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Keyword Research



             Fred Sexton
    bigcheese@mouseandman.com
            @FredSexton
             March 2009


Charlotte SEM Association
Twitter hashtag #SEMCLT
The first step to success with any marketing
campaign is to know your message. With search
marketing, that means knowing the search terms
  that are being used by your target audience.
Understand what they’re searching for, and you
  can tune-in to their traffic via search engines.
This presentation covers tools and techniques of
          performing keyword research.
quot;Learning the Lingo
              of Your Customerquot;
    Marketing 101
●


    Ex: Kodak
●


           Physical/tangible
       –

           Benefit
       –



    Customer lingo doesn't equal
●

    management lingo
What is keyword research?

    Process of selecting keywords that are
●

    relevant to your site and are used by potential
    customers as query terms.
Why Keyword Research?

    First step in (my) search marketing strategy
●


    Correct bad keyword choices (negative
●

    keywords with Adwords)
    Speak the customer’s language (some CEOs
●

    think they know how to describe their
    customers)
    Develop list of relevant terms to target in SEO,
●

    PPC, Blogs, Videos, Social Media, and offline
    documentation
    Competitor Watch
●
Why Keyword Research? (cont)

    Keywords give ideas for site design and
●

    navigation
    Discover new keyword opportunities
●
Longtail Keywords

    3/4 or greater words
●


    Less competition
●


    More of them
●


    Sum of longtail is bigger!
●
Longtail Keywords

    Tails can deviate at different rates
●


    Typically:
●


            Red=Newer
        –

            Blue=Older
        –
Stages
    Keyword Discovery
●


           Multiple Sources
       –

           Tools
       –

    Keyword Addition/Subtraction
●


           Client approval
       –

    Keyword Evaluation
●


           Volume
       –

           User Intent (potential conversion rate)
       –

           Competition
       –

           Performance
       –
Keyword Discovery

    Free expression writing, all words are good
●


    Keywords from company
●


           Interviews
       –

           Press Releases
       –

           Web site
       –
SEO Quake Plugin - FF
Keyword Discovery

    Site Search Box
●


           Reveals real/actual site keywords
       –

           Number of words searchers are using
       –

           Make sure you collect site search data
       –
Keyword Discovery

    Customer Lingo
●


           Interview them, “Why did you buy from us?”
       –

           Customer surveys
       –

           Talk to sales staff who talks with customer
       –



    The best keywords come straight from the
    customer’s mouth.
Keyword Discovery

    Always use multiple sources
●
Keyword Discovery

    Establish difficulty
●


            Search in Google for:
        –

            Internet Marketing 103,000,000
        –

            “Internet Marketing” 43,000,000
        –

            allintitle: Internet Marketing 2,450,000
        –

            allintitle: “Internet Marketing” 2,200,000
        –

            allinurl: quot;internet marketingquot; 1,170,000
        –
Competition
Competitor investigation (PPC)
Creating Keyword Lists

    Find exact search phrases
●


           Log Files (automated programs)
       –

           GA hack
       –

           Hittail
       –
Keyword Tools

    Google Keyword         Suggestion Tool
●                      ●

    Tool                   Hitwise
                       ●

    WordTracker
●
                           Hitwise
                       ●

    Trellian Keyword
●
                           GoodKeywords.com
                       ●
    Discovery
                           adCenter Labs Tools
                       ●
    Google Webmaster
●

                           Microsoft adCenter
    Tools              ●

                           Add In for Excel
    Google Insights
●

                           Nichebot
                       ●
    Google Trends
●
Keyword Tools

    Live example
●


           Google Keyword Tool
       –

           Google Trends
       –
Google Suggestions
Keyword Addition

    Comparison (best, compare, reviews)
●


    Adjectives
●


            Price (cheap, free, discount)
        –

            Product (green, plus size, unique)
        –

    Intended use (gift for mother, baptism gown)
●


    Brand / vendor / manufacturer / product #
●

    (ebay)
    Location / Local
●


    Action (apply, book, find, buy)
●
Permutations

    Keyword permutation tools
●


           Enter keyword terms, and modifiers
       –

           Combines variations of phrases
       –



    http://tools.seobook.com/keyword-
●

    list/generator.php
Popularity
    Being popular isn't always the best (longtail)
●


