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B2B Tactics, Campaigns & ROI
Presented by Lindsey Fair
B2B Tactics: Incoming Lead
Processing Campaigns
B2B Tactics: Drip Campaigns
B2B Tactics:
Accelerator Campaigns
B2B Tactics: Lead Recycling
Campaigns
B2B Campaigns that Worked
1. Define specific objectives and expectations with
stakeholders.
2. Ask the question, what does success look like? For
most B2B campaigns, success is getting a lead.
But what is the definition of a lead? Is it a
request for an appointment? Is it an actual
appointment with a sales rep? Is it a closed sale?
Or is it contributing toward a percent of your
revenue target?
3. Are we promoting our total offering?
4. Is there a clear call-to-action?
5. It connects multiple levels of the value chain.
B2B MarCom Budgets
9-12%
Campaign
ROI
Similar to gross profit,
only all business
expenses are taken into
account
$ 90 $3 discount x 30 customers = opportunity costs
$700 total campaign expenses
$ 45 pro-rated operating expenses
$ 60 wholesale cost per product x # of products sold
$895 TRUE cost of campaign
-$1500 $50 revenue x 30 customers = revenue from all related sales
$ 605 ROI
Lifetime
Value of a
Customer
(LTV)
(5 x 3) *50 = $750 + $9 = $759
• average customer comes 5x /yr for 3 yrs, spends $50 ea.
•Plus the costs to do a campaign to replace that customer

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B2B Strategy, Tactics and ROI

  • 1. B2B Tactics, Campaigns & ROI Presented by Lindsey Fair
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  • 3. B2B Tactics: Incoming Lead Processing Campaigns
  • 4. B2B Tactics: Drip Campaigns
  • 6. B2B Tactics: Lead Recycling Campaigns
  • 7. B2B Campaigns that Worked 1. Define specific objectives and expectations with stakeholders. 2. Ask the question, what does success look like? For most B2B campaigns, success is getting a lead. But what is the definition of a lead? Is it a request for an appointment? Is it an actual appointment with a sales rep? Is it a closed sale? Or is it contributing toward a percent of your revenue target? 3. Are we promoting our total offering? 4. Is there a clear call-to-action? 5. It connects multiple levels of the value chain.
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  • 14. Campaign ROI Similar to gross profit, only all business expenses are taken into account $ 90 $3 discount x 30 customers = opportunity costs $700 total campaign expenses $ 45 pro-rated operating expenses $ 60 wholesale cost per product x # of products sold $895 TRUE cost of campaign -$1500 $50 revenue x 30 customers = revenue from all related sales $ 605 ROI
  • 15. Lifetime Value of a Customer (LTV) (5 x 3) *50 = $750 + $9 = $759 • average customer comes 5x /yr for 3 yrs, spends $50 ea. •Plus the costs to do a campaign to replace that customer