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what
women
want
Laura Chaibi, Director of EMEA Research, October 2010
Source: comScore August 2010
5.2m
people (EU)
EU15 women: the internet facts
11.2hours
Average time spent online per week
37% daily use
(mobile)
Source: EIAA Mediascope, March 2010, total EU15 sample 15000, * internet users
10 purchases online
€539 / 6 months
48% daily use
(PC)
135m online (50%)
83% peak internet adoption by women
(nordics lead!)
111m have broadband (41%)
82% of female internet users
62m are wireless (23%)
46% of female internet users
32m access via mobile (12%)
mob. internet user not PC subset!
3 years
listening
Gender & Age
Yahoo! What women want August 2010, sample 19,297
nearly 20k people surveyed (EU6)
19,297 people
NB: un-weighted data profile
women: 16-54
27%
35-44
34%
25-34
19%
16-24
20%
45-54
32%
men
68%
women
under 3’s
4-11’s
12+
single
V
coupled
16-24
v
other ages
working
V
not working
kids
relationship age
work
9
influence
Yahoo! What women want August 2010, sample 19,297
kids under 3 (20%)
Lifestage Profile
kids 4-11 (24%) kids 12+ (26%)
young & single (22%) planning a baby (15%)women no kids (46%)
Working mums =
58%working mums (37%)new mums to be (7%) working mums/child <3 (12%)
life stage profiles
Yahoo! What women want August 2010, sample 19,297
pay off debt
24%
renovate
27%
change job buy car
get pregnant
buy a home
30% 22%
14%
14%
what women want next 12-18
months
Yahoo! What women want August 2010, sample 19,297
pay off debt
renovate
change job buy car
get pregnant
buy a home
next 12-18
months
Yahoo! What women want August 2010, sample 19,297. index compared to all women. Sample working mums with under 3s = 1231
working mums of under 3’s want more
29%
index 121
27%
index 90
30%
index 136
21%
index 150
25%
index 179
36%
index 133
13
83%women
less than
few hours /
weekday to
relax
20%working mums
with 4-11s
NO free time
on
weekdays
56%working mums
with under 3s
steal
moments to
relax
70%mums
evening -
best chance
to relax
relaxation reality
dentist
62%
women want trusted sources
doctor
specialist
alternative
estate agent
shop assist.
69% 34%
20%
8%
65%
Yahoo! What women want August 2010, sample 19,297
health finance parenting beautyrelationshipstechnology
fashionbeautyfood & drinkfashion beauty food & drink
C3. which sources credible when looking for the following topics online? Yahoo! What women want August 2010.
Top 3 categories per information source. Women sample = 3312
topics define online trusted source
citizen commentatorsprofessionals
relevant brands celeb experts
3
body image
/ weight
47%single working
mums
2
job / career
4
stress
38%UK / young single
women
52%young single
women
1
everyday
cost of living
5.
personal
appearance
8
relationship
love
9
personal
finance
10
minor
health
7
work/life
balance
6
health
50%Spanish women
41%French women
37%Spanish women
42%Spanish women
38%young single
women
40%Frenchmen
31%Single working
mums
top 10: concerns and worries
body image
/ weight
job / career stress
everyday
cost of living
.
personal
appearance
relationship
love
personal
finance
minor
health
work/life
balancehealth
top 10: concerns and worries
30% 46%51% 27% 42%
55% 24% 25% 33% 56%
women want (& do) the 3 C’s online
Yahoo! What women want August 2010.
D2. Which of the following have you used the Internet for in the last 4 weeks?
communication
85%
consumption creation
51%
86% 79% 54%
women want entertainment most
Yahoo! What women want August 2010.
D1. Which of the following topics have you researched on the Internet in the last 4 weeks?
entertainment
(cinema, theatre, events)
consumption
travel / holidays 45%
food / drink (recipes) 45%
fashion / clothing 43%
employment/jobs 41%
health / well-being 36%
health / beauty 35%
shopping (groceries) 32%
home / garden 23%
love / relationships 17%
family and parenting 17%
53%
lifestyle wants: many routes to market
Yahoo! What women want August 2010.
