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How Hiring Managers
Get from Good to Great
​ June 22, 2016
Welcome to
“How Hiring Managers Get from Good to Great”
The webcast will start momentarily.
Grow your business with
LinkedIn Talent Solutions
ADVERTISE
your open jobs
with
Work With Us Ads
2
BUILD
your brand
with
Career Pages
3
POST
your Jobs
with
Job Slots
4
FIND
top candidates
with
Recruiter
1
Request a demo and further explore Talent Solutions
bit.ly/contacttalentsolutions
Hi! It’s nice to meet you.
Lou Adler
CEO & Founder
The Adler Group
Lou Adler is the CEO and founder of The Adler Group – a training and search firm helping companies
implement Performance-based Hiring℠. Adler is the author of the Amazon top-10 best-seller, Hire With Your
Head (John Wiley & Sons, 3rd Edition, 2007). His most recent book has just been published, The Essential
Guide for Hiring & Getting Hired (Workbench, 2013). He is also the author of the award-winning
Nightingale-Conant audio program, Talent Rules! Using Performance-based Hiring to Build Great
Teams (2007).
#hiretowin
Hire With Your Head and
The Essential Guide for Hiring & Getting Hired
Today’s session will cover:
① Achieving the Hiring Q-fecta
② Implementing a talent scarcity strategy
③ Redefining the perfect job and the perfect
candidate
④ The Hiring Formula for Success
⑤ The Single Best Interviewing Question of All
Time
⑥ The Job Fit Index to Measure Quality of Hire
#hiretowin
5
What do great hiring managers do differently?
1
Consistently
exceed expectations!
3
Leadership:
Vision plus execution
Coaches, manages,
develops self/others
2
4
Good problem solving
& thinking skills
6
Get it done–
no excuses!
Flexible, deals with change,
manager, culture
5
#hiretowin
6
Performance-based Hiring Job Fit Indexsm
#hiretowin
Performance Qualified Shift
Would you at least meet a
person if she/he had a different
mix of skills & experience, but
strong on all of the other factors?
The Performance-based
Interview will be used to
accurately assess all of the
factors, including if the job
represents a career move.
Cultural &
Managerial
Fit
Quality of
Hire
Talent
Predictor
Talent
Thinking
Problem-
solving
Track
Record of
Comparable
Results
Career
Move
30%
Solution
Achiever
Pattern &
Growth
Trend
Basic
Skills
Experience
Education
Team
Organize
Manage
Job Fit
Intrinsically
Motivating
7
“Q” – Hiring Utopia Where Everyone Wins
#hiretowin
① Max Quality of Hire
② Perfect interviewing
③ Lowest cost per hire
④ Shortest time to fill
⑤ Candidate job satisfaction is off the charts
⑥ Recruiter and hiring manager high-fiving daily!
8
A Systematic Approach to Hiring the Top 25%
#hiretowin
Performance-based Hiring Business Process
The Recruiting – Hiring Manager Partnership
Performance-based Job Descriptions
Great Career Moves vs. Lateral Transfers
Talent Centric Sourcing
Target Best People – Entire Talent Market
2-Question Performance-based Interview
Evidence-based – Quality of Hire
Integrated Recruiting
Career Growth vs. Compensation Max
40% 40%
22%
8%
47%
42%
60%
62%
3%
8%
13%
23%
10% 10%
5%
7%
UNDER/UNEMPLOYED -
ACTIVE
EMPLOYED - ACTIVE EMPLOYED - TIPTOER EMPLOYED - PASSIVE
Apply Networking Internal Other
5–20% All Active Candidates 15–20% 60-75%
How People Get Jobs – 2015 & 2016
Total Talent Market
Is there a surplus of the best people or scarcity?
HAVE GET BECOMEDO
Surplus – Weed Out the Weak – Active – Best Who Apply
Scarcity – Attract the Best – Passive – Raise the Talent Bar
Hiring Manager Focus: DOING vs. HAVING
Candidate Focus: DOING & BECOMING vs. GETTING
You can’t use a
talent surplus
process when
a talent surplus
doesn’t exist.
Rethinking Talent Strategy - Backwards
19971999
2013
Gallup’s Q12
①Clarify expectations
②Right tools/training
③Motivating work
④Supportive managers
Confirmed by Google’s Project
Oxygen and Harvard
Know the Job – Clarify Expectations
Career Move =
Difference in new
opportunity vs. current
job, satisfaction and
growth
Creating the Career Move - Clarify Expectations
Past
Job Description
HAVING
- Skills
- Experience
- Competencies
- Education
- Responsibilities
Future
EVP
- Becoming
- Strategic
- Intrinsic
Year 1
Performance Profile
Doing
- Grow sales by 10%
- Launch new product line
- Build a team in 90 days
- Evaluate process
- Prepare a plan for ___
+
The Hiring
Team
Sourcer
Recruiter
Hiring
Manager
Prospect
& Advisors
Attracting – Assessing – Closing
Onboarding – Performance Management
Clarify Expectations Up Front
Performance Profile
Doing
- Grow sales by 10%
- Launch new product line
- Build a team in 90 days
- Evaluate process
- Prepare a plan for ____
The Hiring
Team
Sourcer
Recruiter
Hiring
Manager
Prospect
& Advisors
Attracting – Assessing – Closing
Onboarding – Performance Management
Clarify Expectations Up Front
It’s what you
DO
with what you
HAVE
that matters.
