Looking at the architecture of participation and our collaboration tools on Drupal.org

1. Redesigning the Issue Queue
Leisa Reichelt, Randy Fay

2. as you are, so are your buildings;
and as your buildings are, so are you
Louis H Sullivan
‘father of skyscrapers’

3. ‘The behavior you’re seeing is the
behavior you’ve designed for’
Joshua Porter
http://www.flickr.com/photos/jesper

4. designing for behaviour as a first
class object... change the context and
you get different behaviour
- Clay Shirky

5. what is drupal.org?
(the issue queue’s home)

6. our home?

7. our office?

8. our playground?

9. our social network?

10. as a place to be a community,
to make drupal,
it’s a bit of a bloody mess.

11. redesigning the issue queue
a social architecture project

12. we need to be more effective
- allow us to make good decisions, quickly
- involve the right people at the right time
- encourage us to follow good processes for
designing and implementing solutions

13. we need to be more findable
and more joined up
- how do new people find the issue queue?
- you do you find issues you need/want to know about?
- why are there three different initiatives going on at
once to solve the same problem (this is ok, except that
they don’t know about each other)

14. we need to know about things
even if we can’t be on IRC or in the
issue queue for hours every day
- smart notifications!
- let me know when I should know something.
- don’t bug me all the time...

15. we need understand & support
modes of participation better
- 1:9:90
- easier to be a power user/leader
- easier to dip in and add value

16. we need a better way to plan
initiatives together
- planning something big is different to getting
work on a project done
- a place to plan complex, multi-stage projects
- a place to plan projects that don’t involve code

17. we need to be more inclusive
- a welcoming environment for noobs
- a way to efficiently provide friendly support
- an environment that supports all disciplines.

18. we should behave online like we do
in the hallways at Drupalcon
- an environment that encourages friendliness,
politeness, constructiveness, proactivity.
- a way to channel passion positively
- ‘the shadow of the future’?

19. We don’t have a choice about whether we have
a reputation system or not.
We need to choose if/how we write it down .
- what’s measured matters
- a way to show influence
whilst remaining egalitarian
- a way to show expertise
without being a show off

20. some inspiration:

22. be considerate
be respectful
be collaborative
when we disagree, we consult others
when we are unsure, we ask for help
step down considerately
http://drupal.org/dcoc

23. the right way to explore complex problems
in a collaborative way.
generate synthesis & evaluate & collaboratively capture & share
ideas explore ideas prioritise ideas make a agreed decision
decision

24. openideo

25. openideo

26. openideo

27. openideo

28. openideo

29. UXexchange

30. UXexchange

31. quora

32. quora

33. quora

34. quora

35. quora

36. quora

37. quora

38. quora

39. quora

40. quora

42. quora

43. quora

44. quora

45. quora
endorse
for topic?

46. quora

47. quora

48. facebook

49. ning

50. ning

51. stackexchange

52. stack exchange

53. stack exchange

54. the right way to explore complex problems
in a collaborative way.
generate synthesis & evaluate & collaboratively capture & share
ideas explore ideas prioritise ideas make a agreed decision
decision

55. the right way to explore complex problems
in a collaborative way.
generate synthesis & evaluate & collaboratively capture & share
ideas explore ideas prioritise ideas make a agreed decision
decision

56. social architecture project
codename: prairie

57. proposed next steps:
- benchmark (baseline)
- define the problem space
- explore solutions
- design a system approach that allows for
rapid but thoughtful implementation
- plan implementation
- open, collaborative

58. work out what we need to measure.
what does success look like?
- aggregate pain points
- site analytics
- community (satisfaction) survey?
- quick wins

59. Make no little plans.
They have no magic to
stir men’s blood
Daniel Burnham, Chicago architect.
(1846-1912)

60. prairie school
organic architecture

61. louis h sullivan
‘as you are, so are your buildings;
and as your buildings are, so are you’
‘form ever follows function’

62. Frank Lloyd Wright
‘Form follows function - that has
been misunderstood. Form and
function should be one, joined in a
spiritual union.’
‘All fine architectural values are
human values, else not valuable’