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Name: LONWABO FLEPU 4 Sibiza Close
ID No: 881004 5606 088 Ernie Batt Street
Location: Western Cape – Cape Town KTC, GUGULETU
Cell: 073 5030 781 7750
Email: lmflepu@gmail.com / n.fulepy@hotmail.com
PERSONAL SUMMARY
I am a thinking, creative, organized, hard working person who works well in a team and who
is trustworthy and polite.
I am good at customer relationship management and customer service management. I am
responsible, efficient. I’m very patient and have great communication skills. I work effectively
under pressure and I am flexible. I have the ability to multi-task in a stressful environment. I
am currently looking for a suitable position with a company that will not only challenge me
professionally but also allow me to develop my knowledge and potential further.
EDUCATION DETAILS
subject grade symbol
English Higher grade D
Xhosa Higher grade D
accounting Standard grade B
geography Standard grade C
economics Standard grade C
Business economics Standard grade A
National Diploma: Marketing 2008 - 2010 at University of Johannesburg
Subjects:
• Marketing I, II & III
• Sales I & II
• Marketing Communication
• Accounting
• Business Management
• Mercantile Law
• Marketing Research
• In-service training – Sales
Btech Marketing 2016-2017 at Cape Peninsula University of technology
Subjects:
• Marketing
• Applied Promotions
• Applied International Marketing
• Advanced Marketing Finance
Technical Banking Virtual Banking & Credit Training:
Courses:
• Credit & Banking-Basic Principles & Terms
• Introduction to Banking Industry
• Introduction to Compliance covering the National Credit Act,
the FICA and FAIS REQUIREMENTS
• Practical Banking Administration Compliance
• Financial Product Knowledge Course
• Sales & Selling in regulated Needs Analysis environment
with a strong emphasis on cross-selling.
• Client Service in a Banking Environment.
• Business Analysis
• Financial Analysis focusing on practical cash flow analysis
and financial ratios
• Lending Analysis with a strong emphasis on security,
conditions and covenant understanding.
• Structuring a facility and motivating a credit application
Qualification: Re 5 certificates for representative
Banking certificate
Other Skills: Sales & Marketing, administrative skills, Customer focus, Planning and
organizing skills, Listening skills, Analytical skills, Decision quality
and Communication skills (written and verbal).
Computer Skills: MS Word, MS Excel, MS PowerPoint, Outlook, and Internet Explorer.
Work experience
Name of Company: Nike Factory Store
Position: Sales Assistant
Period: 01 April 2012 – September 2013
Location kennilworth, Cape Town till I was transferred to
Wood mead, Johannesburg
Duties:
• General customer service
• Sales support
• Offering face to face advice to customers on the stores
products
• General administration
• Handle payments
• Assist in processing returns and refunds
• Stocking shelves with merchandise.
Name of company: Nedbank
Position: sales and service consultant
Period: 06 may 2015 -14 august 2015
Location: Guguletu, Cape Town
Duties:
• banking administration and compliance
• analysing financials
• sales
• promotion and marketing
• lending analysis
Name of company: Maitland
Position: Marketing Intern
Period: 01 September 2015 – Current
Location: Mowbray, Cape Town
Duties:
• PR
• Event organization and management
• promotion and marketing
• CRM
• Website i.e. Word press
• Managing company intranet
• Organising staff events
• Updating media coverage
REFEREES
Michael Ngubane Megan Sedres
Store Manager Assistant Manager
011 802 0754 021 683 8191
Nike Factory - Wood mead Nike Factory-Kenilworth
Nico Du Plessis
Placement Officer Cape Town
(021) 910 400
083 236 0173
nico@guarantee.co.za
Bert Greet
Training Manager
021 910 4003
072 298 5702
Name: Khanyile mbaba
Position: Manager
Tel: 021 684 3900
Company: Nedbank-gugulethu
Email: Kmbaba@nedbank.co.za
Cindy Willoughby
Internal Communications Manager
021 681 8013
Cindy.Willoughby@maitlandgroup.co.za
Cameron Cunningham
Digital Marketing Manager
021 681 8610
Cameron.Cunningham@maitlandgroup.co.za

