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Shelter Box Impact Report 2011
WHAT WOULD
                                   YOU NEED
                                     IF YOUR
                                  HOME WAS
                                DESTROYED?
                                CONTENTS
                                02   03   FOREWORD
                                04   05   SHELTERBOX
                                06   07   THE SHELTERBOX SOLUTION
                                08   09   HOW WE DO IT
                                12   13   SHELTERBOX RESPONSE TEAMS
                                14        DEPLOYMENT HISTORY
                                15        KEY ACHIEVEMENTS
                                16   17   SHELTERBOX INTERNATIONAL
                                20   21   GLOBAL PARTNERSHIPS
                                22        INTERNATIONAL ACADEMY FOR DISASTER RELIEF
                                23        HELPING YOUNG PEOPLE UNDERSTAND DISASTERS
                                26   27   SUPPORTERS: GIVING THE GIFT OF SHELTER
                                28   29   TOTAL BOXES
                                30   31   THE FUTURE
                                32   33   THANK YOU

Photograph : Thomas Lay Haiti
FOREWORD
By ShelterBox President
HRH The Duchess of Cornwall
SHELTERBOX

     Every year hundreds of thousands of families across             We rely on public donations and could not operate                     Our vision:                                                  Speed: Our fleetness of foot lets us operate in the dust
     the world lose everything when disasters strike.                without the generosity of people the world over. Our                  Is of a world where everyone affected by disaster has        and debris of a disaster. We act fast and we strive to
     Through no fault of their own and often with no                 supporters constantly go the extra mile to help make a                access to the shelter and basic equipment they need to       reach families in the shortest time possible. Our speed
     warning, families lose their homes, their possessions           difference to the lives of families who survive disasters.            survive and live in dignity and safety.                      is mirrored in our responsiveness to our supporters and
     and their livelihoods. Every day they are faced with a          We have had fundraisers climb Mount Kilimanjaro, row                                                                               partners.
                                                                                                                                           Our mission:
     battle for survival and this is where we come in.               the Atlantic Ocean, cross India in a Tuk Tuk and even
                                                                                                                                           Is to deliver humanitarian aid in the form of equipment      Collaboration: Collaboration is key to continued
                                                                     cycle 10,000 miles on a tandem. Every box we deliver
     We provide emergency shelter and lifesaving supplies for                                                                              and materials that provide shelter, warmth and dignity       development and the effective delivery of aid. We work
                                                                     bears its own unique number so our donors can see
     families around the world who are affected by disasters,                                                                              to people affected by natural or manmade disasters           collaboratively with local, national and international
                                                                     where their box has gone.
     at the time when they need it the most. Our Founder, Tom                                                                              worldwide.                                                   partners to maximize our impact. We encourage
     Henderson OBE, saw the humanitarian response in most            We are now firmly established at the forefront of disaster                                                                         participation in our work especially from the families and
                                                                                                                                           Our goal:
     disasters was in the form of food and medicine. Little or       relief and our work constantly earns the respect of                                                                                communities we help following disasters.
                                                                                                                                           Is to help 50,000 families who lose everything in a
     no assistance was being given in terms of safe, secure          outside agencies. If there is one thing we have learnt, it is
                                                                                                                                           disaster every year.                                         Accountability: We are dedicated to delivering a quality
     shelter to help families survive the first days, weeks and      that the next disaster is just around the corner. We need
                                                                                                                                                                                                        aid package that represents value for money while being
     months as they tried to rebuild their lives. ShelterBox was     to ensure we are always ready to respond, no matter the               Our Values:
                                                                                                                                                                                                        accountable to our supporters, partners and to every
     created to fill this void.                                      disaster, no matter the location. With your help, we will be          Innovation: We are creative in finding effective solutions
                                                                                                                                                                                                        person who receives support from ShelterBox.
                                                                     ready.                                                                and are always improving the quality of our work to make
     Since our inception in 2000, we have responded to
                                                                                                                                           sure we deliver the best aid package possible for families
     earthquakes, floods, volcanoes, tsunamis, hurricanes,
                                                                                                                                           affected by disasters.
     landslides, typhoons and conflict, delivering emergency
     humanitarian aid to families in need on every continent.
     From the 2004 Indian Ocean tsunami to the 2010 Haiti
     earthquake, we have responded to some of the largest
     disasters the modern world has ever known. Alongside
     this, we have also helped many thousands of people
     affected by disasters that are not featured in the media.
     Simply put, if there is an unmet need for emergency
     shelter, we will do everything we can to meet it.
     The ShelterBox solution in disaster response is as
     simple as it is effective. We deliver the essentials a
     family needs to survive in the immediate aftermath of
     a disaster. Each large, green ShelterBox is tailored to a
     disaster but typically contains a disaster relief tent for an                                         Photograph : Andy Green Chile
     extended family, blankets, water storage and purification
     equipment, cooking utensils, a stove, a basic tool kit, a
     children’s activity pack and other vital items.                 ‘I never thought I would lose my house. Thanks to
                                                                      ShelterBox I have a place now to spend the winter
     We pride ourselves on our ability to respond instantly to        that is coming. I have 7 grandchildren that I look after
     disasters and to do this we rely on a global network of          and now having these two tents means we will be
     volunteers. ShelterBoxes are delivered by highly trained,        safe. Shelterbox is the first aid we have seen since
     volunteer ShelterBox Response Team (SRT) members.                the earthquake. We are so happy we have not been
     These men and women, from all walks of life, give their          forgotten.’
     time freely to help make the difference to the lives of          Sara Norambvena, 70
     others. Their passion, dedication and belief allow us to         Aid recipient from Chile
     bring hope to countless families in need every year.
04                                                                                                                                                                                                                                          Photograph : Mark Pearson Pakistan
THE
                                                                     ‘The ShelterBox tents really do stand out as the Rolls
                                                                      Royce of tents amid the myriad of tents and tarps
                                                                      that are still peppering Haiti. I spoke with one of the




     SHELTERBOX
                                                                      camp residents who told me how proud she was of her
                                                                      ShelterBox tent, which she proclaimed were easily the
                                                                      best in any of the camps.’
                                                                      Paul Clammer




     SOLUTION
                                                                      Lonely Planet writer




     Tom Henderson OBE asked himself one question                    Protection
        when ShelterBox was still the seed of an idea:               One of the most pressing issues in disaster zones
      ‘What would my family need to survive if we lost               around the world is access to clean water. Clean water is
                                         everything?’                imperative to survival and contaminated water supplies
                                                                     are life-threatening. With damaged infrastructure and
       Tom made a list of everything he thought he would
                                                                     sanitation systems, a regular feature of disasters, we
           need and then set about filling a box with all the
                                                                     provide families with the means to purify their own water.
     items on the list. A decade of evolution later and the
                                                                     Time and again our water purification solutions have
        result is the ShelterBox Solution we see today. We
                                                                     saved lives.
          keep a broad range of equipment in stock so we
      can adapt the contents of aid we deliver depending             Dignity
       on the nature and location of the disaster. We work           We believe no corners should be cut when it comes to
         to the needs relayed back to us from the field and          the business of saving lives. To this end we take great
             we are able to send specific stand-alone items          care sourcing every item to ensure it is robust enough to
       should they be requested. The contents of the box             be of lasting value. Every item is durable, practical and
                   may vary but each box typically contains:         brand new. Even the box itself has many uses, from a
                                                                     water container to a cot for a newborn baby.
                                                        Shelter
       At the heart of every ShelterBox is a disaster relief tent    Stability
        for a large family. The tent has been custom designed        The rebuilding process is fundamental to a family’s
            and made for us by one of the world’s leading tent       survival. Our boxes contain the tools a family needs to
         manufacturers. We believe it is the best disaster relief    take the first steps on the road to recovery. The tool kit
          tent in the world. It is designed to withstand extreme     we provide contains a hammer, axe, saw, hoe head, pliers
         temperatures, intense UV light, high winds and heavy        and wire cutters. These items enable a family to improve
        rainfall. Our tents have partitions that allow families to   their immediate environment and, when possible, begin
     divide the space in a way that suits them best. Our tents       repairing and rebuilding the home they were forced to
      become more than simple shelter; they become homes.            leave.
                                                       Warmth        Hope
      A key piece of equipment we deliver is either a wood or        Children affected by disasters have often been subjected
        multi-fuel burning stove. We want shelters to become         to high levels of trauma. Their worlds are turned upside
       homes and a stove is integral to any home. It is where        down and their day-to-day lives changed irrevocably.
           water is boiled, food is cooked and families gather.      Our boxes contain small gifts for children to help restore
         Alongside the stove we provide pots, pans, cooking          a sense of normality. The children’s activity packs we
                                     utensils, bowls and mugs.       provide contain drawing books, crayons and pens. For
                                                                     children who have lost all their possessions, these simple
                                                      Comfort
                                                                     items become treasures.
        A shelter becomes a home when families can live with
          a degree of comfort. We provide fleece blankets and
         insulating groundsheets; simple ShelterBox solutions
                that make a tent much more than just a shelter.




