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How public sector organisations can be more human February 2011 Steph Gray, Helpful Technology ?
[object Object],Egypt, January 2011
Kenya, 2007
Westminster, 2010
Rugby & Zambia, 2011
South London, 16:13 to Teddington
Middlesborough, November 2010
Identity Voice Networks Sharing Comments Reuse
 
listen
porous organisational boundaries radical transparency lightweight, disposable platforms decentralised tools and control innovating for austerity
 
 
[object Object]
[object Object]
 
 
 
opportunities humanise accelerate extend surprise economise challenges niche volatile experimental scrutinised overblown
 
 
 
there’s no point it’s too risky we’ll be overwhelmed luxury we can’t afford don’t know where to start not my job  it didn’t work when we tried it you’ll never get it past IT
[object Object],RECOGNITION IMPLEMENTATION Awareness Interest Opportunity What are these approaches? How does this apply to my work? When could I use this? Access Capability Can I use the tools? How do I do it well? Community Who can I learn from?
Be sensible about risks, but don’t be scared of them
Be clear and open about the constraints, then trust people
Lightweight tools, pilot projects, honest feedback
The real value is in the connections and discussion
Thank You.  Twitter: @lesteph  Blog: http://helpfultechnology.com  Email:  [email_address] Pictures used under CC licence from Flickr users: flierfy, gr33ndata, s1monb3rry, whiteafrican, witness.org, paul j hogan, impuls-f, treehouse1977, phildowsin, solidether, gerlos, endemoniada, nickobec, mobology, cpt_fluffy, zoetnet

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Emerging Technologies 2011: Keynote presentation