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The New Rules in College Choice: Findings from Lipman Hearne’s
          National Study on High-Achieving Seniors
                        y     g            g
Donna Van De Water, Ph.D.           Tom Abrahamson
Managing Director & Principal   Managing Director & Principal
About Lipman Hearne
• Established in 1966, now the
  nation’s largest marketing firm
  serving
  colleges, universities, and
  nonprofits

• Expertise from
  academia, global agencies, and
  nonprofit organizations

• 77 staff members in Chicago
  and Washington, D.C.

• Best practices and thought
  leadership


                                    3
4
    An Integrated Approach
    •   Research
    •   Brand Strategy
    •   Enrollment Marketing
    •   Integrated Marketing
    •   Creative Development
        C ti D       l     t
    •   Interactive
    •   Advertising
    •   Media Planning and Buying
    •   Public Affairs
5


    The new rules
      •   Rule #1: What matters to college-
          bound students is not “one size fits all”
6


    The new rules
      •   Rule #1: What matters to college-
          bound students is not “one size fits all”
      •   Rule #2: The way students now learn
          about colleges has changed from push
          to pull.
             p
7


    The new rules
      •   Rule #1: What matters to college-
          bound students is not “one size fits all”
      •   Rule #2: The way students now learn
          about colleges has changed from push
          to pull.
             p
      •   Rule #3: The recession’s impact on
          college choice will stay with us a long
               g                 y              g
          while.
8


    The new rules
      •   Rule #1: What matters to college-
          bound students is not “one size fits all”
      •   Rule #2: The way students now learn
          about colleges has changed from push
          to pull.
             p
      •   Rule #3: The recession’s impact on
          college choice will stay with us a long
               g                 y              g
          while.
      •   Rule #4: Mom and dad are “all-in” at all
          stages of the enrollment decision
           t       f th      ll    td i i
First a little
background on
     g
the study…
10


     The 2009 study sought answers to these questions:

     • Why are these high-achievers going to college?
     • Where are they going (public vs private)?
     • What college features and factors closed the deal
       and which ones didn’t?
                      didn t?
     • What features are they willing to trade-off?
11


     The 2009 study sought answers to these questions:

     • How important is “fit?”
     • What information sources broke through at
       decision time and were most valued?
12


     The 2009 study sought answers to these questions:

     • In what cases will students travel for their
       education?
     • How do students factor in financial aid and
       scholarships into their decision process?

     • What role do parents play in the process?
13



     Survey respondents
     • 1,264 college-bound high
       school seniors
     • Solid-performers and
       Academic Superstars
     • NRCCUA database and
       screening
     • Applied to and accepted
       by at least three colleges
14



       Ability Level*
               Level




     Academic
     Superstars
        66%
15

        Solid performers: SAT M+V = 1150 1290
              performers            1150-1290
        Superstars: SAT M+V 1300 - 1600
                         Ability Level*




                    Academic
                    Superstars
                    S     t
                       66%




*SOURCES:
Please indicate the college entrance exam that you took and earned the highest
combined/composite score?
                                                                                 **SOURCE: NRCCUA database
What was your combined SAT I verbal and math score (out of 1600)?
What was your combined SAT II verbal and math score (out of 2400)?
What was your ACT composite score?
16

     The survey participants:




     24% Northeast
     32% South
     21% Midwest
     22% West
                                SOURCE: NRCCUA database
17

     Ethnicity
     • 64% White
     •    15% Asian
     •    6% Hispanic
     •    3% African American
     •    6% Other
     •    9% Unknown

     Gender
     • 65% Female
     • 35% Male


     SOURCE: NRCCUA database
     NOTE: Multiple responses were allowed
18



     What we measured
     • 30 information sources: usage and influence
19



     What we measured
     • 30 information sources: usage and influence
     • 29 college attributes: importance in p
               g                p           picking
                                                  g
      schools to apply to/ at time of decision
20



     What we measured
     • 30 information sources: usage and influence
     • 29 college attributes: importance in p
               g                p           picking
                                                  g
      schools to apply to/ at time of decision
     • Values
21



