A fun service created from words chosen out of a hat: Industry: Parcel Delivery Adjectives: Ditsy, Spiritual, Controlling Touchpoints: Drone, Space Ship

1. Omg!

2. In the year 2150, American life expectancy has
grown to average 150 years old. 100 year olds
now look like 40 year olds, and people are always
finding new ways to live longer and look younger.

3. `
Omg! Biobeauty Delivery Services provides
customers with the tools to live a younger, longer life.
We partner with the world’s most talented scientists to
farm the best quality of organs and bio-products.

4. front-Stage
customerArtifactsomg!droneOmg!spaceshipsupportprocess
Back-stage
Sees
Advertisement for
Omg! BioBeauty
Advertisement
Disburse
Advertisements
Recommendation
Engine
Omg.com
Donor/Product
Directory
Shopping
Cart
Status
Tracker
Goes to
Omg.com
Browses
products
& services
Add product to
shopping cart
Sees upsell
package
Purchases upsell
package
Waits for products
Checks status of creation to delivery
Processes
order
Sends order to
Fulfillment Center
Products are taken
from Space Ship
Delivers
products to
customer’s
front door
Conducts
minimally invasive
surgery on
customer
Picks up
products from
Space Ship
Receives
products
Receives
surgery
Omg! Space
Ship Farm
Omg! Drone
Omg! Robot
Surgeon
& Products
Farms BioProducts
from Stem Cells
Omg! Blueprint

5. Omg! Characteristics
Ditsy
Omg! employs the most knowledgable but ditsy brand
ambassadors to make light of serious life altering products
and services.
Although Omg! offers luxury organ farming and delivery,
their brand ensures a happy and long lasting life and they
carry this value through the people they hire.

6. Omg! Characteristics
Spiritual
Customers understand that when they purchase Omg!
products, they most likely will acquire the previous owner’s
memories and/or personality characteristics.

7. Omg! Characteristics
Controlling
In the year 2150 Omg! realizes that immortality is the
new American Dream and they use this desire to sell
their products and services. The American Dream is
what controlls their customers’ lives.

8. Omg! Touchpoints
Space Ship
In the year 2150, it is illegal to farm organs on
Earth. Omg! uses space as a location to do all of
their farming operations and use a space ship as
the main HQ to house their most valued scientists
and intellectual property.
Web Space
Customers can digitally browse potential donors
and products that are available from Omg! as if
they are shopping from a storefront.
Drone
Drones allow Omg! to deliver all of their products
and services electronically with no overhead cost
of employing expensive human beings.
Surgeon
Omg! Drones carry robot surgeons when a
customer purchases a product that needs to be
installed invasively. For example, a pair of eyes or
a newly grown heart.

9. Omg! Story
Talia is out shopping for beauty
products with her friends when
sees an advertisement for Omg!
They tell her that everyone is
going crazy over this service
which sparks her interest.
Beauty Shopping
She visits omg.com to see what
the service is all about. She sees
that she can purchase facial skin
cells from a variety of women who
were born with amazing skin.
Omg.com
She puts the skin cells in her
shopping cart and Omg! prompts
her to purchase a package which
includes facial skin cells along
with a new organ of her choice for
a small packaged fee.
Shopping Cart
She decides to purchase the
package which includes the facial
skin cells and a new set of eyes
for herself.
Up-sell & Purchase
$
$

10. Omg! Story
Omg! process her order and
prompts the Space Ship to begin
harvesting a new set of cells for
Talia. The ship saves the stem
cells of each donor and makes
a new set of products for each
order.
While Talia waits for her package
to arrive, she is contacted by
an Omg! service representative
to ask if she has any questions
about her upcoming delivery.
Talia is informed that she can go
online anytime to check Omg!’s
status of creating and delivering
her new eyes and facial skin cells.
On the day of Talia’s package
delivery, an Omg! drone visits
the Space Ship, picks up the
package and the accompanying
surgeon, and heads to Talia’s
home.
Space Ship Organ Harvest Customer Service Order Status Tracking Drone Delivery
50%

11. Omg! Story
The drone arrives at Talia’s home
and she is able to open the
package with her new products:
a facial skin cell pill, and her new
set of eyes.
The surgeon is then able to
perform a minimally invasive
surgery to transplant Talia’s new
eyes.
Within an hour, Talia is finished
and is able to send the drone
back to Omg! headquarters.
She never goes anywhere without
people complimenting her on her
eyes and skin. Talia knows the
next time she needs an upgrade,
she can count on Omg! to have
the best donors and products
available.
Facial Skin-cell Pill Robot Surgery Back to Omg! HQ A Satisfied Customer!

12. Omg!