Technological Challenges Posed By Web 2.0 discusses how Web 2.0 has changed the rules for e-learning by providing new technical capabilities and shifting user behaviors and expectations. It argues that academic and educational institutions need to fund development differently, deploy services differently, and revisit their relevance in light of these changes. Specifically, it suggests that global social networks will become more important, that embracing constraints can provide useful services quickly, and that outsourcing infrastructure can deliver cost savings and richer functionality.