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Lonwabo flepu

  • 1. Name: LONWABO FLEPU 4 Sibiza Close ID No: 881004 5606 088 Ernie Batt Street Location: Western Cape – Cape Town KTC, GUGULETU Cell: 073 5030 781 7750 Email: lmflepu@gmail.com / n.fulepy@hotmail.com PERSONAL SUMMARY I am a thinking, creative, organized, hard working person who works well in a team and who is trustworthy and polite. I am good at customer relationship management and customer service management. I am responsible, efficient. I’m very patient and have great communication skills. I work effectively under pressure and I am flexible. I have the ability to multi-task in a stressful environment. I am currently looking for a suitable position with a company that will not only challenge me professionally but also allow me to develop my knowledge and potential further. EDUCATION DETAILS subject grade symbol English Higher grade D Xhosa Higher grade D accounting Standard grade B geography Standard grade C economics Standard grade C Business economics Standard grade A National Diploma: Marketing 2008 - 2010 at University of Johannesburg Subjects: • Marketing I, II & III • Sales I & II • Marketing Communication • Accounting • Business Management • Mercantile Law • Marketing Research • In-service training – Sales Btech Marketing 2016-2017 at Cape Peninsula University of technology Subjects: • Marketing • Applied Promotions • Applied International Marketing • Advanced Marketing Finance Technical Banking Virtual Banking & Credit Training: Courses: • Credit & Banking-Basic Principles & Terms • Introduction to Banking Industry • Introduction to Compliance covering the National Credit Act, the FICA and FAIS REQUIREMENTS • Practical Banking Administration Compliance • Financial Product Knowledge Course
  • 2. • Sales & Selling in regulated Needs Analysis environment with a strong emphasis on cross-selling. • Client Service in a Banking Environment. • Business Analysis • Financial Analysis focusing on practical cash flow analysis and financial ratios • Lending Analysis with a strong emphasis on security, conditions and covenant understanding. • Structuring a facility and motivating a credit application Qualification: Re 5 certificates for representative Banking certificate Other Skills: Sales & Marketing, administrative skills, Customer focus, Planning and organizing skills, Listening skills, Analytical skills, Decision quality and Communication skills (written and verbal). Computer Skills: MS Word, MS Excel, MS PowerPoint, Outlook, and Internet Explorer. Work experience Name of Company: Nike Factory Store Position: Sales Assistant Period: 01 April 2012 – September 2013 Location kennilworth, Cape Town till I was transferred to Wood mead, Johannesburg Duties: • General customer service • Sales support • Offering face to face advice to customers on the stores products • General administration • Handle payments • Assist in processing returns and refunds • Stocking shelves with merchandise. Name of company: Nedbank Position: sales and service consultant Period: 06 may 2015 -14 august 2015 Location: Guguletu, Cape Town Duties: • banking administration and compliance • analysing financials • sales • promotion and marketing • lending analysis Name of company: Maitland Position: Marketing Intern
  • 3. Period: 01 September 2015 – Current Location: Mowbray, Cape Town Duties: • PR • Event organization and management • promotion and marketing • CRM • Website i.e. Word press • Managing company intranet • Organising staff events • Updating media coverage REFEREES Michael Ngubane Megan Sedres Store Manager Assistant Manager 011 802 0754 021 683 8191 Nike Factory - Wood mead Nike Factory-Kenilworth Nico Du Plessis Placement Officer Cape Town (021) 910 400 083 236 0173 nico@guarantee.co.za Bert Greet Training Manager 021 910 4003 072 298 5702 Name: Khanyile mbaba Position: Manager Tel: 021 684 3900 Company: Nedbank-gugulethu Email: Kmbaba@nedbank.co.za Cindy Willoughby Internal Communications Manager 021 681 8013 Cindy.Willoughby@maitlandgroup.co.za Cameron Cunningham Digital Marketing Manager 021 681 8610 Cameron.Cunningham@maitlandgroup.co.za