                                                                                                              Photograph Sharkfin Media


06                                                                                                                                        07
HOW WE
                               DO IT

                               Our work is only possible because of people around            locations so we can instantly respond on a large scale
                               the world who give generously to ShelterBox. There            anywhere in the world.
                               are countless supporters and volunteers who make
                                                                                             Once the aid arrives in-country SRTs face the task of
                               everything we do possible. It is their commitment
                                                                                             delivering it to the families in most need. We often work
                               to our cause that enables us to provide homes for
                                                                                             in remote regions and transporting boxes to these areas
                               countless families who survive disasters.
                                                                                             is full of obstacles. In these inaccessible areas there is
                               An enthusiastic team of volunteers performs the essential     usually a desperate need but it can often be overlooked.
                               task of packing every ShelterBox that leaves our              However, we use all the means available to get the job
                               warehouse in the UK. The strength of our volunteers is        done. After the Indonesian tsunami in 2010, boxes were
                               beyond measure.                                               transported across the Mentawai Strait on a surf-charter
                                                                                             boat before being distributed by smaller boats to some
                               ShelterBoxes are then delivered to families in need by
                                                                                             of the most remote islands in the world. Boxes have been
                               volunteers: our incredible ShelterBox Response Teams
Photograph: Andy Green Chile
                                                                                             delivered by helicopters, tuk tuks, donkey trains and even
                               (SRTs). To become an SRT member is no easy feat and
                                                                                             on the backs of camels.
                               each individual has to undertake rigorous training before
                               they are qualified to deliver emergency disaster relief.      Delivering Aid
                               These ordinary people who do extraordinary things drop        SRT members will use every available resource to gather
                               everything at a moments notice to head into disaster          information about those most affected by disaster so
                               zones. Our worldwide network of SRT members is a              emergency aid can be channeled according to the
                               key component in our ability to respond immediately to        greatest need. We aim to prioritise the most vulnerable
                               disasters.                                                    and deliver aid to them first. In the immediate aftermath
                                                                                             of the 2010 Haiti earthquake there was an enormous
                               Rapid Response
                                                                                             number of people injured. We worked with the French
                               We aim to provide emergency shelter and lifesaving
                                                                                             Red Cross and local hospitals to provide a safe
                               supplies to families as soon as possible after a disaster.
                                                                                             environment for surgeons to operate, for midwives to
                               The ShelterBox Operations Team monitor disasters
                                                                                             deliver babies and to provide a post-operative area for
                               constantly and are ready to respond immediately.
                                                                                             patients to recover away from the debris, dust and harsh
                               Every disaster is different and so is every ShelterBox
                                                                                             conditions. One doctor told us that he and his team were
                               deployment. Sometimes we respond to disasters
                                                                                             treating up to 600 patients a day in our tents, dealing with
                               independently, other times it is on requests for assistance
                                                                                             amputations, infected wounds, and children in conditions
                               from other aid agencies or government authorities. The
                                                                                             of extreme dehydration.
                               common thread is ensuring the response is as rapid as
                               possible.                                                     Post-Disaster
                                                                                             We are committed to measuring and evaluating the
                               Logistics
                                                                                             impact of our aid to facilitate further research and
                               We have a multi-skilled logistics team who constantly
                                                                                             development into ways we can improve the quality and
                               work to overcome a range of challenges. We always
                                                                                             effectiveness of our aid. In order to improve our work, it is
                               endeavor to deliver boxes into disaster zones in the
                                                                                             vital that we listen to the needs of the people that we are
                               most efficient and effective way possible. This can be
                                                                                             helping. When it is suitable, we will send teams on post-
                               by road, sea, air or a mixture of all three. We can pack
                                                                                             deployment monitoring missions to assess how effective
                               and dispatch hundreds of ShelterBoxes a day from our
                                                                                             the ShelterBoxes are and to work with the recipients of
                               Headquarters in Cornwall, UK and can also call upon a
                                                                                             the aid to find out ways we can improve our equipment
                               stock of prepositioned ShelterBoxes that are stored in
                                                                                             and service.
                               strategic locations across the globe. We are constantly
                               increasing the number of boxes we have in prepositioned
 Photograph: Thomas Lay UK
                                                                                                                                                             09
IMMEDIATE
       RELIEF
    STRAIGHT
   TO WHERE
IT IS NEEDED
          Photograph : Thomas Lay Brazil
SHELTERBOX
     RESPONSE
     TEAMS
     ShelterBox Response Teams are deployed at a
     moment’s notice to remote corners of the globe. They
     are highly trained volunteers from all walks of life and
     they work tirelessly to deliver on-the-ground aid to
     families who have been hit by disasters.
     We deployed our first four SRT members after the Indian
     Ocean Tsunami in 2004. Since then people from all
     around the world have undergone extensive training and
     we now have more than 160 individuals who will drop
     everything when they receive the call to deploy.
     Being sent with our aid into remote and chaotic
     environments is not for the faint-hearted. Our SRT            ‘Seeing families move into ShelterBox                                             Photograph : Becky Maynard Indonesia
     members bring with them a wealth of knowledge from             tents filled me with a pride I’ve not felt
     their different backgrounds, knowledge that is essential       before. Not of personal achievement
     when operating in disaster zones. We have teachers and         or altruistic gain, but of being part of a
     construction workers, business owners and firefighters,        charity where the difference they make is
     doctors and photographers; all volunteers who are now          tangible.’
     specialists in disaster response.                              Laura Dale (UK) – Journalist
     Conditions in the field can be very basic and our SRT         ‘Of all the happenings in my life, apart from
     members may be operating within days of a disaster.            the joy of my family, nothing has come
     Apart from the human tragedy, the infrastructure of            close to the pride I felt at being selected
     the area may be in ruins and communications severely           following training to become a ShelterBox
     limited. We make sure all our Response Teams are               Response Team member.’
     capable of being self-sufficient and can operate fully         David Hatcher (UK) – Former Police
     without adding to the burden of the people we are              Superintendent
     there to help. All of our SRT members are exceptional         ‘I feel honoured that I am able to
     individuals who are fit, hard working, resourceful, good       contribute and to be part of this great
     communicators and, most importantly, capable of making         organisation. So many people have              Photograph : Mark Pearson Haiti
     the right decisions under pressure.                            helped me on the way and to make
     All of our SRT members have their own inspiring stories        ShelterBox what it is.’
     to tell. They bring personality and passion to delivering      Elke Kruger (DE) - Doctor
     humanitarian aid. Featured right are four of our SRT
     members, people from our worldwide network who not            ‘After returning from my first deployment,
     only believe they can make a difference to the lives of        I was hit by an enormous sense of calm,
     others, but constantly do.                                     relief and exhaustion. I began to realise
     Our incredible SRT members are an inspiration to all who       the magnitude of what ShelterBox does.
     meet them. They are the foundation that our strength as        The sense of emotions came barreling
     an organisation is built on. For the passion they have, the    through me, from seeing the sheer joy
     commitment they show and the sacrifices they make; we          on families’ faces when they received a
     thank them.                                                    ShelterBox.’
                                                                    Casey Robinson (US) – Office Manager


12                                                                                                                 Photograph : Thomas Lay Brazil      Photograph : Thomas Lay Colombia
DEPLOYMENT   KEY
     HISTORY      ACHIEVEMENTS




                  ‘The support and help from ShelterBox (in Pakistan)
                   has been incredible. They have done a remarkable
                   job in reaching out to the families affected and truly
                   demonstrated their rapid response capabilities. Rotary
                   is proud to have such a connection with ShelterBox.’
                  Raja Saboo
                  Rotary International Past President

14                                                                          15
SHELTERBOX
‘This constant ambition to always make it the best aid
 package is about recognising the people you’re going
 to help deserve it; it’s not their fault they’re in a disaster.




