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Conceptualization in
                     Software Development
                               Lauri Jutila, Kisko Labs Oy, 6.9.2011




KISKO LABS OY | PRESENTATION                                           1
LABS




KISKO LABS OY | PRESENTATION          2
Conceptualization

KISKO LABS OY | PRESENTATION   3
A concept (substantive term: conception) is a
cognitive unit of meaning — an abstract idea
or a mental symbol sometimes defined as a
"unit of knowledge," built from other units
which act as a concept's characteristics.



KISKO LABS OY | PRESENTATION                    4
conceptualize - To form a concept or
concepts of, and especially to interpret in a
conceptual way




KISKO LABS OY | PRESENTATION                    5
We Live In
                               A Creative Society



KISKO LABS OY | PRESENTATION                        6
Age of Agriculture
            Industrial Age
  Age of Information Intensification
   Age of Creation Intensification
                               Murikami Teriyuasu, Nomura Research Institute




KISKO LABS OY | PRESENTATION                                                   7
Agriculture Age (farmers)
     Industrial Age (factory workers)
  Information Age (knowledge workers)
           Conceptual Age
                               (creators & emphatizers)
                                    Daniel Pink, A Whole New Mind




KISKO LABS OY | PRESENTATION                                        8
“Get into the ‘Dream Business’
        ... the ‘Incredible Imaginings’
                   Business.”
                               Tom Peters




KISKO LABS OY | PRESENTATION                9
Technology




                               Business        Design




KISKO LABS OY | PRESENTATION                            10
Future of Software Development

KISKO LABS OY | PRESENTATION     11
Software is no longer
   planned and built. Software is
      envisioned and evolved.


KISKO LABS OY | PRESENTATION        12
Projects start with a vision
followed shortly by the first
iteration, not with architecture,
plans and specifications.


KISKO LABS OY | PRESENTATION        13
The product, the architecture, the
plans and the specifications
evolve as the team adapts to a
ever-unfolding reality of the
market and the technology

KISKO LABS OY | PRESENTATION         14
The Power of Prototypes



KISKO LABS OY | PRESENTATION                    15
“Not all Hollywood movies are hits, but very
few are bombs. They’re usually saved from
that ignominious fate by the use of
prototypes - scripts and storyboards. The
script is the prototype for the story, and the
storyboard is the prototype for production.”



KISKO LABS OY | PRESENTATION                     16
“Any major problems with the movie can be
corrected at the prototype stage, long before
much money is spent. ... What makes
prototypes so powerful, ... is that they provide
a ‘near life’ experience for the collaborators.
Everyone on the team ... can immediately see
whether the concept will work in the real
world.”


KISKO LABS OY | PRESENTATION                       17
“Prototypes can also cut through the ‘red
tape’. Instead of starting with a list of
features and working toward a concept, team
members can go straight to a concept, then
add whatever features are needed to support
it. And if the concept looks like a loser? Hey --
it’s just a concept -- start over with a new
one.”
                               Marty Neumeier, Brand Gap




KISKO LABS OY | PRESENTATION                               18
Photo by Ryan Wang

KISKO LABS OY | PRESENTATION                        19
“We made mistakes, of course.
Most of them were omissions we
didn’t think of when we initially
wrote the software. We fixed them
by doing it over and over, again
and again.”

KISKO LABS OY | PRESENTATION        20
“We do the same today. While our
competitors are still sucking their
thumbs trying to make the design
perfect, we’re already on
prototype version #5”


KISKO LABS OY | PRESENTATION          21
“By the time our rivals are ready
with screws and wires, we’re on
version #10. It gets back to
planning versus acting: We act
from day one; others plan how to
plan — for months.”
                               Bloomberg on Bloomberg



KISKO LABS OY | PRESENTATION                            22
“The best way to have good ideas
      is to have lots of ideas.”
                               Linus Pauling




KISKO LABS OY | PRESENTATION                   23
Photo by Photomatt28

KISKO LABS OY | PRESENTATION                      24
The way to make a better aircraft
wasn’t to sit around perfecting a
design, it was to get something up
in the air and see what happens,
then try to fix whatever goes
wrong.
          Eric Abrahamson & David Freedman, Chapter 8, “Messy Leadership,” from A Perfect
                              Mess: The Hidden Benefits of Disorder


KISKO LABS OY | PRESENTATION                                                                25
Lessons from Taiichi Ohno