I6. Which of the following types of content do you think are the most important on a ‘Lifestyle’ website? Select your top 5
health & fitness 47%
beauty 37%
fashion 33%
food & entertainment 33%
love & sex 32%
shopping 28%
family & parenting 27%
work/career 24%
home & garden 23%
quizzes & puzzles 18%
seasonal 17%
pets 16%
horoscopes 16%
crafts & hobbies 14%
finance 9%
weddings 4%
consumption
online
hooks …
bargain/freebie 56%
samples/trial 48%
clearance 41%
discount >15% 39%
last minute 31%
hard to find products 26%
exclusive to you 23%
competitions / prizes 21%
what’s new / in season 15%
discounts <15% 14%
brand alerts / find out first 13%
the latest ‘it’ thing 9%
bargains still the big hook women want
Communicationpersonal
contacts
business
contacts
154 105
Yahoo! What women want August 2010. Base: 1,581
F1. Social networks visited. F3. How many friends/contacts do you have on your social networking sites?
women are connected...
94% 13% 4%
brand connections: for better & worse
Yahoo! What women want August 2010. B2/F2. Please indicate to what extent each statement describes your opinion. Thinking about the last few times you visited a social
networking site, what did you do? % who boycott = 4% of women / 8% of single women!
Communication
Internet best way to connect
with brands that matter48%
become fan of a brand23%
create groups for brand : boycott a brand1:1
creation
citizen commentators and creators
15%
create or share
content online
32%
read / contribute
to blog
34%
stored / shared
digital photos
4%
create a group
for a brand
Yahoo! What women want August 2010, sample 19,297
new mums: surrogate socialisers
55%
Yahoo! What women Want, August 2010. D5. Since having a family, do you feel that any of the following has happened to your behaviour online?
48%
42%
use internet
more for
help & advice
shop online
more
feel Internet
helps social
life more
Over 3 in 5 of those with wireless access Internet in bed
Yahoo! What women Want, August 2010. D7. In which rooms have you accessed the Internet at home during the last month?
no room is sacred from the internet
71%
living
room
54%
bedroom
25%
kitchen
31%
dining
room
16%
garden
8%
bathroom
8%
playroom
33
62%women
best way to
keep in touch
with the
world
65%mums to be
internet best
way to
connect
43%working mums with
under 3s
internet ‘on
the go’ is
important
31%single working
mums
play online
games to
relax
60%mums planning next
baby
use the
internet for
help/advice
internet
brands mobile
online
games
help
fast finishing facts
questions?
feedback?
thanks
Laura Chaibi: lchaibi@yahoo-inc.com
What women want
Yahoo! What women want August 2010, sample 19,297

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Yahoo! What Women Want

  • 1. 1 what women want Laura Chaibi, Director of EMEA Research, October 2010
  • 2. Source: comScore August 2010 5.2m people (EU)
  • 3. EU15 women: the internet facts 11.2hours Average time spent online per week 37% daily use (mobile) Source: EIAA Mediascope, March 2010, total EU15 sample 15000, * internet users 10 purchases online €539 / 6 months 48% daily use (PC) 135m online (50%) 83% peak internet adoption by women (nordics lead!) 111m have broadband (41%) 82% of female internet users 62m are wireless (23%) 46% of female internet users 32m access via mobile (12%) mob. internet user not PC subset!
  • 5.