                                                                                                          INTERNATIONAL
 Most people are just ordinary people going around
 their business trying to look after themselves and their
 families.’
Tom Henderson OBE
ShelterBox Founder and CEO




                                                                                                          Our vision is to see a world where everyone affected                                      invaluable support in a range of different areas. SRT
                                                                                                          by disasters has access to the shelter and lifesaving                                     selection courses are now delivered in Canada, USA,
                                                                                                          supplies they need to survive and live in dignity                                         Australia and New Zealand where the latest batches of
                                                                                                          and safety. We have an ever-growing number of                                             SRT candidates are put through their paces. Our Affiliates
                                                                                                          International Affiliates who share this vision with us                                    in Brazil, Indonesia and the Philippines have provided
                                                                                                          and are helping us spread our mission further than it                                     essential support in our deployments to their respective
                                                                                                          has ever reached before.                                                                  countries over the past year. This has included everything
                                                                                                                                                                                                    from assisting with clearing aid through customs to
                                                                                                          In Europe, North America, South America, Africa,
                                                                                                                                                                                                    arranging accommodation for our Response Teams.
                                                                                                          Australasia and Asia we have talented teams in place
                                                                                                          doing everything they can to generate support for                                         Our International Affiliates encapsulate an expanding
                                                                                                          ShelterBox. They are an integral part of the ShelterBox                                   global passion for our work and their devotion to the
                                                                                                          family and their work will help propel us to the next level.                              cause is a fantastic tribute to the organisation.
                                                                                                          As well as serving as some of our most important
                                                                                                          fundraisers, our International Affiliates provide us with



                                                                                                          SHELTERBOX AROUND THE WORLD


                                                                                                                                                                      Norway

                                                                                                                                                                    Denmark
                                                                                                                      Canada                                                    Netherlands
                                                                                                                                                                 UK              Belgium & Luxembourg (Belux)
                                                                                                                                                                 France         Germany
                                                                                                                                                                  Switzerland


                                                                                                                    USA                               Portugal




                                                                                                                                                                                                                                    Taiwan


                                                                                                                                                                           Niger



                                                                                                                           Panama




                                                                                                                                             Brazil
                                                                                                                                                                                                 Malawi
                                                                                                                                                                                                                                                                   Samoa

                                                                                                                                                                                                                                                            Fiji




                                                                                                             ShelterBox Af liate                                            South Africa
                                                                                                                                     Chile
                                                                                                             Countries
                                                                                                                                                                                                                                              New Zealand



                                                                                                                          Jan 2011




                                                                   Photograph : Becky Maynard Indonesia                                                                                                                                                             17
Photograph : Thomas Lay St Lucia
GLOBAL
     PARTNERSHIPS
                                                                                                                                                                                                                  Photograph : Thomas Lay Niger




     Rotary                                                         Scouts                                                                      Aid Agencies
     The global support from the Rotary network is the              We have a strong history of working with Scouts in                          In order to maximise the timeliness, effectiveness
     cornerstone that ShelterBox is built on.                       disaster zones. Scouts have assisted us in setting                          and appropriateness of our response to humanitarian
                                                                    up and maintaining camps for those who have lost                            emergencies, we work with a range of leading
     Rotary has been instrumental in our growth and Rotarians
                                                                    everything in countries such as Kenya, Italy and                            international relief agencies and non-governmental
     are the cement that binds us together. Since we were
                                                                    Guatemala.                                                                  organisations.
     founded, we have grown from one club’s adopted project
     to the largest global Rotary club project in the 100-year      Within days of the 2010 Haiti earthquake, local Scouts                      We work in line with the United Nations Cluster
     history of the organisation.                                   were working with our SRT members to establish a camp                       approach which aims to strengthen the capacity for the
                                                                    for up to 4,000 people.                                                     international humanitarian community to reach more
     Many thousands of Rotary Clubs worldwide have
                                                                                                                                                beneficiaries, with more comprehensive needs-based
     supported us in a myriad of different ways.                    From their assistance in the field to their engagement
                                                                                                                                                relief and protection, in a more effective and timely
                                                                    with the work we do, Scouts have become an integral
     The fundraising efforts by Rotarians make up a significant                                                                                 manner.                                                           Photograph : Mark Pearson Haiti
                                                                    part of the ShelterBox family.
     proportion of donations received by ShelterBox.
                                                                                                                                                Our expertise in emergency shelter and the unique
     Alongside this, Rotary Clubs provide invaluable logistical     In the UK we are an official partner of the Scout
                                                                                                                                                ShelterBox Solution often enhances other agencies’ aid
     support to our field operations.                               Association, in the USA the Boy Scouts of America are
                                                                                                                                                programmes. We provide specialised knowledge and
                                                                    becoming increasingly more involved with the work we
     Rotarians will often be the people who ensure our aid                                                                                      resources while they can provide us with local knowledge
                                                                    do and throughout Europe more and more Scouts are
     can be delivered into a country by acting as consignees.                                                                                   and help us identify the most vulnerable families who
                                                                    learning about ShelterBox. We have launched a series of
     These essential acts mean we can deliver aid to people                                                                                     need our assistance.
                                                                    innovative and inspiring activities for Scouts of all ages
     in need as quickly as possible. More often than not, it will
                                                                    that aim to inform, educate and entertain Scout groups.                     Some of the agencies we have worked with include
     be Rotarians who are the first point of contact for the SRT
                                                                                                                                                the United Nations, UNHCR, UNICEF, the International
     members when they arrive in a country that has been            Our global relationship with the Scout network gives
                                                                                                                                                Federation of Red Cross and Red Societies, Save
     devastated by a disaster and they provide everything           us the opportunity to engage Scouts in worldwide
                                                                                                                                                the Children, Oxfam, World Vision, ACTED and the
     from logistical support, translators, local knowledge to a     issues such as natural disasters, manmade conflict and
                                                                                                                                                International Organisation for Migration. In addition we
     bed to sleep in.                                               humanitarian aid; contributions from Scout groups have
                                                                                                                                                work with numerous local and regional agencies to jointly
                                                                    significantly increased the number of people we can help.
     The global Rotary network has been key in our                                                                                              contribute to the alleviation of suffering, for example, the
     international growth. At present, all of our International                                                                                 National Rural Support Program in Pakistan.
                                                                                                                                                                                                               Photograph : Thomas Lay Colombia
     Affiliates have been set up by Rotarians or Rotaracters
                                                                                                                                                This sharing of knowledge and resources has enabled us
     and the growth has been phenomenal.
                                                                                                                                                to distribute aid efficiently and cost-effectively in many
     Rotarians around the world are now engaging with                                                                                           emergencies.
     ShelterBox on an unprecedented scale. The benefits
                                                                                                                                                As signatories of the Code of Conduct for the
     to our efforts and, in turn, to Rotary, are enormous. We
                                                                                                                                                International Red Cross and Red Crescent Movement
     receive incredible support from Rotary and, equally, we
                                                                                                                                                and NGOs in Disaster Relief, we are committed to
     are acting as a catalyst in encouraging more people the
                                                                                                                                                providing humanitarian assistance based on need alone –
     world over to become involved with their local Rotary
                                                                                                                                                not nationality, race, religion, or political point of view.
     Club.
                                                                                                                                                Our formalisation of partnerships with key agencies over
     The relationship between ShelterBox and Rotary is
                                                                                                                                                the next year will serve to further increase our response
     beyond value.
                                                                                                                                                capacity in the field.


