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9/22/2010
Debbie Ohl & Associates LTC Consultants &
Educators MDSCarePlanBuilder.com
ThinkTheThoughts.com 1
MDS 3.0 Care Planning
Presented by
Debbie Ohl RN, M.Msc., PhD.
Ohl and Associates
Committed to Quality Care & Professional Excellence
613 Compton Road
Cincinnati, Ohio 45231
MDSCarePlanBuilder.com
From Paper to Person
Debbie Ohl RN, M.Msc., PhD
Ohl and Associates
Long Term Care Consultants
Debbie@MDSCarePlanBuilder.com
Debbie’s 30 year consulting practice is an outcome of learning lessons the
hard way as a nursing director, sometime nurse’s aide and behind the
scenes administrator. She is a regulatory compliance and
interdisciplinary care planning specialist, authoring more than a dozen
manuals including HcPro’s, Big Book of Care Plans.
As a nationally recognized expert, Debbie has presented for many
prestigious organizations including the National Institute for Health , the
American College of Nursing HomeAdministrators, the National
Health Care Lawyer’sAssociation, and numerous Health Care
Organizations, and Nursing Facilities throughout the country.
Recently completing her Ph.D in Holistic Life Coaching, Debbie brings a
unique perspective on the impact that thoughts, feelings, and actions
have on ourselves and those we serve.
Debbie Ohl &Associates LTC Consultants & Educators
MDSCarePlanBuilder.com ThinkTheThoughts.com
Quality … Degree of excellence or worth
Life… A manner or way of existing
Autonomy… Self-governance, self-sufficiency
Quality of LifeQuality of LifeQuality of LifeQuality of Life
RAI…The path to improvement.
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Debbie Ohl & Associates LTC Consultants &
Educators MDSCarePlanBuilder.com
ThinkTheThoughts.com 2
Getting to the Care Plan
MDS 3.0 CATs CAAs
Debbie Ohl &Associates LTC Consultants & Educators
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Program Objectives
Identify and discuss 3 to 5 new terms used in conjunction with
the MDS 3.0 and how they can be used in care planning.
Issue
Problem
CPS
CPGs
PHQ-9
BIMS
EBPs
PCP
Debbie Ohl &Associates LTC Consultants & Educators
MDSCarePlanBuilder.com ThinkTheThoughts.com
Program Objectives
Discuss the expectations of person centered care planning.
Discipline Specific
Professionals
Person / S.O.
Wishes/Preferences
Administration
Staff
Regulators
Human Being
Resident
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ThinkTheThoughts.com 3
Program Objectives
Identify the seven components of the care plan and at least one
key factor of each as it relates to RAI expectations.
Debbie Ohl &Associates LTC Consultants & Educators
MDSCarePlanBuilder.com ThinkTheThoughts.com
Program Objectives
Discuss the three primary content areas to be considered in
care planning.
Active Disease
CAAs
Accommodation
of Need
• Impact on function
• Impact on life style
• 18
• 2
• Physical
• Cognitive
• Psychosocial
Debbie Ohl &Associates LTC Consultants & Educators
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Evolution of Care Planning
Debbie Ohl &Associates LTC Consultants & Educators
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Debbie Ohl &Associates LTC Consultants & Educators
MDSCarePlanBuilder.com ThinkTheThoughts.com
1935
Poor houses
SSA established public assistance
For profit homes proliferate
1950
SSA requires States to license
NH
SSA does not specify
enforcement standards
1956
Feds find NH substandard
1965
Medicare/Medicaid programs funded
by Feds
Standards put in place
1970
NH atrocities hit front page of news
papers
1972
ComprehensiveWelfare Reform Act
funds state survey and certification to
establish uniform standards and
conditions.
Emphasis is on institutional
framework: CAPACITY to deliver
care.
Debbie Ohl &Associates LTC Consultants & Educators
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Mid 70’s-early 80’s
Patient Care & Services Survey born to correct emphasis on
capacity to deliver to ACTUAL delivery of care.
Controversy over legitimacy.
Paper compliance in the form of policies was nearing its end.
1975-76
Use of paper in the form of care plan takes
center stage to insure care delivery....
or at least begins the process.
Debbie Ohl &Associates LTC Consultants & Educators
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Phase 1
Paper to Person 1976-1987
EVERY resident must have a plan.
EACH discipline must have a plan.
Every diagnosis must be on plan.
All medications must be on the plan.
Total Confusion
Result: Multi-disciplinary
conflict,
fragmentation, confusion,
many deficiencies.
• Care plan content expectations have
increasing demanding. i.e. goal
measurability.
Phase II 1987
InterdisciplinaryTeam Building
QUALITY of CARE
OBRA solidifies standards and creates a
framework for continuity of care.
Care plan goals, interventions and
target dates progressively used to site
deficiencies.
Emphasis is on Quality of Care.
Unified care planning efforts begin
with name change to IDT.
1995 MDS 2.0 Raises the Bar
• Assessment process formalized.
• Increased expectations in terms of
documentation and care delivery.
