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You are a
Cultural Agent
Lee-Sean Huang | @leesean | leesean@purpose.com
Lee   Sean
Secret
Agent
Secret   Cultural
Agent    Agent
80%
of cultural understanding
     is subconscious
                            Geert
                            Hofstede
“Linking beauty and purpose
can create a sense of
communal agreement that
helps diminish the sense of
disorder and incoherence that
life creates.” Milton Glaser
What?
Culture:
the sum of all of
our experiences
Design=
    applied
              Art
Design=
    applied
     liberal
             Art
“Own what you can always
carry with you; know
languages, know countries,
know people. Let your
memory be your bag.”
Aleksandr Solzhenitsyn
“Culture is a toolkit for action.”
Where?
What are the boundaries of design?




                       Charles ! Ray Eames
What are the boundaries of design?
What are the boundaries of problems?



                      Charles ! Ray Eames
How do you redesign the user interface
of civic participation in Rio de Janeiro?
Feedback

#FAIL
How do we create a culture of youth
civic and political participation in Rio?
Design                              Charles !
                                   Ray Eames




 a plan for arranging elements to
 best accomplish a particular purpose.
Don’t Lose The Beat

How can we re-arrange the elements
of the New Orleans music economy
to produce more resources for artists
in need?
Don’t Lose The Beat

How do we create a culture of care
for musicians in New Orleans?
1           2         3
Storytelling Protocols Artifacts
Our Values   We believe that increased participation by
             youth and members of the emerging middle
             class in the political process will help bring
             about greater accountability and transparency.

             We are non-partisan and independent. We
             don’t accept money from government or
             political parties.

             We believe that the internet can serve as a
             school for a more robust democracy.

             We are committed to open source sharing.
             We value remix and reuse.
Evaluation Principles for Campaign Themes
           ▢       RIPE ! SALIENT
           Is the issue in the news/being talked about? Is it something that has strong public support and a
           groundswell of concern among our target audience?


           ▢       ACTIONABLE
           Can Meu Rio or its members “do” something about the issue? Is there a concrete and plausible
           political, social, or cultural action that can be taken to affect change?


           ▢       POLITICAL/CULTURAL IMPACT
           Meu Rio’s goal is to build a more participatory and open political culture in Rio. While not every
           campaign needs to directly influence the political process, each campaign should have some
           short, medium, or long term political objective or impact on behavioral/cultural change among
           the citizens of Rio.


           ▢       COMPARATIVE ADVANTAGE
           Is this an issue or campaign where Meu Rio can take a leadership role while working with other
           partner organizations working in the same space? Does Meu Rio have a comparative advantage
           because of our member base, brand equity, and/or innovative use of technology?


           ▢       EARNED MEDIA/LIST GROWTH
           Will running the campaign generate free earned media and/or promote Meu Rio membership
           growth?
Evaluation Principles for Campaign Tools                                                                            Tactics
          ▢        CONNECTIVE
          Does it relate to existing user behaviors and social dynamics? Does it bring the community tighter together or
          connect people closer with their decision makers?


          ▢        PARTICIPATORY
          Is it open-ended enough to invite participation but guided and usable enough to actually use?


          ▢        USER SERVICE
          Does it have a clear theory of change? Does the experience inspire, delight, or motivate users?


          ▢        SCALABLE
          Does it “work” (both technologically and compelling for users) for 5 users as well as it does for 5 million)?


          ▢        REUSABLE
          Can it be reused/repurposed by Meu Rio for future campaigns and not just a one-off novelty?


          ▢        HACKABLE
          Is it open source/open API? Can it be reappropriated by users/hackers in new, exciting, unexpected ways or used
          by other cities/movements?


