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What About Mainstream
Librarians Serving
Diverse Populations?

             Lori Mestre
         lmestre@illinois.edu




    Spectrum of the Future
    National Diversity In Libraries Joint Conference
    October, 3, 2008
      University of Illinois at Urbana-Champaign
Preparation and Training
of Librarians to Serve
Diverse Populations


           Getting Started



             Isolation and Support Issues
Surveys


   • Selected librarians serving diverse populations (45 questions
     with open ended options)
       Response rate: 44 out of 123 = 35.7 %
   • All accredited U.S. Library Schools
       Response rate: 25 out of 49= 51%
Interviews

   • Interviewed 15 of the librarians from the survey = 27%

Web Page Evaluation of 123 ARL Libraries

   • Reflection of Diversity in Library Mission and Strategic
     Plans
   • Time it took to locate diversity at the Library Web Page
   • Evidence of Diversity Committees
Other = mostly
                                                                          biracial




                      Citations from comments made for this slide:
American Library Association, "Credentialed Librarians by Type of Employment and Race/Ethnicity,
      2001-2004 Average " http://[www.ala.org/ala/ors/diversitycounts/acs2005_aladiversity1.pdf.
Saye, Jerry D. and Katherine M. Wisser, Students. (Chicago: Association for Library and Information
       Science Education, 2003).
Where
 are
They?
Libraries with Diversity      Libraries with a
in Mission Statement/         Diversity Committee
Strategic Plan



Librarian for               Time it took to find
Multicultural/Diversity/    “diversity” on the library
Outreach                    website (5-15 minutes)


                    Library pages where
                    diversity was
                    not found
Suggestions
Make diversity/
                         Help make it clear who
multiculturalism visible
                          to contact regarding
from your web page.
                          diversity connections
• About Pages (diversity
  mission statements,
  committee reports)
• Directories (staff and
  subject)
• Searches (include relevant
  diversity metatags)
                                 Toronto Public
                                 Library
http://www.uwm.edu/Libraries/multicultural/
http://www.library.uiuc.edu/ugl/diversity/
http://internal.library.ucsc.edu/comm/lauc/diversity/
14 of 107     78 of 107
                              New Term?
  ARL           ARL
  Libraries     Libraries
Diversity     Subject
                            Outreach
Librarians    Specialists
Barrie Public Library, Ontario
36.2% of the       59% felt that the search
respondents were the     ctte wasn’t necessarily
   first ones in the    looking for anyone with
        position        this type of experience.




                        39.1% felt they had to try
  42.6% felt isolated        to fit into the
                             environment.
In Percentages
In Percentages
“Not   sure. The position is still being developed and
 the expectations change with the goals of the
          library and the university.”

         “I really was not sure since it hadn’t
                   been done before.


 “I have been able to make my strong attributes
  work for this position, but I do wonder if the
   position had been advertised originally if I
     would have met all the qualifications.”
87.2% entered library school
not thinking about a career in
 multicultural librarianship
From the Librarian
Survey
In Percentages
45                            40.4
40
35
30     25.5
25
20
15               12.8                                         12.8
10                                             8.5
 5
 0
     Required   Elective   Elements in     Both required As elective and
                           every course    and elements elements in
                                          in every course every course
Residency        Diversity
     Programs         Training




Diversity                   Diversity
Outreach                  Programming




              Diversity
             Committee
Initiate, coordinate, and
Work with diverse        expand diversity-related
   cultures?              programs at my library
                              and institution?




   Gain an entrée as       Better prepare all
liaison to the various      librarians to be
diverse populations?     culturally competent?
Establishing
             relationships 22%

                  Most           Becoming a presence in
Other 30%      Challenging        the library/community
                Aspect of                 17.15%
                   Job

    Developing an
   environment that    Developing a plan
  embraces diversity     of action 20%
         10%
Gaining an
                  Entrée 20.5%         Socially
                                      Accepted
Approachability     Greatest
                   Challenges        Norms 2.3%
    15.9%
                  Working with
                    Diverse
                    Cultures         Other 18.1%
 Communication
     22.7%
                   Understanding
                  Cultural Nuances
                       20.5%
“It was my first
  “I created the job and        professional position.”
 had to learn as I went.”

“ I have been given the opportunity to vision the future of
immigrant services for my library system. I do that through
a great staff, a working knowledge of the research and best
practices nationwide and through
knowing and connecting to the community.”
http://www.olc.org/diversity/best_prac.html
Was there a previous person in this position?