• RAPS about paper not process.
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Debbie Ohl &Associates LTC Consultants & Educators
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1987 to September 30, 2010
MDS 2.0 promoted inter-
disciplinary care planning.
Quality Indicators and
Measures created benchmarks
for outcomes.
RAPs provided insurance
that at least the obvious was
care planned.
Clinical assessment skills
were maturing.
Quality of care was the
expected norm.
Care plans became more
resident specific.
October 1, 2010
MDS 3.0 promotes resident
driven care planning.
CAA’s demand looking
beyond the obvious.
CAA’s demand staying
current with best practices.
Quality of care is the norm.
Quality of Life comes to the
forefront.
HUGE paradigm and culture
change shifts further
advances the human
condition.
2010201020102010
Quality of Care ActualizedQuality of Care ActualizedQuality of Care ActualizedQuality of Care Actualized
Quality of Life Comes to ForefrontQuality of Life Comes to ForefrontQuality of Life Comes to ForefrontQuality of Life Comes to Forefront
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Terms for Care Planning
PCP
Critical thinking
Multidisciplinary
Interdisciplinary
Transdisciplinary
RAI
MDS
CATs
CAAs
CPGs
EBPs
SOP
DecisionTrees
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Terminology
RAI ResidentAssessment Instrument
MDS Minimum Data Set
CATs ClinicalAssessmentTriggers
CAAs ClinicalAssessment Areas
EBPs Evidenced Based Practices
CPGs Clinical Practice Guidelines
SOP Standards of Practice
PCP Person Centered Planning
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Purpose of Clinical Assessment AreasPurpose of Clinical Assessment AreasPurpose of Clinical Assessment AreasPurpose of Clinical Assessment Areas
CAA’sCAA’sCAA’sCAA’s
Identify and clarify areas of concern from CATs.
Promote identification of underlying cause(s), risks,
complications.
Consider fixability factors.
Establish correlations among multiple triggered CATs.
Demands critical thinking skills.
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RAP CAA
Possible problems in 18
care areas.
Triggers alert to possible
issues in care needs.
Triggered care area must
be thoroughly assessed.
Documentation must meet
criteria.
RAPS must be the tool
used for conducting
the assessment.
Possible problems in 20
care areas.
Triggers alert to possible
issues in the care needs.
Triggered care area must
be thoroughly assessed.
Documentation must meet
criteria.
There is no mandated
specific tool for
assessment.
Debbie Ohl &Associates LTC Consultants & Educators
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CAA ResourcesCAA ResourcesCAA ResourcesCAA Resources
RAI
• MDS 3.0 tools
BIMS
CPS
PHQ-9
• Chapter 4
Process steps 4-9
POC focus 4-12
20 CAAs 4-17
• Appendix C
CAA resources
Expert Resources
• CPGs
• EBPs
• SOP
• Decision trees
• Care paths
• Journals, etc.
• QIO’s
In-Facility
• Policy
A general plan to
guide decisions
•
• Procedure &
protocols
Fixed, step-by-
step sequence
activities or
course of action
Care plan
• Baseline
• Review and
revisions
• SMART goals
• Timelines
• Resident
preferences
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CAA CompletionCAA CompletionCAA CompletionCAA Completion
PsychosocialWell Being
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CAA DemandsCAA DemandsCAA DemandsCAA Demands
Coming off of auto pilot.
Problem solving in addition to problem management.
Assessment and Care Planning Policies and Procedures.
Staying up to date on changing practices.
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CPGsCPGsCPGsCPGs Clinical Practice GuidelinesClinical Practice GuidelinesClinical Practice GuidelinesClinical Practice Guidelines
Guidelines developed to help health
care professionals and patients make
decisions about screening, prevention,
or treatment of a specific health
condition.
Debbie Ohl &Associates LTC Consultants & Educators
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EBPsEBPsEBPsEBPs Evidence Based PracticesEvidence Based PracticesEvidence Based PracticesEvidence Based Practices
1. Conscientious decision-making based not only on the
available evidence but also on patient characteristics,
situations, and preferences.
2. Recognizes that care is individualized and ever changing
and involves uncertainties and probabilities.
3. A philosophical approach that is in opposition to rules of
thumb, folklore, and tradition.
Debbie Ohl &Associates LTC Consultants & Educators
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SOPSOPSOPSOP Standard of PracticeStandard of PracticeStandard of PracticeStandard of Practice
A diagnostic and treatment process that a
clinician should follow for a certain type of
patient, illness, or clinical circumstance.
That standard will follow guidelines and
protocols that experts would agree with as
most appropriate, also called "best practice."
Debbie Ohl &Associates LTC Consultants & Educators
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Decision TreeDecision TreeDecision TreeDecision Tree
Used in determining the
optimum course of
action, in situations
having several possible
alternatives with
uncertain outcomes
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Don’t get bogged down!Don’t get bogged down!Don’t get bogged down!Don’t get bogged down!
EBP, CPG, Care paths, etc.
