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Managing our online
    profersonal lives

             Random notes
    Lorcan Dempsey / @LorcanD
University of Pittsburgh Library System,
              7 Sept 2012
Overview/Conclusions .. 5 parts
1. There are different ways of participating in a network world.
   This changes all the time. Visitors vs residents.
2. What does the network know about you? The first page of
   Google results for you is your real home page.
3. It is difficult to speak knowledgably about them or provide
   sensible support for them if you don’t have some experience of
   network services. Picturing a rhino: experience is the only
   guide.
4. It is useful to track the changing network behaviors of
   researchers and learners. Research (and learning) (are social).
5. How do you get in the flow of communications and
   interaction? Is your expertise visible? Can you help researchers
   get into the flow and be visible? The power of pull.
Cartoons by Hugh MacLeod. From the Gapingvoid website.
http://gapingvoid.com/




            Emphasis in quotes mine …
“It‟s a Post-Facebook-IPO and Post-Web 2.0 world – But What Is It?”
http://gapingvoid.com/2012/05/30/saymedia/
David White, Analysing digital literacies – four headlines




 1
                                           (4 headlines)
                                      Visitors and residents
“
               This is the overarching perspective
               with Visitor (web perceived as a
               collection of tools) and Resident
               (web perceived as a series of co-
               present spaces) as the principal
1. Genre       genres placed at either end of a
               continuum of engagement ….

               With regard to digital literacies it‟s
               possible to equate the „skills‟ based
               (learning the essential functionality
               of technology) approaches with
               Visitor and the more
               experiential/personal-professional
               identity approaches with Resident.
“
                    • Views on the authority and role of
                      Wikipedia and other non-traditional
                      sources.
                    • Views on the legitimacy and validity of
                      academic blogs and blogging.
                    • Views on the role of social media as a
                      valid space for learning.
Taking the
temperature ..      • Views on the relative authority of various
Self reflection       media e.g. the „a printed book always has
How do others see     more authority than a blog post‟ stand-
you?                  point.


 2. Attitudes
“
                • Geographically relocating – engaging with
                  social media to keep in contact with remote
                  friends and family or students from a previous
                  institution.
                • Course requirements – assessment being
                  attached to a Resident mode of engagement
                  such as blogging.
                • Social tipping point – participants discover
                  that the majority of their peer group are
                  organising social events via social media and
                  so they have to create a profile to „stay in the
                  loop‟
                • Professional identity – participants decide that
                  it is of value to be „active‟ online and to
                  develop a visible online profile around their
                  professional role.
                • Efficiency – participants discover that a
                  Resident approach is ultimately a reasonably
                  efficient/effective way to gather trusted
3. Transition     sources and to further their thinking.
point
4. Management

Visitor                           Resident




“                            “
• There is a desire to keep       • The principle management
   their time and their roles       issues for the Resident
   compartmentalised so that        mode are likely to be
   work and personal activities     around
                                    addiction, distraction and
   remain distinct making it        the artful maintenance of
   easier to predict the time       the blurred boundaries
   and effort that will be          between differing roles and
   required when they log on.       personas e.g. the perennial
                                    ‘do I friend my students?’
                                    conundrum.
Visitor <> resident?
The first page
                          of Google results
                             is your real
                             homepage
Tony Hirst, Psychemedia




                                2
Lorcan Dempsey. Centering the decentralized identity.
December 2008.




 fragmented 
                                Confession
 My online identity is pretty
“
                                                              Most of the panelists (including me) have
                                                              uncommon, perhaps unique, names. For me, this means it's
                                                              really important to take control of what people see about me
ALA.org » NMRT » News » February 2011, Volume 40 No. 3




                                                              when they do a web search. I want the first few pages of hits
Andromeda Yelton. Personal branding for new librarians.




                                                              to be about what I‟m doing now, not when I first got on the
                                                              Internet at age thirteen. And I want them to represent my
                                                              professional skill set, not my personal life. (I'm inspired in this
                                                              by Danah Boyd's excellent post.)

                                                              If you have a more common name, you have a different set of
                                                              problems. How can you ensure that people find the right
                                                              you? My husband has the same name as an artist, a football
                                                              player, and a real estate agent. This makes it hard to find him
                                                              in searches, but at least the other individuals don‟t embarrass
                                                              him.
“
                                                      But above all else, seriously, create a
                                                      public Internet identity, maintain it, link
                                                      to it, build it, love it, hug it, and call it
                                                      George. I can‟t tell you how important
                                                      this is. …
danah boyd. controlling your public appearance.