  • 6. Gender & Age Yahoo! What women want August 2010, sample 19,297 nearly 20k people surveyed (EU6) 19,297 people NB: un-weighted data profile women: 16-54 27% 35-44 34% 25-34 19% 16-24 20% 45-54 32% men 68% women
  • 7. under 3’s 4-11’s 12+ single V coupled 16-24 v other ages working V not working kids relationship age work 9 influence Yahoo! What women want August 2010, sample 19,297
  • 8. kids under 3 (20%) Lifestage Profile kids 4-11 (24%) kids 12+ (26%) young & single (22%) planning a baby (15%)women no kids (46%) Working mums = 58%working mums (37%)new mums to be (7%) working mums/child <3 (12%) life stage profiles Yahoo! What women want August 2010, sample 19,297
  • 9. pay off debt 24% renovate 27% change job buy car get pregnant buy a home 30% 22% 14% 14% what women want next 12-18 months Yahoo! What women want August 2010, sample 19,297
  • 10. pay off debt renovate change job buy car get pregnant buy a home next 12-18 months Yahoo! What women want August 2010, sample 19,297. index compared to all women. Sample working mums with under 3s = 1231 working mums of under 3’s want more 29% index 121 27% index 90 30% index 136 21% index 150 25% index 179 36% index 133
  • 11. 13 83%women less than few hours / weekday to relax 20%working mums with 4-11s NO free time on weekdays 56%working mums with under 3s steal moments to relax 70%mums evening - best chance to relax relaxation reality
  • 12. dentist 62% women want trusted sources doctor specialist alternative estate agent shop assist. 69% 34% 20% 8% 65% Yahoo! What women want August 2010, sample 19,297
  • 13. health finance parenting beautyrelationshipstechnology fashionbeautyfood & drinkfashion beauty food & drink C3. which sources credible when looking for the following topics online? Yahoo! What women want August 2010. Top 3 categories per information source. Women sample = 3312 topics define online trusted source citizen commentatorsprofessionals relevant brands celeb experts
  • 14. 3 body image / weight 47%single working mums 2 job / career 4 stress 38%UK / young single women 52%young single women 1 everyday cost of living 5. personal appearance 8 relationship love 9 personal finance 10 minor health 7 work/life balance 6 health 50%Spanish women 41%French women 37%Spanish women 42%Spanish women 38%young single women 40%Frenchmen 31%Single working mums top 10: concerns and worries
  • 15. body image / weight job / career stress everyday cost of living . personal appearance relationship love personal finance minor health work/life balancehealth top 10: concerns and worries 30% 46%51% 27% 42% 55% 24% 25% 33% 56%
  • 16. women want (& do) the 3 C’s online Yahoo! What women want August 2010. D2. Which of the following have you used the Internet for in the last 4 weeks? communication 85% consumption creation 51% 86% 79% 54%
  • 17. women want entertainment most Yahoo! What women want August 2010. D1. Which of the following topics have you researched on the Internet in the last 4 weeks? entertainment (cinema, theatre, events) consumption travel / holidays 45% food / drink (recipes) 45% fashion / clothing 43% employment/jobs 41% health / well-being 36% health / beauty 35% shopping (groceries) 32% home / garden 23% love / relationships 17% family and parenting 17% 53%
  • 18. lifestyle wants: many routes to market Yahoo! What women want August 2010. I6. Which of the following types of content do you think are the most important on a ‘Lifestyle’ website? Select your top 5 health & fitness 47% beauty 37% fashion 33% food & entertainment 33% love & sex 32% shopping 28% family & parenting 27% work/career 24% home & garden 23% quizzes & puzzles 18% seasonal 17% pets 16% horoscopes 16% crafts & hobbies 14% finance 9% weddings 4% consumption
  • 19. online hooks … bargain/freebie 56% samples/trial 48% clearance 41% discount >15% 39% last minute 31% hard to find products 26% exclusive to you 23% competitions / prizes 21% what’s new / in season 15% discounts <15% 14% brand alerts / find out first 13% the latest ‘it’ thing 9% bargains still the big hook women want
  • 20. Communicationpersonal contacts business contacts 154 105 Yahoo! What women want August 2010. Base: 1,581 F1. Social networks visited. F3. How many friends/contacts do you have on your social networking sites? women are connected... 94% 13% 4%
  • 21. brand connections: for better & worse Yahoo! What women want August 2010. B2/F2. Please indicate to what extent each statement describes your opinion. Thinking about the last few times you visited a social networking site, what did you do? % who boycott = 4% of women / 8% of single women! Communication Internet best way to connect with brands that matter48% become fan of a brand23% create groups for brand : boycott a brand1:1