KISKO LABS OY | PRESENTATION   26
(Genchi Gembutsu)
                                 “Go and see for yourself” or “go and see”


                                                                             Fingerspitzengefuhl


KISKO LABS OY | PRESENTATION                                                                       27
(kaizen)
                                “Improvement”




KISKO LABS OY | PRESENTATION                    28
(jidoka)
                               ji = "auto”, do = “motion”, ka = “-ation”




KISKO LABS OY | PRESENTATION                                               29
Experience Economy

KISKO LABS OY | PRESENTATION   30
Experiences are as distinct
    from services as services are
            from goods.
                                             Joe Pine & Jim Gilmore
                         The Experience Economy: Work Is Theatre & Every Business a Stage




KISKO LABS OY | PRESENTATION                                                                31
Scintillating
                               EXPERIENCES
                                  Services
                                    Goods
                                 Raw Materials

KISKO LABS OY | PRESENTATION                     32
CUSTOMER SUCCESS
         Scintillating EXPERIENCES
                    Services
                                  Goods
                               Raw Materials

KISKO LABS OY | PRESENTATION                   33
“ ‘Results’ are measured by the
         success of all those who have
           purchased your product or
                     service”
                               Jan Gunnarsson & Olle Blohm, The Welcoming Leader




KISKO LABS OY | PRESENTATION                                                       34
Designful Software

KISKO LABS OY | PRESENTATION   35
HYPOTHESIS:

                                   DESIGN is the
                                principal difference
                               between love and hate!
                                        Tom Peters




KISKO LABS OY | PRESENTATION                            36
“At Sony we assume that all products of our
competitors have basically the same
technology, price, performance and features.
Design is the only thing that
differentiates one product from
another in the marketplace.”
                               Norio Ohga




KISKO LABS OY | PRESENTATION                   37
“To grow, companies need to
        break out of a vicious cycle of
        competitive benchmarking and
                  imitation.”
                               — W. Chan Kim & Renée Mauborgne, “Think for Yourself —
                                        Stop Copying a Rival,” Financial Times




KISKO LABS OY | PRESENTATION                                                            38
“You can’t be a serious innovator
   unless and until you are ready,
  willing and able to seriously play.
 ‘Serious play’ is not an oxymoron;
  it is the essence of innovation.”
                               Michael Schrage, Serious Play




KISKO LABS OY | PRESENTATION                                   39

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Conceptualization in Software Development

