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Product Launches -
   Putting it all together -
Domestically & Internationally




                  Linda Johnson, MBA
          Manager Marketing Communications
    Applied Materials, Transistor and Capacitor Group
       For Marcom Resources Group, Santa Clara
Defining the New Product
                       Getting started…..

•   Define features/benefits
•   Product positioning
•   Benchmark the competition
•   Project market share
•   Select a product name
Objectives of Launch
    Review Objectives for all the Launch Vehicles
       with a focus on Integrated Marketing

•   Advertising - placement & frequency
•   Collateral - format, pages, distribution
•   Direct Mail - timing and distribution
•   Giveaways - audience and distribution
•   Press Release and press tour - date and contacts
•   Technical papers - as presentations or articles
•   Trade shows - launch and follow-up
•   www - timing and integration

Review Objectives Matched Against

•   Approved launch budget
•   Size of the launch
•   Number of other launches in the company during
    a similar time period
Product Launch Budget
•Budget all launch elements for one year, by quarter -
get approval on this budget through finance before you begin
•Be realistic about projected costs and channels
•Plan 6 months to 1 year out, to avoid costly rush charges
•Establish vendors before the launch process so all is in place
•Allow time for the internal review cycle for each project


                          Proposed Launch Budget
                          Qtr 1   Qtr 2   Qtr 3   Qtr 4
            Advertising
            Collateral
            Giveaways
            Graphics
            Model
            Multimedia
            Video
Product Launch Timeline
                                  Incremental New Product Launch Timeline in Total
                                                             Aug   Sept   Oct   Nov   Dec   Jan   Feb   Mar   Apr   May   June




Advertising           Creative.
Survey                Cahners Ion New Product phone survey 00
Articles
Model              Ken Byers Delivery Nov /4 Semi Jap
Photography        New Product - (2) day photo shoot
PR/IR
Video              New Product: live footage, animation, interviews
Graphics           3 panels               West/Jap
Collateral         Brochure:New Product
Folder             Design & print:New Product
Giveaways          Semicon shows
PR Nov 29 Santa Clara
Advertising Semico $10.4K per spread;-JulyDec to July
Ad Solid State Tech New Product: $11,543 K per 2-page, Dec-July 8xs
Ad Nikkei MicrodevicesNew Product: K spread 3Xs, Dec, Jan, Feb
Ad Fabtech 12th Editio Banner Ads - $2K ea (for consideration)
Collateral            Ad reprints:Nikkei Micro 1K
Collateral            Datasheets
Direct Mail           Videos and Brochures
Seminars              Semicon Japan Dec 7
Ad Fabtech 12th Editio New Product Single page $7,500; 2Xs
Giveaways             Semicon shows
Ad European Semi New Product:$ 9,400 -2 page, Europa,3Xs, March-May
Ad Solid State Tech New Product Product Profile page
Ad Fabtech 12th Editio New Product Single page $7,500; 2Xs
New Product Photo
•   Schedule a new product photo shoot
    -Plan interesting angles & colors
    -Use photoshop to enchance final photo
•   Re-purpose Product photo
    - Collateral
    - Direct mail
    - Graphic panels
    - Multi-media presentation
    - Product press release
    - Technical articles
    - Industry magazine covers
    - www, or intranet
Advertise to Brand your Product
                                               Decisions for advertising include

•Budget
•Placement and Frequency
•Company guidelines
•Headline, and subheadines
•Add photo, graphs, charts, to draw attention
•Text - keep this short, and to the point
•Logo treatment - company, division, etc.
•Action you want the reader to take
- call, email, www
  50% Qbd (C/cm2)




            100
                                      ISSG Oxide
                                      Furnace Oxide
                10
                    1
              0.1
          0.01 50 Å 50 Å 50 Å 45 Å 35 Å 30 Å 30 Å
             Customer (Customer (Customer (Customer
               A) usomerC) (ustomer (Customer
                    )         D) E) F) G)
Advertising with a Sports Theme
Ad Translated into Japanese in Dec 2001 Issue of Nikkei Microdevices
with DPN 200 Advatorial and Single Wafer Ad - for DPN 200 Launch
Giveaways
                                    Plan before the launch