                                                                                                              Photograph : Mark Pearson Kenya




20                                                                                                                                                                                                                                         21
INTERNATIONAL                                                                                  HELPING
ACADEMY FOR                                                                                    YOUNG PEOPLE
DISASTER                                                                                       UNDERSTAND
RELIEF                            Our SRT members have to be trained to the highest
                                                                                               DISASTERS
                                                                                               ShelterBox launched its first schools activities in
                                  standards to ensure our aid is delivered in the most         2006, helping young people understand how disasters
                                  effective way possible.                                      happen and the impact they have on individuals and
                                                                                               communities around the globe. Over the next two
                                  We take individuals from all walks of life and train them
                                                                                               years the support and enthusiasm demonstrated by
                                  to be experts in delivering emergency disaster relief. All
                                                                                               children was remarkable and the project grew.
                                  our training is now run from the ShelterBox International
                                  Academy for Disaster Relief.                                 In 2009 we launched our first Young ShelterBox
                                                                                               programme. By sharing what we have discovered
                                  Anyone who applies to become an SRT member goes
                                                                                               about the world through our work, young people can
                                  through a comprehensive recruitment and assessment
                                                                                               better understand the effects of disasters. By learning
                                  process. The competition to become part of this elite
                                                                                               about why these events happen and their devastating
                                  band of volunteers is tough. For every twenty people who
                                                                                               consequences, young people are challenged to perceive
                                  apply to become an SRT member, only one will make it
                                                                                               something beyond their own lives.
                                  through the assessment process.
     Photograph : Thomas Lay UK                                                                Working with education specialists and youth leaders
                                  Our experience of delivering aid in the most difficult                                                                          Photograph : Dan Pryor UK
                                                                                               to harness the rich source of materials behind our work,
                                  circumstances, alongside our training provision for
                                                                                               we created online resources for teachers, Scout and
                                  our SRT members, puts us in an ideal position to help
                                                                                               other youth leaders. These creative and challenging
                                  advance learning and development in the international
                                                                                               activities are being used successfully both in and out of
                                  disaster management community and ensure the world’s
                                                                                               the classroom and young people are gaining a greater
                                  most vulnerable people receive the most effective help
                                                                                               understanding about citizenship, the world they live in
                                  when they need it the most.
                                                                                               and how they can make a positive difference.
                                  Our Academy works with people from a number of
                                  different sectors - from businesses to higher education,
                                  journalists to humanitarian agencies, the Scouts to our
                                  SRT members - to share skills, training and expertise,
                                  boosting knowledge and capabilities.
                                  Our Academy is constantly developing and forging ahead
                                  with its mission to deliver world-class disaster relief
                                  training and to inspire community resilience.
     Photograph : Thomas Lay UK                                                                                                                                 Photograph : Thomas Lay UK
                                  As it continues to grow our Academy will ultimately
                                  provide: college and university courses, international        ‘This has been a wonderful experience for the school.
                                  youth development programmes, corporate team and               The children have really taken this to their hearts. It
                                  leadership development, adventure training programmes,         has enabled them to gain an appreciation of the
                                  fieldwork and research projects, post-disaster analysis,       impact disasters can have on communities and also
                                  product development and research and continued                 practically what they can to do help.’
                                  professional development for our SRT members.                  Headteacher, New Machar School, Aberdeenshire
                                  To find out more, and to see all the courses on offer from
                                  our Academy, please visit www.shelterboxacademy.org.          ‘Your Scout activities are so well organised and
                                                                                                 thought out that introducing the concepts was easy. I
                                                                                                 can’t wait to do the exercises with my group.’
                                                                                                 Scout Leader, Marcia Bettich


     Photograph : Thomas Lay UK                                                                                                                            Photograph : Thomas Lay Colombia
SHELTER
WARMTH
DIGNITY
          Photograph : Andy Green Colombia
SUPPORTERS:
                                    GIVING THE GIFT
                                    OF SHELTER
                                    Tom Henderson’s message is simple: ‘Don’t do                  provides a tangible difference in disaster zones around
                                    nothing, do something. We can all make a difference           the world. There are many ways companies can support
                                    no matter what we give.’ We are fortunate enough to           our work and every donation makes a lasting difference.
                                    have amazing supporters, volunteers and donors all            The generosity of businesses who support us holds the
                                    across the world.                                             power to save people’s lives.
                                    Day in and day out, these people make a real, tangible        Strong Foundations
                                    and lifesaving difference to the families in disaster zones   Grants from trusts and foundations make a huge
                                    who have lost everything. Everyone has something to           difference to our capacity to reach disaster survivors
                                    give and there are many ways you can help support             worldwide and also support our training and education
                                    ShelterBox.                                                   work. We are extremely grateful to all the trusts and
                                                                                                  foundations whose support helps us to respond instantly
                                    Ways of Giving
                                                                                                  to disasters around the world. From small local family
                                    Financial donations are the lifeblood of any charity and
Photograph : Thomas Lay Colombia                                                                  trusts to large national foundations, every grant makes a
                                    there are many ways you can support our work. We have
                                                                                                  difference. Grants from trusts help us to prepare for the
                                    a range of ways people can make donations to us, from
                                                                                                  next disaster, to train volunteer SRTs and provide them
                                    our legacies programme, to monthly giving, to picking
                                                                                                  with equipment, teach young people about disasters,
                                    up the phone and calling us or donating online. You can
                                                                                                  expand our work with Scouts and support other essential
                                    sponsor a ShelterBox and find out where in the world it
                                                                                                  aspects of our work.
                                    has gone or you can donate to the ShelterBox Disaster
                                    Fund to help us prepare for when the next big disaster
                                    strikes. Every donation, be it of time or money, will make
                                    the difference to a family’s life.
                                    Our Commitment to You
                                    We are acutely aware that the work we do would not be
                                    possible without the many thousands of donors who
                                    so generously support ShelterBox. As a member of the
                                    Fundraising Standards Board (FRSB) we have made
                                    a public promise to adhere to best practice, honesty,
                                    transparency, clarity and accountability in all fundraising
                                    activities, enabling you to give with confidence.
                                    Lasting Value
                                    We are a lean organisation that benefits from the
                                    tireless efforts of a strong and extensive support base
                                    of volunteers. This is key in enabling us to keep our
                                    overheads as low as possible, sometimes it is the same
                                    volunteers who pack the boxes that deliver them in the
                                    field. We make every donation count and ensure it helps
                                                                                                  ‘We feel a great sense of achievement in being able to
                                    make the difference when disaster strikes.
                                                                                                   make a difference to families around the world who
                                    The Power of Generosity                                        desperately need help. The simple gift of shelter makes
                                    Corporate partners make a crucial contribution to our          a huge difference to people’s lives.’
                                    work. We receive invaluable support from a range of
                                                                                                   John Thompson
                                    businesses. This support supplements our mission and
                                                                                                   ShelterBox Supporter and Volunteer

    Photograph : Thomas Lay Haiti                                                                                                                             27
TOTAL BOXES

     In our first year of operation we delivered
     243 boxes.
     Since 2001 we have grown steadily although
     the demands on the organisation can vary
     significantly each year. Our goal is to be in a
     position to deliver aid for 50,000 families a
     year by 2013.
     In 2010 the tragic earthquake in Haiti and
     the further 19 disasters that we responded
     to saw more than 45,000 boxes delivered
     around the world.




     2001 2002 2003 2004 2005 2006 2007 2008 2009 2010



                                                                                        ‘ShelterBox is so efficient and quick. They get the
                                                                                         job done and their SRT members are amazing. They
                                                                                         respond so much quicker to the need of the people.’
                                                                                        Chris Hudson
                                                                                        Distribution Programme Manager for ACTED




28                                                     Photograph : Thomas Lay Brazil                                  Photograph : Becky Maynard Indonesia
THE FUTURE

                                   If there is one thing we have learned through a                We are fortunate enough to have a network of supporters
                                   decade of delivering disaster relief, it is that the next      who do not stop until the job is done. There will always
                                   big disaster could be just around the corner.                  be disasters, always be families in need and we will
                                                                                                  always be there to help.
                                   We will respond to all disasters where there are families in
                                   need of emergency shelter and we need your help to be          Our vision is of a world where everyone affected by
                                   ready to respond. We are constantly working to increase        disaster has access to the shelter and basic equipment
                                   our capacity to store and distribute ShelterBoxes so           they need to survive and live in dignity and safety.
                                   when the next catastrophic disaster happens we can
                                                                                                  Our mission is to deliver humanitarian aid in the form of
                                   respond instantly with large consignments of aid.
                                                                                                  equipment and materials that provide shelter, warmth
                                   The ShelterBox Disaster Fund has been established to           and dignity to people affected by natural or manmade
                                   facilitate this and will allow us to support the thousands     disasters worldwide.
                                   of families who will need our help when the next disaster
                                                                                                  Our goal is to help 50,000 families who lose everything in
                                   occurs.
                                                                                                  a disaster every year and with your help we will achieve
                                                                                                  this goal.