                                                      … Carefully crafting and cautiously
                                                      managing one‟s public image is a critical
                                                      aspect of living in a mediated public
                                                      world. Every advice column I‟ve read
apophenia September 7th, 2007




                                                      warns people of the dangers of living
                                                      online. I think that this is idiotic. People
                                                      need to embrace the world we live in
                                                      and learn to work within its framework.
                                                      Don‟t panic about being public –
                                                      embrace it and handle it with elegance.
Life would be simpler
if Universities only
employed people with
unique names 
• Have you a consistent online identity?
• Where is it important to have a presence?
Picturing a rhino:
experience is the only guide




           3
“
                                                       I worry about the experiential gap between
                                                       people who have immersed themselves in
                                                       games, and people who have only heard
                                                       secondhand reports, because the gap makes
                                                       it difficult to discuss the meaning of games
Johnson, Steven. Everything Bad Is Good for You:




                                                       in a coherent way.
How Today's Popular Culture Is Actually Making
Us Smarter. New York: Riverhead Books, 2005.




                                                       It reminds me of the way the social critic
                                                       Jane Jacobs felt about the thriving urban
                                                       neighborhoods she documented in the
                                                       sixties: "People who know well such
                                                       animated city streets will know how it is.
                                                       People who do not will always have it a little
                                                       wrong in their heads - like the old prints of
                                                       rhinoceroses made from travelers'
                                                       descriptions of the rhinoceroses."
More thoughts on social objects. Hugh MacLeod.
“
    The most important word on the internet is
    not “Search”. The most important word on the
    internet is “Share”. Sharing is the driver.
    Sharing is the DNA. We use Social Objects to
    share ourselves with other people. We’re
    primates. we like to groom each other. It’s in
    our nature.
Characteristics?

Profiles

Sharing around social objects ..
   Papers, collections, careers, …

Network level

Analytics
   Assessment
   Recommendation
• Do you know which services your
  researchers/faculty/students use?
Research
(and learning)
 (are social)



     3
http://www.vitae.ac.uk/CMS/files/upload/Vitae_Innovate_Open_University_Social_Media_Handbook_2012.pdf


                                                                       •Tips


                                                                          practice
                                                                       •Research into



                                                                       •Good research
                                                                       •Overview of tools
                                                                          behaviors/attitudes
Early career researchers
Face to face interaction is key

Email is most important tool

Wide scale adoption of social media tools

Researchers introduce each other to technologies

Sometimes supervisors block the adoption of new
  technologies

…….>>>>
“
    Our research has shown that
    researchers are using social media
    tools for research discourse related to
    six functions:
    formal dialogue with supervisors,
    informal interactions with peers and
    supervisors,
    document authoring, exchange with
    supervisors and storage,
    space for reflection,
    working with ideas and the process,
    engaging with the community at
    large
    and for keeping themselves
    informed.
“   Instead of setting up websites
    on institutional
    servers, researchers are now
    using Linkedin and sites such as
    Academia.edu, and even blogs
    to set up their professional
    presence on the web.
“   Researchers prefer to adopt
    open source and social media
    technologies that are available
    in the public domain rather
    than institutional license-based
    applications ….. First the social
    media technologies facilitate
    networking and community
    building. Second, researchers
    prefer to use technologies that
    will enable them access to
    resources and their own
    materials beyond their
    institution-based PhD research.
                             e.g. Mendeley, Zotero, Endnote
“
Priem at al.
Scholars are quickly moving to a world of web-native communication.

                                                                      But before we can start to seriously examine scholars’ personal altmetrics, we
                                                                      need to get a sense of how wide and established their presence on the social
                                                                      Web is, and how measures of social Web impact relate to their more
                                                                      traditional counterparts. To answer this, we sampled the 57 presenters from
                                                                      the 2010 Leiden STI Conference, gathering publication and citations counts as
                                                                      well as data from the presenters’ Web footprints.

                                                                      Looking just at authors, we found Web presence widespread and diverse: 84
                                                                      per cent of scholars had homepages, 70 per cent were on LinkedIn, 23 per
                                                                      cent had public Google Scholar profiles, and 16 per cent were on Twitter (this
                                                                      last number is well higher than more conservative, earlier estimates).

                                                                      We also delved deeper by looking at publications of our sampled scholars.
                                                                      After assembling all 1,136 articles they’d written (subject to some
                                                                      methodological details), we looked at how much activity these articles were
                                                                      attracting in various ecosystems. The coverage of the social reference
                                                                      manager Mendeley was the biggest story here: 82 per cent of our documents
                                                                      had at least one Mendeley bookmark, which compares quite favorably to 85
                                                                      per cent coverage from Scopus. Interestingly, it is better coverage than
                                                                      Thompson ISI’s Web of Science (which uses the same data as the Impact
                                                                      Factor); only 74 per cent of sampled articles cited were in WoS.
Jenica Rogers. IOLUG speaker‟s notes on online identity.




