                Last name

                                                         Title                                     E-mail
Company information
                                                         Phone                                     Fax
Company name


Phone                     Fax                            □ Mr. □ Ms
                                                         First Name                                Last name

                                                         Title                                     E-mail
Invoice information
                                                         Phone                                     Fax

Contact name                                 Title


Invoice address
                                                             □ I have read and accept the service conditions.
                                                             Signature and company’s stamp
Phone                     Fax                                Date

E-mail
HOTELS & FLIGHTS
Shanghai Hotel                                                                Beijing Hotel

 The Longemont Shanghai                                                      Shangri-La's Kerry Centre Hotel
Five-star hotel located in Zhongshan Park                                    Famous five-star hotel in Beijing which sits at
business area in Shanghai. L’Atelier’s office is                             the heart of Beijing's diplomatic, commercial
also in the same building (office part), ensuring                            and financial centre. Its situation also enables
a smooth organization of e-Commerce Tour                                     the best effectiveness for our meetings in e-
Shanghai part.                                                               Commerce Tour in Beijing.

No.1116 West Yan'an Road                                                     No.1 Guanghua Road
上海长宁区延安西路1116号                                                               北京朝阳区光华路1号
How to book:                                                                 How to book:
By phone: +86 21 61159988                                                    By phone: +86 10 65618833
By website: www.thelongemonthotels.com                                       By website: www.shangri-la.com/en/property/beijing/kerrycentre
Reference price: around 130 Euros/night                                      Reference price: around 170 Euros/night




Flights

       Date             Flight       Departure - Arrival             Time                 Two options for return flight to France:
                                                                                          Option 1: Return to France from Shanghai. In this option,
  18th June (Sat)       AF 112            Paris - Shanghai     13:45 - 06:40+1day         you should go back to Shanghai first then take the flight to
                                                                                          France.
                                                                                          Option 2: Return to France from Beijing. In this option, you
 22nd June, (Wed)      MU 5123         Shanghai - Beijing         19:00 - 21:25           could take the flight directly in Beijing after we finish the Tour.



Note
  Please inform us which option you choose and which date you prefer for your return flight to France, then we will recommend appropriate flight to you.
  In order to book domestic flights in China, please send us your passport scan in advance, thank you.



If you need any further information, please contact Miss Joan YANG by: Tel: +86 21 6281 0333 ext.222 or Mail: joan.yang@mail.atelier.net
About us

                                                                               Paris     Headquarter
                                                                                         16, rue de Hanovre
                                                                                         75002 Paris – France




                                                               Asia Regional Office:
 For more than 30 years, L’Atelier has been working as an      Cloud Nine Plaza, 9/F
                                                               1118, West Yan'an Road
 “innovation enabler” for international groups and mid-cap     200052 Shanghai - China
                                                                                                             Shanghai
 companies.                                                    (8621) 62818533



 L’Atelier provides its expertise to identify and understand
 the major upcoming trends related to the digital economy.                                          US Regional Office:
                                                                                             2415, 3rd street - suite 231
                                                                                         San Francisco, CA 94107 - USA
                                                                                                         1(415) 8745525
 L’Atelier is an independent consulting firm, part of
 BNP Paribas Group.



                                                                               San Francisco
Partners of This Learning Expedition
    Learning Expedition on e-Commerce in CHINA
COMPANY PROFILE

Taobao – e-Commerce leader

                 The largest e-commerce company in China with more than 370
                 million users
                 Operates platforms to facilitate B2C and C2C retail business
Know more:
www.taobao.com
                 Alipay, an escrow-based online payment platform, is the preferred
                 payment solution for transactions on Taobao.
                 Contacts level: Taobao Mall CEO




360Buy – e-Commerce leader

                 The first e-retailer in China positioned on multiple market segments
                 ranging from electronics, cosmetics, footwear & apparels, home
                 decorations, etc.
Know more:       Recently raised $1.5 billion from a diverse group of investors in
www.360buy.com
                 preparation for an initial public offering in 2013
                 Contacts level: CEO and VP’s
COMPANY PROFILE

VANCL – e-Commerce leader

                             New leader within e-retailers for Apparel industry in China
                             Plans to list shares on the Nasdaq in an initial offering in 2012
  Know more:                 Offer private brand fashions for men and women designed by
  www.vancl.com
                             designers from around the globe.
                             Contacts level: VP’s and investors