Debbie Ohl &Associates LTC Consultants & Educators
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Give me a break!
15 minutes
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Debbie Ohl & Associates LTC Consultants &
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ThinkTheThoughts.com 10
Terminology Countdown
RAI ResidentAssessment Instrument
MDS Minimum Data Set
CATs ClinicalAssessmentTriggers
CAAs ClinicalAssessmentAreas
EBPs Evidenced Based Practices
CPGs Clinical Practice Guidelines
SOPs Standards of practice
PCP Person Centered Planning
CT CriticalThinking
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How does person
centered care differ from
resident centered care?
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The identification and evaluation of evidence to guide decision making.
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Critical ThinkingCritical ThinkingCritical ThinkingCritical Thinking
1. Gathers and assesses relevant information.
Raises questions and problems
States them clearly and precisely
Comes to well-reasoned conclusions and solutions
testing them against relevant criteria and standards;
2. Thinks open-mindedly within alternative systems of thought,
recognizing and assessing: if,then
3. Communicates effectively with others in figuring out
solutions to complex problems without being unduly
influenced by others' thinking on the topic.
Debbie Ohl &Associates LTC Consultants & Educators
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Your Job
To interpret and address the CareTo interpret and address the Care
Areas identified by the CATs andAreas identified by the CATs and
develop an individualized caredevelop an individualized care
plan that keeps the person at theplan that keeps the person at the
center of all activities.center of all activities.
Debbie Ohl &Associates LTC Consultants & Educators
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Summarize your learning
☺
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Lunch Time ☺
Debbie Ohl &Associates LTC Consultants & Educators
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Care Planning Teams
Team A group of people with a common purpose
Discipline Relating to a particular field of study
• Multidisciplinary Many
• Interdisciplinary Between and among
• Transdisciplinary Strategy that crosses many disciplinary
boundaries to create a holistic approach
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Care Area Assessments
Promotes identification of cause and effect relationships,
contributing and complicating factors and risk identification
Correlates triggering relationships and implications
among multiple triggered CATs.
Advances recognition of resident strengths,preferences, wishes.
Considers correctability.
Requires Logical Care Plan Linkage
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CAA Review
1. Identify relevant triggers.
2. Identify type of trigger.
3. Identify the possible causes, contributing factors, and risk
factors .
4. Analyzing and draw conclusions.
5. Develop a personalized, resident-specific care plan based
directly on conclusions including insight of IDT members,
resident, significant others.
38
Tools, Tips & Clarifications
for Care Planning
BIMS
CPS
MMSE
PHQ-9
Issue
Problem
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BIMSBIMSBIMSBIMS
Brief Interview for Mental
Status
Interview process used to test
the resident’s memory
o Repetition of 3 words
o Orientation
o Recall
Residents must be capable of
responding.
If resident rarely/never
understands staff assesses
resident based on their
observations.
CPS
Cognitive Performance Scale
used in RUGs III to
evaluate the level of cognitive
impairment
MMSE
Mini Mental Status Exam
questionnaire used to screen
for cognitive impairment.
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PHQ9PHQ9PHQ9PHQ9
Resident Mood Interview
Patient Health
Questionnaire with
9 questions
Looking for signs of
depression
Residents must be
capable of responding.
Staff PHQ if 3 or more
items not completed by
resident.
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ISSUE
About
yesterday and tomorrow.
Grey area,
intangible.
Typically not solvable.
PROBLEM
About
here and now.
Black and white,
tangible.
Something can be done.
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10 Care Plan Must Have’s10 Care Plan Must Have’s10 Care Plan Must Have’s10 Care Plan Must Have’s
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Six general care planning areas
1. Functional Status
2. Rehabilitation/Restorative Nursing
3. Health Maintenance
4. Medications
5. Daily Care Needs
6. Discharge Potential
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Priority PlansPriority PlansPriority PlansPriority Plans
1. Unstable health conditions.
2. Pain management.
3. New areas of risk: falls, skin,
dehydration, etc.
4. New problems requiring use of
psychoactive medication to
correct or control.
5. Medications with high risk for
side effects, or adverse drug
reactions.
6. Wounds, pressure ulcers.
7. Medicare RUGs (reason for
coverage) skilling services.
8. Acute problems
* Falls
* New pressure sores
* Unplanned weight loss
* Unplanned weight gain
* Elopement
* Resident to resident abuse,
* UTI’s
* URI’s
* Other
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Components of the Care Plan
1
2
7
3
6
4
5
Care Plan
Statement
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Care Plan Guidance
Problem / Need
Strength
Scope, Severity,
Stability
CAA
Interventions
Approaches
Clear
Concise
Do-able
Done
Review Dates
& Places
Nurse’s Notes
Progress notes
IDT notes
Goal (s)
Related
Linked
Measurable
Reasonable
Do-able
Responsibilities
Oversight
Delivery
Content
Contains
Issue
Reason
Impact 4 Quadrants
Risk
Strengths
Resident Input
Fix ability
Fix it
Improve it
Maintain it
Control it
Slow the decline
Minimize/prevent
complications
Use the 4
Quadrant
What physically
mentally socially
emotionally?