Photograph : Andy Green Colombia                                                                                                          Photograph : Thomas Lay Haiti
THANK YOU
Message from Tom Henderson OBE
Founder and CEO




The last year has seen ShelterBox face some of its             None of our work would be possible without the support
biggest challenges and we have proved, yet again,              we receive. We’re always amazed by people, their
the absolute need for good quality emergency shelter           generosity and the support they give us. The reflection
to protect the hundreds of thousands of lives that are         is that people trust us to do the best job we can. People
threatened every year following disasters of all types         are discerning about who they give to and rightly so.
and magnitudes.                                                For us, the support we receive is an endorsement of our
                                                               work. People tell us: “We like what you do, we’ve seen
We’ve demonstrated, certainly over the last five years,
                                                               what you’ve done consistently and we’re here to help and
that delivering a quality aid package of shelter, warmth,
                                                               continue to support.”
comfort and this intangible dignity, is delivering a
solution. Part of that solution is the people, the process     As ever it is hard to put into words our appreciation for
and the timing; it’s all encompassing.                         our biggest partnership - the support of Rotary clubs and
                                                               Rotarians around the world. Although the awareness of
We can do all of that in a short time frame and one of
                                                               ShelterBox amongst the general public grows at a rapid
our great strengths is our fleetness of foot. We have a
                                                               rate, Rotary support still contributes a very significant
willingness to accept the fact that everything’s been
                                                               percentage of donations. But their support reaches
overwhelmed and if you accept that, as we do here,
                                                               much further than the financial. Rotary clubs continue to
you’ve really got to think on your feet with the willingness
                                                               launch our new International Affiliates in countries around
to change almost minute by minute, hour by hour and
                                                               the globe; Rotarians continue to volunteer their time
overcome the challenges in front of you. We provide
                                                               to deliver aid on the ground and Rotarians, who many
quality equipment that takes care of a family, delivered by
                                                               of us have never met, act as our eyes and ears on the
quality people and our timely arrival allows us to operate
                                                               ground, supporting our deployments, providing critical
in the dust and the debris of a disaster.
                                                               information on areas of need, acting as consignees for
It’s all about delivering a package; that’s why it’s the       deliveries of aid and providing logistics; and critically they
ShelterBox Solution. What we want is to be recognised          offer both practical and emotional support to our teams
as leading by example as individuals and as an                 in the field. Support from the Rotary organisation and all
organisation. For us it’s about dignity and delivering the     those committed Rotarians and Rotary clubs that have
best package we can. If we’re going to deliver a tent, we      engaged and supported us all around the world makes us
want to deliver the best tent in the world. At the end of      a truly global project.
the day we’re trying to save people’s lives and change
                                                               Thank you never seems to be enough; it’s a simple thing
people’s lives. This constant ambition to always make
                                                               to say thank you and we would like to extend a personal,
it the best is about recognising the people you’re going
                                                               heartfelt thank you to every individual around the world
to help deserve to be helped; it’s not their fault they’re
                                                               who has contributed to our huge aid efforts that have
in a disaster. Most people are just ordinary people going
                                                               saved and protected hundreds of thousands of lives.
about their business trying to look after themselves and
their families.




                                                                                                                                06   Photograph : Thomas Lay UK
DISASTER
RELIEF
           ShelterBox
           is a registered charity and a Global Rotary Club Project
           President Her Royal Highness The Duchess of Cornwall
           Charity no: 1096479


ShelterBox
Unit 1A, Water-Ma-Trout,                 T - +44 (0) 1326 569782
Helston, Cornwall,                       F - +44 (0) 1326 572336
TR13 0LW, United Kingdom                 E - info@shelterbox.org

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Shelter Box Impact Report 2011