Why is it so awful?
Overvalue first impressions
Don’t know job, environment, manager,
team, culture
Overvalue intuition or tech skills
Narrow vs. full range of factors
+ 7% = 57%
How accurate is the
typical interview in
predicting on-the-
job success?
Performance-based Interviewing
Performance Profile
Doing
- Grow sales by 10%
- Launch new product line
- Build a team in 90 days
- Evaluate process
- Prepare a plan for __
Job Description
HAVING
- Skills
- Experience
- Competencies
- Education
- Responsibilities
Use the phone screen and interview to determine if the
person is “basically” and “situationally” competent.
Why do good people underperform?
Core or Basic Competencies
Situational Fit Factors
The General Formula for Hiring Success =
Fact-finding Questions
• Describe the project
• Snapshot beginning and end
• Biggest challenges
• Process of success
• Biggest problem
• Biggest decision
• Initiative
• Likes and dislikes
• Recognition
The Most Significant Accomplishment Question (MSA)
Most Significant
Accomplishment?
Compare to Job Needs
 What traits stand out?
 Take responsibility to measure
performance not presentation.
 Starts recruiting process.
 Look for “opportunity gaps.”
 Fact-finding is the skill.
 Repeat question to see trend
of performance.
18
Performance-based Hiring Job Fit Indexsm
#hiretowin
Performance Qualified Shift
Would you at hire a person if she/he
had a different mix of skills &
experience, but was strong on all of
the other factors?
Performance-based Interview
Define the job, not the person
doing the job.
Ask MSA questions to see trend of
performance over time.Cultural &
Managerial
Fit
Quality of
Hire
Talent
Predictor
Talent
Thinking
Problem-
solving
Track
Record of
Comparable
Results
Career
Move
30%
Solution
Achiever
Pattern &
Growth
Trend
Basic
Skills
Experience
Education
Team
Organize
Manage
Job Fit
Intrinsically
Motivating
Performance-based Hiring Process
1 2 3 4
5 6 7 8
LinkedIn Talent Solutions offers a full suite of tools
to help you find, attract, and hire top candidates.
Contact us to learn more.
Call
855-655-5653
or visit
bit.ly/contacttalentsolutions
Lou Adler
CEO & Founder
The Adler Group
Linkedin.com/in/louadler
info@louadlergroup.com
Performancebasedhiring.com
Let’s connect!
#hiretowin
©2014 LinkedIn Corporation. All Rights Reserved.

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How Hiring Managers Get from Good to Great [webcast]

  • 1. How Hiring Managers Get from Good to Great ​ June 22, 2016
  • 2. Welcome to “How Hiring Managers Get from Good to Great” The webcast will start momentarily. Grow your business with LinkedIn Talent Solutions ADVERTISE your open jobs with Work With Us Ads 2 BUILD your brand with Career Pages 3 POST your Jobs with Job Slots 4 FIND top candidates with Recruiter 1 Request a demo and further explore Talent Solutions bit.ly/contacttalentsolutions
  • 3. Hi! It’s nice to meet you. Lou Adler CEO & Founder The Adler Group Lou Adler is the CEO and founder of The Adler Group – a training and search firm helping companies implement Performance-based Hiring℠. Adler is the author of the Amazon top-10 best-seller, Hire With Your Head (John Wiley & Sons, 3rd Edition, 2007). His most recent book has just been published, The Essential Guide for Hiring & Getting Hired (Workbench, 2013). He is also the author of the award-winning Nightingale-Conant audio program, Talent Rules! Using Performance-based Hiring to Build Great Teams (2007). #hiretowin Hire With Your Head and The Essential Guide for Hiring & Getting Hired
  • 4. Today’s session will cover: ① Achieving the Hiring Q-fecta ② Implementing a talent scarcity strategy ③ Redefining the perfect job and the perfect candidate ④ The Hiring Formula for Success ⑤ The Single Best Interviewing Question of All Time ⑥ The Job Fit Index to Measure Quality of Hire #hiretowin
  • 5. 5 What do great hiring managers do differently? 1 Consistently exceed expectations! 3 Leadership: Vision plus execution Coaches, manages, develops self/others 2 4 Good problem solving & thinking skills 6 Get it done– no excuses! Flexible, deals with change, manager, culture 5 #hiretowin
  • 6. 6 Performance-based Hiring Job Fit Indexsm #hiretowin Performance Qualified Shift Would you at least meet a person if she/he had a different mix of skills & experience, but strong on all of the other factors? The Performance-based Interview will be used to accurately assess all of the factors, including if the job represents a career move. Cultural & Managerial Fit Quality of Hire Talent Predictor Talent Thinking Problem- solving Track Record of Comparable Results Career Move 30% Solution Achiever Pattern & Growth Trend Basic Skills Experience Education Team Organize Manage Job Fit Intrinsically Motivating
  • 7. 7 “Q” – Hiring Utopia Where Everyone Wins #hiretowin ① Max Quality of Hire ② Perfect interviewing ③ Lowest cost per hire ④ Shortest time to fill ⑤ Candidate job satisfaction is off the charts ⑥ Recruiter and hiring manager high-fiving daily!