Ask each
discipline: what
can you offer
What does the
resident want??
Delivery means
insuring
consistent
implementation
Oversight
means
monitoring for
effectiveness
Review Date
based on SSS
Interim
Or
Expected to be
met
Resident Input
3.3.3.3. Developing GoalsDeveloping GoalsDeveloping GoalsDeveloping Goals
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2.2.2.2. Resident VoiceResident VoiceResident VoiceResident Voice
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4.4.4.4. Target DatesTarget DatesTarget DatesTarget Dates
Meet Goal or Check ProgressMeet Goal or Check ProgressMeet Goal or Check ProgressMeet Goal or Check Progress
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Consider the Scope, Severity, and StabilityConsider the Scope, Severity, and StabilityConsider the Scope, Severity, and StabilityConsider the Scope, Severity, and Stability
Scope Severity Stability
Pervasiveness of the
problem.
Seriousness of the problem. Current status of the
problem.
Present continuously (3)
Intermittent, patterned (2)
Sporadic (1)
Immediate jeopardy to health
& safety of self or others (4)
Harm present or eminent (3)
Potential for harm (2)
Minor (1)
To what degree is the
problem solved
and or what is the
likelihood of
reoccurrence if
interventions are
withdrawn?
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5.5.5.5. ApproachesApproachesApproachesApproaches
Determining Interventions & ActionsDetermining Interventions & ActionsDetermining Interventions & ActionsDetermining Interventions & Actions
.
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6.6.6.6. MonitoringMonitoringMonitoringMonitoring
a.a.a.a. Deciding on AccountabilityDeciding on AccountabilityDeciding on AccountabilityDeciding on Accountability
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6.6.6.6. MonitoringMonitoringMonitoringMonitoring
b.b.b.b. Implementation
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Care Plan Formats
Common PlanCommon PlanCommon PlanCommon Plan “I” Plan“I” Plan“I” Plan“I” Plan
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PGI Reads like a book
Or
Changes language content
of common plan
“I” care plan samples
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I-Format Care Plans http://paculturechangecoalition.org
SKIN:I am at risk for skin breakdown because of my decreased
mobility.I had an open area on my coccyx,which I obtained while
in the hospital. It has improved to just a reddened area. I want to
keep healing.Assist me to reposition every two hours if I have not
done so on my own. Remind me to keep off my back as much as
possible when I am in bed. I have a special pressure-reducing cushion
on my chair, which needs to be straightened, before I sit in it every
morning. My bed has a pressure-reducing mattress. I take a
multivitamin to help with skin healing. I concentrate on making sure I
eat proteins at every meal. Remind me that protein will help in
healing.
GOAL:I wish to remain free of skin breakdown.
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COMMUNICATION/MEMORY:I used to communicate well
and enjoy a hearty conversation.Humor has always been a part
of my communication style. I have become much weaker as my
health has declined. Sometimes I find it hard to even to answer I
am tired. Occasionally I have episodes of confusion. Sometimes I
do not know where I am and I become frightened. Please provide
orientation during these times and when you are providing my
care. Let me know who you are and what you are going to be
doing. I usually recognize my children and my spouse. Holding
m y wife’s hand comforts me.When I am confused and frightened, I
may strike out at you. Use calm gentle touch and hand massage
while providing me reassurance.
*GOAL: I don’t want my memory loss and confusion to
interfere with my ability to accept the care I need. I do not
want to hurt my caregivers
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Comfort (Rhode Island Quality Partners)
I take regular medication for pain. Sometimes I need extra boost of
medication. I also benefit from stretching so I like to attend the
morning exercise group. The massage therapist seems me every
Friday for an hour. Massage makes all the difference.
Goal: To be free from breakthrough pain in my back
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Sleep medication prn.
Discourage napping during the day.
Side rails up.
IF unable to sleep place in Geri-chair.
IF I am walking at night please offer to walk
with me.
Place sashes in doorways of resident rooms
who are disturbed by my presence at nite.
Offer me snacks.
I like to read the sports section of the paper
and play solitaire.
I‘softer’ Plan
I like to walk
during the night.
Taken from web site on I care plans
Care Plan with Pain as the Root Problem
Components of Pain Care Plan: Analgesia, Quality of Life, Ability to Function
PROBLEM/NEED
/STRENGTH
GOAL(S)
What does the
resident want?
REVIEW
Date
APPROACHES/
INTERVENTIO
NS
Resp.
Discip
IssueIssue:: why painwhy pain
DescriptionDescription of pain:of pain:
type, source, location,type, source, location,
intensityintensity
ResultingResulting in/in/
creating/impacting:creating/impacting: affectaffect
on functional statuson functional status
PMS/E:PMS/E:
Risks / complicationRisks / complication
(think about from pain(think about from pain
and med used)and med used)
ResidentResident
Strengths/Wishes:Strengths/Wishes:
1. Resolve and
eliminate the
issue if possible
2. Pain Relief /
Control
3. Quality of
Life, - What
can you make
better?