     What we measured
     • 30 information sources: usage and influence
     • 29 college attributes: importance in p
               g                p           picking
                                                  g
      schools to apply to/ at time of decision
     • Values
     • Tradeoffs
22



     What we measured
     • 30 information sources: usage and influence
     • 29 college attributes: importance in p
               g                p           picking
                                                  g
      schools to apply to/ at time of decision
     • Values
     • Tradeoffs
     • Perceptions of college cost
23



     What we measured
     • 30 information sources: usage and influence
     • 29 college attributes: importance in p
               g                p           picking
                                                  g
      schools to apply to/ at time of decision
     • Values
     • Tradeoffs
     • Perceptions of college cost
     • Parental impact
24


Rule #1
What matters to college-
                    college
bound students is not
“one size fits all.”




                              24
25




     Why are these high-achievers
                   high achievers
           going to college?
26


     Top reasons for going to college
     (All respondents)


     •   Prepare for career
     •   Learn to be an independent person
     •   To contribute to social and professional success
     •   Make “best” friends
     •   Access to diverse people and backgrounds
     •   Make family proud
27
                           Why College:

 You want to go to the college that will best prepare                                               95%
                  you for a career                                                                89%


  It's best to go to a college where there are many                                    62%
 people who have different backgrounds and points
                   of view from yours                                                     70%


      You want to go to college to make your family                                 57%
                          proud                                                  50%


 Where you earn your undergraduate d
 Wh                     d     d t degree i not
                                           is t                          38%
   nearly as important as where you earn your
                graduate degree                                                  49%


      It's b t t
      It' best to go to a college where most people
                     t      ll     h       t     l                         40%
             share your views and interests                          30%

                                                                                   #REF! Performers
                                                                                   Academic
                                                                                    Solid
 It's best to go to a co ege where you know you will
  ts                  college   ee        o                        25%              Superstars
                                                                                   Solid Performers
            be one of the very best students                    17%


                                                        0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%
28

     Which is more important?
     Intellectual growth or career preparation?
29

     Did type of college selected change
     between 2006 and 2009?


                    Academic Superstars   Solid Performers

                     2006         2009     2006      2009
                    N=300        N=828    N=300     N=433
           Public   46%           47%     57%        63%

          Private   52%           51%     37%        35%
     Indeterminat
                     2%           2%       6%         0%
                e
30

 Most important in determining where to apply




     SOURCE: What was most important to you in deciding where to apply? [Open-ended responses.]
31


     Most important in final college decision




                                                                   Not at all important                                       Very important
     SOURCE: Please rate how important each of the following were in your decision to enroll at [SCHOOL] instead of another
     college or university.
32


 Least important factors in the final college decision




                                                                    Not at all important                                        Very important

     SOURCE: Please rate how important each of the following were in your decision to enroll at [SCHOOL] instead of another college or university.
33



     Superstar’s Comment on “Fit”

     “It was not just one thing.
     Everything h d t come t
     E     thi had to            together;
                                      th
     from the atmosphere to the academics
     to the price it all had to fit ”
            price,              fit.
34



     2/3 of respondents said they are attending
     their top choice school. Yet, among these
     students…
35



     2/3 of respondents said they are attending
     their top choice school. Yet, among these
     students…

       • 1/3 say they’re enrolling at a school that is not a
         very good fit
36



     2/3 of respondents said they are attending
     their top choice school. Yet, among these
     students…

       • 1/3 say they’re enrolling at a school that is not a
         very good fit
       • 1/3 say that they are at their “perfect fit” (rating
         10/10 for their choice)

     So, just how important is “fit”?
37

     Decision factors by level of “fit” achieved
                                   fit

                                                     TOP 5



                                                     TOP 10




                      Not at all important         Very important
38

     Top 5 Decision factors by level of “fit” achieved
                                         fit




                          Not at all important     Very important
39

     Decision factors by level of “fit” achieved cont
                                   fit           cont.




                      Not at all important      Very important
40

      Bottom 10 Decision factors
     by level of “fit” achieved cont.




