Learn strategies for project planning, assessment, and strategic evaluation of digital library services. A presentation for the Hawaii Library Association's annual conference in November of 2009.

1. The Challenge of Assessing Digital Library Services Sarah Houghton-Jan Digital Futures Manager, San Jose Public Library Author of LibrarianInBlack.net

3. Us Them ?

4. What are we thinking to be doing this all at once without planning?

6. Where do I start if I want to write a Technology Plan? or see if a current service is worth continuing? or see if we should start a new service?

10. Taking the Ass out of Assumption (Char Booth): slideshare.net/charbooth/local-user-research-taking-the-ass-out-of-assumption

11. Taking the Ass out of Assumption (Char Booth): slideshare.net/charbooth/local-user-research-taking-the-ass-out-of-assumption

13. Technology Hierarchy of Needs

14. But how do I plan each project?

16. Evaluation Plan What is your evaluation factor? How will you measure it? What is your measure of success? When will you measure?

27. Rejoice in failures... for failing indicates that you have encountered a boundary that needs testing.