9. A new creation Ingredients: Strawberry Sugar Water Jelly jam Other necessary materials: A glass pot The label The metal cover What should I buy to make Strawberry jam ?
10. Purchase Department Purchase Manager: Job Description In order to PROVIDE SUPPLIES: he must Foresee future (not present sales) and then .. . · Coordinate the timing of each supply and length of contract with each supplier and diversity of suppliers for each product: Oops! I forgot to add the arrows again! (do them for me))
11. Supply How long it takes to be produced? Bottles may take 15-20 days to be manufactured - Contracts for a fixed amount of fruit and sugar are decided before they are actually planted - How long it takes to arrive on time ( to be transported)? Is it shipped, sent by truck... How much stock of each product is necessary? What amount is needed? How much storage space it takes? Is it perishable? Supplier Reliability Quality standard Percentage allotted Price and terms of payment: Hey! All the questions have already been done for me!
14. IMPORTING (mainly emulsifiers, gelling agents..) · Contact local agent · · Ask for an estimate for a fixed amount or a time contract · · Decide terms of payment and negociate best price · ·Obtain sample · · Obtain sample approval from Laboratory - technical staff · (usually the Quality Control and Research and Development Area) · · Obtain certificate of approval from Gov. Sanitary Department · ·Order · · Go through bank proceedure ( Letter of Credit,..) · · Get agent to obtain custom clearance. · · Run a trial test before using the product.
15. Finance Department Marketing Department Research and Development Quality Control Department Sales Department Which Departments are in Head Office and which in Production? Head Office Production Which Departments are not directly involved? Legal Department Human Resources Department Administration IT Department Maintainence Department Revising: IT Department Distruibution Department Purchase Department
16. MANUFACTURE -Production Line Blue collar workers - skilled : to operate specific machinery non-skilled: factory hands Quality control and Sanitary Checks all throughout production procedure. WHO DOES WHAT? Machinery Blue collar workers transport box mix boil Wash bottle fix label Crush transport box Wash add Select Peel
17. Product (Development) Sanitary Regulations (Research) Proceedure (Research) Quality Standard (Development) Standarize Operation (Development) R & D Arrows! (Again Miss?) Which is Research and which is Development?
18. Standarized Production Operation: Ingredients; proceedure for each: Include Quality control and Sanitary Checks. When all the ingredients are delivered and storage (Where there’s sanitary checks) the production process starts. The jelly jam is mix in a machine with water. Then the strawberries are cut, boiled and crushed. The strawberries are added to the jelly. This is mix for minutes by the help of a machine. Then sugar is added and the mix is boiled again, when the mix is at boiling point we get a liquid strawberry jam. This liquid pass through a quality control checkpoint and the through a refrigeration machine. The jam is done, now it’s packaging turn. The glass pots passed through a packaging machine where the pots are filled, the metal cover is put (close to the empty in order to maintain the strawberry taste) and finally the label. 5 of those finished jams are sent for a quality control check where they give the finally approval.
19. SALES AND DISTRIBUTION Arrows! (Again Miss?) . What distribution scheme is used? Who are your target buyers? A local distribution scheme is used, where the target buyers are the local markets and people
20. DISTRIBUTION; EXAMPLES FRESH FOOD (FARGO) - Independent hired trucks with company logo and backing and set zones. Distributes directly to retail. ARCOR - Their own warehouses scattered throughout the country which distribute to supermarket and wholesale suppliers. ·Factory - In Arroyito, Cordoba ·Warehouse - Ruta PanAmericana, Bs.As ·Large Supermarkets - Carrefour ·Wholesale - Makro