Lekutian – e-Commerce leader

                             The new joint venture established between the first Japanese e-
                             commerce company Rakuten and Baidu the first search engine
                             service in China
Know more:                   Lekutian is a B2C platform. Chinese merchants can set up an online
http://www.rakuten.com.cn/
                             shop in the online mall to sell directly to end consumers or source
                             products from suppliers.
                             Contacts level: China CEO
COMPANY PROFILE

Mecoxlane – e-Commerce leader
                First mail-order company in China, entered e-Commerce in 1999
                Leader for online sales in fashion apparel, fashion accessories,
  Know more:
                household goods, health and beauty, and pet supplies
  www.m18.com   Developed several private apparel brands such as EUROMODA and
                RAMPAGE targeting white-collar women between age 20 to 35.
                Became multi-channel retailers in 2006 with the opening of its first
                physical store.
                Contacts level: CEO and VP’s


Netease – web portal leader

                Major information portal which recently jump into the e-commerce
                bandwagon with a e-commerce platform for premium and luxury
                products.
Know more:      Also has investment in search engine technology and massively
www.163.com
                multiplayer online gaming.
                Contacts level: VP’s
COMPANY PROFILE

 Tencent QQ – Social Media

                        Tencent QQ is China largest SNS (social network service) with over
                        600 million accounts and 300 million members
                        Tencent QQ is a unique model of social media combining intense
                        interactions with its users and high level of profitability (45% gross
Know more:
www.tencent.com/en-us   margin, USD 1billion of turnover in 2009)
                        Contacts level: GM of Shanghai office (HQ in Shenzhen)




 Sina Weibo – Social Media

                        Sina Weibo is a Chinese microblogging site, similar to Twitter,
                        launched by Sina corporation, China’s biggest web portal, in 2009.
 Know more:
 www.t.sina.com.cn      It has more than 100 million users and millions of posts per day, and
                        is adding 10 million new users per month.
                        It has more than 60,000 verified accounts, consisting of celebrities,
                        sports stars and other VIPs.
                        Contacts level: VP’s
COMPANY PROFILE

P1.cn - Startup

                  P1 is a leading invite only community website for China’s rising
                  affluent class targeting only trend forward and culturally influential
                  young professionals.
                  P1 collaborates with many of the world’s top brands to deliver
  Know more:
                  interesting and exclusive experiences for their members. P1 also
  www.p1.cn       helps brands to understand new consumer trends and get in touch
                  with social influential consumers.
                  Brands include: TAG Heuer, Chanel Homme, Versace, Hennessy,
                  Lacoste, Puma, Diesel...
                  Contacts level: Founders and CEO


Glamour Sales - Startup

                  Glamour Sales is an invite only e-Commerce site engaging in private
                  sales of luxury products at a discounted price.
                  Glamour Sales presents daily flash sales of luxury brands with
Know more:        discounts up to 70 percent of the market price
www.glamour-
sales.com.cn      Current memberships of more than 600,000 in China and Japan
                  Glamour Sales has partnership with more than 350 luxury brands
                  targeting the market in China and Japan
                  Contacts level: China CEO
COMPANY PROFILE

Arvato - Logistics
                     Global e-Commerce outsourcing company providing call center,
                     CRM, IT, and logistics services for the Chinese market
                     Arvato systems China was founded in Shanghai in 2000 and has set
  Know more:
                     up offices in Beijing and Guangzhou.
  www.arvatoservic
  es.com.cn          Arvato systems China is an important Certified Partner of IBM
                     (China), Oracle (China) and Certified Gold Partner of Microsoft
                     (China).
                     Contacts level: China CEO


Transcosmos – Logistics
                     A professional CRM and Call Center Outsource service provider
                     which established in Feb 12th, 2006 and wholly invested by
                     transcosmos- the No.1 Call Center Outsource Company in Japan.
Know more:
www.transcosmos-     Provide a 24-hour multi-language and multi-channel service. Divided
cn.com/en/
                     by IB and OB service types, our integrated BPO service includes
                     Technical Support, Marketing Campaign, Customer Care, and Staff
                     Dispatch.
                     Contacts level: China CEO and VP’s
COMPANY PROFILE