•Allow enough time to order and receive - 3 to 6 weeks
•Keep it simple - who is going to monitor at the show?
•Have a range of giveaways - from random customer - to special executive
•Plan numbers for each day of the show - so you don’t run out
•Plan quantity to give out internally - everyone likes giveaways
•Order a larger quantity to last through the launch, and launch extension




   $.50-$1 Candy or game



                                               $8 Mousepad with design -
                                                   or product photo

                                                                           $30 Clock or watch

                       $3-5 Key chain or pen
Trade Show Elements
        Plan all your deliverables for the following areas:


•   Booth space
    reservation,
    & booth
    services
•   Collateral
•   Giveaways
•   Graphic panels
•   Multi-media
•   Video
•   Exhibit staff
    belongings
Trade Show Elements
                Multi-media / Presentation:


•   Use powerpoint presentations, if budget does not permit
    multi-media expenses
•   Prepare short (10) and long (40) versions or ppt,
    to target different audiences
•   Simplify multi-media navigation
•   Repurpose video clips in the ppt or multi-media
•   Include flash animated screen saver to catch attention
•   Distribute CD with multi-media, ads, technical papers
Product Display
                  Plan Product Display and Related Expenses

•Plan Product Display:
The larger the new product introduced,
the longer lead time to order the product
for display at a trade show

•Plan display expenses:
 -Cost of displaying versus selling
 -Custom mounting expense
 -Set-up and dismantle expense
 -Shipping expense to and from show
 -Drayage expense on the show floor
 -Booth staffing expense for demo
Models
      What can you do when the new product is not available for display?




Large equipment                             Use of a model
-Expensive to ship                          -Can be easily shipped to multiple shows
-Expensive to set-up                        -Construction cost spread over events
-Takes up too much floor space              -Less expensive than shipping large item
-Difficult to have 1 to spare for shows     -Hidden product attributes can be shown
-Can be damaged in shipment, I&D            -Easy to gather around at shows
Product Video
            Decisions to make when deciding on a video

•Budget: creating a video can be the most expensive launch item
•Location of video - tradeshows, CD to consumers, lobby, etc
•Company guidelines for video content
                                                                  Translated
•Catchy opening, and images are key                               into Korean
                                                                  for Semicon
•People, live interviews, animation, music add interest           Korea
                                                                  Seoul, Korea,
•Text - keep this short, and to the point; translation?           Feb 2001

•Logo treatment - company, division, etc.
•Action you want the listener to take
Overseas shows




•Contacts:       -Plan with local office or exhibit management
•Exhibit:        -Ship American booth or do a build and burn
•Timing:         -Ship display with enough lead time to clear customs
•Packing:        -Pack well, so elements cannot shift and be damaged
•Attendance:     -Go yourself for better implementation
•Registration:   -Hire local talent to staff desk and speak in local language
•Hospitality:    -Check local rules
                  -food and alcohol in Europe
                  -tea, coffee, snack in Asia
Overseas shows
•Allow time and budget for
additional expenses
•Translate: collateral, signage,
multi-media, video
•Staff: local office reps



               Semicon Japan
               product launch
Measure Launch Success
            Review Success of all the Launch Vehicles
• Advertising -
  Look at hits or benchmark studies
• Awards and recognition -
  Apply for awards in your industry
• Direct Mail -
  Evaluate response card numbers
• Press release, analysts, press tour -
  Evaluate where your press release was posted,
  whether articles were written in the trade press,
  meet selectively with financial analysts
• Trade shows -
  Evaluate booth traffic & inquiries
• Technical presentations & seminars -
  Look for parallel opportunities
• www -                                               www.appliedmaterials.com
  List site on ads, collateral, mail, etc.
Product Launch Resources:

Product Launch books: by Catherine Kitcho
The Launch Doctor www.launchdoctor.com
       High Tech Product Launches
  From Idea to Launch at Internet Speed

        Product Launch software:
  Ross Beheshi rbeheshti@Eloquent.com
Eloquent - Web-based Live and On-Demand
        Product Launch Solutions



      For more information contact:
                Linda Johnson
      Manager Marketing Communications
       Transistor and Capacitor Group
              Applied Materials
        2727 Augustine Drive M/S 0756
            Santa Clara, CA 96054
                 408-563-1771
               408-563-1756 fax
          linda_johnson@amat.com


               Good Luck!

