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Liz Pearce, COO
             liz@liquidplanner
             @lizprc



Social Project Management
    (like there’s any other kind)
Then




        Command
       and Control
Now




      Support &
        Guide
Idea




A vast wealth    Reply


of business
intelligence     DOC


in the details
                 Reply




                 DATA
Does this approach make sense?
Old School vs. New School
Collaboration


    Meetings



     Online Environments
Control


Tightly held



    Distributed Ownership
    and Real-Time Sharing
Benefits


    Accrue to Management



      Everyone Benefits
Scheduling


 Wishful Thinking



  Realistic and Real-Time
1500 Teams Later...
High Costs Sandbagging
             Missed Deadlines
                Poor Quality

 Burnout
                   Low Morale
                           Missed Opportunities

             Procrastination
Customer Dissatisfaction     Employee Turnover
lizprc: @World we all want to fix this!


•   Lower Costs           •   Improved Efficiency
•   Fewer Meetings        •   Less Wasted Capacity
•   Realistic Schedules   •   Higher Morale
•   Improved Quality      •   Better Communication
•   Less Email            •   Customer Satisfaction
5 Tips
#1
Move from centralized
to distributed updates
#2
   Cut the middle man from
       work distribution
(You don’t need them anymore)
?
            ?




    ?   ?
Need it.

+

                                    Got it.



    Online Tools and Open Process
#3
 Keep the plan and the social
collaboration in the same place
     (To break down walls &
     reduce switching costs)
Project
                         Plan

   CRM



                Hard
Email
                drives



        Share            Social
        point            Biz
                         Tool
CRM…

Calendars
                    Social Biz

Email
            The     Tool

            Plan

                    Mobile
  Docs
#4

Focus on PM habits, not results
    (They will follow naturally)
Charles Duhigg
@cduhigg
Habit Loops


   40%
Management               Avoid
             Be Vague
 Curiosity              Questions




         Old Routine
Management   Transparent     Avoid
 Curiosity   Project Data   Questions




        New Routine
Keystone Habit
#5
Never waste a good crisis
(It’s a great time to make a change)
Greater Chance of Team
                           Openness to Change


Project Failure?
      Spike in Demand?
                   Leadership in Transition?
                              Resource Turnover?
                                         Heavy Constraints?
5 Practical Tips for Moving to
         Social Project Management
#1 Move from centralized to decentralized updates

#2 Cut out the middle man from work distribution

#3 Keep the plan and social collaboration together

#4 Focus on building good PM habits

#5 Never waste a good crisis
Liz Pearce, COO
                   liz@liquidplanner
                   @lizprc


Now go build something :)
 Social Project Management Case Studies @
        http://www.liquidplanner.com/case-studies

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Social Project Management: 5 Tips for Moving From Old School to New School PM

  • 1. Liz Pearce, COO liz@liquidplanner @lizprc Social Project Management (like there’s any other kind)
  • 2.
  • 3.
  • 4.
  • 5. Then Command and Control
  • 6. Now Support & Guide
  • 7.
  • 8.
  • 9. Idea A vast wealth Reply of business intelligence DOC in the details Reply DATA
  • 10. Does this approach make sense?
  • 11. Old School vs. New School
  • 12. Collaboration Meetings Online Environments
  • 13. Control Tightly held Distributed Ownership and Real-Time Sharing
  • 14. Benefits Accrue to Management Everyone Benefits
  • 15. Scheduling Wishful Thinking Realistic and Real-Time
  • 17. High Costs Sandbagging Missed Deadlines Poor Quality Burnout Low Morale Missed Opportunities Procrastination Customer Dissatisfaction Employee Turnover
  • 18. lizprc: @World we all want to fix this! • Lower Costs • Improved Efficiency • Fewer Meetings • Less Wasted Capacity • Realistic Schedules • Higher Morale • Improved Quality • Better Communication • Less Email • Customer Satisfaction
  • 20. #1 Move from centralized to distributed updates
  • 21. #2 Cut the middle man from work distribution (You don’t need them anymore)
  • 22. ? ? ? ?
  • 23. Need it. + Got it. Online Tools and Open Process
  • 24. #3 Keep the plan and the social collaboration in the same place (To break down walls & reduce switching costs)
  • 25. Project Plan CRM Hard Email drives Share Social point Biz Tool
  • 26. CRM… Calendars Social Biz Email The Tool Plan Mobile Docs
  • 27. #4 Focus on PM habits, not results (They will follow naturally)
  • 29. Habit Loops 40%
  • 30. Management Avoid Be Vague Curiosity Questions Old Routine
  • 31. Management Transparent Avoid Curiosity Project Data Questions New Routine
  • 33. #5 Never waste a good crisis (It’s a great time to make a change)
  • 34. Greater Chance of Team Openness to Change Project Failure? Spike in Demand? Leadership in Transition? Resource Turnover? Heavy Constraints?
  • 35. 5 Practical Tips for Moving to Social Project Management #1 Move from centralized to decentralized updates #2 Cut out the middle man from work distribution #3 Keep the plan and social collaboration together #4 Focus on building good PM habits #5 Never waste a good crisis
  • 36. Liz Pearce, COO liz@liquidplanner @lizprc Now go build something :) Social Project Management Case Studies @ http://www.liquidplanner.com/case-studies

Notes de l'éditeur

  1. Seattle