  • 8. 8 A Systematic Approach to Hiring the Top 25% #hiretowin Performance-based Hiring Business Process The Recruiting – Hiring Manager Partnership Performance-based Job Descriptions Great Career Moves vs. Lateral Transfers Talent Centric Sourcing Target Best People – Entire Talent Market 2-Question Performance-based Interview Evidence-based – Quality of Hire Integrated Recruiting Career Growth vs. Compensation Max
  • 9. 40% 40% 22% 8% 47% 42% 60% 62% 3% 8% 13% 23% 10% 10% 5% 7% UNDER/UNEMPLOYED - ACTIVE EMPLOYED - ACTIVE EMPLOYED - TIPTOER EMPLOYED - PASSIVE Apply Networking Internal Other 5–20% All Active Candidates 15–20% 60-75% How People Get Jobs – 2015 & 2016 Total Talent Market
  • 10. Is there a surplus of the best people or scarcity? HAVE GET BECOMEDO Surplus – Weed Out the Weak – Active – Best Who Apply Scarcity – Attract the Best – Passive – Raise the Talent Bar Hiring Manager Focus: DOING vs. HAVING Candidate Focus: DOING & BECOMING vs. GETTING You can’t use a talent surplus process when a talent surplus doesn’t exist. Rethinking Talent Strategy - Backwards
  • 11. 19971999 2013 Gallup’s Q12 ①Clarify expectations ②Right tools/training ③Motivating work ④Supportive managers Confirmed by Google’s Project Oxygen and Harvard Know the Job – Clarify Expectations
  • 12. Career Move = Difference in new opportunity vs. current job, satisfaction and growth Creating the Career Move - Clarify Expectations Past Job Description HAVING - Skills - Experience - Competencies - Education - Responsibilities Future EVP - Becoming - Strategic - Intrinsic Year 1 Performance Profile Doing - Grow sales by 10% - Launch new product line - Build a team in 90 days - Evaluate process - Prepare a plan for ___ +
  • 13. The Hiring Team Sourcer Recruiter Hiring Manager Prospect & Advisors Attracting – Assessing – Closing Onboarding – Performance Management Clarify Expectations Up Front Performance Profile Doing - Grow sales by 10% - Launch new product line - Build a team in 90 days - Evaluate process - Prepare a plan for ____
  • 14. The Hiring Team Sourcer Recruiter Hiring Manager Prospect & Advisors Attracting – Assessing – Closing Onboarding – Performance Management Clarify Expectations Up Front It’s what you DO with what you HAVE that matters.
  • 15. Why is it so awful? Overvalue first impressions Don’t know job, environment, manager, team, culture Overvalue intuition or tech skills Narrow vs. full range of factors + 7% = 57% How accurate is the typical interview in predicting on-the- job success? Performance-based Interviewing Performance Profile Doing - Grow sales by 10% - Launch new product line - Build a team in 90 days - Evaluate process - Prepare a plan for __ Job Description HAVING - Skills - Experience - Competencies - Education - Responsibilities
  • 16. Use the phone screen and interview to determine if the person is “basically” and “situationally” competent. Why do good people underperform? Core or Basic Competencies Situational Fit Factors The General Formula for Hiring Success =
  • 17. Fact-finding Questions • Describe the project • Snapshot beginning and end • Biggest challenges • Process of success • Biggest problem • Biggest decision • Initiative • Likes and dislikes • Recognition The Most Significant Accomplishment Question (MSA) Most Significant Accomplishment? Compare to Job Needs  What traits stand out?  Take responsibility to measure performance not presentation.  Starts recruiting process.  Look for “opportunity gaps.”  Fact-finding is the skill.  Repeat question to see trend of performance.
  • 18. 18 Performance-based Hiring Job Fit Indexsm #hiretowin Performance Qualified Shift Would you at hire a person if she/he had a different mix of skills & experience, but was strong on all of the other factors? Performance-based Interview Define the job, not the person doing the job. Ask MSA questions to see trend of performance over time.Cultural & Managerial Fit Quality of Hire Talent Predictor Talent Thinking Problem- solving Track Record of Comparable Results Career Move 30% Solution Achiever Pattern & Growth Trend Basic Skills Experience Education Team Organize Manage Job Fit Intrinsically Motivating
  • 20. LinkedIn Talent Solutions offers a full suite of tools to help you find, attract, and hire top candidates. Contact us to learn more. Call 855-655-5653 or visit bit.ly/contacttalentsolutions Lou Adler CEO & Founder The Adler Group Linkedin.com/in/louadler info@louadlergroup.com Performancebasedhiring.com Let’s connect! #hiretowin
  • 21. ©2014 LinkedIn Corporation. All Rights Reserved.