- What is the
best you can
expect?
Medication plan
Who can do
What
When
Where
How often.
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7. Review and Revision
Target dates outside of facility established reviews.
Who does it? Where will it be documented?
What if the plan is off track?
Care conference scheduled reviews.
Overview
Status of goals
Met
Unmet
Rationale
New areas of concern
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Assessment of Care Plan ActivitiesAssessment of Care Plan ActivitiesAssessment of Care Plan ActivitiesAssessment of Care Plan Activities
1. Acute problems are addressed
timely.
2. Care plans geared to preventing
avoidable declines?
3. Care plans consistently manage
resident risk factors in a timely
manner?
4. Care plans recognize and build
on resident strengths?
5. Goals measurable?
6. Goals achievable?
7. Goals met ?
9. The IDT work together?
10. Some team members write their own
care plans for fear they will
otherwise be cited?
11. Documentation reflects status
and/or rationale on each care plan
goal?
12. Direct care staff on all shifts and
units are informed about the care
plan goals and interventions?
13. The direct care staff can explain
what the goals are and why they are
doing what they are do?
Person Centered Care Planning
What do we live for, if it
is not to make life less
difficult for each other?
George Eliot

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Sm From Paper To Person 9 22 10

  • 1. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 1 MDS 3.0 Care Planning Presented by Debbie Ohl RN, M.Msc., PhD. Ohl and Associates Committed to Quality Care & Professional Excellence 613 Compton Road Cincinnati, Ohio 45231 MDSCarePlanBuilder.com From Paper to Person Debbie Ohl RN, M.Msc., PhD Ohl and Associates Long Term Care Consultants Debbie@MDSCarePlanBuilder.com Debbie’s 30 year consulting practice is an outcome of learning lessons the hard way as a nursing director, sometime nurse’s aide and behind the scenes administrator. She is a regulatory compliance and interdisciplinary care planning specialist, authoring more than a dozen manuals including HcPro’s, Big Book of Care Plans. As a nationally recognized expert, Debbie has presented for many prestigious organizations including the National Institute for Health , the American College of Nursing HomeAdministrators, the National Health Care Lawyer’sAssociation, and numerous Health Care Organizations, and Nursing Facilities throughout the country. Recently completing her Ph.D in Holistic Life Coaching, Debbie brings a unique perspective on the impact that thoughts, feelings, and actions have on ourselves and those we serve. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Quality … Degree of excellence or worth Life… A manner or way of existing Autonomy… Self-governance, self-sufficiency Quality of LifeQuality of LifeQuality of LifeQuality of Life RAI…The path to improvement.
  • 2. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 2 Getting to the Care Plan MDS 3.0 CATs CAAs Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Program Objectives Identify and discuss 3 to 5 new terms used in conjunction with the MDS 3.0 and how they can be used in care planning. Issue Problem CPS CPGs PHQ-9 BIMS EBPs PCP Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Program Objectives Discuss the expectations of person centered care planning. Discipline Specific Professionals Person / S.O. Wishes/Preferences Administration Staff Regulators Human Being Resident Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 3. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 3 Program Objectives Identify the seven components of the care plan and at least one key factor of each as it relates to RAI expectations. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Program Objectives Discuss the three primary content areas to be considered in care planning. Active Disease CAAs Accommodation of Need • Impact on function • Impact on life style • 18 • 2 • Physical • Cognitive • Psychosocial Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Evolution of Care Planning Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 4. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 4 Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 1935 Poor houses SSA established public assistance For profit homes proliferate 1950 SSA requires States to license NH SSA does not specify enforcement standards 1956 Feds find NH substandard 1965 Medicare/Medicaid programs funded by Feds Standards put in place 1970 NH atrocities hit front page of news papers 1972 ComprehensiveWelfare Reform Act funds state survey and certification to establish uniform standards and conditions. Emphasis is on institutional framework: CAPACITY to deliver care. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Mid 70’s-early 80’s Patient Care & Services Survey born to correct emphasis on capacity to deliver to ACTUAL delivery of care. Controversy over legitimacy. Paper compliance in the form of policies was nearing its end. 1975-76 Use of paper in the form of care plan takes center stage to insure care delivery.... or at least begins the process. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Phase 1 Paper to Person 1976-1987 EVERY resident must have a plan. EACH discipline must have a plan. Every diagnosis must be on plan. All medications must be on the plan. Total Confusion Result: Multi-disciplinary conflict, fragmentation, confusion, many deficiencies. • Care plan content expectations have increasing demanding. i.e. goal measurability. Phase II 1987 InterdisciplinaryTeam Building QUALITY of CARE OBRA solidifies standards and creates a framework for continuity of care. Care plan goals, interventions and target dates progressively used to site deficiencies. Emphasis is on Quality of Care. Unified care planning efforts begin with name change to IDT. 1995 MDS 2.0 Raises the Bar • Assessment process formalized. • Increased expectations in terms of documentation and care delivery. • RAPS about paper not process.