  • 22. creation citizen commentators and creators 15% create or share content online 32% read / contribute to blog 34% stored / shared digital photos 4% create a group for a brand Yahoo! What women want August 2010, sample 19,297
  • 23. new mums: surrogate socialisers 55% Yahoo! What women Want, August 2010. D5. Since having a family, do you feel that any of the following has happened to your behaviour online? 48% 42% use internet more for help & advice shop online more feel Internet helps social life more
  • 24. Over 3 in 5 of those with wireless access Internet in bed Yahoo! What women Want, August 2010. D7. In which rooms have you accessed the Internet at home during the last month? no room is sacred from the internet 71% living room 54% bedroom 25% kitchen 31% dining room 16% garden 8% bathroom 8% playroom
  • 25. 33 62%women best way to keep in touch with the world 65%mums to be internet best way to connect 43%working mums with under 3s internet ‘on the go’ is important 31%single working mums play online games to relax 60%mums planning next baby use the internet for help/advice internet brands mobile online games help fast finishing facts
  • 28. What women want Yahoo! What women want August 2010, sample 19,297

Notes de l'éditeur

  1. bigger than MSN (by 500k) 2x bigger than AOL catching ivillage (500k)
  2. We may all be women, however every women is different and we have spent the last 3 years listening to what women want, need and don’t need but want! We’ve conducted: 2 segmentation studies EU / Global Several qualitatative studies to understand various groups of women mainly around life stage And quant studies to understand what women want (and how many) for content, tone of voice and editorial style EIAA mediascope study 6 years – women’s focus in the last 3
  3. We may all be women, however every women is different and we have spent the last 3 years listening to what women want, need and don’t need but want! We’ve conducted: 2 segmentation studies EU / Global Several qualitatative studies to understand various groups of women mainly around life stage And quant studies to understand what women want (and how many) for content, tone of voice and editorial style
  4. Sample composition a combination of online panel with a booster sample on Yahoo! all weighted back to the Comscore universe
  5. EU Profile with kids (d) 54% no kids (e) 46% with kids under 3 (f) 20% with kids 4-11 (g) 24% with kids 12+ (h) 26% Young & single (i) 22% Planning a baby (j) 15% Working mums (k) 37% Working mums with kids 0to3 (l) 12% Working mums with kids 4to11 (m) 16% Working mums with kids 12+ (n) 18% Single working mums (o) 6% new mums to be (p) 7%
  6. The goal: to appeal to everyone while alienating no one on the lifestyle channel.
  7. Lifestyle choices could be: Pro-active Reactive Situational (especially for mums gearing up for another child – over 1 in 4!)
  8. 30% trust Nannies (FR 45% / ES 17% women) Chemist 66% - just as trustworth as doctor /specialist
  9. Yahoo! What women want August 2010.UK Base women: 2,435
  10. 71% of italians
  11. women The cost of everyday life (e.g. food, rent/mortgage etc.) 45% Body image/weight issues 43% My job/career 42% Health issues (women specific) 40% Stress 36% Personal appearance 34% Personal finance (e.g. credit cards, loans) 33% Relationships (love/partners) 29% Work/life balance 28% The wellbeing of your child/ren (e.g. health, education etc.) 19%
  12. women The cost of everyday life (e.g. food, rent/mortgage etc.) 45% Body image/weight issues 43% My job/career 42% Health issues (women specific) 40% Stress 36% Personal appearance 34% Personal finance (e.g. credit cards, loans) 33% Relationships (love/partners) 29% Work/life balance 28% The wellbeing of your child/ren (e.g. health, education etc.) 19%
  13. Consumption: Includes shopping online, downloading and using applications, watching video or On Demand TV and downloading music and films Communication: Includes web-based email and social networking Creation: Includes contributing to a blog, creating or sharing content online and sharing digital photos
  14. 74% agree One of the most important uses of the Internet is to be entertained or to have fun
  15. Personal contacts: Young and single (139), Working mums with kids under 3 (132) Tweeting: New mums to be (122) and Young and single (119) most likely to use Twitter French women who have professional connections have a higher number of contacts than women who have social contacts (106 vs 89)
  16. Young and single index at 130 for accessing the internet in the bedroom Italian access from the bathroom 2 times more (women: 13% men: 17%)