  • 2. WHAT WOULD YOU NEED IF YOUR HOME WAS DESTROYED? CONTENTS 02 03 FOREWORD 04 05 SHELTERBOX 06 07 THE SHELTERBOX SOLUTION 08 09 HOW WE DO IT 12 13 SHELTERBOX RESPONSE TEAMS 14 DEPLOYMENT HISTORY 15 KEY ACHIEVEMENTS 16 17 SHELTERBOX INTERNATIONAL 20 21 GLOBAL PARTNERSHIPS 22 INTERNATIONAL ACADEMY FOR DISASTER RELIEF 23 HELPING YOUNG PEOPLE UNDERSTAND DISASTERS 26 27 SUPPORTERS: GIVING THE GIFT OF SHELTER 28 29 TOTAL BOXES 30 31 THE FUTURE 32 33 THANK YOU Photograph : Thomas Lay Haiti
  • 3. FOREWORD By ShelterBox President HRH The Duchess of Cornwall
  • 4. SHELTERBOX Every year hundreds of thousands of families across We rely on public donations and could not operate Our vision: Speed: Our fleetness of foot lets us operate in the dust the world lose everything when disasters strike. without the generosity of people the world over. Our Is of a world where everyone affected by disaster has and debris of a disaster. We act fast and we strive to Through no fault of their own and often with no supporters constantly go the extra mile to help make a access to the shelter and basic equipment they need to reach families in the shortest time possible. Our speed warning, families lose their homes, their possessions difference to the lives of families who survive disasters. survive and live in dignity and safety. is mirrored in our responsiveness to our supporters and and their livelihoods. Every day they are faced with a We have had fundraisers climb Mount Kilimanjaro, row partners. Our mission: battle for survival and this is where we come in. the Atlantic Ocean, cross India in a Tuk Tuk and even Is to deliver humanitarian aid in the form of equipment Collaboration: Collaboration is key to continued cycle 10,000 miles on a tandem. Every box we deliver We provide emergency shelter and lifesaving supplies for and materials that provide shelter, warmth and dignity development and the effective delivery of aid. We work bears its own unique number so our donors can see families around the world who are affected by disasters, to people affected by natural or manmade disasters collaboratively with local, national and international where their box has gone. at the time when they need it the most. Our Founder, Tom worldwide. partners to maximize our impact. We encourage Henderson OBE, saw the humanitarian response in most We are now firmly established at the forefront of disaster participation in our work especially from the families and Our goal: disasters was in the form of food and medicine. Little or relief and our work constantly earns the respect of communities we help following disasters. Is to help 50,000 families who lose everything in a no assistance was being given in terms of safe, secure outside agencies. If there is one thing we have learnt, it is disaster every year. Accountability: We are dedicated to delivering a quality shelter to help families survive the first days, weeks and that the next disaster is just around the corner. We need aid package that represents value for money while being months as they tried to rebuild their lives. ShelterBox was to ensure we are always ready to respond, no matter the Our Values: accountable to our supporters, partners and to every created to fill this void. disaster, no matter the location. With your help, we will be Innovation: We are creative in finding effective solutions person who receives support from ShelterBox. ready. and are always improving the quality of our work to make Since our inception in 2000, we have responded to sure we deliver the best aid package possible for families earthquakes, floods, volcanoes, tsunamis, hurricanes, affected by disasters. landslides, typhoons and conflict, delivering emergency humanitarian aid to families in need on every continent. From the 2004 Indian Ocean tsunami to the 2010 Haiti earthquake, we have responded to some of the largest disasters the modern world has ever known. Alongside this, we have also helped many thousands of people affected by disasters that are not featured in the media. Simply put, if there is an unmet need for emergency shelter, we will do everything we can to meet it. The ShelterBox solution in disaster response is as simple as it is effective. We deliver the essentials a family needs to survive in the immediate aftermath of a disaster. Each large, green ShelterBox is tailored to a disaster but typically contains a disaster relief tent for an Photograph : Andy Green Chile extended family, blankets, water storage and purification equipment, cooking utensils, a stove, a basic tool kit, a children’s activity pack and other vital items. ‘I never thought I would lose my house. Thanks to ShelterBox I have a place now to spend the winter We pride ourselves on our ability to respond instantly to that is coming. I have 7 grandchildren that I look after disasters and to do this we rely on a global network of and now having these two tents means we will be volunteers. ShelterBoxes are delivered by highly trained, safe. Shelterbox is the first aid we have seen since volunteer ShelterBox Response Team (SRT) members. the earthquake. We are so happy we have not been These men and women, from all walks of life, give their forgotten.’ time freely to help make the difference to the lives of Sara Norambvena, 70 others. Their passion, dedication and belief allow us to Aid recipient from Chile bring hope to countless families in need every year. 04 Photograph : Mark Pearson Pakistan
  • 5. THE ‘The ShelterBox tents really do stand out as the Rolls Royce of tents amid the myriad of tents and tarps that are still peppering Haiti. I spoke with one of the SHELTERBOX camp residents who told me how proud she was of her ShelterBox tent, which she proclaimed were easily the best in any of the camps.’ Paul Clammer SOLUTION Lonely Planet writer Tom Henderson OBE asked himself one question Protection when ShelterBox was still the seed of an idea: One of the most pressing issues in disaster zones ‘What would my family need to survive if we lost around the world is access to clean water. Clean water is everything?’ imperative to survival and contaminated water supplies are life-threatening. With damaged infrastructure and Tom made a list of everything he thought he would sanitation systems, a regular feature of disasters, we need and then set about filling a box with all the provide families with the means to purify their own water. items on the list. A decade of evolution later and the Time and again our water purification solutions have result is the ShelterBox Solution we see today. We saved lives. keep a broad range of equipment in stock so we can adapt the contents of aid we deliver depending Dignity on the nature and location of the disaster. We work We believe no corners should be cut when it comes to to the needs relayed back to us from the field and the business of saving lives. To this end we take great we are able to send specific stand-alone items care sourcing every item to ensure it is robust enough to should they be requested. The contents of the box be of lasting value. Every item is durable, practical and may vary but each box typically contains: brand new. Even the box itself has many uses, from a water container to a cot for a newborn baby. Shelter At the heart of every ShelterBox is a disaster relief tent Stability for a large family. The tent has been custom designed The rebuilding process is fundamental to a family’s and made for us by one of the world’s leading tent survival. Our boxes contain the tools a family needs to manufacturers. We believe it is the best disaster relief take the first steps on the road to recovery. The tool kit tent in the world. It is designed to withstand extreme we provide contains a hammer, axe, saw, hoe head, pliers temperatures, intense UV light, high winds and heavy and wire cutters. These items enable a family to improve rainfall. Our tents have partitions that allow families to their immediate environment and, when possible, begin divide the space in a way that suits them best. Our tents repairing and rebuilding the home they were forced to become more than simple shelter; they become homes. leave. Warmth Hope A key piece of equipment we deliver is either a wood or Children affected by disasters have often been subjected multi-fuel burning stove. We want shelters to become to high levels of trauma. Their worlds are turned upside homes and a stove is integral to any home. It is where down and their day-to-day lives changed irrevocably. water is boiled, food is cooked and families gather. Our boxes contain small gifts for children to help restore Alongside the stove we provide pots, pans, cooking a sense of normality. The children’s activity packs we utensils, bowls and mugs. provide contain drawing books, crayons and pens. For children who have lost all their possessions, these simple Comfort items become treasures. A shelter becomes a home when families can live with a degree of comfort. We provide fleece blankets and insulating groundsheets; simple ShelterBox solutions that make a tent much more than just a shelter. Photograph Sharkfin Media 06 07
  • 6. HOW WE DO IT Our work is only possible because of people around locations so we can instantly respond on a large scale the world who give generously to ShelterBox. There anywhere in the world. are countless supporters and volunteers who make Once the aid arrives in-country SRTs face the task of everything we do possible. It is their commitment delivering it to the families in most need. We often work to our cause that enables us to provide homes for in remote regions and transporting boxes to these areas countless families who survive disasters. is full of obstacles. In these inaccessible areas there is An enthusiastic team of volunteers performs the essential usually a desperate need but it can often be overlooked. task of packing every ShelterBox that leaves our However, we use all the means available to get the job warehouse in the UK. The strength of our volunteers is done. After the Indonesian tsunami in 2010, boxes were beyond measure. transported across the Mentawai Strait on a surf-charter boat before being distributed by smaller boats to some ShelterBoxes are then delivered to families in need by of the most remote islands in the world. Boxes have been volunteers: our incredible ShelterBox Response Teams Photograph: Andy Green Chile delivered by helicopters, tuk tuks, donkey trains and even (SRTs). To become an SRT member is no easy feat and on the backs of camels. each individual has to undertake rigorous training before they are qualified to deliver emergency disaster relief. Delivering Aid These ordinary people who do extraordinary things drop SRT members will use every available resource to gather everything at a moments notice to head into disaster information about those most affected by disaster so zones. Our worldwide network of SRT members is a emergency aid can be channeled according to the key component in our ability to respond immediately to greatest need. We aim to prioritise the most vulnerable disasters. and deliver aid to them first. In the immediate aftermath of the 2010 Haiti earthquake there was an enormous Rapid Response number of people injured. We worked with the French We aim to provide emergency shelter and lifesaving Red Cross and local hospitals to provide a safe supplies to families as soon as possible after a disaster. environment for surgeons to operate, for midwives to The ShelterBox Operations Team monitor disasters deliver babies and to provide a post-operative area for constantly and are ready to respond immediately. patients to recover away from the debris, dust and harsh Every disaster is different and so is every ShelterBox conditions. One doctor told us that he and his team were deployment. Sometimes we respond to disasters treating up to 600 patients a day in our tents, dealing with independently, other times it is on requests for assistance amputations, infected wounds, and children in conditions from other aid agencies or government authorities. The of extreme dehydration. common thread is ensuring the response is as rapid as possible. Post-Disaster We are committed to measuring and evaluating the Logistics impact of our aid to facilitate further research and We have a multi-skilled logistics team who constantly development into ways we can improve the quality and work to overcome a range of challenges. We always effectiveness of our aid. In order to improve our work, it is endeavor to deliver boxes into disaster zones in the vital that we listen to the needs of the people that we are most efficient and effective way possible. This can be helping. When it is suitable, we will send teams on post- by road, sea, air or a mixture of all three. We can pack deployment monitoring missions to assess how effective and dispatch hundreds of ShelterBoxes a day from our the ShelterBoxes are and to work with the recipients of Headquarters in Cornwall, UK and can also call upon a the aid to find out ways we can improve our equipment stock of prepositioned ShelterBoxes that are stored in and service. strategic locations across the globe. We are constantly increasing the number of boxes we have in prepositioned Photograph: Thomas Lay UK 09