TransAsia Lawyers

                           One of the leading law firms in China with representation in diverse
                           industries including e-Commerce
                           advise on a diverse range of matters including market entry,
Know more:                 regulatory approvals, corporate structuring, intellectual property,
www.transasialawyers.com   etc .
                           Contacts level: Partners
China e-Commerce Learning Expedition in Shanghai and Beijing from June 20th to 24th

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China e-Commerce Learning Expedition in Shanghai and Beijing from June 20th to 24th

  • 1. How to sell online in China? Learning Expedition on e-Commerce in CHINA 5 days in Shanghai & Beijing from 20th to 24th of June Company Visits: Topic highlights: Entry strategies for brands & retailers Understand e-Consumer behaviors Connecting social media with e-Commerce Rise of online Group Buying Services Logistic aspects of e-Commerce Legal specificities of e-Commerce Organized by:
  • 2. The most promising market in the world Potential = 160 million e-Consumers + Euro 82 billion by 2011 + Will rank first by 2013 2013 2010 245 WEB 200 million users 160 e-SHOPPING e-Consumers Population about 300 million Million of online shoppers WEB 160 million 460 million 2013 users MOBILE Over 800 million users 140 2010 WEB 475 million 50 users Population about 1.3 billion Market Value EUR Billions Population about 800 million
  • 3. Topics we will cover Setup e-Commerce activities in China Evaluate outsourcing companies for logistics, IT, call center Leverage Social Media to increase sales and engage your consumers Analyze and understand e-Consumer behaviors in China The impact of Group Buying Services on e-Commerce Potential value of Online Private Sales for brands Understand legal specificities of online business in China
  • 4. What will you get from this learning expedition? Discover startups & new trends : Groupon-like services, social shopping, mobile shopping… Meet e-Commerce leaders : Taobao, 360Buy, VANCL, Baidu-Rakuten… Learn from international brands locally involved in e-Commerce Understand new consumer trends and market potential Visit logistics centers and call centers This Learning Expedition is designed for you If your company is: If you are working on: a Brand owner Entering the Chinese market a Brand Retailer Setting up e-Commerce in China within the FMCG, Consumer Goods Optimizing your multichannel strategy and or Luxury Industry reviewing your partnerships options
  • 5. Additional value when working with us… Daily briefings, debriefings, and workshop sessions Receive a comprehensive report at the end of the program Get connected with our extensive local network Share experiences and best practices with peers An experienced event management team accompany you throughout the entire trip
  • 6. PROGRAM in SHANGHAI DAY 1 Introduction Seminar: Chinese economy and culture in the Internet age Meeting with Yoox: Learn from international brand owner Meeting with Mecoxlane : Learn from local e-Commerce leader Meeting with Arvato: Visit logistics centers and call centers DAY 2 Introduction Seminar : Social Media and e-Commerce Meeting with Tencent: Learn from local Social Media leader Meeting with P1.cn: Discover a startup Meeting with Glamour Sales: Understand market potential Afterwork e-Commerce Mixer with Adidas, Sephora, Etam, L’Oreal DAY 3 Meeting with Taobao: Learn from local e-Commerce leader Meeting with Transcosmos: Learn from outsourcing company Meeting with Transasia Lawyers: Understand legal specificities of e-Commerce
  • 7. PROGRAM in BEIJING DAY 1 Meeting with VANCL: Learn from local e-Commerce leader Meeting with BAIDU-Rakuten: Understand new consumer trends Meeting with 360Buy: Learn from local e-Commerce leader DAY 2 Meeting with Sina Weibo: Learn from local Social Media leader Meeting with Netease : Learn from local e-Commerce leader Debriefing Seminar with L’Atelier BNP Paribas
