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Managing Standards Delivering a quality assured web environment
Who am I? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why are we here? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is quality? ,[object Object],[object Object]
What is quality? ,[object Object],[object Object]
“A Brief History of Quality” ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is ISO? ,[object Object],[object Object],[object Object]
What is ISO 9000? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What ISO 9000 isn’t… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Philosophy… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Philosophy - continued ,[object Object],[object Object],[object Object],[object Object],[object Object]
Continual improvement: ,[object Object],[object Object],[object Object],[object Object]
Why buy in to formal standards? ,[object Object],[object Object],[object Object],[object Object]
Why us? Why now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
And now... ,[object Object],[object Object]
Thank you ,[object Object],[object Object],[object Object],[object Object]
 

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Managing Standards - Delivering a Quality Assured Web Environment