Presentation about laws, cases and settlements regarding digital accessibility (web, mobile and more) delivered at John Slatin AccessU on May 14, 2013 in Austin, TX.

1. 2013 AccessU Legal Update:
Using the Law on the Path to
Accessibility
Lainey Feingold / LF@LFLegal.com / @LFLegal)
May 14, 2013 /Austin, TX USA

2. Presentation Overview
Laws
Federal regulations
Legal strategies
Court rulings
Settlements
You!

3. Behind the Laws:
Digital Access is a Civil Right
Right to:
 Information
 Education
 Services
 Participation
Right to be
 Free from discrimination

4. already
U.S. Laws ⌃Require Digital Access
 American
w/Disabilities Act
 Sections 503,
504, 508
 CVAA
 IDEA
 State Laws

5. International Laws
• CRPD
• Digital Accessibility
Around the Globe

6. Update: U.S. Federal Regulations
DOJ Private Sector
DOJ State + Local Gov’t
Section 508

7. Digital Accessibility and Airlines
(not a pretty picture -- yet)

8. Legal Strategies For Digital
Inclusion
 Structured Negotiations
 Lawsuits
 State Attorney General
Investigations
 Federal Administrative
Complaints

9. Update: Court Rulings About
Digital Accessibility

10. Two Courts . . . Two Rulings

11. Disappointing Court Results
Is the Web a “Place”?
Viacom / Facebook

12. Reading Rights + the Legal Landscape
UC Berkeley
Google Digital Books
Philadelphia Library
Nooks
Florida State

13. Update: Web and Mobile App
Accessibility Settlements

14. Recent Legal Settlements
MLB
Monster
Bank of America
Level Up
Quicken Loans Arena
Disney

15. What’s in a Settlement Agreement?
 Accessibility
Standard
 3rd
party content
 Start + end dates
 Publicity
 Accessibility
Information Page
Training
 Web development
 Customer service
 Monitoring
 Enforcement
 All channels (web /
app / other??)

16. Role of Experts and Consultants
Partner vs. Adversary
Corporate Culture
 Choosing “Yes”
Accessibility / Usability

17. Coming Down the Road
• CNN Captioning
• H & R Block
• Marriott
• JetBlue Airways
• Weight Watchers
• Grocery Delivery
• Maricopa CC
• Health Insurance

18. Law = Money = Business Case
 Payments to
individuals/orga
nizations
 Class action
damages
 Civil penalties
 Attorney’s fees
and expert costs

20. First Steps for Advocates
 On-line contact pages
 Toll-free phone numbers
 Facebook
 Twitter
 Related brick and mortar
staff

21. Document Document Document
 Keep track of
communications
Give deadlines
Follow-up

22. Want to Avoid Legal Action?
• Start today
• Accessibility
Information Page
• Customer Service
• Be Responsive

23. Keeping the (Access) Ball Rolling
Maintenance
Checklists
Customer service
Future releases

24. Learn More
http://LFLegal.com
http://twitter.com/LFLegal