  • 8. Service details Service conditions: Shanghai & Beijing: from June 20th to 24th Price: Cancellation Policy 5,000 EUR (+ tax: 5,65%) per person This proposal is valid until June 6th 2011. As the number of attendees is limited, your registration will be Only written agreement will be accepted for cancellation. completed as soon as the payment is processed. For cancellation before June 6th 2011, cancellation charge is 30% of the total price. For cancellation after June 6th 2011, no refund will be Conditions: possible. 5 days in China – Shanghai & Beijing If the attendee cannot join the tour, your company can send another person to replace him/her. In that case, Included: Shanghai – Beijing transfer (by plane) please notify us ASAP. Included: Transportation to each meeting This tour can be cancelled by the organizer if the Included: Lunches and 1 dinner minimum number of attendees is not reached. The minimum number is 7 persons. Travel to China, hotels, personal expenses and personal insurance to be booked separately Remarks: From France, a VISA is required. Simply apply for a “Tourist Visa”, “Simple entry” and request an Invitation Letter from us. From other countries, please refer to your Embassy for information Contacts & Information: Contact in Paris: Sandra Edouard Baraud - +331 4316 9022 Contact in Shanghai: Patrice Nordey - +86 21 6281 8533
  • 9. Subscription Attendees’ information Subscription □ Mr. □ Ms By email only First Name Last name Complete the current form and send it to: Title E-mail eva.zhou@mail.atelier.net Phone Fax □ Mr. □ Ms Order form First Name Last name Title E-mail Company information Phone Fax Company name Phone Fax □ Mr. □ Ms First Name Last name Title E-mail Invoice information Phone Fax Contact name Title Invoice address □ I have read and accept the service conditions. Signature and company’s stamp Phone Fax Date E-mail
  • 10. HOTELS & FLIGHTS Shanghai Hotel Beijing Hotel The Longemont Shanghai Shangri-La's Kerry Centre Hotel Five-star hotel located in Zhongshan Park Famous five-star hotel in Beijing which sits at business area in Shanghai. L’Atelier’s office is the heart of Beijing's diplomatic, commercial also in the same building (office part), ensuring and financial centre. Its situation also enables a smooth organization of e-Commerce Tour the best effectiveness for our meetings in e- Shanghai part. Commerce Tour in Beijing. No.1116 West Yan'an Road No.1 Guanghua Road 上海长宁区延安西路1116号 北京朝阳区光华路1号 How to book: How to book: By phone: +86 21 61159988 By phone: +86 10 65618833 By website: www.thelongemonthotels.com By website: www.shangri-la.com/en/property/beijing/kerrycentre Reference price: around 130 Euros/night Reference price: around 170 Euros/night Flights Date Flight Departure - Arrival Time Two options for return flight to France: Option 1: Return to France from Shanghai. In this option, 18th June (Sat) AF 112 Paris - Shanghai 13:45 - 06:40+1day you should go back to Shanghai first then take the flight to France. Option 2: Return to France from Beijing. In this option, you 22nd June, (Wed) MU 5123 Shanghai - Beijing 19:00 - 21:25 could take the flight directly in Beijing after we finish the Tour. Note Please inform us which option you choose and which date you prefer for your return flight to France, then we will recommend appropriate flight to you. In order to book domestic flights in China, please send us your passport scan in advance, thank you. If you need any further information, please contact Miss Joan YANG by: Tel: +86 21 6281 0333 ext.222 or Mail: joan.yang@mail.atelier.net
  • 11. About us Paris Headquarter 16, rue de Hanovre 75002 Paris – France Asia Regional Office: For more than 30 years, L’Atelier has been working as an Cloud Nine Plaza, 9/F 1118, West Yan'an Road “innovation enabler” for international groups and mid-cap 200052 Shanghai - China Shanghai companies. (8621) 62818533 L’Atelier provides its expertise to identify and understand the major upcoming trends related to the digital economy. US Regional Office: 2415, 3rd street - suite 231 San Francisco, CA 94107 - USA 1(415) 8745525 L’Atelier is an independent consulting firm, part of BNP Paribas Group. San Francisco
  • 12. Partners of This Learning Expedition Learning Expedition on e-Commerce in CHINA
  • 13. COMPANY PROFILE Taobao – e-Commerce leader The largest e-commerce company in China with more than 370 million users Operates platforms to facilitate B2C and C2C retail business Know more: www.taobao.com Alipay, an escrow-based online payment platform, is the preferred payment solution for transactions on Taobao. Contacts level: Taobao Mall CEO 360Buy – e-Commerce leader The first e-retailer in China positioned on multiple market segments ranging from electronics, cosmetics, footwear & apparels, home decorations, etc. Know more: Recently raised $1.5 billion from a diverse group of investors in www.360buy.com preparation for an initial public offering in 2013 Contacts level: CEO and VP’s