  • 5. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 5 Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 1987 to September 30, 2010 MDS 2.0 promoted inter- disciplinary care planning. Quality Indicators and Measures created benchmarks for outcomes. RAPs provided insurance that at least the obvious was care planned. Clinical assessment skills were maturing. Quality of care was the expected norm. Care plans became more resident specific. October 1, 2010 MDS 3.0 promotes resident driven care planning. CAA’s demand looking beyond the obvious. CAA’s demand staying current with best practices. Quality of care is the norm. Quality of Life comes to the forefront. HUGE paradigm and culture change shifts further advances the human condition. 2010201020102010 Quality of Care ActualizedQuality of Care ActualizedQuality of Care ActualizedQuality of Care Actualized Quality of Life Comes to ForefrontQuality of Life Comes to ForefrontQuality of Life Comes to ForefrontQuality of Life Comes to Forefront Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Terms for Care Planning PCP Critical thinking Multidisciplinary Interdisciplinary Transdisciplinary RAI MDS CATs CAAs CPGs EBPs SOP DecisionTrees Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 6. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 6 Terminology RAI ResidentAssessment Instrument MDS Minimum Data Set CATs ClinicalAssessmentTriggers CAAs ClinicalAssessment Areas EBPs Evidenced Based Practices CPGs Clinical Practice Guidelines SOP Standards of Practice PCP Person Centered Planning Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Purpose of Clinical Assessment AreasPurpose of Clinical Assessment AreasPurpose of Clinical Assessment AreasPurpose of Clinical Assessment Areas CAA’sCAA’sCAA’sCAA’s Identify and clarify areas of concern from CATs. Promote identification of underlying cause(s), risks, complications. Consider fixability factors. Establish correlations among multiple triggered CATs. Demands critical thinking skills. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com RAP CAA Possible problems in 18 care areas. Triggers alert to possible issues in care needs. Triggered care area must be thoroughly assessed. Documentation must meet criteria. RAPS must be the tool used for conducting the assessment. Possible problems in 20 care areas. Triggers alert to possible issues in the care needs. Triggered care area must be thoroughly assessed. Documentation must meet criteria. There is no mandated specific tool for assessment. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 7. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 7 CAA ResourcesCAA ResourcesCAA ResourcesCAA Resources RAI • MDS 3.0 tools BIMS CPS PHQ-9 • Chapter 4 Process steps 4-9 POC focus 4-12 20 CAAs 4-17 • Appendix C CAA resources Expert Resources • CPGs • EBPs • SOP • Decision trees • Care paths • Journals, etc. • QIO’s In-Facility • Policy A general plan to guide decisions • • Procedure & protocols Fixed, step-by- step sequence activities or course of action Care plan • Baseline • Review and revisions • SMART goals • Timelines • Resident preferences Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com CAA CompletionCAA CompletionCAA CompletionCAA Completion PsychosocialWell Being Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com CAA DemandsCAA DemandsCAA DemandsCAA Demands Coming off of auto pilot. Problem solving in addition to problem management. Assessment and Care Planning Policies and Procedures. Staying up to date on changing practices. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 8. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 8 CPGsCPGsCPGsCPGs Clinical Practice GuidelinesClinical Practice GuidelinesClinical Practice GuidelinesClinical Practice Guidelines Guidelines developed to help health care professionals and patients make decisions about screening, prevention, or treatment of a specific health condition. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com EBPsEBPsEBPsEBPs Evidence Based PracticesEvidence Based PracticesEvidence Based PracticesEvidence Based Practices 1. Conscientious decision-making based not only on the available evidence but also on patient characteristics, situations, and preferences. 2. Recognizes that care is individualized and ever changing and involves uncertainties and probabilities. 3. A philosophical approach that is in opposition to rules of thumb, folklore, and tradition. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com SOPSOPSOPSOP Standard of PracticeStandard of PracticeStandard of PracticeStandard of Practice A diagnostic and treatment process that a clinician should follow for a certain type of patient, illness, or clinical circumstance. That standard will follow guidelines and protocols that experts would agree with as most appropriate, also called "best practice." Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 9. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 9 Decision TreeDecision TreeDecision TreeDecision Tree Used in determining the optimum course of action, in situations having several possible alternatives with uncertain outcomes Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Don’t get bogged down!Don’t get bogged down!Don’t get bogged down!Don’t get bogged down! EBP, CPG, Care paths, etc. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Give me a break! 15 minutes