           36.2 % NO                            Yes
                       58.6 % YES
                                                No
Find the Stakeholders


     Get an Introduction


Prepare Promotional Materials


       Become an Ally
Did you find it difficult to find relevant examples
 elsewhere of accomplishments, plans, programs
 of multicultural/diversity librarians?
Relevant caucuses, listservs, committees

Conferences that focus on Diversity

Library and diversity websites

Literature

Libraries serving diverse populations

Further training and courses
Collection
Development
http://www.cde.state.co.us/cdelib/diversity/Re
sources-Info.htm
http://html.ulib.csuohio.edu/bookreviews/
http://www.ifla.org/VII/s32/index.htm
Lincoln Trails Regional Library System
http://www.librarydiversity.info/
http://www.ala.org/ala/diversity/diversityonline/diversityonline.htm
http://carl-acrl.org/ig/dials/
http://www.webjunction.org/spanish
Diversity Blogs

NLA Diversity Committee Blog http://nladiversity.blogspot.com/2005/12/nla-
diversity-committee-2006-07.html


Diversity@UCONN libraries blog http://ucldiversity.blogspot.com/



Spectrum: New Voices@your library http://blogs.ala.org/spectrum.php



Diversity Librarian’s Network http://diversitylibrariansnetwork.blogspot.com/


Illinois Cultural and Racial Diversity Blog
http://www.illinoislibrarydiversity.blogspot.com/
http://ucldiversity.blogspot.com/
http://www.nmrls.org/diversityblog/
Diversity Wikis




          Diversity connects– Colorado Library Diversity Summit Wiki
          http://diversityconnects.wetpaint.com/?t=anon
Diversity Wikis


                                                         Library Diversity Wiki -ALA
                                                         http://wikis.ala.org/diversit
                                                         y/index.php/Main_Page




  •NMRLS Diversity Services
  http://nmrls-diversity-services.pbwiki.com/FrontPage?lo=473b13ec
Culture Corner
The UT Libraries' Culture Corner is
sponsored by the Libraries' Diversity
Committee and showcases titles from the
Libraries' collection related to the many
dimensions of diversity.

       http://www.lib.utk.edu/refs/lifeofthemind/
http://www.lib.utk.edu/diversity/activities/outreach/07-08outreach.html
Photo Exhibits
Competitions
Seminars
The Library Diversity Committee annually recognizes an
individual or group who has made a significant contribution to the
Library’s Diversity program with the Annual Diversity Award.
Design Programs
Obtain Library
                   (using a variety of   Assess
  Support              methods)


Get Examples
(best practices,      Develop
research,            Objectives
colleagues)


                         Needs
    Identify          Assessment
    partners         (internal and
                        external)
Create a
  Diversity
                  respectful work
 awareness
                    environment




 Cross cultural
                      Cultural
communication
                    competency
 and nuances
Diversity Should be Reflected and Visible

         “I was sitting in a meeting and we were
         talking about putting some photographs up in
         the room were all the computers are to put
         some pictures on the wall and break it up to
         beautify the wall. So the person who was
         doing it said “We’re going to put pictures from
         the 1920s”. So when they put pictures up
         there it was only white people and white men
         in the pictures and I’m like “okay ,am I the
         only one that sees this question?” …

                                          •Handouts
                                          •Web Pages
                                          •Images
                                          •Resources
Lori Mestre
          lmestre@illinois.edu

Support for the research funded by the Research and
Publication Committee of the University of Illinois at Urbana-
Champaign Library.



                       University of Illinois at Urbana-Champaign

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What About Mainstream Librarians Serving Diverse Populations?