              Not at all important      Very important
41




      Trade off factors in the enrollment
                   decision




SOURCE: If you have to pick one characteristic, which of the two played a greater role in your decision to enroll at [SCHOOL]?
42

     Reputation Trumps Location
43

     Reputation Edges-out Cost
44

     Cost Beats Location
45

     Reputation (major) Trumps Location
46

     Overall Reputation and Program Reputation
     Both Matter
47

     Reputation of Major Trumps Cost
48


Rule #2
The way
students now
learn about
colleges has
changed from
push to pull.
49

              Most influential sources at decision time




     SOURCE: Please rate how influential each of the following were in your decision to enroll at [COLLEGE FROM Q. 6]
     instead of another college or university.
50

     Important sources of college information
     that could potentially be more impactful
51

     Information source breakthrough opportunities
52




     In what cases will students
         travel far for college?
53



     Proximity to home was among the least
     important factors among high achievers at decision
     time.
     They are more concerned with:

      •   Fit
      •   Academic opportunities
      •   Career opportunities
      •   Reputation (both overall and within their major)
54


      Enrollment results by location type


                                               Solid     First time undergrads, recent
                               Academic     performers              HS grads
                     Total
                               superstars
                   (N=1,261)                 (N=433)              (N=2,272,255)
                                (N=828)

      Location
     Large/mid-
                     68%         70%          67%                    56%
      sized city
 Urban fringe        17%         18%          17%                    24%

     Town/rural      10%          9%           11%                   20%
55


 Rule #3
 The
 recession s
 recession’s
 impact on
 college choice
 will stay with
 us a long
 while.
   hil
56


     How the economy affected college choice this year
      • 53% will enroll in a less expensive school
      • 44% will rely more heavily on financial aid
        counseling
      • 38% will obtain a larger loan
      • 38% will attend a college closer to home
                               g
      • 25% will visit fewer college campuses
      • 24% will change from a p
                     g         private to a p
                                            public
      • 21% will live at home while attending college

     Source: 2009 Report on the Impact of the Economy On College Enrollment by Longmire and Company
57




     How d students
     H    do t d t
      p
      perceive costs?
58




     A low-priced college = Median Cost of $15,000



     A high-priced college = Median Cost of $35,000
       high priced
59




                   Total costs by area of study

                                        Social
                             STEM                 Humanities
                                                  H    ii      Business
                                                               B i        Education
                                                                          Ed    i     Professional
                                                                                      P f    i   l
                                       Science

     A low-priced
     college costs less     $15,000    $15,000      $15,000    $15,000     $15,000      $15,000
     than…
     than
     A high-priced
     college costs more     $35,000    $40,000      $36,500    $40,000     $30,000      $40,000
     than…




SOURCE: How would you define the following terms? (Median)
60




     How do students factor in
          financial aid and
          fi    i l id d
       scholarships into their
                  p
         decision process?
61


     Scholarship and tuition have different
     meanings for students attending private
     vs. public institutions




                Not at all important   Very important
62

     Money offered trumps prestige




               Not at all important   Very important
63


Rule #4:
Know that
mom and dad
are “all in” at
every stage of
the college
decision.
64

     Do "helicopter” parents really exist?
65


      Students said parents were involved in:

      •Identifying colleges to consider (75%)
      •Determining where to apply (75%)
      •Managing applications (62%)
      •Deciding where to visit (
                g               (75%))
      •Deciding where to enroll (69%)




SOURCE: Which family members, if any, were involved during each of the following stages of your college decision?
66


 Ranking of parents’
 influence in final decision,
 among all information
 sources used
      • Conversation with your
         p
         parents ( out of 30)
                 (#2        )
      • Letters/mailings to
         your parents from
         colleges (#22 out of of
         30)

 SOURCE: Please rate how influential each of the following were in your
 decision to enroll at [NAME OF COLLEGE FROM Q. 6] instead of another
 college or university.
 NOTE: Ranks based upon top-two-box ratings
67




     What
     Wh t are th k
              the key
      observations of
        the study?
68


     What are the key observations from the study?

     • Expectations are sky high
69


     What are the key observations from the study?

     • Expectations are sky high
     • Power of people and experiences must be
       harnessed
70


     What are the key observations from the study?