                                                           “
                                                               Our users are also exploring and inhabiting
                                                               these spaces, building online presence and
                                                               identity, and how can you serve users you
 Attempting Elegance. Jan 5 2010




                                                               do not understand? One way to
                                                               understand them is by going to where they
                                                               are, and they are online.
The power of pull




      5
“
    We all talk loosely about information
    overload and assume that this is the real
    problem. In fact, we live in a world of
    increasing knowledge scarcity. The most
    valuable knowledge is in very short supply
    and is extremely hard to access.

    Information overload is a distraction. As
    we discussed in earlier chapters, in a
    world of accelerating change, the most
    valuable knowledge is highly distributed
    and may be embedded in the heads of
    people who are not well known and who
    are difficult to identify.
People as entry points. Lorcan Dempsey‟s Weblog.




                                                   Dan Chudnov          Cody Hanson – signed vs
                                                                        anonymous



                                                   • People are         • Make personal and public
                                                     entry points too     recommendations of
                                                                          sources and articles
                                                                        • Expose our selection
                                                                          processes
                                                                        • Expose our expertise
“
    … access, the ability to find people and resources
    when they are needed.

    … the ability to attract valuable and relevant people
    and resources to you. Social
    networking, conferences, location in relevant
    geographic spikes (Nashville for country music) are
    important here, as is the ability to be open to and
    develop relationships through serendipitous
    encounter.

    … the ability to achieve more by learning more
    effectively and translating that learning into
    improved performance. Interestingly, the authors
    discuss 'creation spaces' which support this third
    level. Examples include the social interaction on
    World of Warcraft and the SAP Developer Network
    which provide support for shared attention to
    problems.
“
                                                              For Brett, personal branding is about finding the people he
                                                              wants to know and work with, and cultivating conversations.
                                                              The brand is the network. I found this a fascinating change of
ALA.org » NMRT » News » February 2011, Volume 40 No. 3




                                                              perspective since personal branding is normally thought of as
Andromeda Yelton. Personal branding for new librarians.




                                                              flashy and self-focused. ….

                                                              …. Professors, vendors, colleagues, and prospective
                                                              employers will google you. They‟re going to find something
                                                              about you. The question is: Does it represent you?

                                                              ….

                                                              To me, personal branding is the notion that your career is
                                                              more than your institution, especially for those of us who
                                                              don‟t have institutions yet. It‟s up to me to provide my own
                                                              professional development opportunities, name
                                                              recognition, and advancement.
• Can you be easily found?
• Is your expertise visible?
• Is your work visible?

• Can you help faculty be easily found?
• Can you help faculty make their work more
  visible?
Ten simple steps to create and manage your
                     professional online identity:
                     How to use portfolios and profiles
                     Susanne Markgren
                     January 2011College & Research Libraries News vol. 72 no. 1 31-35
                     Link




I‟m an academic and desperately need an
online presence, where do I start?
Salma Patel
Impact of social sciences: maximizing the
impact of academic research. Link
Takeaways?