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Product Launch Presentation By Linda Johnson

  • 1. Product Launches - Putting it all together - Domestically & Internationally Linda Johnson, MBA Manager Marketing Communications Applied Materials, Transistor and Capacitor Group For Marcom Resources Group, Santa Clara
  • 2. Defining the New Product Getting started….. • Define features/benefits • Product positioning • Benchmark the competition • Project market share • Select a product name
  • 3. Objectives of Launch Review Objectives for all the Launch Vehicles with a focus on Integrated Marketing • Advertising - placement & frequency • Collateral - format, pages, distribution • Direct Mail - timing and distribution • Giveaways - audience and distribution • Press Release and press tour - date and contacts • Technical papers - as presentations or articles • Trade shows - launch and follow-up • www - timing and integration Review Objectives Matched Against • Approved launch budget • Size of the launch • Number of other launches in the company during a similar time period
  • 4. Product Launch Budget •Budget all launch elements for one year, by quarter - get approval on this budget through finance before you begin •Be realistic about projected costs and channels •Plan 6 months to 1 year out, to avoid costly rush charges •Establish vendors before the launch process so all is in place •Allow time for the internal review cycle for each project Proposed Launch Budget Qtr 1 Qtr 2 Qtr 3 Qtr 4 Advertising Collateral Giveaways Graphics Model Multimedia Video
  • 5. Product Launch Timeline Incremental New Product Launch Timeline in Total Aug Sept Oct Nov Dec Jan Feb Mar Apr May June Advertising Creative. Survey Cahners Ion New Product phone survey 00 Articles Model Ken Byers Delivery Nov /4 Semi Jap Photography New Product - (2) day photo shoot PR/IR Video New Product: live footage, animation, interviews Graphics 3 panels West/Jap Collateral Brochure:New Product Folder Design & print:New Product Giveaways Semicon shows PR Nov 29 Santa Clara Advertising Semico $10.4K per spread;-JulyDec to July Ad Solid State Tech New Product: $11,543 K per 2-page, Dec-July 8xs Ad Nikkei MicrodevicesNew Product: K spread 3Xs, Dec, Jan, Feb Ad Fabtech 12th Editio Banner Ads - $2K ea (for consideration) Collateral Ad reprints:Nikkei Micro 1K Collateral Datasheets Direct Mail Videos and Brochures Seminars Semicon Japan Dec 7 Ad Fabtech 12th Editio New Product Single page $7,500; 2Xs Giveaways Semicon shows Ad European Semi New Product:$ 9,400 -2 page, Europa,3Xs, March-May Ad Solid State Tech New Product Product Profile page Ad Fabtech 12th Editio New Product Single page $7,500; 2Xs
  • 6. New Product Photo • Schedule a new product photo shoot -Plan interesting angles & colors -Use photoshop to enchance final photo • Re-purpose Product photo - Collateral - Direct mail - Graphic panels - Multi-media presentation - Product press release - Technical articles - Industry magazine covers - www, or intranet
  • 7. Advertise to Brand your Product Decisions for advertising include •Budget •Placement and Frequency •Company guidelines •Headline, and subheadines •Add photo, graphs, charts, to draw attention •Text - keep this short, and to the point •Logo treatment - company, division, etc. •Action you want the reader to take - call, email, www 50% Qbd (C/cm2) 100 ISSG Oxide Furnace Oxide 10 1 0.1 0.01 50 Å 50 Å 50 Å 45 Å 35 Å 30 Å 30 Å Customer (Customer (Customer (Customer A) usomerC) (ustomer (Customer ) D) E) F) G)
  • 8. Advertising with a Sports Theme
  • 9. Ad Translated into Japanese in Dec 2001 Issue of Nikkei Microdevices with DPN 200 Advatorial and Single Wafer Ad - for DPN 200 Launch
  • 10. Giveaways Plan before the launch •Allow enough time to order and receive - 3 to 6 weeks •Keep it simple - who is going to monitor at the show? •Have a range of giveaways - from random customer - to special executive •Plan numbers for each day of the show - so you don’t run out •Plan quantity to give out internally - everyone likes giveaways •Order a larger quantity to last through the launch, and launch extension $.50-$1 Candy or game $8 Mousepad with design - or product photo $30 Clock or watch $3-5 Key chain or pen