     • Expectations are sky high
     • Power of people and experiences must be
       harnessed
     • Economic realities can take some schools out of
       the game too soon
71


     What are the key observations from the study?

     • Expectations are sky high
     • Power of people and experiences must be
       harnessed
     • Economic realities can take some schools out of
       the game too soon
     • Strive to “flip the communication pyramid”
Discussion




             72
Additional analysis available:
      •   Comparison of findings to
          2006 study where relevant
                t d h         l     t
      •   Different approaches used
          to achieve success in life
      •   High-achieving seniors
          choosing liberal arts
          colleges
      •   High-achieving seniors
          choosing metropolitan
          research universities
      •   High-achieving seniors
          choosing faith-based
          colleges
      •   Custom analysis possible
          upon request


                                   73

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New Rules in College Choice: Fit and Career Prep Matter Most

  • 1. The New Rules in College Choice: Findings from Lipman Hearne’s National Study on High-Achieving Seniors y g g
  • 2. Donna Van De Water, Ph.D. Tom Abrahamson Managing Director & Principal Managing Director & Principal
  • 3. About Lipman Hearne • Established in 1966, now the nation’s largest marketing firm serving colleges, universities, and nonprofits • Expertise from academia, global agencies, and nonprofit organizations • 77 staff members in Chicago and Washington, D.C. • Best practices and thought leadership 3
  • 4. 4 An Integrated Approach • Research • Brand Strategy • Enrollment Marketing • Integrated Marketing • Creative Development C ti D l t • Interactive • Advertising • Media Planning and Buying • Public Affairs
  • 5. 5 The new rules • Rule #1: What matters to college- bound students is not “one size fits all”
  • 6. 6 The new rules • Rule #1: What matters to college- bound students is not “one size fits all” • Rule #2: The way students now learn about colleges has changed from push to pull. p
  • 7. 7 The new rules • Rule #1: What matters to college- bound students is not “one size fits all” • Rule #2: The way students now learn about colleges has changed from push to pull. p • Rule #3: The recession’s impact on college choice will stay with us a long g y g while.
  • 8. 8 The new rules • Rule #1: What matters to college- bound students is not “one size fits all” • Rule #2: The way students now learn about colleges has changed from push to pull. p • Rule #3: The recession’s impact on college choice will stay with us a long g y g while. • Rule #4: Mom and dad are “all-in” at all stages of the enrollment decision t f th ll td i i
  • 9. First a little background on g the study…
  • 10. 10 The 2009 study sought answers to these questions: • Why are these high-achievers going to college? • Where are they going (public vs private)? • What college features and factors closed the deal and which ones didn’t? didn t? • What features are they willing to trade-off?
  • 11. 11 The 2009 study sought answers to these questions: • How important is “fit?” • What information sources broke through at decision time and were most valued?
  • 12. 12 The 2009 study sought answers to these questions: • In what cases will students travel for their education? • How do students factor in financial aid and scholarships into their decision process? • What role do parents play in the process?
  • 13. 13 Survey respondents • 1,264 college-bound high school seniors • Solid-performers and Academic Superstars • NRCCUA database and screening • Applied to and accepted by at least three colleges
  • 14. 14 Ability Level* Level Academic Superstars 66%
  • 15. 15 Solid performers: SAT M+V = 1150 1290 performers 1150-1290 Superstars: SAT M+V 1300 - 1600 Ability Level* Academic Superstars S t 66% *SOURCES: Please indicate the college entrance exam that you took and earned the highest combined/composite score? **SOURCE: NRCCUA database What was your combined SAT I verbal and math score (out of 1600)? What was your combined SAT II verbal and math score (out of 2400)? What was your ACT composite score?
  • 16. 16 The survey participants: 24% Northeast 32% South 21% Midwest 22% West SOURCE: NRCCUA database
  • 17. 17 Ethnicity • 64% White • 15% Asian • 6% Hispanic • 3% African American • 6% Other • 9% Unknown Gender • 65% Female • 35% Male SOURCE: NRCCUA database NOTE: Multiple responses were allowed