  • 7. IMMEDIATE RELIEF STRAIGHT TO WHERE IT IS NEEDED Photograph : Thomas Lay Brazil
  • 8. SHELTERBOX RESPONSE TEAMS ShelterBox Response Teams are deployed at a moment’s notice to remote corners of the globe. They are highly trained volunteers from all walks of life and they work tirelessly to deliver on-the-ground aid to families who have been hit by disasters. We deployed our first four SRT members after the Indian Ocean Tsunami in 2004. Since then people from all around the world have undergone extensive training and we now have more than 160 individuals who will drop everything when they receive the call to deploy. Being sent with our aid into remote and chaotic environments is not for the faint-hearted. Our SRT ‘Seeing families move into ShelterBox Photograph : Becky Maynard Indonesia members bring with them a wealth of knowledge from tents filled me with a pride I’ve not felt their different backgrounds, knowledge that is essential before. Not of personal achievement when operating in disaster zones. We have teachers and or altruistic gain, but of being part of a construction workers, business owners and firefighters, charity where the difference they make is doctors and photographers; all volunteers who are now tangible.’ specialists in disaster response. Laura Dale (UK) – Journalist Conditions in the field can be very basic and our SRT ‘Of all the happenings in my life, apart from members may be operating within days of a disaster. the joy of my family, nothing has come Apart from the human tragedy, the infrastructure of close to the pride I felt at being selected the area may be in ruins and communications severely following training to become a ShelterBox limited. We make sure all our Response Teams are Response Team member.’ capable of being self-sufficient and can operate fully David Hatcher (UK) – Former Police without adding to the burden of the people we are Superintendent there to help. All of our SRT members are exceptional ‘I feel honoured that I am able to individuals who are fit, hard working, resourceful, good contribute and to be part of this great communicators and, most importantly, capable of making organisation. So many people have Photograph : Mark Pearson Haiti the right decisions under pressure. helped me on the way and to make All of our SRT members have their own inspiring stories ShelterBox what it is.’ to tell. They bring personality and passion to delivering Elke Kruger (DE) - Doctor humanitarian aid. Featured right are four of our SRT members, people from our worldwide network who not ‘After returning from my first deployment, only believe they can make a difference to the lives of I was hit by an enormous sense of calm, others, but constantly do. relief and exhaustion. I began to realise Our incredible SRT members are an inspiration to all who the magnitude of what ShelterBox does. meet them. They are the foundation that our strength as The sense of emotions came barreling an organisation is built on. For the passion they have, the through me, from seeing the sheer joy commitment they show and the sacrifices they make; we on families’ faces when they received a thank them. ShelterBox.’ Casey Robinson (US) – Office Manager 12 Photograph : Thomas Lay Brazil Photograph : Thomas Lay Colombia
  • 9. DEPLOYMENT KEY HISTORY ACHIEVEMENTS ‘The support and help from ShelterBox (in Pakistan) has been incredible. They have done a remarkable job in reaching out to the families affected and truly demonstrated their rapid response capabilities. Rotary is proud to have such a connection with ShelterBox.’ Raja Saboo Rotary International Past President 14 15
  • 10. SHELTERBOX ‘This constant ambition to always make it the best aid package is about recognising the people you’re going to help deserve it; it’s not their fault they’re in a disaster. INTERNATIONAL Most people are just ordinary people going around their business trying to look after themselves and their families.’ Tom Henderson OBE ShelterBox Founder and CEO Our vision is to see a world where everyone affected invaluable support in a range of different areas. SRT by disasters has access to the shelter and lifesaving selection courses are now delivered in Canada, USA, supplies they need to survive and live in dignity Australia and New Zealand where the latest batches of and safety. We have an ever-growing number of SRT candidates are put through their paces. Our Affiliates International Affiliates who share this vision with us in Brazil, Indonesia and the Philippines have provided and are helping us spread our mission further than it essential support in our deployments to their respective has ever reached before. countries over the past year. This has included everything from assisting with clearing aid through customs to In Europe, North America, South America, Africa, arranging accommodation for our Response Teams. Australasia and Asia we have talented teams in place doing everything they can to generate support for Our International Affiliates encapsulate an expanding ShelterBox. They are an integral part of the ShelterBox global passion for our work and their devotion to the family and their work will help propel us to the next level. cause is a fantastic tribute to the organisation. As well as serving as some of our most important fundraisers, our International Affiliates provide us with SHELTERBOX AROUND THE WORLD Norway Denmark Canada Netherlands UK Belgium & Luxembourg (Belux) France Germany Switzerland USA Portugal Taiwan Niger Panama Brazil Malawi Samoa Fiji ShelterBox Af liate South Africa Chile Countries New Zealand Jan 2011 Photograph : Becky Maynard Indonesia 17
  • 11. Photograph : Thomas Lay St Lucia
  • 12. GLOBAL PARTNERSHIPS Photograph : Thomas Lay Niger Rotary Scouts Aid Agencies The global support from the Rotary network is the We have a strong history of working with Scouts in In order to maximise the timeliness, effectiveness cornerstone that ShelterBox is built on. disaster zones. Scouts have assisted us in setting and appropriateness of our response to humanitarian up and maintaining camps for those who have lost emergencies, we work with a range of leading Rotary has been instrumental in our growth and Rotarians everything in countries such as Kenya, Italy and international relief agencies and non-governmental are the cement that binds us together. Since we were Guatemala. organisations. founded, we have grown from one club’s adopted project to the largest global Rotary club project in the 100-year Within days of the 2010 Haiti earthquake, local Scouts We work in line with the United Nations Cluster history of the organisation. were working with our SRT members to establish a camp approach which aims to strengthen the capacity for the for up to 4,000 people. international humanitarian community to reach more Many thousands of Rotary Clubs worldwide have beneficiaries, with more comprehensive needs-based supported us in a myriad of different ways. From their assistance in the field to their engagement relief and protection, in a more effective and timely with the work we do, Scouts have become an integral The fundraising efforts by Rotarians make up a significant manner. Photograph : Mark Pearson Haiti part of the ShelterBox family. proportion of donations received by ShelterBox. Our expertise in emergency shelter and the unique Alongside this, Rotary Clubs provide invaluable logistical In the UK we are an official partner of the Scout ShelterBox Solution often enhances other agencies’ aid support to our field operations. Association, in the USA the Boy Scouts of America are programmes. We provide specialised knowledge and becoming increasingly more involved with the work we Rotarians will often be the people who ensure our aid resources while they can provide us with local knowledge do and throughout Europe more and more Scouts are can be delivered into a country by acting as consignees. and help us identify the most vulnerable families who learning about ShelterBox. We have launched a series of These essential acts mean we can deliver aid to people need our assistance. innovative and inspiring activities for Scouts of all ages in need as quickly as possible. More often than not, it will that aim to inform, educate and entertain Scout groups. Some of the agencies we have worked with include be Rotarians who are the first point of contact for the SRT the United Nations, UNHCR, UNICEF, the International members when they arrive in a country that has been Our global relationship with the Scout network gives Federation of Red Cross and Red Societies, Save devastated by a disaster and they provide everything us the opportunity to engage Scouts in worldwide the Children, Oxfam, World Vision, ACTED and the from logistical support, translators, local knowledge to a issues such as natural disasters, manmade conflict and International Organisation for Migration. In addition we bed to sleep in. humanitarian aid; contributions from Scout groups have work with numerous local and regional agencies to jointly significantly increased the number of people we can help. The global Rotary network has been key in our contribute to the alleviation of suffering, for example, the international growth. At present, all of our International National Rural Support Program in Pakistan. Photograph : Thomas Lay Colombia Affiliates have been set up by Rotarians or Rotaracters This sharing of knowledge and resources has enabled us and the growth has been phenomenal. to distribute aid efficiently and cost-effectively in many Rotarians around the world are now engaging with emergencies. ShelterBox on an unprecedented scale. The benefits As signatories of the Code of Conduct for the to our efforts and, in turn, to Rotary, are enormous. We International Red Cross and Red Crescent Movement receive incredible support from Rotary and, equally, we and NGOs in Disaster Relief, we are committed to are acting as a catalyst in encouraging more people the providing humanitarian assistance based on need alone – world over to become involved with their local Rotary not nationality, race, religion, or political point of view. Club. Our formalisation of partnerships with key agencies over The relationship between ShelterBox and Rotary is the next year will serve to further increase our response beyond value. capacity in the field. Photograph : Mark Pearson Kenya 20 21