  • 10. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 10 Terminology Countdown RAI ResidentAssessment Instrument MDS Minimum Data Set CATs ClinicalAssessmentTriggers CAAs ClinicalAssessmentAreas EBPs Evidenced Based Practices CPGs Clinical Practice Guidelines SOPs Standards of practice PCP Person Centered Planning CT CriticalThinking Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com How does person centered care differ from resident centered care? Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com The identification and evaluation of evidence to guide decision making. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 11. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 11 Critical ThinkingCritical ThinkingCritical ThinkingCritical Thinking 1. Gathers and assesses relevant information. Raises questions and problems States them clearly and precisely Comes to well-reasoned conclusions and solutions testing them against relevant criteria and standards; 2. Thinks open-mindedly within alternative systems of thought, recognizing and assessing: if,then 3. Communicates effectively with others in figuring out solutions to complex problems without being unduly influenced by others' thinking on the topic. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Your Job To interpret and address the CareTo interpret and address the Care Areas identified by the CATs andAreas identified by the CATs and develop an individualized caredevelop an individualized care plan that keeps the person at theplan that keeps the person at the center of all activities.center of all activities. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Summarize your learning ☺ Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 12. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 12 Lunch Time ☺ Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Care Planning Teams Team A group of people with a common purpose Discipline Relating to a particular field of study • Multidisciplinary Many • Interdisciplinary Between and among • Transdisciplinary Strategy that crosses many disciplinary boundaries to create a holistic approach Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 13. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 13 Care Area Assessments Promotes identification of cause and effect relationships, contributing and complicating factors and risk identification Correlates triggering relationships and implications among multiple triggered CATs. Advances recognition of resident strengths,preferences, wishes. Considers correctability. Requires Logical Care Plan Linkage Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com CAA Review 1. Identify relevant triggers. 2. Identify type of trigger. 3. Identify the possible causes, contributing factors, and risk factors . 4. Analyzing and draw conclusions. 5. Develop a personalized, resident-specific care plan based directly on conclusions including insight of IDT members, resident, significant others. 38 Tools, Tips & Clarifications for Care Planning BIMS CPS MMSE PHQ-9 Issue Problem Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 14. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 14 BIMSBIMSBIMSBIMS Brief Interview for Mental Status Interview process used to test the resident’s memory o Repetition of 3 words o Orientation o Recall Residents must be capable of responding. If resident rarely/never understands staff assesses resident based on their observations. CPS Cognitive Performance Scale used in RUGs III to evaluate the level of cognitive impairment MMSE Mini Mental Status Exam questionnaire used to screen for cognitive impairment. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com PHQ9PHQ9PHQ9PHQ9 Resident Mood Interview Patient Health Questionnaire with 9 questions Looking for signs of depression Residents must be capable of responding. Staff PHQ if 3 or more items not completed by resident. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com ISSUE About yesterday and tomorrow. Grey area, intangible. Typically not solvable. PROBLEM About here and now. Black and white, tangible. Something can be done. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 15. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 15 10 Care Plan Must Have’s10 Care Plan Must Have’s10 Care Plan Must Have’s10 Care Plan Must Have’s Debbie Ohl &Associates LTC Consultants & Educators MDSCare PlanBuilder.com ThinkTheThoughts.com Six general care planning areas 1. Functional Status 2. Rehabilitation/Restorative Nursing 3. Health Maintenance 4. Medications 5. Daily Care Needs 6. Discharge Potential Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Priority PlansPriority PlansPriority PlansPriority Plans 1. Unstable health conditions. 2. Pain management. 3. New areas of risk: falls, skin, dehydration, etc. 4. New problems requiring use of psychoactive medication to correct or control. 5. Medications with high risk for side effects, or adverse drug reactions. 6. Wounds, pressure ulcers. 7. Medicare RUGs (reason for coverage) skilling services. 8. Acute problems * Falls * New pressure sores * Unplanned weight loss * Unplanned weight gain * Elopement * Resident to resident abuse, * UTI’s * URI’s * Other Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 16. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 16 Components of the Care Plan 1 2 7 3 6 4 5 Care Plan Statement Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Care Plan Guidance Problem / Need Strength Scope, Severity, Stability CAA Interventions Approaches Clear Concise Do-able Done Review Dates & Places Nurse’s Notes Progress notes IDT notes Goal (s) Related Linked Measurable Reasonable Do-able Responsibilities Oversight Delivery Content Contains Issue Reason Impact 4 Quadrants Risk Strengths Resident Input Fix ability Fix it Improve it Maintain it Control it Slow the decline Minimize/prevent complications Use the 4 Quadrant What physically mentally socially emotionally? Ask each discipline: what can you offer What does the resident want?? Delivery means insuring consistent implementation Oversight means monitoring for effectiveness Review Date based on SSS Interim Or Expected to be met Resident Input 3.3.3.3. Developing GoalsDeveloping GoalsDeveloping GoalsDeveloping Goals Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 17. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 17 2.2.2.2. Resident VoiceResident VoiceResident VoiceResident Voice Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 4.4.4.4. Target DatesTarget DatesTarget DatesTarget Dates Meet Goal or Check ProgressMeet Goal or Check ProgressMeet Goal or Check ProgressMeet Goal or Check Progress Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Consider the Scope, Severity, and StabilityConsider the Scope, Severity, and StabilityConsider the Scope, Severity, and StabilityConsider the Scope, Severity, and Stability Scope Severity Stability Pervasiveness of the problem. Seriousness of the problem. Current status of the problem. Present continuously (3) Intermittent, patterned (2) Sporadic (1) Immediate jeopardy to health & safety of self or others (4) Harm present or eminent (3) Potential for harm (2) Minor (1) To what degree is the problem solved and or what is the likelihood of reoccurrence if interventions are withdrawn? Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 18. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 18 5.5.5.5. ApproachesApproachesApproachesApproaches Determining Interventions & ActionsDetermining Interventions & ActionsDetermining Interventions & ActionsDetermining Interventions & Actions . Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 6.6.6.6. MonitoringMonitoringMonitoringMonitoring a.a.a.a. Deciding on AccountabilityDeciding on AccountabilityDeciding on AccountabilityDeciding on Accountability Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 6.6.6.6. MonitoringMonitoringMonitoringMonitoring b.b.b.b. Implementation Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com
  • 19. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 19 Care Plan Formats Common PlanCommon PlanCommon PlanCommon Plan “I” Plan“I” Plan“I” Plan“I” Plan Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com PGI Reads like a book Or Changes language content of common plan “I” care plan samples Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com I-Format Care Plans http://paculturechangecoalition.org SKIN:I am at risk for skin breakdown because of my decreased mobility.I had an open area on my coccyx,which I obtained while in the hospital. It has improved to just a reddened area. I want to keep healing.Assist me to reposition every two hours if I have not done so on my own. Remind me to keep off my back as much as possible when I am in bed. I have a special pressure-reducing cushion on my chair, which needs to be straightened, before I sit in it every morning. My bed has a pressure-reducing mattress. I take a multivitamin to help with skin healing. I concentrate on making sure I eat proteins at every meal. Remind me that protein will help in healing. GOAL:I wish to remain free of skin breakdown. Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com COMMUNICATION/MEMORY:I used to communicate well and enjoy a hearty conversation.Humor has always been a part of my communication style. I have become much weaker as my health has declined. Sometimes I find it hard to even to answer I am tired. Occasionally I have episodes of confusion. Sometimes I do not know where I am and I become frightened. Please provide orientation during these times and when you are providing my care. Let me know who you are and what you are going to be doing. I usually recognize my children and my spouse. Holding m y wife’s hand comforts me.When I am confused and frightened, I may strike out at you. Use calm gentle touch and hand massage while providing me reassurance. *GOAL: I don’t want my memory loss and confusion to interfere with my ability to accept the care I need. I do not want to hurt my caregivers
  • 20. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 20 Comfort (Rhode Island Quality Partners) I take regular medication for pain. Sometimes I need extra boost of medication. I also benefit from stretching so I like to attend the morning exercise group. The massage therapist seems me every Friday for an hour. Massage makes all the difference. Goal: To be free from breakthrough pain in my back Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Sleep medication prn. Discourage napping during the day. Side rails up. IF unable to sleep place in Geri-chair. IF I am walking at night please offer to walk with me. Place sashes in doorways of resident rooms who are disturbed by my presence at nite. Offer me snacks. I like to read the sports section of the paper and play solitaire. I‘softer’ Plan I like to walk during the night. Taken from web site on I care plans Care Plan with Pain as the Root Problem Components of Pain Care Plan: Analgesia, Quality of Life, Ability to Function PROBLEM/NEED /STRENGTH GOAL(S) What does the resident want? REVIEW Date APPROACHES/ INTERVENTIO NS Resp. Discip IssueIssue:: why painwhy pain DescriptionDescription of pain:of pain: type, source, location,type, source, location, intensityintensity ResultingResulting in/in/ creating/impacting:creating/impacting: affectaffect on functional statuson functional status PMS/E:PMS/E: Risks / complicationRisks / complication (think about from pain(think about from pain and med used)and med used) ResidentResident Strengths/Wishes:Strengths/Wishes: 1. Resolve and eliminate the issue if possible 2. Pain Relief / Control 3. Quality of Life, - What can you make better? - What is the best you can expect? Medication plan Who can do What When Where How often.
  • 21. 9/22/2010 Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 21 7. Review and Revision Target dates outside of facility established reviews. Who does it? Where will it be documented? What if the plan is off track? Care conference scheduled reviews. Overview Status of goals Met Unmet Rationale New areas of concern Debbie Ohl &Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com Assessment of Care Plan ActivitiesAssessment of Care Plan ActivitiesAssessment of Care Plan ActivitiesAssessment of Care Plan Activities 1. Acute problems are addressed timely. 2. Care plans geared to preventing avoidable declines? 3. Care plans consistently manage resident risk factors in a timely manner? 4. Care plans recognize and build on resident strengths? 5. Goals measurable? 6. Goals achievable? 7. Goals met ? 9. The IDT work together? 10. Some team members write their own care plans for fear they will otherwise be cited? 11. Documentation reflects status and/or rationale on each care plan goal? 12. Direct care staff on all shifts and units are informed about the care plan goals and interventions? 13. The direct care staff can explain what the goals are and why they are doing what they are do? Person Centered Care Planning What do we live for, if it is not to make life less difficult for each other? George Eliot