ServiceMaster Lakeshore provides residential and commercial cleaning services in western Michigan. Started in 1992 with 10 employees, it has grown to serve customers as far north as Ludington, south as West Olive, and east as Marne for cleaning services. The company aims to honor God in all its work, help people develop, excel with customers, and grow profitably. It offers services like carpet and upholstery cleaning, window cleaning, hard surface floor cleaning, janitorial services, smoke and odor mitigation, water mitigation for the three categories of water damage, and mold remediation.

1. ServiceMaster LakeshoreThe Clean You Expect The Service You Deserve Lindsey Skinner Thursday January 7, 2009

3. Incorporated in 1947

4. Yearly Revenues- $125,000

6. ServiceMaster Lakeshore

7. Started in 1992

8. 10 employees

9. I started late July

11. Residential & Commercial Cleaning General Cleaning: Carpets/Rugs Upholstered Furniture Windows Year Round Spring Cleaning Walls/Ceilings Carpet/Fabric Protection Hard Surface Floors (Marble, Ceramic, Stone/Concrete, All Types of Vinyl

12. Janitorial Services “We strive to be an extension of your staff by working to meet the needs of your facility.” Customized Cleaning Schedules (schedule determined by the needs of your facility.) Full Service Cleaning Partial Week Cleaning

13. Smoke & Odor Damage Mitigation

14. Water Mitigation

15. Three Categories of Water: Category One (Clean)- ie. Tub/sink overflow, appliance supply line breaks, broken toilet TANKS. Category Two ( Grey)- ie. Overflow from washing machines, aquarium breaks, punctured water beds, and ground water. Category Three (Black)- ie. Toilet backflow, sewer back-ups, all forms of flooding, and ground surface water.

16. Mold remediation

17. Mold Dangers Immune system suppression Respiratory problems including asthma and infections Eye irritation with burning, watery or reddened eyes Cough – dry and hacking Nose or throat irritation or both Skin rashes or irritation Memory impairment Irritable bowel syndrome Body aches and pain (Chronic Fatigue) Food Intolerances and allergies Headaches Mood swings Nasal and sinus congestion