  • 1. Conceptualization in Software Development Lauri Jutila, Kisko Labs Oy, 6.9.2011 KISKO LABS OY | PRESENTATION 1
  • 2. LABS KISKO LABS OY | PRESENTATION 2
  • 4. A concept (substantive term: conception) is a cognitive unit of meaning — an abstract idea or a mental symbol sometimes defined as a "unit of knowledge," built from other units which act as a concept's characteristics. KISKO LABS OY | PRESENTATION 4
  • 5. conceptualize - To form a concept or concepts of, and especially to interpret in a conceptual way KISKO LABS OY | PRESENTATION 5
  • 6. We Live In A Creative Society KISKO LABS OY | PRESENTATION 6
  • 7. Age of Agriculture Industrial Age Age of Information Intensification Age of Creation Intensification Murikami Teriyuasu, Nomura Research Institute KISKO LABS OY | PRESENTATION 7
  • 8. Agriculture Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators & emphatizers) Daniel Pink, A Whole New Mind KISKO LABS OY | PRESENTATION 8
  • 9. “Get into the ‘Dream Business’ ... the ‘Incredible Imaginings’ Business.” Tom Peters KISKO LABS OY | PRESENTATION 9
  • 10. Technology Business Design KISKO LABS OY | PRESENTATION 10
  • 11. Future of Software Development KISKO LABS OY | PRESENTATION 11
  • 12. Software is no longer planned and built. Software is envisioned and evolved. KISKO LABS OY | PRESENTATION 12
  • 13. Projects start with a vision followed shortly by the first iteration, not with architecture, plans and specifications. KISKO LABS OY | PRESENTATION 13
  • 14. The product, the architecture, the plans and the specifications evolve as the team adapts to a ever-unfolding reality of the market and the technology KISKO LABS OY | PRESENTATION 14
  • 15. The Power of Prototypes KISKO LABS OY | PRESENTATION 15
  • 16. “Not all Hollywood movies are hits, but very few are bombs. They’re usually saved from that ignominious fate by the use of prototypes - scripts and storyboards. The script is the prototype for the story, and the storyboard is the prototype for production.” KISKO LABS OY | PRESENTATION 16
  • 17. “Any major problems with the movie can be corrected at the prototype stage, long before much money is spent. ... What makes prototypes so powerful, ... is that they provide a ‘near life’ experience for the collaborators. Everyone on the team ... can immediately see whether the concept will work in the real world.” KISKO LABS OY | PRESENTATION 17
  • 18. “Prototypes can also cut through the ‘red tape’. Instead of starting with a list of features and working toward a concept, team members can go straight to a concept, then add whatever features are needed to support it. And if the concept looks like a loser? Hey -- it’s just a concept -- start over with a new one.” Marty Neumeier, Brand Gap KISKO LABS OY | PRESENTATION 18
  • 19. Photo by Ryan Wang KISKO LABS OY | PRESENTATION 19
  • 20. “We made mistakes, of course. Most of them were omissions we didn’t think of when we initially wrote the software. We fixed them by doing it over and over, again and again.” KISKO LABS OY | PRESENTATION 20
  • 21. “We do the same today. While our competitors are still sucking their thumbs trying to make the design perfect, we’re already on prototype version #5” KISKO LABS OY | PRESENTATION 21
  • 22. “By the time our rivals are ready with screws and wires, we’re on version #10. It gets back to planning versus acting: We act from day one; others plan how to plan — for months.” Bloomberg on Bloomberg KISKO LABS OY | PRESENTATION 22
  • 23. “The best way to have good ideas is to have lots of ideas.” Linus Pauling KISKO LABS OY | PRESENTATION 23
  • 24. Photo by Photomatt28 KISKO LABS OY | PRESENTATION 24
  • 25. The way to make a better aircraft wasn’t to sit around perfecting a design, it was to get something up in the air and see what happens, then try to fix whatever goes wrong. Eric Abrahamson & David Freedman, Chapter 8, “Messy Leadership,” from A Perfect Mess: The Hidden Benefits of Disorder KISKO LABS OY | PRESENTATION 25
  • 26. Lessons from Taiichi Ohno KISKO LABS OY | PRESENTATION 26
  • 27. (Genchi Gembutsu) “Go and see for yourself” or “go and see” Fingerspitzengefuhl KISKO LABS OY | PRESENTATION 27
  • 28. (kaizen) “Improvement” KISKO LABS OY | PRESENTATION 28
  • 29. (jidoka) ji = "auto”, do = “motion”, ka = “-ation” KISKO LABS OY | PRESENTATION 29
  • 30. Experience Economy KISKO LABS OY | PRESENTATION 30
  • 31. Experiences are as distinct from services as services are from goods. Joe Pine & Jim Gilmore The Experience Economy: Work Is Theatre & Every Business a Stage KISKO LABS OY | PRESENTATION 31
  • 32. Scintillating EXPERIENCES Services Goods Raw Materials KISKO LABS OY | PRESENTATION 32
  • 33. CUSTOMER SUCCESS Scintillating EXPERIENCES Services Goods Raw Materials KISKO LABS OY | PRESENTATION 33
  • 34. “ ‘Results’ are measured by the success of all those who have purchased your product or service” Jan Gunnarsson & Olle Blohm, The Welcoming Leader KISKO LABS OY | PRESENTATION 34
  • 35. Designful Software KISKO LABS OY | PRESENTATION 35
  • 36. HYPOTHESIS: DESIGN is the principal difference between love and hate! Tom Peters KISKO LABS OY | PRESENTATION 36
  • 37. “At Sony we assume that all products of our competitors have basically the same technology, price, performance and features. Design is the only thing that differentiates one product from another in the marketplace.” Norio Ohga KISKO LABS OY | PRESENTATION 37
  • 38. “To grow, companies need to break out of a vicious cycle of competitive benchmarking and imitation.” — W. Chan Kim & Renée Mauborgne, “Think for Yourself — Stop Copying a Rival,” Financial Times KISKO LABS OY | PRESENTATION 38
  • 39. “You can’t be a serious innovator unless and until you are ready, willing and able to seriously play. ‘Serious play’ is not an oxymoron; it is the essence of innovation.” Michael Schrage, Serious Play KISKO LABS OY | PRESENTATION 39