1. Learning Cafe Call
MOOCs in
Corporate
Training
23 July 2013
• MOOCs (Massively Open
Online Courses) can be a
mainstream employee
learning option. It offers
cost effective solutions for
organisations with the
benefits far outweighing
the challenges. L&D/HR
need to be proactive in
exploring and including
MOOCs in learning
strategies.
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2. MOOCs for Employees Update
• Working Group
• LinkedIn group formed and
active discussion.
• Online consultation session
being planned (in place of
face to face).
• Reaction to Call
• Call has got very positive
comments on LinkedIn.
• There is a lot more support for
MOOCs for employee
learning, with increasing
numbers of blogs and article
on this topic.
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3. MOOCs for Workplace Learning
• Identify new
capabilities required
• Web site with
information on
MOOCs.
• Discussion Groups
• Meet Up
• First hand
experience.
• Gauge learner
experience and L&D
.
• Practitioners
Working Group to
develop a view on
suitability.
• Advisory Board
• Develop collateral
Practitioners
View
Proof of
Concept
Capability
DevelopmentAwareness
3
4. MOOCs Working Group
Working Group
• AMP - Ryan Tracey
• Ashurst - Nicola Atkinson Holding
Redlich - Jasmine Malki
• Coca Cola Amatil - Michelle Ockers
• Red Cross Blood Services - Les Lisz,
Susan Naylor, Sioban Singh & Lee
Kirby
• Sian Hartnett KPMG
• Westpac - Cathy Collins
• QBE - Lisa Henderson
• Suncorp – Jenn Reid
• Jeevan Joshi
• John Smartt
• John Forrest – Impact Challenges
Advisory Group
• Julie Catanach – Suncorp
• Peter Hall – QBE
• Tim Drinkall – NBNCo
• Michael Eichler - IAG
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6. Since the 1980s the price of
university education in America has
risen by 440%... For the economy as
a whole, the average price and wage
increases were only 110% and 150%
respectively.
The Economist,
http://www.economist.com/node/21563714
Resolve Baumol's Cost Disease?
Baumol, W. J, (2012) The Cost Disease: Why
Computers get Cheaper and Healthcare Doesn't
"The cost to innovate is almost
zero...the cost of failure is almost
zero."...
Joi Ito (2012). Keynote to Open Educational
Resources meeting (video), Hewlett Foundation.
EdXPrinceton, Udacity, MIT, Gates
Foundation, Coursera...We’ve always
had MOOCs – they are called
libraries...
Challenges – Provider:
• Education quality standards?
• IP ownership?
• Who “owns” the learning experience?
• Proctored assessments by a 3rd party –
valid?
• ...
Challenges - Learner:
• ...The outcome is a grade not an
education...
• ...MOOCs right now are nothing more than
the lectures I used to sit through in college
many years ago..
• Is traditional education what I need? Don't
I just need research & critical thinking skills
in a digital world?
• ...
...it showed me something fascinating, which
is that extent to which the MOOC provides a
focal point to enable people to share, engage
and benefit from the experience. What is
more, the MOOC'ers threads and opinion-
sharing is captured in the interface so that
others can review over time and form their
own opinions (and there were a lot of lively
discussions!) ...
Maybe learners can teach
themselves?
- Sugata Mitra
Now our “libraries “ are digital and
almost limitless...
?
7. In your corporate learning
environment what are the
challenges with adopting
MOOCs?
8. In your corporate learning
environment what are the
opportunities of adopting
MOOCs?
9. MOOCs for employee learning
Impact – Where & How
9
Employee
Capability
Gaps
Organisational
Gaps
Individual
Gaps
Gaps
Plugged
Custom
Training
workshops
Online
Learning
Coaching
L&D Organised
Internal
Knowledge
Bases
Performance
Support
Not
L&D Organised
Internal Driven Learning External
Generic
vendor
courses
Further formal
education e.g.
degrees
MOOCs
Formal
Less
Structured
Informal
10. Proof of Concept
Agree on
approach
across the
participating
organisations
Get a small
group(2-3) of
employees to
undertake
MOOCs for
personal
development
Consolidate
learner and
organisational
experience
Develop a
framework for
using
MOOCs for
employee
training
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11. Proposed Knowledge Architecture
11
Impact Challenges
Learner W Group Advisory Board
Mini
Scenarios
Quick
Polls
Project
Updates
Info
Bites
LinkedIn MOOCs
@work
Online
Process
Maps
13. Learning Strategy & Governance
Learning Planning and Budgeting
Requirements
Gathering
(LNA, TNA etc)
Learning
Design &
Development
Learning
Implementation
Evaluation
Face to Face
Online & Blended
Informal
Unstruct
ured
LMS Mobile Social Know Mgt
Capability & Skills
Learner
Learning
Professional
Manager
Business
Workplace
Personal
19. Questions to Discuss
• One of the challenges the working group has raised is what part
does L&D get to play in MOOCs for Learning. The answer may turn
out to be very different to what we do now.
• Currently MOOCs are predominantly available for certain topics ie
IT, Management, Science which only meet part of organisational
needs.
20. Some FAQs
• What about quality - See ratings
and reviews
• How will we capture learning -
Employees will self report with
completion certificates;
• Messages may be different from
company messages - No one is
saying it will be a company specific
course. Employees don't have to
spoon fed.
• How will employees find courses -
Search engines.
• What if the MOOC is discontinued -
Find another one or go back to the
usual way you plugged gap in the
current state.
• We cant get into our reporting -
Maybe . Is it that more important
than learning.
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How big is the typical MOOC? -
while enrollment has reached up to
~180,000, 50,000 students enrolled is
a much more typical MOOC size.
•How many students complete
courses? - completion rates can
approach 20%, although most
MOOCs have completion rates of less
than 10%.
Cost
Usually free – Certificate - $70
Commercial MOOCS - $60
22. Questions to discuss
• Has anyone done MOOCs ? How was the experience ?
• Can MOOCs be used for employee development ? What
are the opportunities and challenges ?
• How will MOOCs impact the learning function ?
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