  • 14. COMPANY PROFILE VANCL – e-Commerce leader New leader within e-retailers for Apparel industry in China Plans to list shares on the Nasdaq in an initial offering in 2012 Know more: Offer private brand fashions for men and women designed by www.vancl.com designers from around the globe. Contacts level: VP’s and investors Lekutian – e-Commerce leader The new joint venture established between the first Japanese e- commerce company Rakuten and Baidu the first search engine service in China Know more: Lekutian is a B2C platform. Chinese merchants can set up an online http://www.rakuten.com.cn/ shop in the online mall to sell directly to end consumers or source products from suppliers. Contacts level: China CEO
  • 15. COMPANY PROFILE Mecoxlane – e-Commerce leader First mail-order company in China, entered e-Commerce in 1999 Leader for online sales in fashion apparel, fashion accessories, Know more: household goods, health and beauty, and pet supplies www.m18.com Developed several private apparel brands such as EUROMODA and RAMPAGE targeting white-collar women between age 20 to 35. Became multi-channel retailers in 2006 with the opening of its first physical store. Contacts level: CEO and VP’s Netease – web portal leader Major information portal which recently jump into the e-commerce bandwagon with a e-commerce platform for premium and luxury products. Know more: Also has investment in search engine technology and massively www.163.com multiplayer online gaming. Contacts level: VP’s
  • 16. COMPANY PROFILE Tencent QQ – Social Media Tencent QQ is China largest SNS (social network service) with over 600 million accounts and 300 million members Tencent QQ is a unique model of social media combining intense interactions with its users and high level of profitability (45% gross Know more: www.tencent.com/en-us margin, USD 1billion of turnover in 2009) Contacts level: GM of Shanghai office (HQ in Shenzhen) Sina Weibo – Social Media Sina Weibo is a Chinese microblogging site, similar to Twitter, launched by Sina corporation, China’s biggest web portal, in 2009. Know more: www.t.sina.com.cn It has more than 100 million users and millions of posts per day, and is adding 10 million new users per month. It has more than 60,000 verified accounts, consisting of celebrities, sports stars and other VIPs. Contacts level: VP’s
  • 17. COMPANY PROFILE P1.cn - Startup P1 is a leading invite only community website for China’s rising affluent class targeting only trend forward and culturally influential young professionals. P1 collaborates with many of the world’s top brands to deliver Know more: interesting and exclusive experiences for their members. P1 also www.p1.cn helps brands to understand new consumer trends and get in touch with social influential consumers. Brands include: TAG Heuer, Chanel Homme, Versace, Hennessy, Lacoste, Puma, Diesel... Contacts level: Founders and CEO Glamour Sales - Startup Glamour Sales is an invite only e-Commerce site engaging in private sales of luxury products at a discounted price. Glamour Sales presents daily flash sales of luxury brands with Know more: discounts up to 70 percent of the market price www.glamour- sales.com.cn Current memberships of more than 600,000 in China and Japan Glamour Sales has partnership with more than 350 luxury brands targeting the market in China and Japan Contacts level: China CEO
  • 18. COMPANY PROFILE Arvato - Logistics Global e-Commerce outsourcing company providing call center, CRM, IT, and logistics services for the Chinese market Arvato systems China was founded in Shanghai in 2000 and has set Know more: up offices in Beijing and Guangzhou. www.arvatoservic es.com.cn Arvato systems China is an important Certified Partner of IBM (China), Oracle (China) and Certified Gold Partner of Microsoft (China). Contacts level: China CEO Transcosmos – Logistics A professional CRM and Call Center Outsource service provider which established in Feb 12th, 2006 and wholly invested by transcosmos- the No.1 Call Center Outsource Company in Japan. Know more: www.transcosmos- Provide a 24-hour multi-language and multi-channel service. Divided cn.com/en/ by IB and OB service types, our integrated BPO service includes Technical Support, Marketing Campaign, Customer Care, and Staff Dispatch. Contacts level: China CEO and VP’s
  • 19. COMPANY PROFILE TransAsia Lawyers One of the leading law firms in China with representation in diverse industries including e-Commerce advise on a diverse range of matters including market entry, Know more: regulatory approvals, corporate structuring, intellectual property, www.transasialawyers.com etc . Contacts level: Partners