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Managing Our Online Lives

  • 1. Managing our online profersonal lives Random notes Lorcan Dempsey / @LorcanD University of Pittsburgh Library System, 7 Sept 2012
  • 2. Overview/Conclusions .. 5 parts 1. There are different ways of participating in a network world. This changes all the time. Visitors vs residents. 2. What does the network know about you? The first page of Google results for you is your real home page. 3. It is difficult to speak knowledgably about them or provide sensible support for them if you don’t have some experience of network services. Picturing a rhino: experience is the only guide. 4. It is useful to track the changing network behaviors of researchers and learners. Research (and learning) (are social). 5. How do you get in the flow of communications and interaction? Is your expertise visible? Can you help researchers get into the flow and be visible? The power of pull.
  • 3. Cartoons by Hugh MacLeod. From the Gapingvoid website. http://gapingvoid.com/ Emphasis in quotes mine …
  • 4. “It‟s a Post-Facebook-IPO and Post-Web 2.0 world – But What Is It?” http://gapingvoid.com/2012/05/30/saymedia/
  • 5. David White, Analysing digital literacies – four headlines 1 (4 headlines) Visitors and residents
  • 6. This is the overarching perspective with Visitor (web perceived as a collection of tools) and Resident (web perceived as a series of co- present spaces) as the principal 1. Genre genres placed at either end of a continuum of engagement …. With regard to digital literacies it‟s possible to equate the „skills‟ based (learning the essential functionality of technology) approaches with Visitor and the more experiential/personal-professional identity approaches with Resident.
  • 7. • Views on the authority and role of Wikipedia and other non-traditional sources. • Views on the legitimacy and validity of academic blogs and blogging. • Views on the role of social media as a valid space for learning. Taking the temperature .. • Views on the relative authority of various Self reflection media e.g. the „a printed book always has How do others see more authority than a blog post‟ stand- you? point. 2. Attitudes
  • 8. • Geographically relocating – engaging with social media to keep in contact with remote friends and family or students from a previous institution. • Course requirements – assessment being attached to a Resident mode of engagement such as blogging. • Social tipping point – participants discover that the majority of their peer group are organising social events via social media and so they have to create a profile to „stay in the loop‟ • Professional identity – participants decide that it is of value to be „active‟ online and to develop a visible online profile around their professional role. • Efficiency – participants discover that a Resident approach is ultimately a reasonably efficient/effective way to gather trusted 3. Transition sources and to further their thinking. point
  • 9. 4. Management Visitor Resident “ “ • There is a desire to keep • The principle management their time and their roles issues for the Resident compartmentalised so that mode are likely to be work and personal activities around addiction, distraction and remain distinct making it the artful maintenance of easier to predict the time the blurred boundaries and effort that will be between differing roles and required when they log on. personas e.g. the perennial ‘do I friend my students?’ conundrum.
  • 11. The first page of Google results is your real homepage Tony Hirst, Psychemedia 2
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Lorcan Dempsey. Centering the decentralized identity. December 2008. fragmented  Confession My online identity is pretty
  • 19. Most of the panelists (including me) have uncommon, perhaps unique, names. For me, this means it's really important to take control of what people see about me ALA.org » NMRT » News » February 2011, Volume 40 No. 3 when they do a web search. I want the first few pages of hits Andromeda Yelton. Personal branding for new librarians. to be about what I‟m doing now, not when I first got on the Internet at age thirteen. And I want them to represent my professional skill set, not my personal life. (I'm inspired in this by Danah Boyd's excellent post.) If you have a more common name, you have a different set of problems. How can you ensure that people find the right you? My husband has the same name as an artist, a football player, and a real estate agent. This makes it hard to find him in searches, but at least the other individuals don‟t embarrass him.
  • 20. But above all else, seriously, create a public Internet identity, maintain it, link to it, build it, love it, hug it, and call it George. I can‟t tell you how important this is. … danah boyd. controlling your public appearance. … Carefully crafting and cautiously managing one‟s public image is a critical aspect of living in a mediated public world. Every advice column I‟ve read apophenia September 7th, 2007 warns people of the dangers of living online. I think that this is idiotic. People need to embrace the world we live in and learn to work within its framework. Don‟t panic about being public – embrace it and handle it with elegance.
  • 21.
  • 22. Life would be simpler if Universities only employed people with unique names 
  • 23. • Have you a consistent online identity? • Where is it important to have a presence?
  • 24. Picturing a rhino: experience is the only guide 3
  • 25. I worry about the experiential gap between people who have immersed themselves in games, and people who have only heard secondhand reports, because the gap makes it difficult to discuss the meaning of games Johnson, Steven. Everything Bad Is Good for You: in a coherent way. How Today's Popular Culture Is Actually Making Us Smarter. New York: Riverhead Books, 2005. It reminds me of the way the social critic Jane Jacobs felt about the thriving urban neighborhoods she documented in the sixties: "People who know well such animated city streets will know how it is. People who do not will always have it a little wrong in their heads - like the old prints of rhinoceroses made from travelers' descriptions of the rhinoceroses."
  • 26.
  • 27.
  • 28. More thoughts on social objects. Hugh MacLeod. “ The most important word on the internet is not “Search”. The most important word on the internet is “Share”. Sharing is the driver. Sharing is the DNA. We use Social Objects to share ourselves with other people. We’re primates. we like to groom each other. It’s in our nature.
