2. The Customer Relationship Customer relationships and transactions occur at a local level At the local store With store employees CUSTOMERS BOSTON DALLAS MPLS ST. PAUL
3. The Brand CUSTOMERS Customer relationships on the web are directly with corporate With a place they’ve never been With people they’ve never met BOSTON DALLAS MPLS ST. PAUL Corporate Website
4. What if customers had the same relationships online as they have offline?
5. Store Websites CUSTOMERS The web becomes about personal connections With real people we know With real places we go BOSTON DALLAS MPLS ST. PAUL Corporate Website
6. Corporate Syndication CUSTOMERS The corporate website becomes a broadcast platform syndicating content to hundreds of local websites Corporate info, news and campaigns originate on corporate website and are broadcast to all store websites Brand consistency is maintained across all stores Corporate has ultimate control over messaging & content BOSTON DALLAS MPLS ST. PAUL Corporate Website
8. Corporate Benefits Corporate web footprint increases from one website to hundreds of web properties with thousands of pages of content Corporate maintains control over all store website branding, design & content Corporate demonstrates a belief in their stores, managers & employees
10. Store Benefits Stores are given a marketing tool essential for any small business today Social media connections & content is local, authentic and relevant to customers Store website becomes the “home-base” promoted through social media, email & RSS Stores are able to customize their website for their local market Local campaigns are targeted & result in higher redemption