1. Mobile Usability Testing:
Theory & Practice
Lis Pardi and Kate Lawrence
presentation to
Simmons Usability Professional Association
March 29, 2012
ebscouxtalk.eventbrite.com

2. Location, Location, you get the picture

3. Theory:
Test where people are using their phone
Taken by flickr user zenturia

4. Theory:
Test on the participant’s device
Taken by flickr user Zawezome

5. Wi Fi
Theory:
Never test on Wi Fi

6. Practice:
Testing can be formal in style and setting
Bentley University Design and Testing Center c. 2008

7. Practice:
Informal, impromptu hallway testing
Taken by flickr user Shopify

8. Practice:
Virtual testing can be done from anywhere
Taken by flickr user garryknight

9. Testing Tools

10. How do you record a mobile device?
Taken by flickr user mdiazphoto

11. How do you keep the device in the camera view?
CX Partners uses the post-it method
http://www.cxpartners.co.uk/cxblog/ipad_app_ux_testing_observations_from_the_field/

12. Most adorable testing set-up, by Objective Digital
http://blog.objectivedigital.com/diy-document-camera-for-mobile-testing-record

13. Kaden Rushford built his solution:
Attach the camera to the device
http://kad3n.com/portfolio/

14. Want.
Kirk Henry’s design for Lokion Interactive
http://www.90percentofeverything.com/2010/11/15/more-mobile-usability-testing-sleds/

15. Mr. Tappy!

16. Be prepared to take lots of notes
Taken by flickr user Dr Stephen Dann

17. And more notes

18. The Test

19. Theory:
Test on a prototype
From the flickr Wired Photostream

20. Theory:
Have others observe the testing
Taken by flickr user blueoxen

21. Practice:
The prototype might not be ready in time
Taken by flickr user blue2likeyou

22. Practice:
Test competitors or sites with similar end goals
From flickr user blueoxen

23. Participants

24. Theory:
Identify attributes of your users and find that in participants
Taken by flickr user Mesq

25. Practice:
Participants, participants, where are you?

26. Practice:
Reward participants with money or gift cards
Taken by flickr user stevendepolo

27. Reporting

28. Theory:
Everyone will be excited to read and discuss your full report
Taken by flickr user timbomb

29. Practice:
You need to write reports that people will read