  • 13. INTERNATIONAL HELPING ACADEMY FOR YOUNG PEOPLE DISASTER UNDERSTAND RELIEF Our SRT members have to be trained to the highest DISASTERS ShelterBox launched its first schools activities in standards to ensure our aid is delivered in the most 2006, helping young people understand how disasters effective way possible. happen and the impact they have on individuals and communities around the globe. Over the next two We take individuals from all walks of life and train them years the support and enthusiasm demonstrated by to be experts in delivering emergency disaster relief. All children was remarkable and the project grew. our training is now run from the ShelterBox International Academy for Disaster Relief. In 2009 we launched our first Young ShelterBox programme. By sharing what we have discovered Anyone who applies to become an SRT member goes about the world through our work, young people can through a comprehensive recruitment and assessment better understand the effects of disasters. By learning process. The competition to become part of this elite about why these events happen and their devastating band of volunteers is tough. For every twenty people who consequences, young people are challenged to perceive apply to become an SRT member, only one will make it something beyond their own lives. through the assessment process. Photograph : Thomas Lay UK Working with education specialists and youth leaders Our experience of delivering aid in the most difficult Photograph : Dan Pryor UK to harness the rich source of materials behind our work, circumstances, alongside our training provision for we created online resources for teachers, Scout and our SRT members, puts us in an ideal position to help other youth leaders. These creative and challenging advance learning and development in the international activities are being used successfully both in and out of disaster management community and ensure the world’s the classroom and young people are gaining a greater most vulnerable people receive the most effective help understanding about citizenship, the world they live in when they need it the most. and how they can make a positive difference. Our Academy works with people from a number of different sectors - from businesses to higher education, journalists to humanitarian agencies, the Scouts to our SRT members - to share skills, training and expertise, boosting knowledge and capabilities. Our Academy is constantly developing and forging ahead with its mission to deliver world-class disaster relief training and to inspire community resilience. Photograph : Thomas Lay UK Photograph : Thomas Lay UK As it continues to grow our Academy will ultimately provide: college and university courses, international ‘This has been a wonderful experience for the school. youth development programmes, corporate team and The children have really taken this to their hearts. It leadership development, adventure training programmes, has enabled them to gain an appreciation of the fieldwork and research projects, post-disaster analysis, impact disasters can have on communities and also product development and research and continued practically what they can to do help.’ professional development for our SRT members. Headteacher, New Machar School, Aberdeenshire To find out more, and to see all the courses on offer from our Academy, please visit www.shelterboxacademy.org. ‘Your Scout activities are so well organised and thought out that introducing the concepts was easy. I can’t wait to do the exercises with my group.’ Scout Leader, Marcia Bettich Photograph : Thomas Lay UK Photograph : Thomas Lay Colombia
  • 14. SHELTER WARMTH DIGNITY Photograph : Andy Green Colombia
  • 15. SUPPORTERS: GIVING THE GIFT OF SHELTER Tom Henderson’s message is simple: ‘Don’t do provides a tangible difference in disaster zones around nothing, do something. We can all make a difference the world. There are many ways companies can support no matter what we give.’ We are fortunate enough to our work and every donation makes a lasting difference. have amazing supporters, volunteers and donors all The generosity of businesses who support us holds the across the world. power to save people’s lives. Day in and day out, these people make a real, tangible Strong Foundations and lifesaving difference to the families in disaster zones Grants from trusts and foundations make a huge who have lost everything. Everyone has something to difference to our capacity to reach disaster survivors give and there are many ways you can help support worldwide and also support our training and education ShelterBox. work. We are extremely grateful to all the trusts and foundations whose support helps us to respond instantly Ways of Giving to disasters around the world. From small local family Financial donations are the lifeblood of any charity and Photograph : Thomas Lay Colombia trusts to large national foundations, every grant makes a there are many ways you can support our work. We have difference. Grants from trusts help us to prepare for the a range of ways people can make donations to us, from next disaster, to train volunteer SRTs and provide them our legacies programme, to monthly giving, to picking with equipment, teach young people about disasters, up the phone and calling us or donating online. You can expand our work with Scouts and support other essential sponsor a ShelterBox and find out where in the world it aspects of our work. has gone or you can donate to the ShelterBox Disaster Fund to help us prepare for when the next big disaster strikes. Every donation, be it of time or money, will make the difference to a family’s life. Our Commitment to You We are acutely aware that the work we do would not be possible without the many thousands of donors who so generously support ShelterBox. As a member of the Fundraising Standards Board (FRSB) we have made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activities, enabling you to give with confidence. Lasting Value We are a lean organisation that benefits from the tireless efforts of a strong and extensive support base of volunteers. This is key in enabling us to keep our overheads as low as possible, sometimes it is the same volunteers who pack the boxes that deliver them in the field. We make every donation count and ensure it helps ‘We feel a great sense of achievement in being able to make the difference when disaster strikes. make a difference to families around the world who The Power of Generosity desperately need help. The simple gift of shelter makes Corporate partners make a crucial contribution to our a huge difference to people’s lives.’ work. We receive invaluable support from a range of John Thompson businesses. This support supplements our mission and ShelterBox Supporter and Volunteer Photograph : Thomas Lay Haiti 27
  • 16. TOTAL BOXES In our first year of operation we delivered 243 boxes. Since 2001 we have grown steadily although the demands on the organisation can vary significantly each year. Our goal is to be in a position to deliver aid for 50,000 families a year by 2013. In 2010 the tragic earthquake in Haiti and the further 19 disasters that we responded to saw more than 45,000 boxes delivered around the world. 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 ‘ShelterBox is so efficient and quick. They get the job done and their SRT members are amazing. They respond so much quicker to the need of the people.’ Chris Hudson Distribution Programme Manager for ACTED 28 Photograph : Thomas Lay Brazil Photograph : Becky Maynard Indonesia
  • 17. THE FUTURE If there is one thing we have learned through a We are fortunate enough to have a network of supporters decade of delivering disaster relief, it is that the next who do not stop until the job is done. There will always big disaster could be just around the corner. be disasters, always be families in need and we will always be there to help. We will respond to all disasters where there are families in need of emergency shelter and we need your help to be Our vision is of a world where everyone affected by ready to respond. We are constantly working to increase disaster has access to the shelter and basic equipment our capacity to store and distribute ShelterBoxes so they need to survive and live in dignity and safety. when the next catastrophic disaster happens we can Our mission is to deliver humanitarian aid in the form of respond instantly with large consignments of aid. equipment and materials that provide shelter, warmth The ShelterBox Disaster Fund has been established to and dignity to people affected by natural or manmade facilitate this and will allow us to support the thousands disasters worldwide. of families who will need our help when the next disaster Our goal is to help 50,000 families who lose everything in occurs. a disaster every year and with your help we will achieve this goal. Photograph : Andy Green Colombia Photograph : Thomas Lay Haiti
  • 18. THANK YOU Message from Tom Henderson OBE Founder and CEO The last year has seen ShelterBox face some of its None of our work would be possible without the support biggest challenges and we have proved, yet again, we receive. We’re always amazed by people, their the absolute need for good quality emergency shelter generosity and the support they give us. The reflection to protect the hundreds of thousands of lives that are is that people trust us to do the best job we can. People threatened every year following disasters of all types are discerning about who they give to and rightly so. and magnitudes. For us, the support we receive is an endorsement of our work. People tell us: “We like what you do, we’ve seen We’ve demonstrated, certainly over the last five years, what you’ve done consistently and we’re here to help and that delivering a quality aid package of shelter, warmth, continue to support.” comfort and this intangible dignity, is delivering a solution. Part of that solution is the people, the process As ever it is hard to put into words our appreciation for and the timing; it’s all encompassing. our biggest partnership - the support of Rotary clubs and Rotarians around the world. Although the awareness of We can do all of that in a short time frame and one of ShelterBox amongst the general public grows at a rapid our great strengths is our fleetness of foot. We have a rate, Rotary support still contributes a very significant willingness to accept the fact that everything’s been percentage of donations. But their support reaches overwhelmed and if you accept that, as we do here, much further than the financial. Rotary clubs continue to you’ve really got to think on your feet with the willingness launch our new International Affiliates in countries around to change almost minute by minute, hour by hour and the globe; Rotarians continue to volunteer their time overcome the challenges in front of you. We provide to deliver aid on the ground and Rotarians, who many quality equipment that takes care of a family, delivered by of us have never met, act as our eyes and ears on the quality people and our timely arrival allows us to operate ground, supporting our deployments, providing critical in the dust and the debris of a disaster. information on areas of need, acting as consignees for It’s all about delivering a package; that’s why it’s the deliveries of aid and providing logistics; and critically they ShelterBox Solution. What we want is to be recognised offer both practical and emotional support to our teams as leading by example as individuals and as an in the field. Support from the Rotary organisation and all organisation. For us it’s about dignity and delivering the those committed Rotarians and Rotary clubs that have best package we can. If we’re going to deliver a tent, we engaged and supported us all around the world makes us want to deliver the best tent in the world. At the end of a truly global project. the day we’re trying to save people’s lives and change Thank you never seems to be enough; it’s a simple thing people’s lives. This constant ambition to always make to say thank you and we would like to extend a personal, it the best is about recognising the people you’re going heartfelt thank you to every individual around the world to help deserve to be helped; it’s not their fault they’re who has contributed to our huge aid efforts that have in a disaster. Most people are just ordinary people going saved and protected hundreds of thousands of lives. about their business trying to look after themselves and their families. 06 Photograph : Thomas Lay UK
  • 19. DISASTER RELIEF ShelterBox is a registered charity and a Global Rotary Club Project President Her Royal Highness The Duchess of Cornwall Charity no: 1096479 ShelterBox Unit 1A, Water-Ma-Trout, T - +44 (0) 1326 569782 Helston, Cornwall, F - +44 (0) 1326 572336 TR13 0LW, United Kingdom E - info@shelterbox.org