  • 18. 18 What we measured • 30 information sources: usage and influence
  • 19. 19 What we measured • 30 information sources: usage and influence • 29 college attributes: importance in p g p picking g schools to apply to/ at time of decision
  • 20. 20 What we measured • 30 information sources: usage and influence • 29 college attributes: importance in p g p picking g schools to apply to/ at time of decision • Values
  • 21. 21 What we measured • 30 information sources: usage and influence • 29 college attributes: importance in p g p picking g schools to apply to/ at time of decision • Values • Tradeoffs
  • 22. 22 What we measured • 30 information sources: usage and influence • 29 college attributes: importance in p g p picking g schools to apply to/ at time of decision • Values • Tradeoffs • Perceptions of college cost
  • 23. 23 What we measured • 30 information sources: usage and influence • 29 college attributes: importance in p g p picking g schools to apply to/ at time of decision • Values • Tradeoffs • Perceptions of college cost • Parental impact
  • 24. 24 Rule #1 What matters to college- college bound students is not “one size fits all.” 24
  • 25. 25 Why are these high-achievers high achievers going to college?
  • 26. 26 Top reasons for going to college (All respondents) • Prepare for career • Learn to be an independent person • To contribute to social and professional success • Make “best” friends • Access to diverse people and backgrounds • Make family proud
  • 27. 27 Why College: You want to go to the college that will best prepare 95% you for a career 89% It's best to go to a college where there are many 62% people who have different backgrounds and points of view from yours 70% You want to go to college to make your family 57% proud 50% Where you earn your undergraduate d Wh d d t degree i not is t 38% nearly as important as where you earn your graduate degree 49% It's b t t It' best to go to a college where most people t ll h t l 40% share your views and interests 30% #REF! Performers Academic Solid It's best to go to a co ege where you know you will ts college ee o 25% Superstars Solid Performers be one of the very best students 17% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%
  • 28. 28 Which is more important? Intellectual growth or career preparation?
  • 29. 29 Did type of college selected change between 2006 and 2009? Academic Superstars Solid Performers 2006 2009 2006 2009 N=300 N=828 N=300 N=433 Public 46% 47% 57% 63% Private 52% 51% 37% 35% Indeterminat 2% 2% 6% 0% e
  • 30. 30 Most important in determining where to apply SOURCE: What was most important to you in deciding where to apply? [Open-ended responses.]
  • 31. 31 Most important in final college decision Not at all important Very important SOURCE: Please rate how important each of the following were in your decision to enroll at [SCHOOL] instead of another college or university.
  • 32. 32 Least important factors in the final college decision Not at all important Very important SOURCE: Please rate how important each of the following were in your decision to enroll at [SCHOOL] instead of another college or university.
  • 33. 33 Superstar’s Comment on “Fit” “It was not just one thing. Everything h d t come t E thi had to together; th from the atmosphere to the academics to the price it all had to fit ” price, fit.
  • 34. 34 2/3 of respondents said they are attending their top choice school. Yet, among these students…
  • 35. 35 2/3 of respondents said they are attending their top choice school. Yet, among these students… • 1/3 say they’re enrolling at a school that is not a very good fit
  • 36. 36 2/3 of respondents said they are attending their top choice school. Yet, among these students… • 1/3 say they’re enrolling at a school that is not a very good fit • 1/3 say that they are at their “perfect fit” (rating 10/10 for their choice) So, just how important is “fit”?
  • 37. 37 Decision factors by level of “fit” achieved fit TOP 5 TOP 10 Not at all important Very important
  • 38. 38 Top 5 Decision factors by level of “fit” achieved fit Not at all important Very important
  • 39. 39 Decision factors by level of “fit” achieved cont fit cont. Not at all important Very important
  • 40. 40 Bottom 10 Decision factors by level of “fit” achieved cont. Not at all important Very important
  • 41. 41 Trade off factors in the enrollment decision SOURCE: If you have to pick one characteristic, which of the two played a greater role in your decision to enroll at [SCHOOL]?
  • 42. 42 Reputation Trumps Location
  • 43. 43 Reputation Edges-out Cost
  • 44. 44 Cost Beats Location