          ▢        AWESOME/INTANGIBLES
          Is it “magical”? Compelling in an intuitive/emotional way? Does it have that certain “je ne sais quoi”?
1                             2                            3
Storytelling Protocols Artifacts
What is the problem? How do   What do you believe in? What   Make social objects that
we work towards a solution?   are the rules of engagement?   invite participation.
You are a
Cultural Agent
Lee-Sean Huang | @leesean | leesean@purpose.com

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You are a Cultural Agent

  • 1. You are a Cultural Agent Lee-Sean Huang | @leesean | leesean@purpose.com
  • 2. Lee Sean
  • 4. Secret Cultural Agent Agent
  • 5. 80% of cultural understanding is subconscious Geert Hofstede
  • 6. “Linking beauty and purpose can create a sense of communal agreement that helps diminish the sense of disorder and incoherence that life creates.” Milton Glaser
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  • 9. Culture: the sum of all of our experiences
  • 10. Design= applied Art
  • 11. Design= applied liberal Art
  • 12. “Own what you can always carry with you; know languages, know countries, know people. Let your memory be your bag.” Aleksandr Solzhenitsyn
  • 13. “Culture is a toolkit for action.”
  • 15. What are the boundaries of design? Charles ! Ray Eames
  • 16. What are the boundaries of design? What are the boundaries of problems? Charles ! Ray Eames
  • 17. How do you redesign the user interface of civic participation in Rio de Janeiro?
  • 19. How do we create a culture of youth civic and political participation in Rio?
  • 20. Design Charles ! Ray Eames a plan for arranging elements to best accomplish a particular purpose.
  • 21. Don’t Lose The Beat How can we re-arrange the elements of the New Orleans music economy to produce more resources for artists in need?
  • 22. Don’t Lose The Beat How do we create a culture of care for musicians in New Orleans?
  • 23. 1 2 3 Storytelling Protocols Artifacts
  • 24. Our Values We believe that increased participation by youth and members of the emerging middle class in the political process will help bring about greater accountability and transparency. We are non-partisan and independent. We don’t accept money from government or political parties. We believe that the internet can serve as a school for a more robust democracy. We are committed to open source sharing. We value remix and reuse.
  • 25. Evaluation Principles for Campaign Themes ▢ RIPE ! SALIENT Is the issue in the news/being talked about? Is it something that has strong public support and a groundswell of concern among our target audience? ▢ ACTIONABLE Can Meu Rio or its members “do” something about the issue? Is there a concrete and plausible political, social, or cultural action that can be taken to affect change? ▢ POLITICAL/CULTURAL IMPACT Meu Rio’s goal is to build a more participatory and open political culture in Rio. While not every campaign needs to directly influence the political process, each campaign should have some short, medium, or long term political objective or impact on behavioral/cultural change among the citizens of Rio. ▢ COMPARATIVE ADVANTAGE Is this an issue or campaign where Meu Rio can take a leadership role while working with other partner organizations working in the same space? Does Meu Rio have a comparative advantage because of our member base, brand equity, and/or innovative use of technology? ▢ EARNED MEDIA/LIST GROWTH Will running the campaign generate free earned media and/or promote Meu Rio membership growth?
  • 26. Evaluation Principles for Campaign Tools Tactics ▢ CONNECTIVE Does it relate to existing user behaviors and social dynamics? Does it bring the community tighter together or connect people closer with their decision makers? ▢ PARTICIPATORY Is it open-ended enough to invite participation but guided and usable enough to actually use? ▢ USER SERVICE Does it have a clear theory of change? Does the experience inspire, delight, or motivate users? ▢ SCALABLE Does it “work” (both technologically and compelling for users) for 5 users as well as it does for 5 million)? ▢ REUSABLE Can it be reused/repurposed by Meu Rio for future campaigns and not just a one-off novelty? ▢ HACKABLE Is it open source/open API? Can it be reappropriated by users/hackers in new, exciting, unexpected ways or used by other cities/movements? ▢ AWESOME/INTANGIBLES Is it “magical”? Compelling in an intuitive/emotional way? Does it have that certain “je ne sais quoi”?
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  • 45. 1 2 3 Storytelling Protocols Artifacts What is the problem? How do What do you believe in? What Make social objects that we work towards a solution? are the rules of engagement? invite participation.
  • 46. You are a Cultural Agent Lee-Sean Huang | @leesean | leesean@purpose.com