  • 29.
  • 30. Characteristics? Profiles Sharing around social objects .. Papers, collections, careers, … Network level Analytics Assessment Recommendation
  • 31. • Do you know which services your researchers/faculty/students use?
  • 33. http://www.vitae.ac.uk/CMS/files/upload/Vitae_Innovate_Open_University_Social_Media_Handbook_2012.pdf •Tips practice •Research into •Good research •Overview of tools behaviors/attitudes
  • 34. Early career researchers Face to face interaction is key Email is most important tool Wide scale adoption of social media tools Researchers introduce each other to technologies Sometimes supervisors block the adoption of new technologies …….>>>>
  • 35. Our research has shown that researchers are using social media tools for research discourse related to six functions: formal dialogue with supervisors, informal interactions with peers and supervisors, document authoring, exchange with supervisors and storage, space for reflection, working with ideas and the process, engaging with the community at large and for keeping themselves informed.
  • 36. Instead of setting up websites on institutional servers, researchers are now using Linkedin and sites such as Academia.edu, and even blogs to set up their professional presence on the web.
  • 37. Researchers prefer to adopt open source and social media technologies that are available in the public domain rather than institutional license-based applications ….. First the social media technologies facilitate networking and community building. Second, researchers prefer to use technologies that will enable them access to resources and their own materials beyond their institution-based PhD research. e.g. Mendeley, Zotero, Endnote
  • 38.
  • 39. “ Priem at al. Scholars are quickly moving to a world of web-native communication. But before we can start to seriously examine scholars’ personal altmetrics, we need to get a sense of how wide and established their presence on the social Web is, and how measures of social Web impact relate to their more traditional counterparts. To answer this, we sampled the 57 presenters from the 2010 Leiden STI Conference, gathering publication and citations counts as well as data from the presenters’ Web footprints. Looking just at authors, we found Web presence widespread and diverse: 84 per cent of scholars had homepages, 70 per cent were on LinkedIn, 23 per cent had public Google Scholar profiles, and 16 per cent were on Twitter (this last number is well higher than more conservative, earlier estimates). We also delved deeper by looking at publications of our sampled scholars. After assembling all 1,136 articles they’d written (subject to some methodological details), we looked at how much activity these articles were attracting in various ecosystems. The coverage of the social reference manager Mendeley was the biggest story here: 82 per cent of our documents had at least one Mendeley bookmark, which compares quite favorably to 85 per cent coverage from Scopus. Interestingly, it is better coverage than Thompson ISI’s Web of Science (which uses the same data as the Impact Factor); only 74 per cent of sampled articles cited were in WoS.
  • 40.
  • 41. Jenica Rogers. IOLUG speaker‟s notes on online identity. “ Our users are also exploring and inhabiting these spaces, building online presence and identity, and how can you serve users you Attempting Elegance. Jan 5 2010 do not understand? One way to understand them is by going to where they are, and they are online.
  • 42. The power of pull 5
  • 43. We all talk loosely about information overload and assume that this is the real problem. In fact, we live in a world of increasing knowledge scarcity. The most valuable knowledge is in very short supply and is extremely hard to access. Information overload is a distraction. As we discussed in earlier chapters, in a world of accelerating change, the most valuable knowledge is highly distributed and may be embedded in the heads of people who are not well known and who are difficult to identify.
  • 44. People as entry points. Lorcan Dempsey‟s Weblog. Dan Chudnov Cody Hanson – signed vs anonymous • People are • Make personal and public entry points too recommendations of sources and articles • Expose our selection processes • Expose our expertise
  • 45. … access, the ability to find people and resources when they are needed. … the ability to attract valuable and relevant people and resources to you. Social networking, conferences, location in relevant geographic spikes (Nashville for country music) are important here, as is the ability to be open to and develop relationships through serendipitous encounter. … the ability to achieve more by learning more effectively and translating that learning into improved performance. Interestingly, the authors discuss 'creation spaces' which support this third level. Examples include the social interaction on World of Warcraft and the SAP Developer Network which provide support for shared attention to problems.
  • 46.
  • 47. For Brett, personal branding is about finding the people he wants to know and work with, and cultivating conversations. The brand is the network. I found this a fascinating change of ALA.org » NMRT » News » February 2011, Volume 40 No. 3 perspective since personal branding is normally thought of as Andromeda Yelton. Personal branding for new librarians. flashy and self-focused. …. …. Professors, vendors, colleagues, and prospective employers will google you. They‟re going to find something about you. The question is: Does it represent you? …. To me, personal branding is the notion that your career is more than your institution, especially for those of us who don‟t have institutions yet. It‟s up to me to provide my own professional development opportunities, name recognition, and advancement.
  • 48. • Can you be easily found? • Is your expertise visible? • Is your work visible? • Can you help faculty be easily found? • Can you help faculty make their work more visible?
  • 49. Ten simple steps to create and manage your professional online identity: How to use portfolios and profiles Susanne Markgren January 2011College & Research Libraries News vol. 72 no. 1 31-35 Link I‟m an academic and desperately need an online presence, where do I start? Salma Patel Impact of social sciences: maximizing the impact of academic research. Link