  • 1. What About Mainstream Librarians Serving Diverse Populations? Lori Mestre lmestre@illinois.edu Spectrum of the Future National Diversity In Libraries Joint Conference October, 3, 2008 University of Illinois at Urbana-Champaign
  • 2. Preparation and Training of Librarians to Serve Diverse Populations Getting Started Isolation and Support Issues
  • 3. Surveys • Selected librarians serving diverse populations (45 questions with open ended options) Response rate: 44 out of 123 = 35.7 % • All accredited U.S. Library Schools Response rate: 25 out of 49= 51% Interviews • Interviewed 15 of the librarians from the survey = 27% Web Page Evaluation of 123 ARL Libraries • Reflection of Diversity in Library Mission and Strategic Plans • Time it took to locate diversity at the Library Web Page • Evidence of Diversity Committees
  • 4. Other = mostly biracial Citations from comments made for this slide: American Library Association, "Credentialed Librarians by Type of Employment and Race/Ethnicity, 2001-2004 Average " http://[www.ala.org/ala/ors/diversitycounts/acs2005_aladiversity1.pdf. Saye, Jerry D. and Katherine M. Wisser, Students. (Chicago: Association for Library and Information Science Education, 2003).
  • 6. Libraries with Diversity Libraries with a in Mission Statement/ Diversity Committee Strategic Plan Librarian for Time it took to find Multicultural/Diversity/ “diversity” on the library Outreach website (5-15 minutes) Library pages where diversity was not found
  • 7. Suggestions Make diversity/ Help make it clear who multiculturalism visible to contact regarding from your web page. diversity connections • About Pages (diversity mission statements, committee reports) • Directories (staff and subject) • Searches (include relevant diversity metatags) Toronto Public Library
  • 10.
  • 12.
  • 13. 14 of 107 78 of 107 New Term? ARL ARL Libraries Libraries Diversity Subject Outreach Librarians Specialists
  • 15. 36.2% of the 59% felt that the search respondents were the ctte wasn’t necessarily first ones in the looking for anyone with position this type of experience. 39.1% felt they had to try 42.6% felt isolated to fit into the environment.
  • 17.
  • 19. “Not sure. The position is still being developed and the expectations change with the goals of the library and the university.” “I really was not sure since it hadn’t been done before. “I have been able to make my strong attributes work for this position, but I do wonder if the position had been advertised originally if I would have met all the qualifications.”
  • 20. 87.2% entered library school not thinking about a career in multicultural librarianship
  • 21.
  • 24. 45 40.4 40 35 30 25.5 25 20 15 12.8 12.8 10 8.5 5 0 Required Elective Elements in Both required As elective and every course and elements elements in in every course every course
  • 25. Residency Diversity Programs Training Diversity Diversity Outreach Programming Diversity Committee
  • 26. Initiate, coordinate, and Work with diverse expand diversity-related cultures? programs at my library and institution? Gain an entrée as Better prepare all liaison to the various librarians to be diverse populations? culturally competent?
  • 27. Establishing relationships 22% Most Becoming a presence in Other 30% Challenging the library/community Aspect of 17.15% Job Developing an environment that Developing a plan embraces diversity of action 20% 10%
  • 28. Gaining an Entrée 20.5% Socially Accepted Approachability Greatest Challenges Norms 2.3% 15.9% Working with Diverse Cultures Other 18.1% Communication 22.7% Understanding Cultural Nuances 20.5%
  • 29. “It was my first “I created the job and professional position.” had to learn as I went.” “ I have been given the opportunity to vision the future of immigrant services for my library system. I do that through a great staff, a working knowledge of the research and best practices nationwide and through knowing and connecting to the community.”
  • 31. Was there a previous person in this position? 36.2 % NO Yes 58.6 % YES No
  • 32. Find the Stakeholders Get an Introduction Prepare Promotional Materials Become an Ally
  • 33. Did you find it difficult to find relevant examples elsewhere of accomplishments, plans, programs of multicultural/diversity librarians?
  • 34. Relevant caucuses, listservs, committees Conferences that focus on Diversity Library and diversity websites Literature Libraries serving diverse populations Further training and courses
  • 39. Lincoln Trails Regional Library System http://www.librarydiversity.info/
  • 43. Diversity Blogs NLA Diversity Committee Blog http://nladiversity.blogspot.com/2005/12/nla- diversity-committee-2006-07.html Diversity@UCONN libraries blog http://ucldiversity.blogspot.com/ Spectrum: New Voices@your library http://blogs.ala.org/spectrum.php Diversity Librarian’s Network http://diversitylibrariansnetwork.blogspot.com/ Illinois Cultural and Racial Diversity Blog http://www.illinoislibrarydiversity.blogspot.com/
  • 45.
  • 47. Diversity Wikis Diversity connects– Colorado Library Diversity Summit Wiki http://diversityconnects.wetpaint.com/?t=anon
  • 48. Diversity Wikis Library Diversity Wiki -ALA http://wikis.ala.org/diversit y/index.php/Main_Page •NMRLS Diversity Services http://nmrls-diversity-services.pbwiki.com/FrontPage?lo=473b13ec
  • 49. Culture Corner The UT Libraries' Culture Corner is sponsored by the Libraries' Diversity Committee and showcases titles from the Libraries' collection related to the many dimensions of diversity. http://www.lib.utk.edu/refs/lifeofthemind/
  • 52.
  • 53. The Library Diversity Committee annually recognizes an individual or group who has made a significant contribution to the Library’s Diversity program with the Annual Diversity Award.
  • 54. Design Programs Obtain Library (using a variety of Assess Support methods) Get Examples (best practices, Develop research, Objectives colleagues) Needs Identify Assessment partners (internal and external)
  • 55. Create a Diversity respectful work awareness environment Cross cultural Cultural communication competency and nuances
  • 56. Diversity Should be Reflected and Visible “I was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall. So the person who was doing it said “We’re going to put pictures from the 1920s”. So when they put pictures up there it was only white people and white men in the pictures and I’m like “okay ,am I the only one that sees this question?” … •Handouts •Web Pages •Images •Resources
  • 57. Lori Mestre lmestre@illinois.edu Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana- Champaign Library. University of Illinois at Urbana-Champaign