            Low Hanging Fruit
        –

    Popular phrases
●


            Less relevant
        –

            More competitive/expensive
        –

    Less Popular
●


            More focused
        –

            Satisfies searchers
        –

            Higher conversion
        –

            Less traffic per keyword
        –
Consider User Intent
    Understand the “why”
●


            Research vs Purchase (“just looking”)
        –

            Stage in buying process
        –

    Buying vs Browsing
●


            “car reviews”
        –

            “fast auto financing”
        –

    Adjust ad copy and landing page to reflect
●

    knowledge level or interest
            Misspellings
        –

            Location from where visitors are coming from
        –
Searcher Behavior

    Navigational
●


           I just want to be at your web site.
       –

    Informational
●


           Do blue widgets require special maintenance?
       –

                   Ad potential?
               ●



    Transactional
●


           Interactive, purchase, subscribe, BUY!
       –

           I want financing to buy a hybrid car.
       –
Competition

    Are they doing PPC? How much are the bids?
●


    How optimized are their sites?
●


    What’s their linkage situation?
●


            Quality of links
        –

            Anchor text
        –
Plurality

    Web Design
●


    Web Design Companies
●


    Web Design Company
●


    Top Web Design Company
●


    Top Charlotte Web Design Company
●
Performance Considerations

    PPC Testing
●


●
So, now what...

    Select and optimize 2 related phrases per
●

    page
    Don’t keyword stuff.
●


            Optimal KW density = 7%...maybe ;)
        –
Where on page?

    Page title tags
●


    Headers (H1,H2 tags)
●


    Anchor text
●


    META keywords & descriptions
●


    Page URLs
●


    Internal linking
●
Keyword Research for Paid
Campaigns (Negative Keywords)
    Negative Keywords
●


            They prevent search engines from displaying
        –
             your ads:
    Common examples are “free” or “cheap”.
●


    Great for filtering out irrelevant queries:
●


            Irrelevant clicks cost money, but hurt CTR,
        –
               quality score, conversion % and
    Don’t use negative keywords with only exact
●

    match option.
Negative Keyword Example
Summary

    Remember… It’s not about the keywords You
●

    want to be found on...