  • 11. Trade Show Elements Plan all your deliverables for the following areas: • Booth space reservation, & booth services • Collateral • Giveaways • Graphic panels • Multi-media • Video • Exhibit staff belongings
  • 12. Trade Show Elements Multi-media / Presentation: • Use powerpoint presentations, if budget does not permit multi-media expenses • Prepare short (10) and long (40) versions or ppt, to target different audiences • Simplify multi-media navigation • Repurpose video clips in the ppt or multi-media • Include flash animated screen saver to catch attention • Distribute CD with multi-media, ads, technical papers
  • 13. Product Display Plan Product Display and Related Expenses •Plan Product Display: The larger the new product introduced, the longer lead time to order the product for display at a trade show •Plan display expenses: -Cost of displaying versus selling -Custom mounting expense -Set-up and dismantle expense -Shipping expense to and from show -Drayage expense on the show floor -Booth staffing expense for demo
  • 14. Models What can you do when the new product is not available for display? Large equipment Use of a model -Expensive to ship -Can be easily shipped to multiple shows -Expensive to set-up -Construction cost spread over events -Takes up too much floor space -Less expensive than shipping large item -Difficult to have 1 to spare for shows -Hidden product attributes can be shown -Can be damaged in shipment, I&D -Easy to gather around at shows
  • 15. Product Video Decisions to make when deciding on a video •Budget: creating a video can be the most expensive launch item •Location of video - tradeshows, CD to consumers, lobby, etc •Company guidelines for video content Translated •Catchy opening, and images are key into Korean for Semicon •People, live interviews, animation, music add interest Korea Seoul, Korea, •Text - keep this short, and to the point; translation? Feb 2001 •Logo treatment - company, division, etc. •Action you want the listener to take
  • 16. Overseas shows •Contacts: -Plan with local office or exhibit management •Exhibit: -Ship American booth or do a build and burn •Timing: -Ship display with enough lead time to clear customs •Packing: -Pack well, so elements cannot shift and be damaged •Attendance: -Go yourself for better implementation •Registration: -Hire local talent to staff desk and speak in local language •Hospitality: -Check local rules -food and alcohol in Europe -tea, coffee, snack in Asia
  • 17. Overseas shows •Allow time and budget for additional expenses •Translate: collateral, signage, multi-media, video •Staff: local office reps Semicon Japan product launch
  • 18. Measure Launch Success Review Success of all the Launch Vehicles • Advertising - Look at hits or benchmark studies • Awards and recognition - Apply for awards in your industry • Direct Mail - Evaluate response card numbers • Press release, analysts, press tour - Evaluate where your press release was posted, whether articles were written in the trade press, meet selectively with financial analysts • Trade shows - Evaluate booth traffic & inquiries • Technical presentations & seminars - Look for parallel opportunities • www - www.appliedmaterials.com List site on ads, collateral, mail, etc.
  • 19. Product Launch Resources: Product Launch books: by Catherine Kitcho The Launch Doctor www.launchdoctor.com High Tech Product Launches From Idea to Launch at Internet Speed Product Launch software: Ross Beheshi rbeheshti@Eloquent.com Eloquent - Web-based Live and On-Demand Product Launch Solutions For more information contact: Linda Johnson Manager Marketing Communications Transistor and Capacitor Group Applied Materials 2727 Augustine Drive M/S 0756 Santa Clara, CA 96054 408-563-1771 408-563-1756 fax linda_johnson@amat.com Good Luck!