  • 45. 45 Reputation (major) Trumps Location
  • 46. 46 Overall Reputation and Program Reputation Both Matter
  • 47. 47 Reputation of Major Trumps Cost
  • 48. 48 Rule #2 The way students now learn about colleges has changed from push to pull.
  • 49. 49 Most influential sources at decision time SOURCE: Please rate how influential each of the following were in your decision to enroll at [COLLEGE FROM Q. 6] instead of another college or university.
  • 50. 50 Important sources of college information that could potentially be more impactful
  • 51. 51 Information source breakthrough opportunities
  • 52. 52 In what cases will students travel far for college?
  • 53. 53 Proximity to home was among the least important factors among high achievers at decision time. They are more concerned with: • Fit • Academic opportunities • Career opportunities • Reputation (both overall and within their major)
  • 54. 54 Enrollment results by location type Solid First time undergrads, recent Academic performers HS grads Total superstars (N=1,261) (N=433) (N=2,272,255) (N=828) Location Large/mid- 68% 70% 67% 56% sized city Urban fringe 17% 18% 17% 24% Town/rural 10% 9% 11% 20%
  • 55. 55 Rule #3 The recession s recession’s impact on college choice will stay with us a long while. hil
  • 56. 56 How the economy affected college choice this year • 53% will enroll in a less expensive school • 44% will rely more heavily on financial aid counseling • 38% will obtain a larger loan • 38% will attend a college closer to home g • 25% will visit fewer college campuses • 24% will change from a p g private to a p public • 21% will live at home while attending college Source: 2009 Report on the Impact of the Economy On College Enrollment by Longmire and Company
  • 57. 57 How d students H do t d t p perceive costs?
  • 58. 58 A low-priced college = Median Cost of $15,000 A high-priced college = Median Cost of $35,000 high priced
  • 59. 59 Total costs by area of study Social STEM Humanities H ii Business B i Education Ed i Professional P f i l Science A low-priced college costs less $15,000 $15,000 $15,000 $15,000 $15,000 $15,000 than… than A high-priced college costs more $35,000 $40,000 $36,500 $40,000 $30,000 $40,000 than… SOURCE: How would you define the following terms? (Median)
  • 60. 60 How do students factor in financial aid and fi i l id d scholarships into their p decision process?
  • 61. 61 Scholarship and tuition have different meanings for students attending private vs. public institutions Not at all important Very important
  • 62. 62 Money offered trumps prestige Not at all important Very important
  • 63. 63 Rule #4: Know that mom and dad are “all in” at every stage of the college decision.
  • 64. 64 Do "helicopter” parents really exist?
  • 65. 65 Students said parents were involved in: •Identifying colleges to consider (75%) •Determining where to apply (75%) •Managing applications (62%) •Deciding where to visit ( g (75%)) •Deciding where to enroll (69%) SOURCE: Which family members, if any, were involved during each of the following stages of your college decision?
  • 66. 66 Ranking of parents’ influence in final decision, among all information sources used • Conversation with your p parents ( out of 30) (#2 ) • Letters/mailings to your parents from colleges (#22 out of of 30) SOURCE: Please rate how influential each of the following were in your decision to enroll at [NAME OF COLLEGE FROM Q. 6] instead of another college or university. NOTE: Ranks based upon top-two-box ratings
  • 67. 67 What Wh t are th k the key observations of the study?
  • 68. 68 What are the key observations from the study? • Expectations are sky high
  • 69. 69 What are the key observations from the study? • Expectations are sky high • Power of people and experiences must be harnessed
  • 70. 70 What are the key observations from the study? • Expectations are sky high • Power of people and experiences must be harnessed • Economic realities can take some schools out of the game too soon
  • 71. 71 What are the key observations from the study? • Expectations are sky high • Power of people and experiences must be harnessed • Economic realities can take some schools out of the game too soon • Strive to “flip the communication pyramid”
  • 73. Additional analysis available: • Comparison of findings to 2006 study where relevant t d h l t • Different approaches used to achieve success in life • High-achieving seniors choosing liberal arts colleges • High-achieving seniors choosing metropolitan research universities • High-achieving seniors choosing faith-based colleges • Custom analysis possible upon request 73