    It’s about the keywords the End User uses to
●

    find you.
Summary

    The success/failure of your search campaign
●

    depends on good keywords selection.
    Keyword research is always on-going.
●


    Don’t use popularity as the only criteria.
●


    Get feedback, and if term isn’t working,change
●

    it!
Questions


Fred Sexton
bigcheese@mouseandman.com
@FredSexton

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Keyword Research

  • 1. Keyword Research Fred Sexton bigcheese@mouseandman.com @FredSexton March 2009 Charlotte SEM Association Twitter hashtag #SEMCLT
  • 2. The first step to success with any marketing campaign is to know your message. With search marketing, that means knowing the search terms that are being used by your target audience. Understand what they’re searching for, and you can tune-in to their traffic via search engines. This presentation covers tools and techniques of performing keyword research.
  • 3. quot;Learning the Lingo of Your Customerquot; Marketing 101 ● Ex: Kodak ● Physical/tangible – Benefit – Customer lingo doesn't equal ● management lingo
  • 4. What is keyword research? Process of selecting keywords that are ● relevant to your site and are used by potential customers as query terms.
  • 5. Why Keyword Research? First step in (my) search marketing strategy ● Correct bad keyword choices (negative ● keywords with Adwords) Speak the customer’s language (some CEOs ● think they know how to describe their customers) Develop list of relevant terms to target in SEO, ● PPC, Blogs, Videos, Social Media, and offline documentation Competitor Watch ●
  • 6. Why Keyword Research? (cont) Keywords give ideas for site design and ● navigation Discover new keyword opportunities ●
  • 7. Longtail Keywords 3/4 or greater words ● Less competition ● More of them ● Sum of longtail is bigger! ●
  • 8. Longtail Keywords Tails can deviate at different rates ● Typically: ● Red=Newer – Blue=Older –
  • 9. Stages Keyword Discovery ● Multiple Sources – Tools – Keyword Addition/Subtraction ● Client approval – Keyword Evaluation ● Volume – User Intent (potential conversion rate) – Competition – Performance –
  • 10. Keyword Discovery Free expression writing, all words are good ● Keywords from company ● Interviews – Press Releases – Web site –
  • 12.
  • 13.
  • 14. Keyword Discovery Site Search Box ● Reveals real/actual site keywords – Number of words searchers are using – Make sure you collect site search data –
  • 15. Keyword Discovery Customer Lingo ● Interview them, “Why did you buy from us?” – Customer surveys – Talk to sales staff who talks with customer – The best keywords come straight from the customer’s mouth.
  • 16. Keyword Discovery Always use multiple sources ●
  • 17. Keyword Discovery Establish difficulty ● Search in Google for: – Internet Marketing 103,000,000 – “Internet Marketing” 43,000,000 – allintitle: Internet Marketing 2,450,000 – allintitle: “Internet Marketing” 2,200,000 – allinurl: quot;internet marketingquot; 1,170,000 –
  • 20.
  • 21.
  • 22.
  • 23. Creating Keyword Lists Find exact search phrases ● Log Files (automated programs) – GA hack – Hittail –
  • 24. Keyword Tools Google Keyword Suggestion Tool ● ● Tool Hitwise ● WordTracker ● Hitwise ● Trellian Keyword ● GoodKeywords.com ● Discovery adCenter Labs Tools ● Google Webmaster ● Microsoft adCenter Tools ● Add In for Excel Google Insights ● Nichebot ● Google Trends ●
  • 25. Keyword Tools Live example ● Google Keyword Tool – Google Trends –
  • 27.
  • 28. Keyword Addition Comparison (best, compare, reviews) ● Adjectives ● Price (cheap, free, discount) – Product (green, plus size, unique) – Intended use (gift for mother, baptism gown) ● Brand / vendor / manufacturer / product # ● (ebay) Location / Local ● Action (apply, book, find, buy) ●
  • 29. Permutations Keyword permutation tools ● Enter keyword terms, and modifiers – Combines variations of phrases – http://tools.seobook.com/keyword- ● list/generator.php
  • 30.
  • 31. Popularity Being popular isn't always the best (longtail) ● Low Hanging Fruit – Popular phrases ● Less relevant – More competitive/expensive – Less Popular ● More focused – Satisfies searchers – Higher conversion – Less traffic per keyword –
  • 32. Consider User Intent Understand the “why” ● Research vs Purchase (“just looking”) – Stage in buying process – Buying vs Browsing ● “car reviews” – “fast auto financing” – Adjust ad copy and landing page to reflect ● knowledge level or interest Misspellings – Location from where visitors are coming from –
  • 33. Searcher Behavior Navigational ● I just want to be at your web site. – Informational ● Do blue widgets require special maintenance? – Ad potential? ● Transactional ● Interactive, purchase, subscribe, BUY! – I want financing to buy a hybrid car. –
  • 34. Competition Are they doing PPC? How much are the bids? ● How optimized are their sites? ● What’s their linkage situation? ● Quality of links – Anchor text –
  • 35. Plurality Web Design ● Web Design Companies ● Web Design Company ● Top Web Design Company ● Top Charlotte Web Design Company ●
  • 36.
  • 37. Performance Considerations PPC Testing ● ●
  • 38. So, now what... Select and optimize 2 related phrases per ● page Don’t keyword stuff. ● Optimal KW density = 7%...maybe ;) –
  • 39. Where on page? Page title tags ● Headers (H1,H2 tags) ● Anchor text ● META keywords & descriptions ● Page URLs ● Internal linking ●
  • 40. Keyword Research for Paid Campaigns (Negative Keywords) Negative Keywords ● They prevent search engines from displaying – your ads: Common examples are “free” or “cheap”. ● Great for filtering out irrelevant queries: ● Irrelevant clicks cost money, but hurt CTR, – quality score, conversion % and Don’t use negative keywords with only exact ● match option.
  • 42. Summary Remember… It’s not about the keywords You ● want to be found on... It’s about the keywords the End User uses to ● find you.
  • 43. Summary The success/failure of your search campaign ● depends on good keywords selection. Keyword research is always on-going. ● Don’t use popularity as the only criteria. ● Get feedback, and if term isn’t working,change ● it!